ARS/ Rescue Rooter

Jerry installed a property line clean out for us. He did a great job and kept us up to date on the progress and next steps the whole time.

We had a great experience working with William at ARS. He was easy to talk to, extremely knowledgeable, and had an answer to every question. He made us feel completely comfortable throughout the process and never made us feel uncomfortable asking questions about our water heater. William also worked with us on pricing and made sure we chose the right tankless water heater for the size of our home, not just a quick upsell. We upgraded from an old water heater to a tankless system, and William explained everything clearly so we felt confident in the decision. Knowing this system should last us the next 20 years made the upgrade even better. A special shout out to Mario as well, he had a great personality and brought smiles to our whole family throughout the process. Overall, an amazing crew: professional, friendly, and genuinely caring. We highly recommend ARS and this team to anyone considering a water heater upgrade.

Fully recommend ARS/Rescue Rooter. Jerry, Richie, and William did a full repipe with new water heater, toilets, and faucets on our 3/2 home. High quality workmanship, prompt communication, hard-working, and always friendly… Can’t ask for better than that! We are super happy with a job well done and grateful to have our water pressure back. Would hire them again without hesitation.

Rescue rooter/ARS might answer your phone call and might install what they ask to install. In my case they install furnace but did not pass the inspection and failed to fix what had to be fixed. Calling them daily results in lots of promises but nothing progress. Make sure to pay them nothing before they pass inspection(if at all)!!!! Changing the feedback higher. The reason? I work-around the phone -responsiveness by going directly to the office where I got good response from the local. The attendant even scheduled me a visit in two days time. The visit is planned for tomorrow so if all goes well I change the review higher pending the service.

Rafeal came after some very good communication on their side. He was very good at his job and is excellent on recommending more services. If you have cash to burn, this is a great company to do business with, however to give you an idea of what your in for, a 24' sewer snake and camera costs $349, a cleanout was quoted at $1300, and a in place clay pipe replacement and adding a cleanout: $8270. Rafael claims that these prices are median for the business, and I have to admit that I don't know what other plumbers will charge, but this all seems on the high end to me. They wouldn't quote anything over the phone.