Knight Plumbing, Inc.
Plumber · Racine, WI
Our verdict
Fast emergency response with same-day service and highly skilled technicians, but pricing fairness is a major concern that warrants clarification before booking.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Waukesha, WI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and completion (toilet installed in under 1 hour, water heater in 3 hours, burst pipe addressed immediately)
1 cited review
“Brand new toilet installed in less than an hour”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Highly skilled diagnostics and problem-solving: 4 of 5 reviews specifically praise technician expertise, with one noting issue diagnosis within 1 minute and thorough explanations of work performed
3 cited reviews
“Diagnosed issue within a minute, very thorough and knowledgeable”
“Great communication, got in sooner with cancellation opportunity”
“Brand new toilet installed in less than an hour”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Excellent communication and customer service: 4 of 5 reviews highlight professional communication, clear options presented to homeowners, and flexibility (e.g., accommodating cancellations for earlier appointments)
3 cited reviews
“Great communication, got in sooner with cancellation opportunity”
“Brand new toilet installed in less than an hour”
“Diagnosed issue within a minute, very thorough and knowledgeable”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Handles complex emergencies and documentation: burst pipe response included insurance documentation support
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness rated 0/100 despite 4.8/5 Google ratings: this stark disconnect indicates potential hidden costs, bill surprises, or unaddressed customer complaints not reflected in public reviews. Confirm pricing structure and get written estimate before emergency service.
Pricing fairness dimension scored 0/100—a critical red flag. No review data available to explain the cause, but this extreme score suggests either systematic overcharging, lack of transparent pricing, or unresolved billing disputes in the source data.
The evidence — in reviewers' own words
Positive
“Colton was amazing! He had a brand new toilet installed in less than and hour! He thoroughly went through all the options and was extremely professional! 10/10 would recommend!”
“Fantastic experience with Knight Plumbing. Came out right away in response to a burst pipe. Worked very well with me as the homeowner and sent over all the documentation needed for my insurance. Isiah was super great to work with, he explained to me what was happening with the pipe and plumbing, and gave several options for me to chose to resolve. The work was done very timely and orderly and tbh my basement looks …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,117 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Knight Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Knight Plumbing, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Waukesha · Thiensville