East Bay Plumbing Service
Plumber · Richmond, CA
Our verdict
Steve responds to weekend emergencies and stays late to finish the job right, with consistent praise for expertise and fair pricing across all reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency availability: fitted in customer on Saturday for water heater leak discovered Friday afternoon, and stayed past 6pm to complete the work
1 cited review
“Him and Chris stayed past 6pm Saturday to complete the job.”
All 5 reviews praise professionalism, expertise, and trustworthiness with consistent 5-star ratings
3 cited reviews
“Steve unclogged our drain in minutes. His price was reasonable.”
“Him and Chris stayed past 6pm Saturday to complete the job.”
“Steve did a great 5 star job on my plumbing problems.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Solves difficult problems: succeeded on shutdown valve replacement where multiple other plumbers failed
Cited in 1 of the 5 reviews we analyzed.
Pricing described as 'reasonable' and recommended quality materials over cheaper alternatives
2 cited reviews
“Steve unclogged our drain in minutes. His price was reasonable.”
“Him and Chris stayed past 6pm Saturday to complete the job.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“FIRST CLASS! We encountered a leak with our water heater on a Friday afternoon. We contacted Steve and he was able to fit us in on a Saturday. He assessed the damage and recommended a good water heater (not cheap one from Home Depot). He drove to Concord to get a first rate water heater. Him and Chris stayed past 6pm on Saturday to complete the job. Professional and top notch work.”
“Great and trustworthy business! I will definitely be calling Steve and his crew for future plumbing jobs at my property!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 33 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Own East Bay Plumbing Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
East Bay Plumbing Serviceisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Richmond · San Rafael · Vallejo · American Canyon