Knight Plumbing, Inc.
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1 concern
Pricing fairness rated 0/100 despite 4.8/5 Google ratings: this stark disconnect indicates potential hidden costs, bill surprises, or unaddressed customer complaints not reflected in public reviews. Confirm pricing structure and get written estimate before emergency service.
Trust Score: 0/100 · Based on 1117 reviews
Solid pickOur Verdict
#9 of 12 in Racine, WI
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1117 Reviews Tell Us
Emergency Response
Handles complex emergencies and documentation: burst pipe response included insurance documentation support
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing fairness dimension scored 0/100—a critical red flag. No review data available to explain the cause, but this extreme score suggests either systematic overcharging, lack of transparent pricing, or unresolved billing disputes in the source data.
Pricing fairness rated 0/100 despite 4.8/5 Google ratings: this stark disconnect indicates potential hidden costs, bill surprises, or unaddressed customer complaints not reflected in public reviews. Confirm pricing structure and get written estimate before emergency service.
Quality & Professionalism
Highly skilled diagnostics and problem-solving: 4 of 5 reviews specifically praise technician expertise, with one noting issue diagnosis within 1 minute and thorough explanations of work performed
Excellent communication and customer service: 4 of 5 reviews highlight professional communication, clear options presented to homeowners, and flexibility (e.g., accommodating cancellations for earlier appointments)
Communication
Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and completion (toilet installed in under 1 hour, water heater in 3 hours, burst pipe addressed immediately)
Excellent communication and customer service: 4 of 5 reviews highlight professional communication, clear options presented to homeowners, and flexibility (e.g., accommodating cancellations for earlier appointments)
Pricing
Pricing fairness dimension scored 0/100—a critical red flag. No review data available to explain the cause, but this extreme score suggests either systematic overcharging, lack of transparent pricing, or unresolved billing disputes in the source data.
Customer reviews
Reviews from Google, Yelp & more
Colton was amazing! He had a brand new toilet installed in less than and hour! He thoroughly went through all the options and was extremely professional! 10/10 would recommend!
Fantastic experience with Knight Plumbing. Came out right away in response to a burst pipe. Worked very well with me as the homeowner and sent over all the documentation needed for my insurance. Isiah was super great to work with, he explained to me what was happening with the pipe and plumbing, and gave several options for me to chose to resolve. The work was done very timely and orderly and tbh my basement looks even better than before. 11/10 recommend.
This was an unexpected pleasurable experience. Andy was very professional and surprised me when the new water heater was installed just three hours after my request for service. Outstanding !!! Knight plumbing will get recommended when anyone I know asks for a referral.
Isiah Z. and Knight Plumbing were absolutely incredible. My appointment was originally scheduled for Friday but with their great communication (and a cancellation) I was able to get in sooner. Isiah was understanding of me working remote and great with getting the job completed professionally and timely. Living in the Jackson Park area of Milwaukee, there’s plenty of plumbers to choose from to fix a drum trap, so glad we went with Isiah at Knight.
Nick was able to diagnose my issue within a minute of being at the house. He was very thorough and knowledgeable with suggestions and advice on how to prevent the situation from repeating. The work was done completely in 45 minutes and he explained and showed me what he did. Great service. Great company. Great technician. Will only use this company while I live in this city.
Business details
Service area
Based in Racine. Serves 16 nearby cities within 20 miles:
Knight Plumbing, Inc.