PJ's Plumbing
Plumber · Pewaukee, WI
Our verdict
Fast emergency response and strong technical work, but warranty follow-up and accountability issues surface in complex jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise fast response times and same-day or next-day service, including emergency sewage leaks and water heater replacements
3 cited reviews
“Available when needed, communication great, show up on time.”
“Fair pricing and great service, replacement in 2 days.”
“Prompt, knowledgeable, showed great communication and pricing was reasonable.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight knowledgeable technicians, clear communication, and thorough explanations of work performed
2 cited reviews
“Available when needed, communication great, show up on time.”
“Prompt, knowledgeable, showed great communication and pricing was reasonable.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers specifically note fair and reasonable pricing compared to competitors
2 cited reviews
“Fair pricing and great service, replacement in 2 days.”
“Prompt, knowledgeable, showed great communication and pricing was reasonable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviewers reports no-show on scheduled appointment with no communication, after owner initially forgot customer history
Cited in 1 of the 5 reviews we analyzed.
Red flag
Inconsistent accountability on warranty work: technician sent unauthorized third-party vendor without customer consent, and owner unresponsive to follow-up attempts
Cited in 1 of the 5 reviews we analyzed.
Warranty service on new construction plumbing failed: after multiple attempts to resolve hot water issues under warranty, owner ghosted customer and missed scheduled appointment without notification
Cited in 1 of the 5 reviews we analyzed.
Communication breakdown during complex issue resolution: failed to properly diagnose check valve problem and deflected responsibility to builder instead of investigating
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We had them plumb our new construction home, complete with a 1 yr warranty. We discovered an issue 6months ago where the hot water wasn't consistent in our bath and showers. Paul sent out someone 3 times, each time performing a simple fix and saying "if it's still not working right, just let us know". The 4th time they sent out the vendor who sold the hot water heater, without my knowing; suddenly I got a call from …”
Positive
“I’ve worked with PJs several times over the last couple years and they have been great. They have been available when I needed them and communication has been great. Their technicians show up on time with well equipped trucks and the knowledge needed for the job. I am in a similar trade and in the same area, but I recommend PJs to my customers when I am unable to get there quickly enough and they have come through …”
“Fair pricing and great service. We had a tankless water heater fail and got a replacement in 2 days. Install took half day and they cleaned up well too.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire PJ's Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own PJ's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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