FastPlumber near me

The 15 plumbers serving Mount Hamilton, ranked.

We track 37 plumbing companies working within 20 miles of Mount Hamilton and have read 1,371 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 29 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Mount Hamilton's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 24 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 24 of the 37 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Aqua Fresh Plumbing — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Mount HamiltonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 827 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Mount Hamilton

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Drain Doctor

Top pick24/7 per Google listing
4.9 (881 Google reviews) 14.4 mi from downtown Mount Hamilton

4.9★ over 881 Google reviews with professional cited 46 of 92 times, but a D- BBB rating (2 complaints) contradicts the glowing review profile.

Rating mix — of the 15 reviews we analyzed881 total on Google
513
40
30
20
12

Why we're cautious

  • A reviewer reported a tech scooped toilet-bowl water with her kitchen mug — a hygiene/professionalism incident (1 of 92 reviews)
  • Workmanship isn't always durable — one faucet repair kept trickling after the tech left, requiring a callback (1 of 92 reviews)

To be fair

  • Techs (Jorge, George, Oscar) named repeatedly for quick, knowledgeable diagnosis (fast_response=20 of 92) (cited in 3 of 92 reviews)
  • Goes beyond the estimate — caulking, preventive advice, reasonable pricing with mailer discounts (cited in 2 of 92 reviews)
What reviewers praise
Jorge was very knowledgeable and nice
Bragain's Market · ★★★★★ · Google · Dec 2025
The most critical take we found
So much for 24/7 365 days a year emergency service. Have a clogged toilet in my elderly mother’s house that needs fixed ASAP. Spoke with a dispatcher that said the technician was finish up a job nearby and would let us know when he was done. The next call I …
Rooster · · Google · Nov 2025

We read 92 of 881 reviews · newest from Dec 2025

2

Rooter Hero Plumbing & Air of San Jose

Top pick24/7 per Google listing
4.8 (3,378 Google reviews) 11.5 mi from downtown Mount Hamilton

4.8★ across 3,378 reviews; fast_response=13 in 90 analyzed — online booking led to same-day appointment; tech ran to hardware store mid-job to finish without making customer wait.

Rating mix — of the 15 reviews we analyzed3,378 total on Google
512
40
30
21
12

What reviewers keep saying

  • Same-day online booking available; responded to after-hours international emergency call, fixed leak within the hour (cited in 2 of 90 reviews)
  • Tech improvised mid-job (hardware store run) to avoid return trip; bathtub drain fixed in single visit (cited in 1 of 90 reviews)
  • professional=44 across 90 analyzed reviews; weekend and emergency calls handled at no extra fee mentioned (cited in 2 of 90 reviews)

What reviewers complain about

  • 1-star review cites overcharge for incomplete kitchen plumbing flush with unresolved complaint pending (1 of 90 reviews)
What reviewers praise
Easily requested a same day appointment online. Their response came in a timely manner and they communicated who would be arriving and when I could expect them. Eli arrived and was friendly, courteous, and efficient. Not only did he fix my sink issue, he …
Stephanie Palmieri · ★★★★★ · Google · Mar 2026
The most critical take we found
We had our kitchen plumbing cleaned/ flushed and was over charged for work not completed properly and submitted a complaint and still have not gotten resolution! Do not trust this company they Over charge their services in San Jose- find another company
J · · Google · Jun 2026

We read 90 of 3,378 reviews · newest from Mar 2026

3

Mike Counsil Plumbing and Rooter

Top pick24/7 per Google listing
4.8 (1,567 Google reviews) 15.4 mi from downtown Mount Hamilton

Mike Counsil Plumbing holds 4.8★ on 1,567 reviews; BBB A+ accredited; 100% positive sentiment across 92 analyzed; weekend water heater failures handled same day and sewer replacement finished on time at quoted price — acknowledged as not the cheapest option.

Rating mix — of the 15 reviews we analyzed1,567 total on Google
515
40
30
20
10

What reviewers keep saying

  • Weekend water heater failure handled promptly — assessment same day, overnight part sourcing, full install next morning including correcting a mis-installed recirculating pump. (cited in 1 of 92 reviews)
  • Sewer line replacement finished on time at reasonable price; old poorly-installed lines replaced with new properly-installed lines and cleanouts. (cited in 1 of 92 reviews)
  • Technicians walk customers through findings step-by-step and clean up before leaving — professional theme in 52 of 92 analyzed reviews. (cited in 3 of 92 reviews)

What reviewers complain about

  • Not the cheapest option — one reviewer explicitly notes higher pricing but says quality and responsiveness justify the cost. (2 of 92 reviews)
What reviewers praise
Mike Counsil Plumbing provided excellent service. From the start, all the information was clearly explained, including the issue, the process, and the solution. The technician, Hugo Perez Dominguez, was professional, knowledgeable, and very efficient. He …
Carolina Nino · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 92 of 1,567 reviews · newest from Jan 2026 · BBB A+ accredited

4
4.8 (1,210 Google reviews) 17.4 mi from downtown Mount Hamilton

Smart Plumbers holds 4.8★ across 1,210 reviews; 76 of 80 analyzed are 5-star with themeCounts.fast_response=15 and 10-year repeat customers praising consistent quality — holiday weekend emergency sewer clogs resolved same day.

Rating mix — of the 15 reviews we analyzed1,210 total on Google
514
41
30
20
10

What reviewers keep saying

  • themeCounts.fast_response=15 across 80 analyzed reviews; sewer calls answered same day including holiday weekends per multiple reviews. (cited in 3 of 80 reviews)
  • Long-term customer retention: 10-year and 15-year repeat customers across 2 reviewed cases; pricing described as mid-range with no price-gouging reported. (cited in 2 of 80 reviews)
  • themeCounts.workmanship=14 across 80 analyzed reviews; sewer snake cleared in under 1 hour, copper pipe, tee and valve installs described as fast and clean. (cited in 3 of 80 reviews)

What reviewers complain about

  • One appointment missed with no call-ahead notice; second appointment resolved issue — no-show risk on first scheduling. (1 of 80 reviews)
What reviewers praise
Called them after 10:15 am. Technician was here by 11:05 am. Very thorough. Snaked sewer line in several places. Clog is gone! Great service. Have used this company for years. Highly recommend.
Chris Goodfellow · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 80 of 1,210 reviews · newest from Feb 2026

5

Plumbtree Plumbing & Rooter

Top pick24/7 per Google listing
4.9 (836 Google reviews) 9.9 mi from downtown Mount Hamilton

4.9 stars across 836 reviews; all 5 analyzed are five-star; professional=4 and weekend_or_emergency=1 themes present; dispatched a plumber on a Sunday for a clogged sewer line and resolved 3-week heating/hot water outage same day.

Rating mix — of the 5 reviews we analyzed836 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 836 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency Sunday dispatch confirmed — clogged sewer line on Sunday resolved by Ricky Nunez, dispatched quickly with good arrival window communication. (cited in 1 of 5 reviews)
  • Technician thoroughness cited in 3 reviews — work explained before starting, itemized breakdowns, questions answered, floor and counter left dust-free. (cited in 3 of 5 reviews)
  • Fair pricing and scheduling ease noted — quote described as 'very fair price,' scheduling quick and easy, 3-week heat/hot water outage resolved same day. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had an emergency - a clogged sewer line on a Sunday. Plumtree dispatched plumber Ricky Nunez quickly and he handled the problem expertly and efficiently. He shared his extensive plumbing knowledge with me and suggested several options to avoid future …
Asbury Lockett · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 836 reviews · newest from Mar 2026

6

Ribbs Plumbing & Sewer

Top pick24/7 per Google listing
4.9 (422 Google reviews) 11.7 mi from downtown Mount Hamilton

4.9★ across 422 reviews; water heater replaced within the hour in 1 review, sewer and toilet issues handled conservatively to avoid unnecessary charges — crew that includes 'Tim, CJ and Chris' cited by name across multiple visits.

Rating mix — of the 5 reviews we analyzed422 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 422 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-hour emergency response: water heater replaced within the hour of a same-day call per 1 of 5 reviews. (cited in 1 of 5 reviews)
  • Conservative billing approach: crew explained options and chose not to charge for extra work when problems appeared resolved — customer appreciated honesty. (cited in 1 of 5 reviews)
  • Full permitting handled in-house for exterior work with city coordination and clear communication on timelines. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Once again Ribbs Plumbing & Sewer came to the rescue for a backed-up toilet on a Friday afternoon and again (different toilet) on a Tuesday afternoon. Tim, CJ and Chris explained my options as they did not want to charge for extra work since the problems …
Janice Wakimoto · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 422 reviews · newest from Feb 2026

7

Knockout Plumbing & Repipe Inc.

Top pick24/7 per Google listing
4.9 (333 Google reviews) 16.8 mi from downtown Mount Hamilton

4.9 stars from 333 reviews; all 5 sampled are 5-star — communication=2, professional=3; 25-year transferable warranty on drain replacement, permit acquisition included, and drywall restoration post-job.

Rating mix — of the 5 reviews we analyzed333 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 333 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 25-year transferable warranty with permit acquisition: Knockout outbid 3 competitors and included permits plus drywall restoration on a 70-year-old house drain replacement. (cited in 1 of 5 reviews)
  • Whole-building repipe for multi-unit residential: most cost- and time-efficient of 6 companies quoted — coordinated with tenants, worked late to meet promised timeline. (cited in 1 of 5 reviews)
  • Root-cause diagnosis philosophy: Jason aimed for root cause not symptoms, providing sincere and patient attitude during free crawl space estimate. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our master bath tub was not draining and nothing seemed to help unclog it. We were referred to Knockout plumbing and they were immediately responsive. Martin came to the house, gave us a quote and his crew was available to do the job on the same day! They …
Theresa Paloma · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 333 reviews · newest from Mar 2026

8

Plumbing Point, Inc.

Top pick24/7 per Google listing
5.0 (277 Google reviews) 19.7 mi from downtown Mount Hamilton

Plumbing Point earns 5.0★ across 277 reviews with 83/86 sampled as 5-star and reviewConsistency=0.899; fast response and workmanship praised in 11 mentions each, though 4 reviewers note pricing on the higher side.

Rating mix — of the 15 reviews we analyzed277 total on Google
513
40
30
20
12

What reviewers keep saying

  • Late-night emergency response confirmed: 3 toilets backed up with one overflowing at 9pm — Nathanael took the call and arrived by 9:30pm, cleared blockage same night (serviceMentions.emergency-plumbers=4). (cited in 1 of 86 reviews)
  • Workmanship praised in 11 of 86 sampled reviews; water main replacement left yard visually untouched; disposal/faucet/P-trap reconfiguration estimated more thoroughly than 2 competing bids. (cited in 2 of 86 reviews)
  • Multi-method approach documented: tried cost-saving options before recommending main cleanout installation; helped identify root cause and provided future prevention recommendations. (cited in 1 of 86 reviews)

What reviewers complain about

  • Pricing flagged in 4 of 86 sampled reviews as slightly higher than alternatives; one reviewer notes water heater replacement priced a bit high but completed same night (themeCounts.expensive=4). (2 of 86 reviews)
What reviewers praise
Armando inspected my job (faucet, RO system, disposal, p trap reconfig, Moen Smart Flo) thoroughly and gave a very detailed estimate. I had two other plumbers out and one focused on the length of warranty he could sell me and the other one was much more …
Phil Hammond · ★★★★★ · Google · Mar 2026
The most critical take we found
When the serviceman came out to the house, he was very kind and professional.The only problem is I asked for a quote online.I never got one. They just schedule a service person to come out and ask for $80 towards a service.And then they tell me the problem …
Pam H · · Google · May 2026

We read 86 of 277 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
9

EJ Plumbing & Water Heaters

Caveats apply24/7 per Google listing
4.9 (3,761 Google reviews) 17.6 mi from downtown Mount Hamilton

4.9★ across 3,761 reviews; fast_response cited 21 of 77 analyzed; water heater replacements with camera-traced slab diagnostics stand out, but 2 reviews document no-shows and ignored refund promises.

Rating mix — of the 15 reviews we analyzed3,761 total on Google
511
40
30
21
13

Why we're cautious

  • Post-repair refund of $770 promised in writing but not delivered after 5+ weeks; calls and texts ignored — reviewer considering BBB complaint. (1 of 77 reviews)
  • Confirmed estimate appointment not honored; no call, text, or email from company — complete no-show. (1 of 77 reviews)
  • 2 reviews document broken follow-through: no-show without contact on a confirmed estimate window; $770 water heater repair failed same day and refund promised via text was not paid after 5+ weeks with calls ignored. (2 of 77 reviews)

To be fair

  • Used camera + tracker to diagnose 70-year-old disintegrated slab plumbing; supervisor dispatched same day for complex diagnosis on a slow shower drain. (cited in 1 of 77 reviews)
  • Weekend water heater leak response: tech arrived promptly, dismantled old heater, placed order for new Bradford White, installed it, cleaned up, and hauled away old unit — all in one visit. (cited in 1 of 77 reviews)
  • themeCounts.fast_response=21; 3 toilets + sink handled in one appointment with clear communication of plan before starting. (cited in 2 of 77 reviews)
What reviewers praise
I could not be happier with the HUGE job EJ Plumbing did for me. My slow shower drain turned out to be caused by disintegrated plumbing under my 70-year old house (tree roots came up when they snaked the drain, ugh). Jonathan was extremely helpful in …
Teri Chiang · ★★★★★ · Google · Dec 2025
The most critical take we found
On Wednesday March 4th, I corresponded via text messages with "Linda at EJ Home Services" and she arranged for a water hammer arrestor estimate to occur at my house in Sunnyvale on Friday, March 6th. She offered me two timeframes, 8-12 or 12-5, and I chose …
daviddaemon · · Google · Mar 2026

We read 77 of 3,761 reviews · newest from Mar 2026

10

Crown Plumbing

Caveats apply24/7 per Google listing
4.8 (880 Google reviews)4.3 on Yelp (100) 14.7 mi from downtown Mount Hamilton

4.8★ across 880 reviews but reviewConsistency=0.536; expensive=10, slow_response=4 in 100 analyzed — $200 diagnosis fee for 5-minute unclog and water heater installed then denied, documented in Yelp 1-star reviews.

Rating mix — of the 15 reviews we analyzed880 total on Google
57
40
31
23
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star Yelp: installed faulty water heater model (well-known poor quality per other plumbers), then denied the installation despite customer having receipt; repair requests stonewalled (1 of 100 reviews)
  • expensive=10 across 100 analyzed reviews; $200 diagnosis fee charged for 5 minutes + hot water run, reviewer felt shocked by cost (1 of 100 reviews)
  • slow_response=4; unprofessional=1 — clog returned weeks later (free return), but original timeline described as running late in some cases (2 of 100 reviews)

To be fair

  • fast_response=33 across 100 reviews; same-day scheduling standard, after-hours call answered within the hour (cited in 2 of 100 reviews)
  • Full-house repipe completed on timeline with fair price; sewer line repair done in same engagement (cited in 1 of 100 reviews)
What reviewers praise
Technician was thorough and honest about my issues. He did an outstanding job and was efficient. He was here two years ago for the same problem. He highly recommends replacing pipes under the house which are approximately 70 years old.
Dan Bridges · ★★★★★ · Google · Mar 2026
The most critical take we found
My kitchen sink was clogged so I called Crown plumbing services. The plumber was on time. He shared with me that my kitchen sink was only partially clogged. He ran some hot water and then it’s unclogged. However, I got charged a $200( after discount) …
Peijin Wang · ★★ · Google · Dec 2025

We read 100 of 880 reviews · newest from Mar 2026 · BBB A+ accredited

11

Pacific Coast Home Services

Caveats apply24/7 per Google listing
4.4 (767 Google reviews) 14.7 mi from downtown Mount Hamilton

4.4★ across 767 reviews; 4 of 5 analyzed are 5-star but 1 is a 1-star — weekend pricing opacity flagged (refused to quote diagnosis cost upfront, then charged 'exorbitant' fee before declaring a 10-year furnace dead without proper testing).

Rating mix — of the 5 reviews we analyzed767 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 767 reviews so far. Treat this as a first read.

Why we're cautious

  • Weekend call pricing opacity: refused to quote any cost beyond 'no dispatch fee'; exorbitant diagnosis charge levied with minimal work performed; described as 'the most unethical company I have ever dealt with.' (1 of 5 reviews)
  • Weekend/emergency pricing transparency failure: company refused to provide diagnosis cost upfront, resulting in exorbitant charge before tech performed minimal work, then declared 10-year furnace beyond repair without adequate testing. (1 of 5 reviews)

To be fair

  • Next-day scheduling accommodated and technicians arrive on time with pre-arrival notifications; Christian and Jeremy each cited for shoe coverings, thorough explanations, and efficient execution. (cited in 2 of 5 reviews)
  • Cost-as-quoted experience confirmed in 1 review — 'The cost was exactly as quoted with no add-ons' — direct contrast to the 1-star pricing complaint in the same review set. (cited in 1 of 5 reviews)
What reviewers praise
Jeremy Correa was excellent! He showed up on time, gave me notifications on his arrival, diagnosed the issue with our HVAC, And when about fixing it expertly. He had the system back up and running within 30 minutes. He was friendly, communicative, and …
Katy L. · ★★★★★ · Google · Mar 2026
The most critical take we found
This is the most unethical company I have ever dealt with. When my furnace stopped running over the weekend they figured they had me over a barrel. The only pricing they would give when I called was the "there will be no dispatch fee". Since I needed them to …
Glenn Evans · · Google · Feb 2026

We read 5 of 767 reviews · newest from Mar 2026

12

$15 Sewer & Drain Service

Caveats apply24/7 per Google listing
4.8 (649 Google reviews) 13.3 mi from downtown Mount Hamilton

649 reviews at 4.8 stars, but BBB C- rating; themeCounts.surprise_fees=3 across 80 analyzed reviews flags a recurring pattern of final charges exceeding quoted price despite many five-star responses.

Rating mix — of the 15 reviews we analyzed649 total on Google
511
40
30
21
13

Why we're cautious

  • BBB rating of C- contradicts 4.8-star Google average — significant trust signal discrepancy worth noting before hiring (1 of 80 reviews)
  • themeCounts.surprise_fees=3 in 80 analyzed reviews: recurring reports of final price differing from initial quote (2 of 80 reviews)
  • Poor workmanship complaint in 1 of 80 analyzed reviews: charged $175 for 1-hour visit that failed to fix the issue, customer had to self-repair afterward (1 of 80 reviews)

To be fair

  • Same-day and after-hours response confirmed: themeCounts.fast_response=19 across 80 reviews; service call answered at 7 PM with plumber on-site shortly after (cited in 2 of 80 reviews)
  • Transparent pricing cited by multiple reviewers: "what they tell you it will cost is exactly what you pay" with no hidden fees reported by repeat customer (cited in 2 of 80 reviews)
What reviewers praise
They are punctual, they are honest and what they tell you it will cost is exactly what you pay in the end of their job. No hidden fees or surprises. I have used this company few times and they are the people I recommend to family and friends. Thank you
Mahasti Ameli · ★★★★★ · Google · Mar 2026
The most critical take we found
He fixed the drain pipe. However, the pop-up position is not right and causes water accumulated in sink while at fully open position.
Hai-Ren Zhang · ★★ · Google · Jun 2026

We read 80 of 649 reviews · newest from Mar 2026

13

ARS/ Rescue Rooter

Caveats apply24/7 per Google listing
4.7 (553 Google reviews) 15.7 mi from downtown Mount Hamilton

ARS/Rescue Rooter Milpitas holds 4.7★ across 553 reviews; Jerry, Richie, and William handled a full 3/2 repipe with water heater and fixtures in one job cited as top-quality; 1 of 5 analyzed reviews flags inspection failures and unanswered phone calls over weeks.

Rating mix — of the 5 reviews we analyzed553 total on Google
53
41
30
21
10

Small sample — we've analyzed only 5 of 553 reviews so far. Treat this as a first read.

Why we're cautious

  • Inspection failure with weeks of no phone follow-through — reviewer warns: 'Make sure to pay them nothing before they pass inspection' and had to escalate to the local office in person to get any response (1 of 5 reviews)
  • 1 of 5 reviews cites a furnace install that failed inspection with weeks of unreturned daily calls before the customer bypassed the phone and went directly to the local office to get resolution (1 of 5 reviews)

To be fair

  • Full-home repipe completed with new water heater, toilets, and faucets on a 3-bed/2-bath — reviewers cite 'high quality workmanship, prompt communication, hard-working' and restored water pressure (cited in 1 of 5 reviews)
  • William praised for choosing the right tankless water heater for home size rather than upselling; explained everything clearly and worked on pricing with the customer (cited in 1 of 5 reviews)
What reviewers praise
Jerry installed a property line clean out for us. He did a great job and kept us up to date on the progress and next steps the whole time.
Ruiyang Lin · ★★★★★ · Google · Feb 2026
The most critical take we found
Rescue rooter/ARS might answer your phone call and might install what they ask to install. In my case they install furnace but did not pass the inspection and failed to fix what had to be fixed. Calling them daily results in lots of promises but nothing …
Hanoch Raviv · ★★ · Google · Jun 2025

We read 5 of 553 reviews · newest from Feb 2026

14

Allstar Plumbing

Caveats apply24/7 per Google listing
4.8 (331 Google reviews) 12.3 mi from downtown Mount Hamilton

Allstar Plumbing holds 4.8★ across 331 reviews on just 5 analyzed; 4 of 5 are 5-star — but the sole 1-star documents a failed multi-visit faucet diagnosis that required two paid calls without resolution and poor_workmanship=1.

Rating mix — of the 5 reviews we analyzed331 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 331 reviews so far. Treat this as a first read.

Why we're cautious

  • Charged twice to diagnose same issue without resolution; second tech reversed first tech's diagnosis — no credit or accountability offered (HEjtMn8MYagcllHlmdBc, 1-star, 2026). (1 of 5 reviews)
  • Two separate paid diagnosis visits failed to identify correct root cause for a water temperature mixing issue — second tech contradicted first tech's diagnosis (HEjtMn8MYagcllHlmdBc). (1 of 5 reviews)

To be fair

  • 2-hour evening turnaround with upfront pricing and root-cause investigation beyond the surface problem (AlrF7wFd1QjU39L1Ce0N). (cited in 1 of 5 reviews)
  • Water heater installation praised for precision and customer service quality by repeat customer (JvOdoRL8iIBYrHAmlxxk). (cited in 1 of 5 reviews)
What reviewers praise
I am 94 years old and live by myself, and it can be very difficult for me to manage home repairs. I do not use the internet very much, but Joseph kindly showed me how to use speech-to-text on my phone so I could leave this review myself. I truly wanted people …
Jacquelin Lloyde · ★★★★★ · Google · Feb 2026
The most critical take we found
We first contacted Allstar to fix a water mixing issue. They came and charged us to diagnose the problem and said that it was a cartridge in one of the showers that had failed that was causing the cold and the hot water to cross over. They then charged us …
Gabriel Otte · · Google · Feb 2026

We read 5 of 331 reviews · newest from Feb 2026 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Elite Rooter

We'd call someone else first24/7 per Google listing
4.7 (1,336 Google reviews)3.4 on Yelp (100) 14.7 mi from downtown Mount Hamilton

Elite Rooter holds 4.7★ across 1,336 reviews but 23 of 100 analyzed are 1-star; surprise_fees=4 and expensive=11 theme counts expose a bait-and-upsell pattern where $69 drain calls escalate to $1,299 hydro-jetting quotes.

Rating mix — of the 15 reviews we analyzed1,336 total on Google
55
41
30
22
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • surprise_fees=4 and expensive=11 across 100 analyzed reviews; pattern: low-price coupon used to lock in appointment, then tech recommends significantly more expensive service after failing initial attempt. (3 of 100 reviews)
  • Two consecutive no-shows with no proactive contact — only reached after customer called to follow up (0rU1Knclug0HmeuBgNNI). (1 of 100 reviews)
  • Upsell escalation documented in multiple 1-star reviews: $69 drain coupon attracts call, tech fails to clear, then recommends $1,299 hydro-jetting (1s6GjOZU2s5ekBr9Iunx); separate reviewer paid $1,200 and clog remained unfixed (qvouDvW3EoNXEWdOF79k). (2 of 100 reviews)

To be fair

  • fast_response=16 across 100 analyzed; Saturday arrival in 75 minutes confirmed (RnsCst8X0IxqF8FEOIbD); nights and weekends worked to keep commercial client operational (DxSyXW5lNoRVXEcfIjC1). (cited in 3 of 100 reviews)
  • Drain and sewer service volume high: drain-cleaning=11, sewer=11, toilet-repair=13 mentions — strong operational focus on these categories. (cited in 3 of 100 reviews)
What reviewers praise
Tech showed up on time and did an excellent job. The price was fair and they delivered what they promised… A + for the service and honesty. They have earned my business for the future. Highly recommended company and they fit their name : Elite !
jeffrey sturges · ★★★★★ · Google · Mar 2026
The most critical take we found
2 men showed up to my house this morning, and sat around on my property for 20 min. Ummm.... I never had a apointment with him, never a time or date picked. I literally did a search on Yelp for plumbers and these two guys just show up to my house. …
Rosalyn F. · · Yelp · Dec 2024

We read 100 of 1,336 reviews · newest from Mar 2026

Also serving Mount Hamilton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

SWAGS Plumbing and Rooter 5.0 (209 Google reviews) · Newark · 13.1 mi Call
Miracle Plumbing Inc. 4.7 (189 Google reviews) · San Jose · 16.4 mi Call
Rooter Solutions Plumbers 4.9 (178 Google reviews) · San Jose · 15.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.9 (174 Google reviews) · Milpitas · 14.6 mi Call
Bueno Plumbing and Rooter 4.9 (160 Google reviews) · Milpitas · 11.0 mi Call
United Plumbing & Water Heaters 5.0 (147 Google reviews) · Milpitas · 17.1 mi Call
CPI Service, Plumbing, Heating & Cooling 4.9 (120 Google reviews) · Milpitas · 11.4 mi Call
Fluid Dynamics Plumbing, Inc. 4.9 (115 Google reviews) · San Jose · 13.8 mi Call
24/7 Plumber - Shark Plumbing Services 4.9 (101 Google reviews) · Fremont · 10.8 mi Call
Boxers Plumbing 4.9 (94 Google reviews) · Milpitas · 15.6 mi Call
Local Rooter and Plumbing 4.9 (74 Google reviews) · San Jose · 11.3 mi Call
Rayne Plumbing & Sewer Service, Inc. 4.5 (64 Google reviews) · San Jose · 14.2 mi Call
Superior Plumbing & Drain Cleaning Services - San Jose 4.9 (59 Google reviews) · San Jose · 10.6 mi Call
Universal Plumbing & Rooter 5.0 (58 Google reviews) · San Jose · 10.7 mi Call
Best Bay Plumbing And Rooter 5.0 (52 Google reviews) · San Jose · 15.2 mi Call
Next Plumbing & Heating 4.9 (41 Google reviews) · Milpitas · 17.6 mi Call
Aqua Fresh Plumbing 3.9 (37 Google reviews) · Milpitas · 16.7 mi Call
Better Plumbing 4.9 (31 Google reviews) · Milpitas · 16.9 mi Call
Pacific Plumbing & Sewer Services 4.1 (27 Google reviews) · Fremont · 18.7 mi Call
Alert Plumbing, Inc. 4.3 (20 Google reviews) · Milpitas · 13.0 mi Call
Fix-it Plumbing 4.8 (18 Google reviews) · Milpitas · 17.2 mi Call

What reviewers complain about in Mount Hamilton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Drain DoctorA reviewer reported a tech scooped toilet-bowl water with her kitchen mug — a hygiene/professionalism incident
  • EJ Plumbing & Water HeatersPost-repair refund of $770 promised in writing but not delivered after 5+ weeks; calls and texts ignored — reviewer considering BBB complaint.
  • EJ Plumbing & Water HeatersConfirmed estimate appointment not honored; no call, text, or email from company — complete no-show.
  • Crown Plumbing1-star Yelp: installed faulty water heater model (well-known poor quality per other plumbers), then denied the installation despite customer having receipt; repair requests stonewalled
  • Pacific Coast Home ServicesWeekend call pricing opacity: refused to quote any cost beyond 'no dispatch fee'; exorbitant diagnosis charge levied with minimal work performed; described as 'the most unethical company I have ever dealt with.'
  • $15 Sewer & Drain ServiceBBB rating of C- contradicts 4.8-star Google average — significant trust signal discrepancy worth noting before hiring
  • $15 Sewer & Drain ServicethemeCounts.surprise_fees=3 in 80 analyzed reviews: recurring reports of final price differing from initial quote
  • ARS/ Rescue RooterInspection failure with weeks of no phone follow-through — reviewer warns: 'Make sure to pay them nothing before they pass inspection' and had to escalate to the local office in person to get any response

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Mount Hamilton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 827 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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