$15 Sewer & Drain Service
Plumber · San Jose, CA · Open 24 hours per Google listing
Our verdict
649 reviews at 4.8 stars, but BBB C- rating; themeCounts.surprise_fees=3 across 80 analyzed reviews flags a recurring pattern of final charges exceeding quoted price despite many five-star responses.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in San Jose, CA · compare all →
Our opinion, based on the 80 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and after-hours response confirmed: themeCounts.fast_response=19 across 80 reviews; service call answered at 7 PM with plumber on-site shortly after
1 cited review
“The Service tech was able to get to the property within an hour and a half of the service call being placed for an after hours call. He texted 15 minutes prior to arrival and was able to solve the problem in just over an hour.”
Cited in 2 of the 80 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing cited by multiple reviewers: "what they tell you it will cost is exactly what you pay" with no hidden fees reported by repeat customer
1 cited review
“They are punctual, they are honest and what they tell you it will cost is exactly what you pay in the end of their job. No hidden fees or surprises. I have used this company few times.”
Cited in 2 of the 80 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
BBB rating of C- contradicts 4.8-star Google average — significant trust signal discrepancy worth noting before hiring
“They are punctual, they are honest and what they tell you it will cost is exactly what you pay in the end of their job. No hidden fees or surprises. I have used this company few times.”
Red flag
themeCounts.surprise_fees=3 in 80 analyzed reviews: recurring reports of final price differing from initial quote
“They are punctual, they are honest and what they tell you it will cost is exactly what you pay in the end of their job. No hidden fees or surprises. I have used this company few times.”
Cited in 2 of the 80 reviews we analyzed.
Poor workmanship complaint in 1 of 80 analyzed reviews: charged $175 for 1-hour visit that failed to fix the issue, customer had to self-repair afterward
“Came out for an hour. Didn't fix the issue. Still charged me 175 bucks. Ended up a worsening issue and had to fix the issue myself. Wouldn't recommend”
Keep it in proportion: these concerns are cited in 3 of the 80 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“He fixed the drain pipe. However, the pop-up position is not right and causes water accumulated in sink while at fully open position.”
“This company sent technicians to my location. After an hour of working with air pressure equipment, they said that there are two spots leaking in the kitchen area underneath the concrete floor despite showing me the evidence. They charged me $600 inspection and leak detection fee. For remedy, they also provided me with two separate quotes for two possible repair options, each costs more than $15K. The next day, I …”
“The price they charged for a clean out $2800, this way higher than other places, and they only provided one year warranty! The supervisor name Sergio tried to rig me off with replace kitchen pipe where is leaking for $4200, other quote me $1700! Don’t go with this one, $15 sewer and drain service is big scammer and rig you off!”
Positive
“it was 700 pm when i called. plumber was here very quick after initial phone call. came out and gave me the options available to fix the clogged drain main drain. Got to it and got it done. Drain fixed. professional and very clean. He deserves a raise. 5 stars.”
“We had a leaking washing machine for months we couldn’t find out why… We tried a lot of things and then we called $15 Sewer and Drain, best move we ever made. The Plumber took one look at the situation and in less than an hour he had cleared out the pipes, the adjoining sink and the P-Trap. It was magic… and no more leaks. Rueben was awesome! Professional, experienced, skilled and knowledgeable. Lesson learned… …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Google 4.8★ vs BBB C- rating — significant divergence suggesting unresolved complaints not reflected in Google reviews. Verify BBB complaint history before booking.
Should you hire $15 Sewer & Drain Service?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own $15 Sewer & Drain Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: San Jose · Saratoga · Mount Hamilton · Stanford