SWAGS Plumbing and Rooter
Plumber · Newark, CA · Open 24 hours per Google listing
Our verdict
5★ across 209 reviews with BBB A+ accreditation; 100 of 100 sampled reviews are 5-star, themeCounts.fast_response=27, themeCounts.professional=55 — Christian Vazquez named in multiple reviews for thorough camera inspections and transparent diagnostics.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day response in 10 of 100 analyzed reviews (themeCounts: same_day_plumber=10); Sunday 8am pickup and same-day dispatch confirmed in at least 2 reviews.
1 cited review
“Not that you want to start your Sunday this way… with a plumbing issue. But if and when you do, call SWAGS. They answered at 8am on a Sunday. We're here in their appointment window. Fixed the issue. Camera inspected.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Free service calls documented: tech relighted pilot light at no charge and declined payment; warranty-period leak was assessed and redirected to contractor at no cost.
1 cited review
“I asked him how much he is charging for this service call, and he said "Don't worry about it." I was pleasantly surprised and I will call him back for any future service and/or replacement.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Gas leak diagnostics include full-spectrum inspection with warranty on no-further-leak guarantee — multi-point testing with root-cause communication.
1 cited review
“Clearly communicated the root cause. Their quote includes an full spectrum inspection that guarantees no further leaks. (As part of their warranty)”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
themeCounts.slow_response=2 in 100 reviews; one water heater job required part to be ordered and installed two days after initial visit — not same-day resolution.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Swags and Christian Vazquez have helped me twice and they’ll be my go to from now on. When my laundry room flooded and the adjacent kitchen and bathroom were also affected, Chris cleared out the blockage in the main pipes and was really good about explaining and showing me the diagnosis, the steps he was taking and options to address our very old pipes. Prior to this Chris installed a new toilet for us. He’s done …”
“Jaime came over to my house to check on our hot water heater that stopped working the night before. He was quick to answer my phone calls and text messages. He helped us relight our pilot and was very informative on hot water heaters and what to look for, how long hot water heaters last, andwhere to check on the date of the hot water heater’s manufacture date. I asked him how much he is charging for this service …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire SWAGS Plumbing and Rooter?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own SWAGS Plumbing and Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
SWAGS Plumbing and Rooterisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Saratoga · San Jose · Mount Hamilton · Morgan Hill