Smart Plumbers Inc. DBA Smart Plumbers & Rooters
Plumber · Fremont, CA · Open 24 hours per Google listing
Our verdict
Smart Plumbers holds 4.8★ across 1,210 reviews; 76 of 80 analyzed are 5-star with themeCounts.fast_response=15 and 10-year repeat customers praising consistent quality — holiday weekend emergency sewer clogs resolved same day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 80 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
themeCounts.fast_response=15 across 80 analyzed reviews; sewer calls answered same day including holiday weekends per multiple reviews.
2 cited reviews
“Called them after 10:15 am. Technician was here by 11:05 am. Very thorough. Snaked sewer line in several places. Clog is gone! Great service. Have used this company for years.”
“Very responsive, used several times for emergency sewer clogs over holidays, they were always able to respond and fix issues in timely manner saving the holiday.”
Cited in 3 of the 80 reviews we analyzed — 1 cited review not excerpted here.
Long-term customer retention: 10-year and 15-year repeat customers across 2 reviewed cases; pricing described as mid-range with no price-gouging reported.
1 cited review
“They are probably not the lowest price but definitely not the highest price and they will not take advantage of you. Everyone I've dealt with over the years at Smart Plumbing is super nice, courteous & friendly.”
Cited in 2 of the 80 reviews we analyzed — 1 cited review not excerpted here.
themeCounts.workmanship=14 across 80 analyzed reviews; sewer snake cleared in under 1 hour, copper pipe, tee and valve installs described as fast and clean.
2 cited reviews
“Called them after 10:15 am. Technician was here by 11:05 am. Very thorough. Snaked sewer line in several places. Clog is gone! Great service. Have used this company for years.”
“Professional staff from the start sent two expert plumbers, one a manager, who performed the work quickly right before a holiday. The already low price was even discounted for the elderly owner of the property.”
Cited in 3 of the 80 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One appointment missed with no call-ahead notice; second appointment resolved issue — no-show risk on first scheduling.
Cited in 1 of the 80 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 80 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I have hired Smart Plumbers over the past 10 years for a rental and my residence. My experiences have always been positive. Relative to the costs associated with plumbing, I believe Smart Plumbers has been affordable and I can depend on them for a quality job. For this specific job, Joe and Victor removed a water treatment unit and reconnected the main line in my home. In doing so they also installed a cutoff valve …”
“Long time customer. They just came out to replace a water heater they installed 15yrs ago. I did no maintenance on this water heater at all for 15yrs and I'm surprised it lasted this long. They recommended a Bradford & White 55gal 15yrs ago and I replaced with a 50g Bradford & White, I'm going to be better about draining it every few years and hopefully get 20yrs out of this one! They are probably not the lowest …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Smart Plumbers Inc. DBA Smart Plumbers & Rooters?
Best for
- Emergency and same-day calls
- Sewer line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Smart Plumbers Inc. DBA Smart Plumbers & Rooters?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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