Cox Plumbing Co. Inc.
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Trust Score: 0/100 · Based on 74 reviews
Our Verdict
#13 of 16 in Waukesha, WI
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
- You can find better-priced options nearby
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 74 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness: Called at midnight, arrived by 12:30am; called Wednesday morning for water heater emergency, completed same-day before 3pm.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
One-man operation creates scheduling constraints: 3 of 5 reviews mention he is 'very busy' and customers should 'be patient' or 'might need a little patience'.
Quality & Professionalism
Professional demeanor under pressure: Remains pleasant and unannnoyed even when customers feel they're being bothersome.
Communication
Exceptional emergency responsiveness: Called at midnight, arrived by 12:30am; called Wednesday morning for water heater emergency, completed same-day before 3pm.
Pricing
16-year track record of reliability and fair pricing from long-term customer.
Customer reviews
Reviews from Google, Yelp & more
Jeff is Wonderful! He helped me with my emergency plumbing snaking need and got it done in a timely manner! Professional and good at what he does! Will definitely use his services again!
Our water heater started spraying water out of it on Tuesday evening. I called Jeff Wednesday morning, explained the situation, and he made his recommendation to replace our dated unit. We had a new water heater and hot water before 3pm that day. Jeff was responsive and pleasant to work with. Even when I felt like I was being annoying, he did not seem annoyed. His price was reasonable and he was very clear in his communication of what to expect. I will absolutely be using him again for all my plumbing needs.
Jeff the owner of Cox Plumbing is amazing at what he does. My Plumbing is 70 years old and outdated and Jeff was very professional helping with removing a very stubborn clog that caused my basement sink to back up with sewage. I have a very happy family who now is able to use the shower and run water as needed thanks to Jeff! Please be patient with him as he is a very busy man and a one man show. HE IS definitely worth the wait! He was very educational on telling me what pipes needed to be replaced along with how he would handle replacing them. He is a master of his craft and I look forward in knowing that he is our neighborhood plumber and Available when needed!
We have used Cox plumbing for 16 years and have found them to be reasonable in terms of price and reliable. I really like how they stand by their work. There are less plumbers now, so Jeff is really busy handling all the service calls he gets. But we really appreciated that he took care of replacing our water heater on Friday of a holiday weekend, which was really kind of him. People can trust the work that he will do for them. Might need a little patience since he is so busy, but that in itself is a good sign. He is busy for a reason.
I called Jeff at midnight, I had a tree root clog in my basement drain. Water was backing up into my basement everytime we used the toilet or sink. I called him at 12 he was here by 1230. He was very friendly, knowledgeable, and very professional. He worked very hard and got the job done fast. Thank you Jeff for your fast response and hard work. We will definitely be using your services again!
Business details
Service area
Based in Waukesha. Serves 20 nearby cities within 20 miles:
Cox Plumbing Co. Inc.