Cox Plumbing Co. Inc.
Plumber · Waukesha, WI · Open 24 hours per Google listing
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Our verdict
Owner Jeff responds to midnight emergencies within 30 minutes and handles complex jobs same-day, but he's a one-man operation so availability is tight.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: Called at midnight, arrived by 12:30am; called Wednesday morning for water heater emergency, completed same-day before 3pm.
1 cited review
“He made his recommendation to replace our dated unit.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Master-level workmanship on difficult jobs: 3 of 5 reviewers specifically praise handling of complex problems (70-year-old plumbing, tree root clogs, stubborn clogs) with educational explanations.
1 cited review
“He is a master of his craft and a one man show.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
16-year track record of reliability and fair pricing from long-term customer.
1 cited review
“Reasonable in terms of price and reliable for 16 years.”
Professional demeanor under pressure: Remains pleasant and unannnoyed even when customers feel they're being bothersome.
1 cited review
“He made his recommendation to replace our dated unit.”
Will work holiday weekends: Replaced water heater on Friday of a holiday weekend.
1 cited review
“Reasonable in terms of price and reliable for 16 years.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One-man operation creates scheduling constraints: 3 of 5 reviews mention he is 'very busy' and customers should 'be patient' or 'might need a little patience'.
“He is a master of his craft and a one man show.”
1 more cited review
“Reasonable in terms of price and reliable for 16 years.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Jeff is Wonderful! He helped me with my emergency plumbing snaking need and got it done in a timely manner! Professional and good at what he does! Will definitely use his services again!”
“Our water heater started spraying water out of it on Tuesday evening. I called Jeff Wednesday morning, explained the situation, and he made his recommendation to replace our dated unit. We had a new water heater and hot water before 3pm that day. Jeff was responsive and pleasant to work with. Even when I felt like I was being annoying, he did not seem annoyed. His price was reasonable and he was very clear in his …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 74 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2024.
Should you hire Cox Plumbing Co. Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Cox Plumbing Co. Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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