Austin Plumbing, Heating, Air & Electric
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Review portfolio is dominated by solar, electrical panel, and EV charger work—no evidence of routine emergency plumbing repairs (burst pipes, drain clogs) despite directory listing as plumber, upselling concerns
Trust Score: 0/100 · Based on 125 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 125 Reviews Tell Us
Emergency Response
Extremely fast initial response—multiple reviewers highlight immediate contact and quick scheduling even for complex projects
Emergency and same-day calls
What To Watch Out For
Advance arrival notification gaps—one reviewer specifically requests management 'let clients know when contractors are to arrive,' suggesting this is a known issue
1 review mentions membership programs or upselling
Review portfolio is dominated by solar, electrical panel, and EV charger work—no evidence of routine emergency plumbing repairs (burst pipes, drain clogs) despite directory listing as plumber
Upselling concerns
Quality & Professionalism
Consistent communication throughout projects with proactive updates and detailed follow-up (3 of 5 reviews explicitly mention communication quality)
Communication
Consistent communication throughout projects with proactive updates and detailed follow-up (3 of 5 reviews explicitly mention communication quality)
Advance arrival notification gaps—one reviewer specifically requests management 'let clients know when contractors are to arrive,' suggesting this is a known issue
Pricing
Competitive, fair pricing—one reviewer explicitly notes 'this bid was the lowest'
Customer reviews
Reviews from Google, Yelp & more
I have corrosion on my kitchen faucet, and Carson knew exactly what I should buy and how he could install it. He was very knowledgeable, friendly and helpful with the details I needed to know!
Two of the best plumbers I've ever seen descended into a biohazard madhouse, fixed our busted, clogged drain and left heroes. Thank you Issac and Mason for fixing the issue, keeping us updated throughout the process and just all around being cool dudes. Would definitely recommend. Pro Tip to MGMT - Please let clients know when contractors are to arrive.
It was absolutely pleasure to have this company get my Tesla power station installed. Darren have contacted me the minute I sent request via Angi and worked with me on clarifying all the details of my case. This bid was the lowest and they were kind enough to accommodate my dight schedule and came at my last minute request. The installer was very familiar with what he had to do and got the power station wired up and running in about an hour. Great workmenship!!!
I highly recommend Darren and and his team at Integrated Building Systems! We've worked with Darren for the past year on a variety of projects that required some creative problem solving. Darren and his crew removed our solar array in the fall so we could have our roof replaced, and they recently reinstalled. The array had originally been installed by a different company, so Darren was tasked with the challenge of taking apart and putting back together a system that was not of his own design. He was meticulous and so detailed oriented in tackling this project. He took careful measurements and pictures in the fall and arrived this summer with a large packet of images and data, ready to make sure he got the reinstall done just right. Darren also helped us problem solve a solution for getting enough power to our detached garage so that we could install electric vehicle chargers. Given the age of our home and the location of the garage, we had been having difficulty finding a solution for years. Darren was the first electrician we met with who actually seemed energized and excited by the challenge and by our desire to add EV capabilities to our home. His team installed a second electrical panel in the garage, updated all garage wiring, installed new overhead lights, and added two EV chargers. Throughout our time working with IBS, Darren has been a prompt, thorough communicator. He has been honest, fair, personable, and extremely knowledgable in his profession. Each member of his team who worked on our projects was skilled and professional as well. I recommend IBS for any electrical work, but particularly for green power projects, like EV and solar.
Darren and the team at Integrated Building System did an excellent job with my solar installation. One of the first things that impressed me about Darren was how quickly he responded to my initial phone call. He talked me through some options and immediately scheduled a visit to assess my property and make recommendations (this was a welcome change from other solar companies I spoke to). He was always quick to respond to my texts/phone calls and had great communication throughout the entire process. Darren and his crew were very respectful and professional during the installation and worked hard to take care of all my requests and preferences. We now have 16 panels on our garage supplying nearly 100% of our power needs AND and are wired up to charge an electric car in the future. I highly recommend Darren and IBS for solar installation or any electrical work you may need. This was a great experience!
Business details
Service area
Based in Brookfield. Serves 20 nearby cities within 20 miles:
Austin Plumbing, Heating, Air & Electric