Ribbs Plumbing & Sewer
Plumber · San Jose, CA · Open 24 hours per Google listing
Our verdict
4.9★ across 422 reviews; water heater replaced within the hour in 1 review, sewer and toilet issues handled conservatively to avoid unnecessary charges — crew that includes 'Tim, CJ and Chris' cited by name across multiple visits.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Sub-hour emergency response: water heater replaced within the hour of a same-day call per 1 of 5 reviews.
1 cited review
“So many thanks to Ribbs Plumbing & Sewer, aka, Lifesavers. The crew responded to my call immediately and found a way to come and replace my water heater within the hour.”
Conservative billing approach: crew explained options and chose not to charge for extra work when problems appeared resolved — customer appreciated honesty.
1 cited review
“Tim, CJ and Chris explained my options as they did not want to charge for extra work since the problems seemed resolved. I very much appreciated their being conservative but I chose the option (charge me) that hopefully insured no future problems.”
Full permitting handled in-house for exterior work with city coordination and clear communication on timelines.
1 cited review
“Their pricing was very reasonable, the quality of work was excellent, and the entire job was completed professionally. They handled the full permitting process, coordinated with the city, and kept us informed every step of the way.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Once again Ribbs Plumbing & Sewer came to the rescue for a backed-up toilet on a Friday afternoon and again (different toilet) on a Tuesday afternoon. Tim, CJ and Chris explained my options as they did not want to charge for extra work since the problems seemed resolved. I very much appreciated their being conservative but I chose the option (charge me) that hopefully insured no future problems.”
“Professional, skilled and accommodating. Dave helped us replace a broken tankless heater, guiding us to the right model for us and installed it in an expedient manner. He's been performing maintenance on it every year for us and is always extremely efficient, cordial and accommodating on scheduling. Highly recommend them!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 422 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Ribbs Plumbing & Sewer?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Ribbs Plumbing & Sewer?
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Find plumbers near you
Ribbs Plumbing & Sewerisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: San Jose · Saratoga · Mount Hamilton · Morgan Hill