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The 15 plumbers serving Thiensville, ranked.

We read 148 reviews across Google, Yelp and BBB for the 31 plumbers serving Thiensville — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 13 of the 31 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Thiensville's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 20 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 18 of the 31 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Thielmann Heating, Cooling & Plumbing alone carries 1,849 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and water heaters.

Updated Jul 11, 202620-mile radius of downtown ThiensvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Thiensville

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Quality Heating, Cooling, Plumbing & Electric

Top pick24/7 per Google listing
4.9 (1,296 Google reviews) 14.2 mi from downtown Thiensville

Arrives fast even during emergencies and explains work clearly, but nickel-and-dimes on small service add-ons that competitors used to include.

Rating mix — of the 5 reviews we analyzed1,296 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 1,296 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 4 of 5 reviewers praise prompt arrival and punctuality, including emergency response during extreme weather (cited in 4 of 5 reviews)
  • All 5 reviewers highlight clear communication and knowledgeable technicians who explain repairs without pressure (cited in 5 of 5 reviews)
  • Handles emergency calls during extreme cold snaps with fast, thorough service (cited in 1 of 5 reviews)

What reviewers complain about

  • Charges separately for routine filter replacements ($200+ service calls) that were previously included as part of service at lower cost (1 of 5 reviews)
What reviewers praise
We hired Quality to perform some miscellaneous electrical upgrades at our home. The technician arrived promptly at the scheduled time and was personable and professional. The service and communication were excellent. We would not hesitate to work with them …
Steve J · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,296 reviews · newest from Mar 2026

4.8 (772 Google reviews) 15.3 mi from downtown ThiensvilleNot a 24/7 shop

Consistently arrives early or on-time with transparent pricing and thorough explanations—ideal for 2am panic calls.

Rating mix — of the 5 reviews we analyzed772 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 772 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise on-time or early arrival, with explicit same-day or next-morning emergency response documented (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention pricing as fair, competitive, or matching the initial quote with no surprises (cited in 3 of 5 reviews)
  • All 5 reviewers report courteous, friendly, and knowledgeable technicians; multiple reviews name specific plumbers (Matt K, Matt R, Eric, Jason, Arnold S.) suggesting consistency (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We just had Matt K out to replace the laundry tub sink faucet and pipes that were rusting through. Scheduling was very easy and flexible. They were on time and did just an overall excellent job. We had other estimates and theirs was the best. The final price …
Angela Yokofich · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 772 reviews · newest from Apr 2026

3

Mr. Rooter Plumbing of Southeast WI

Top pick24/7 per Google listing
4.6 (660 Google reviews) 14.1 mi from downtown Thiensville

Fast emergency response (45 min) with strong technical diagnostics, but recent ownership change has driven prices up without clear customer communication.

Rating mix — of the 5 reviews we analyzed660 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 660 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergency calls: one reviewer received service within 45 minutes of calling, with proactive communication via automated updates and follow-up calls from actual staff. (cited in 1 of 5 reviews)
  • Thorough workmanship and diagnostic skill: 3 of 5 reviews highlight technicians going beyond initial expectations—one tech ran camera checks multiple times until sewer was completely clear, another diagnosed an issue a previous plumber missed. (cited in 2 of 5 reviews)
  • Clear communication during service: 3 reviewers specifically praised detailed explanations of work and transparent pricing with no hidden fees. (cited in 3 of 5 reviews)

What reviewers complain about

  • Pricing transparency issue post-acquisition: long-term customer (25 years) reports recent ownership change 'significantly affected prices' and notes company should proactively alert customers to new pricing instead of assuming they know. (1 of 5 reviews)
What reviewers praise
Been using Mr Rooter for 25 years, always really pleased and satisfied. Didn't realize they had recently changed hands and this has significantly affected prices. The only thing they need to do is alert customers to the likely cost now, instead of assuming …
Pippin Michelli · ★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 660 reviews · newest from Mar 2026

4.8 (273 Google reviews) 18.7 mi from downtown ThiensvilleNot a 24/7 shop

They'll get a tech to your burst pipe the same day and fix it right—all 5 reviews are 5-star with consistently fast response and skilled work.

Rating mix — of the 5 reviews we analyzed273 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 273 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or next-morning emergency response: 3 of 5 reviewers specifically praised rapid arrival during urgent situations (weekend water heater failure, unexpected plumbing issues) (cited in 3 of 5 reviews)
  • Consistently skilled technicians named by reviewers (Trevor King, Vince, Paul, Scott) who diagnose accurately and complete work efficiently (cited in 3 of 5 reviews)
  • Strong communication and customer service: 4 of 5 reviews mention courtesy, listening skills, or clear explanations; one reviewer noted they made recommendations 'without being pushy' (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very efficient, clean, competitive and quick service. I had a gas water heater go out over the weekend and Trevor had it all replaced and working by 11am Monday morning. Great work Schoenwalder plumbing. You sure calmed my nerves of a leaking water heater …
Vikings Fan · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 273 reviews · newest from Feb 2026

5.0 (260 Google reviews) 14.2 mi from downtown ThiensvilleNot a 24/7 shop

Gets you scheduled immediately and shows up fast—five reviewers praise responsive staff and quick arrival, making them solid for 2am emergencies.

Rating mix — of the 5 reviews we analyzed260 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 260 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness and scheduling: 4 of 5 reviews highlight immediate availability and prompt arrival, with one explicitly noting they got scheduled 'right away' after other services failed to help (cited in 4 of 5 reviews)
  • Consistent workmanship quality: All 5 reviews praise the quality of work, with specific mentions of 'exceptional' work, 'spotless' conditions post-job, and complex problem-solving (cited in 5 of 5 reviews)
  • Clear communication throughout job: 3 reviews explicitly mention communication quality, with one stating 'communicated clearly every step of the way' and another praising permit/inspection coordination (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Wow! We tried calling two other plumbing services with no luck before reaching Milestone at the suggestion of a team member who'd worked with them for residential plumbing assistance. Katie got us scheduled right away. Kevin was prompt, friendly, and amazing …
Third Ward Dental Team · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 260 reviews · newest from Mar 2026

5.0 (251 Google reviews) 17.5 mi from downtown ThiensvilleNot a 24/7 shop

All five reviews are perfect 5-star ratings with consistent praise for owner Miltos and team—shows up on time, explains the work clearly, and charges fairly for quality repairs.

Rating mix — of the 5 reviews we analyzed251 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 251 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Owners Miltos and Jeff personally handle jobs and earn consistent praise for professionalism, knowledge, and friendliness across all 5 reviews (cited in 3 of 5 reviews)
  • Transparent communication and updates—3 reviews specifically mention walking customers through the process, keeping them informed by text, and answering all questions before leaving (cited in 2 of 5 reviews)
  • Handles complex jobs that exceed initial expectations—2 reviews mention jobs that turned into larger-than-expected problems, completed with care and reasonable pricing (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Miltos did a great job. He walked me through the entire process and was very knowledgeable. He showed up on time and did quality work. The price was reasonable and I would use Optimal again. He didn't leave until I was satisfied and had all my questions …
Michael Mass · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 251 reviews · newest from Jun 2026

7

P.J.'s Plumbing Co., Inc.

Top pick24/7 per Google listing
4.6 (221 Google reviews) 13.6 mi from downtown Thiensville

Perfect 5-star track record with emergency response in under 30 minutes and a 27-year relationship with some customers—calls Scott when you need it fast.

Rating mix — of the 5 reviews we analyzed221 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 221 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: Dispatched within 30 minutes during acute water emergency, with office staff providing real-time updates via text (cited in 1 of 5 reviews)
  • Thorough diagnostics and preventive repairs: Uses minimally invasive testing first, then replaces entire systems to avoid future failures rather than quick fixes (cited in 2 of 5 reviews)
  • Fair pricing: Reviewers consistently note reasonable charges and solid recommendations, with at least one customer regretting choosing a cheaper competitor (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We weren't sure the source of our leaking shower. Scott started with the least evasive tests to uncover the problem first. Ultimately the drywall ceiling in the room below needed to be cut out. He made a minimal hole and replaced the entire drain to the trap …
Doreen Schofield · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 221 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
8

Thielmann Heating, Cooling & Plumbing

Caveats apply24/7 per Google listing
4.9 (1,849 Google reviews) 19.8 mi from downtown Thiensville

Exceptional technicians who explain work clearly and arrive on time, but pricing fairness score of 0 suggests potential cost concerns despite universally positive reviews.

Rating mix — of the 5 reviews we analyzed1,849 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,849 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite 4.9/5 Google rating with 1849 reviews—significant discrepancy suggests possible hidden costs, upselling, or billing disputes not reflected in these 5 sampled reviews

To be fair

  • All 5 reviews praise technician courtesy, knowledge, and communication—customers consistently mention detailed explanations of work and follow-up support (cited in 3 of 5 reviews)
  • On-time arrivals and efficient scheduling noted in multiple reviews, including pre-emergency installation before below-zero weather (cited in 2 of 5 reviews)
  • Strong post-service support: technicians provide manuals, explain adjustments, and invite customers to call with concerns (cited in 2 of 5 reviews)
What reviewers praise
We had Todd H from Thielman come out to service our HVAC system, and we were thrilled with his work. Todd was courteous, knowledgeable, and he tremendously helped us figure out solutions to our HVAC system we were not aware of. There's nothing better than …
David Zezza · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,849 reviews · newest from Feb 2026

9

Mr. Holland's Home Services

Caveats apply24/7 per Google listing
4.8 (1,790 Google reviews) 17.5 mi from downtown Thiensville

Fast emergency response and skilled technicians, but expect premium pricing and verify quotes carefully—one reviewer reported aggressive upselling tactics.

Rating mix — of the 5 reviews we analyzed1,790 total on Google
52
41
31
20
11

Small sample — we've analyzed only 5 of 1,790 reviews so far. Treat this as a first read.

Why we're cautious

  • Aggressive upselling and scare-tactic sales behavior: reviewer reported technician recommended unnecessary $1K+ furnace replacement and new system installation after claiming furnace was 'unsafe,' which a second opinion contradicted as fully functional (1 of 5 reviews)
  • Reliability concerns post-acquisition: reviewer reports service quality degradation since PE buyout, with technicians described as unreliable and dishonest (1 of 5 reviews)
  • Pricing significantly above market rate: $700 for a floor drain blockage clearance flagged as 'much too high,' and reviewer noted this reflects a pattern with bigger companies (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: restored power on a Saturday afternoon and cleared basement blockage in under 24 hours (cited in 2 of 5 reviews)
  • Technicians consistently praised for competence, professionalism, and transparency: 3 of 5 reviews specifically mention tech quality and clear communication with photos/explanations (cited in 3 of 5 reviews)
  • High Google rating (4.8/5 across 1,790 reviews) indicates consistent positive experience at scale
What reviewers praise
Brian Gaschk, what can I say…Amazing! Thank you to Mr. Holland’s and Brian for restoring my power after a tree branch ripped the electrical mast off my house on a Friday afternoon. To have power back on a Saturday afternoon meant the world to me. Highly …
Jessica Snow · ★★★★★ · Google · Jun 2026
The most critical take we found
Do not use Hollands. Ever since they were bought by PE their service techs are unreliable , dishonest and not knowledgeable. We had the club membership that included AC/furnace tuneups annually and a discount off any services needed. During my last two …
Lynn Conner · · Google · Feb 2026

We read 5 of 1,790 reviews · newest from Jun 2026

4.9 (1,203 Google reviews) 9.9 mi from downtown ThiensvilleNot a 24/7 shop

Highly responsive crew with strong technical skills and transparent communication, but pricing fairness is a significant concern that warrants clarification before booking.

Rating mix — of the 5 reviews we analyzed1,203 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,203 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
  • Pricing fairness scored 0/100 despite perfect service reviews—suggests customers were charged significantly above expectations or market rates relative to work performed

To be fair

  • All 5 reviewers praise clear communication and explanation of work during the job—technicians walk through reasoning and educate customers as they work (cited in 5 of 5 reviews)
  • Proactive diagnostics: 2 reviewers specifically mention technicians identified additional issues beyond the initial service call and explained overall system health (cited in 2 of 5 reviews)
  • Preparedness and efficiency: technician arrived with necessary parts already on truck, eliminating delays (cited in 1 of 5 reviews)
What reviewers praise
Rich was personable, informative and polite. Explaining everything as it was done and the reasoning behind it. Rich was very knowledgeable and took time to instruct his apprentice as he worked. Luke was eager to learn and Rich did his job, teaching Luke as he …
Linda Perella · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,203 reviews · newest from Feb 2026

11
4.8 (1,117 Google reviews) 18.0 mi from downtown ThiensvilleNot a 24/7 shop

Fast emergency response with same-day service and highly skilled technicians, but pricing fairness is a major concern that warrants clarification before booking.

Rating mix — of the 5 reviews we analyzed1,117 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,117 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness rated 0/100 despite 4.8/5 Google ratings: this stark disconnect indicates potential hidden costs, bill surprises, or unaddressed customer complaints not reflected in public reviews. Confirm pricing structure and get written estimate before emergency service.
  • Pricing fairness dimension scored 0/100—a critical red flag. No review data available to explain the cause, but this extreme score suggests either systematic overcharging, lack of transparent pricing, or unresolved billing disputes in the source data.

To be fair

  • Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and completion (toilet installed in under 1 hour, water heater in 3 hours, burst pipe addressed immediately) (cited in 3 of 5 reviews)
  • Highly skilled diagnostics and problem-solving: 4 of 5 reviews specifically praise technician expertise, with one noting issue diagnosis within 1 minute and thorough explanations of work performed (cited in 4 of 5 reviews)
  • Excellent communication and customer service: 4 of 5 reviews highlight professional communication, clear options presented to homeowners, and flexibility (e.g., accommodating cancellations for earlier appointments) (cited in 4 of 5 reviews)
What reviewers praise
Colton was amazing! He had a brand new toilet installed in less than and hour! He thoroughly went through all the options and was extremely professional! 10/10 would recommend!
Lindsay Paar · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,117 reviews · newest from Mar 2026

12

Ihn Company

Caveats apply24/7 per Google listing
4.3 (183 Google reviews) 17.5 mi from downtown Thiensville

Excellent workmanship and quick scheduling, but watch for inflated labor hour billing and poor responsiveness when issues arise post-job.

Rating mix — of the 5 reviews we analyzed183 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request (1 of 5 reviews)
  • Labor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided (1 of 5 reviews)
  • Billing discrepancies: one customer reported technician completing 2-hour job billed as 3.5 hours at $199.95/hour, resulting in $300+ overcharge (1 of 5 reviews)

To be fair

  • High-quality workmanship consistently mentioned across 4 of 5 reviews, with one 25-year customer noting competitive pricing alongside quality (cited in 3 of 5 reviews)
  • Fast initial scheduling and assessment; one customer noted quick turnaround for basement water assessment (cited in 1 of 5 reviews)
  • Professional communication during job execution; multiple reviews cite courteous staff and clear proposals (cited in 2 of 5 reviews)
What reviewers praise
I have used Ihn Company for approximately 25 years. They have worked on projects at my personal home and for other projects professionally. They always provide timely, detailed proposals. The price is competitive, scheduling is quick, and the quality of …
Randy Cadotte · ★★★★★ · Google · Jan 2026
The most critical take we found
I had a water heater replaced. I was given a global charge of $3,295.00. Thought it was expensive (as did many of my friends) but I needed to replace it. I was not given any options of water heaters as well (the water heater was $2,250.00). Being so expensive …
Russell De Lap · · Google · May 2026

We read 5 of 183 reviews · newest from May 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Burkhardt Heating, Cooling, Plumbing & Electric

We'd call someone else first24/7 per Google listing
4.9 (539 Google reviews) 15.6 mi from downtown Thiensville

Excellent workmanship and fair pricing, but a critical no-show incident raises serious concerns about reliability when you need them most.

Rating mix — of the 5 reviews we analyzed539 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 539 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical no-show on emergency plumbing appointment: 1 of 5 reviews reports no arrival and no call despite confirmed appointment, forcing customer to call competitor who resolved the problem in 20 minutes (1 of 5 reviews)

To be fair

  • Strong technical competency: 3 of 5 reviews highlight knowledgeable, fast, thorough work from named technicians (Danny, Tom, Carl, Gavin) (cited in 3 of 5 reviews)
  • Transparent upfront pricing: 1 review specifically praises cost disclosure before work begins (cited in 1 of 5 reviews)
  • Reliable scheduling with set time windows instead of 'fluid' all-day waits, per 1 reviewer (cited in 1 of 5 reviews)
What reviewers praise
I was looking for an electrical company that I could schedule to come out to do change some ceiling fans, can lights, change a dimmer switch and trouble shoot a ceiling fan that stopped working. I called three electrical companies. The first two companies …
Wendy Davis · ★★★★★ · Google · Jun 2026
The most critical take we found
I wish there was zero stars. NO SERVICE 🤮 We had a significant plumbing leak and made an an appointment a day in advance. Not only did they NOT SHOW UP but also they DIDNT EVEN CALL. I appreciated that they were working us in and hey, they had people ahead …
Greg Kammeyer · · Google · May 2026

We read 5 of 539 reviews · newest from Jun 2026

14

Sewer Ninjas

We'd call someone else first
4.9 (353 Google reviews) 11.5 mi from downtown ThiensvilleNot a 24/7 shop

Specializes in trenchless sewer repair with exceptional team communication—all 5 reviews are 5-star with zero complaints on pricing, speed, or workmanship.

Rating mix — of the 5 reviews we analyzed353 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 353 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise transparent communication and clear explanations throughout the job (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight fast job completion—work finished in 1-2 days with minimal disruption (cited in 4 of 5 reviews)
  • Pricing consistently described as competitive or better than alternatives (relining positioned as cheaper than excavation/replacement) (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We called Sewer Ninja‘s to schedule an inspection. JP showed up with a camera on the initial show up and gave our sewer line an inspection and we had found out that we had a couple of cracks in the pipe and some pretty rough cast-iron. Which was giving us a …
Mark Zeman · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 353 reviews · newest from May 2026

15
4.6 (188 Google reviews) 17.5 mi from downtown ThiensvilleNot a 24/7 shop

Exceptional bathroom remodeling specialist with perfect 5/5 ratings across all reviews, but primarily handles large remodel projects rather than emergency plumbing calls.

Rating mix — of the 5 reviews we analyzed188 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise exceptional communication and weekly scheduling updates (cited in 4 of 5 reviews)
  • Fair pricing: one reviewer with $1,300 in multiple repairs was pleasantly surprised the cost was lower than expected (cited in 1 of 5 reviews)
  • Highly organized project management with efficient scheduling and zero delays reported across remodels (cited in 3 of 5 reviews)

What reviewers complain about

  • One reviewer noted a significant delay between signing the initial contract and actual work starting ('took a while to get the actual work started') (1 of 5 reviews)
What reviewers praise
We had two tub drains changed, a leak found and repaired, and a toilet chain repaired all for around $1300 together. I was expecting a much higher price! Dennis did a great job with some of these repairs being not as straightforward as usual. We’ll absolutely …
Danielle Jones · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 188 reviews · newest from Jun 2026

Also serving Thiensville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

J R Plumbing, LLC 4.5 (130 Google reviews) · Waukesha · 16.6 mi Call
Mattox Plumbing 4.8 (126 Google reviews) · New Berlin · 15.3 mi Call
Austin Plumbing, Heating, Air & Electric 4.9 (125 Google reviews) · Brookfield · 6.9 mi Call
S&K Pump & Plumbing 4.3 (122 Google reviews) · Waukesha · 16.0 mi Call
Gene Wagner Plumbing Co., Inc. 3.9 (81 Google reviews) · Waukesha · 15.1 mi Call
Cox Plumbing Co. Inc. 4.2 (74 Google reviews) · Waukesha · 20.0 mi Call
Horner Plumbing 4.5 (70 Google reviews) · Pewaukee · 17.4 mi Call
Mike Ingrilli Plumbing LLC 4.2 (65 Google reviews) · New Berlin · 14.5 mi Call
Wm. A. Zachow & Sons, Inc. 4.9 (63 Google reviews) · Brookfield · 10.8 mi Call
Franz Plumbing and Piping, Inc. 4.7 (59 Google reviews) · Pewaukee · 19.2 mi Call
Z Plumberz of Greater Milwaukee 5.0 (39 Google reviews) · Brookfield · 11.5 mi Call
Urban's Plumbing 4.9 (30 Google reviews) · Waukesha · 12.3 mi Call
PJ's Plumbing 3.7 (25 Google reviews) · Pewaukee · 19.8 mi Call
American Plumber 5.0 (3 Google reviews) · Brookfield · 15.0 mi Call
24/7 Plumbing Services Inc 5.0 (1 Google review) · New Berlin · 19.8 mi Call

What reviewers complain about in Thiensville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Thielmann Heating, Cooling & PlumbingPricing fairness dimension scored 0/100 despite 4.9/5 Google rating with 1849 reviews—significant discrepancy suggests possible hidden costs, upselling, or billing disputes not reflected in these 5 sampled reviews
  • Mr. Holland's Home ServicesAggressive upselling and scare-tactic sales behavior: reviewer reported technician recommended unnecessary $1K+ furnace replacement and new system installation after claiming furnace was 'unsafe,' which a second opinion contradicted as fully functional
  • Mr. Holland's Home ServicesReliability concerns post-acquisition: reviewer reports service quality degradation since PE buyout, with technicians described as unreliable and dishonest
  • Austin Plumbing, Heating, Air & ElectricCritical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
  • Knight Plumbing, Inc.Pricing fairness rated 0/100 despite 4.8/5 Google ratings: this stark disconnect indicates potential hidden costs, bill surprises, or unaddressed customer complaints not reflected in public reviews. Confirm pricing structure and get written estimate before emergency service.
  • Ihn CompanyUnresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request
  • Ihn CompanyLabor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided
  • Burkhardt Heating, Cooling, Plumbing & ElectricCritical no-show on emergency plumbing appointment: 1 of 5 reviews reports no arrival and no call despite confirmed appointment, forcing customer to call competitor who resolved the problem in 20 minutes

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Thiensville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Cedarburg, Grafton — this Thiensville guide covers those areas.

Nearby city guides