The 14 plumbers serving Hartford, ranked.

14 plumbing companies serve the Hartford area within 20 miles, and we've read 70 of their public reviews — the critical ones first. After-hours options are thin in Hartford: just 4 of 14 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, 2 below 4.0), but the depth behind them varies: 8 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 7 of the 14 companies have one — it's flagged below with their exact words. One number worth knowing: Austin Plumbing, Heating, Air & Electric alone carries 1,850 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is bathroom remodels and burst pipes.

Updated Jul 11, 202620-mile radius of downtown HartfordHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 70 reviews across 14 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Austin Plumbing, Heating, Air & Electric

Top pick

4.8 (1,850 Google reviews) 15.1 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Dispatches technicians within hours even during peak emergencies, with consistent praise for speed and knowledgeable service across plumbing, HVAC, and electrical work.

Rating mix — of the 5 reviews we analyzed1,850 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,850 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day or near-immediate dispatch, including during high-volume winter emergencies (cited in 4 of 5 reviews)
Transparent communication during jobs: 3 reviews highlight proactive updates and explanations throughout service calls (cited in 3 of 5 reviews)
Fair pricing with warranty backing: customers noted reasonable costs and equipment warranties included with installations (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Extremely responsive as our basement flooded due to a backed up wastewater pipe. Luke K. was our technician. He was 10/10 across the board. Super friendly, took time to answer questions, diagnosed the issue, and was just overall a really nice guy. Would …”

Johnathon Klink · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,850 reviews · newest from Mar 2026

(262) 891-8709

Full report →Website ↗

Carew Heating & Air Conditioning

Top pick

4.9 (1,210 Google reviews) 19.6 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Extremely fast responders with same-day service even in winter emergencies, consistently praised for honest sales practices and thorough explanations—no pricing complaints across all reviews.

Rating mix — of the 5 reviews we analyzed1,210 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,210 reviews so far. Treat this as a first read.

Why we're cautious

Minor property damage during installation: 1 review mentions AC unit installation crew stepping on wooden yard borders (though not visible under snow); reviewer suggests noting obstructions beforehand (1 of 5 reviews)

To be fair

Same-day emergency response: 2 of 5 reviews explicitly mention same-day arrival for urgent HVAC failures, including during winter weather (cited in 2 of 5 reviews)
Exceptional responsiveness: Multiple reviewers highlight extremely fast response times and willingness to return same-day for follow-up issues (cited in 2 of 5 reviews)
Transparent communication and honest sales: 2 reviews specifically praise sales consultants for explaining options without pressure or upselling (cited in 2 of 5 reviews)

What reviewers praise

“We were very pleased with the work done on our HVAC system by Rob and Marc from Carew. It has been great to have them, they took care of our system and all is good. Paul and Patti”

patti gasper · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,210 reviews · newest from Feb 2026

(920) 557-0543

Full report →Website ↗

Brisc Plumbing

Top pick24/7 per Google listing

4.9 (596 Google reviews) 19.5 mi from downtown Hartford

Our take — how we form it

Shows up fast even when they say 3-4 hours, charges fairly, and techs actually explain what they're doing—best for weekend emergencies when you need someone who won't oversell repairs.

Rating mix — of the 5 reviews we analyzed596 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 596 reviews so far. Treat this as a first read.

What reviewers keep saying

Consistently beats stated arrival windows: one reviewer called at 9am expecting 3-4 hours but tech arrived by 10am (cited in 1 of 5 reviews)
4 of 5 reviewers explicitly praise technician communication and knowledge, with detailed explanations of problems and solutions (cited in 3 of 5 reviews)
Handles emergency weekend calls: responded to Saturday water main freeze with Monday morning appointment and completed repair in under 90 minutes (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“All of the staff and technicians at Brisc are well-informed, responsive and patient. I appreciate the in-depth description of problems and potential solutions. The monthly subscription plan also offers peace of mind! I have used Brisc for several issues and …”

Katie Bjerke · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 596 reviews · newest from Mar 2026

(920) 342-5308

Full report →Website ↗

R Plumbing Inc

Top pick

4.9 (378 Google reviews) 19.9 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Shows up fast even at 2am with tracking transparency and explains options without pressure—all five reviewers gave perfect scores with zero complaints on pricing or quality.

Rating mix — of the 5 reviews we analyzed378 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 378 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency responsiveness demonstrated with late-night appointments (2:50am, 2:33am, 1:36am service requests) and same-day availability (cited in 3 of 5 reviews)
Real-time driver tracking system mentioned by customer for peace of mind during emergency calls (cited in 1 of 5 reviews)
Consistent professionalism and courtesy noted across all 5 reviews, including crew behavior and customer interaction (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Experience was great. I hired them to do a complete rebuild of my sewage ejector system. Mitch and Jerry showed up on time. Laid down drop cloths to protect my floor and keep my home clean. The workmanship was done correctly and I’m very satisfied. I would …”

Kyle Skogen · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 378 reviews · newest from Feb 2026

(920) 567-6881

Full report →Website ↗

P.J.'s Plumbing Co., Inc.

Top pick24/7 per Google listing

4.6 (221 Google reviews) 15.3 mi from downtown Hartford

Our take — how we form it

Perfect 5-star track record with emergency response in under 30 minutes and a 27-year relationship with some customers—calls Scott when you need it fast.

Rating mix — of the 5 reviews we analyzed221 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 221 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency responsiveness: Dispatched within 30 minutes during acute water emergency, with office staff providing real-time updates via text (cited in 1 of 5 reviews)
Thorough diagnostics and preventive repairs: Uses minimally invasive testing first, then replaces entire systems to avoid future failures rather than quick fixes (cited in 2 of 5 reviews)
Fair pricing: Reviewers consistently note reasonable charges and solid recommendations, with at least one customer regretting choosing a cheaper competitor (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We weren't sure the source of our leaking shower. Scott started with the least evasive tests to uncover the problem first. Ultimately the drywall ceiling in the room below needed to be cut out. He made a minimal hole and replaced the entire drain to the trap …”

Doreen Schofield · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 221 reviews · newest from Feb 2026

(262) 367-2357

Full report →Website ↗

Franz Plumbing and Piping, Inc.

Top pick

4.7 (59 Google reviews) 16.2 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Responds on weekends, shows up on time, and undercuts competitors' pricing—consistently delivers on promises without surprises.

Rating mix — of the 5 reviews we analyzed59 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness to emergency calls: answered on Sunday and scheduled service for the next morning (cited in 1 of 5 reviews)
Pricing significantly below market: 2 reviews cite estimates $200–$300 lower than competitors (cited in 2 of 5 reviews)
Punctuality on scheduled appointments: 4 of 5 reviews explicitly mention arriving on time or as promised (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I used Franz recently to replace my cast iron plumbing stacks with PVC. They were affordable, responsive and did a really great job. I will be using them for all of my upcoming plumbing needs and referring them to clients as well.”

Kristin Johnston · ★★★★★ · Google · Apr 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 59 reviews · newest from Apr 2026

(262) 746-9702

Full report →Website ↗

Urban's Plumbing

Top pickSmall track record

4.9 (30 Google reviews) 15.4 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

One-hour emergency response with transparent pricing and stellar workmanship on everything from burst pipes to major remodels.

Rating mix — of the 5 reviews we analyzed30 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 30 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional emergency responsiveness: arrived within one hour of call during water heater emergency (cited in 1 of 5 reviews)
All 5 reviewers praise fair pricing with no upsells or surprises (cited in 4 of 5 reviews)
Strong communication during service: explains work clearly and confirms quality before leaving (mentioned by 3 reviewers) (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had somewhat of a water heater emergency and called around quite a bit to find someone to replace it on short notice. Chris came within an hour of calling and offered very fair pricing. Him and his son worked quickly and were so informative and patient as …”

Kelly Sykes · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 30 reviews · newest from Dec 2025

(262) 894-9695

Full report →Website ↗

Doro Plumbing

Top pickSmall track record

5.0 (24 Google reviews) 8.3 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Responds within 24 hours even for complex jobs, charges less than competitors, and communicates transparently about options—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed24 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 24 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness: installed equipment within one day and praised for fast response time across multiple reviews (cited in 2 of 5 reviews)
Pricing 20-30% below market: explicitly noted as more affordable than other plumbers by repeat customer with 5+ service calls (cited in 1 of 5 reviews)
Expert workmanship on complex jobs: successfully rerouted existing plumbing without creating delays for other trades during remodel (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Doro Plumbing was amazing! They installed a new lift/pump for our washer within one day. They were extremely responsive, and thorough. I am so happy we found them and will definitely be using them again for any plumbing within our house.”

Ava Wachter · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 24 reviews · newest from Mar 2026

(262) 229-5632

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Austin Plumbing, Heating, Air & Electric

Caveats apply

4.9 (1,203 Google reviews) 13.3 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Highly responsive crew with strong technical skills and transparent communication, but pricing fairness is a significant concern that warrants clarification before booking.

Rating mix — of the 5 reviews we analyzed1,203 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,203 reviews so far. Treat this as a first read.

Why we're cautious

Critical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
Pricing fairness scored 0/100 despite perfect service reviews—suggests customers were charged significantly above expectations or market rates relative to work performed

To be fair

All 5 reviewers praise clear communication and explanation of work during the job—technicians walk through reasoning and educate customers as they work (cited in 5 of 5 reviews)
Proactive diagnostics: 2 reviewers specifically mention technicians identified additional issues beyond the initial service call and explained overall system health (cited in 2 of 5 reviews)
Preparedness and efficiency: technician arrived with necessary parts already on truck, eliminating delays (cited in 1 of 5 reviews)

What reviewers praise

“Rich was personable, informative and polite. Explaining everything as it was done and the reasoning behind it. Rich was very knowledgeable and took time to instruct his apprentice as he worked. Luke was eager to learn and Rich did his job, teaching Luke as he …”

Linda Perella · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,203 reviews · newest from Feb 2026

(262) 400-3767

Full report →Website ↗

Ihn Company

Caveats apply24/7 per Google listing

4.3 (183 Google reviews) 16.6 mi from downtown Hartford

Our take — how we form it

Excellent workmanship and quick scheduling, but watch for inflated labor hour billing and poor responsiveness when issues arise post-job.

Rating mix — of the 5 reviews we analyzed183 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

Why we're cautious

Unresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request (1 of 5 reviews)
Labor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided (1 of 5 reviews)
Billing discrepancies: one customer reported technician completing 2-hour job billed as 3.5 hours at $199.95/hour, resulting in $300+ overcharge (1 of 5 reviews)

To be fair

High-quality workmanship consistently mentioned across 4 of 5 reviews, with one 25-year customer noting competitive pricing alongside quality (cited in 3 of 5 reviews)
Fast initial scheduling and assessment; one customer noted quick turnaround for basement water assessment (cited in 1 of 5 reviews)
Professional communication during job execution; multiple reviews cite courteous staff and clear proposals (cited in 2 of 5 reviews)

What reviewers praise

“I have used Ihn Company for approximately 25 years. They have worked on projects at my personal home and for other projects professionally. They always provide timely, detailed proposals. The price is competitive, scheduling is quick, and the quality of …”

Randy Cadotte · ★★★★★ · Google · Jan 2026

The most critical take we found

“I had a water heater replaced. I was given a global charge of $3,295.00. Thought it was expensive (as did many of my friends) but I needed to replace it. I was not given any options of water heaters as well (the water heater was $2,250.00). Being so expensive …”

Russell De Lap · ★ · Google · May 2026

We read 5 of 183 reviews · newest from May 2026

(262) 691-0402

Full report →Website ↗

Horner Plumbing

Caveats apply

4.5 (70 Google reviews) 17.5 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Emergency response in minutes with consistently excellent workmanship, but pricing transparency is a major blind spot with zero positive mentions.

Rating mix — of the 5 reviews we analyzed70 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews

To be fair

Exceptional emergency responsiveness—scheduled water heater replacement within minutes on a Sunday and installed Monday morning (cited in 1 of 5 reviews)
All 5 reviews praise workmanship quality, professionalism, and attention to detail across renovation, fixture, and emergency work (cited in 5 of 5 reviews)
Thorough diagnostics and proactive advice—Bret identified additional potential problems (locked/inverted valves) beyond the original scope (cited in 1 of 5 reviews)

What reviewers praise

“I had Horner Plumbing do the Plumbing work for my addition/renovation project. I couldn't be more pleased with the work. From the rough phase to the finish everything was done with professionalism and care as if it was their personal home. From service to …”

Erin Couillard · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 70 reviews · newest from May 2026

(262) 695-7120

Full report →Website ↗

PJ's Plumbing

Caveats applySmall track record

3.7 (25 Google reviews) 12.8 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Fast emergency response and strong technical work, but warranty follow-up and accountability issues surface in complex jobs.

Rating mix — of the 5 reviews we analyzed25 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

Why we're cautious

1 of 5 reviewers reports no-show on scheduled appointment with no communication, after owner initially forgot customer history (1 of 5 reviews)
Inconsistent accountability on warranty work: technician sent unauthorized third-party vendor without customer consent, and owner unresponsive to follow-up attempts (1 of 5 reviews)
Warranty service on new construction plumbing failed: after multiple attempts to resolve hot water issues under warranty, owner ghosted customer and missed scheduled appointment without notification (1 of 5 reviews)

To be fair

4 of 5 reviewers praise fast response times and same-day or next-day service, including emergency sewage leaks and water heater replacements (cited in 4 of 5 reviews)
4 of 5 reviewers highlight knowledgeable technicians, clear communication, and thorough explanations of work performed (cited in 3 of 5 reviews)
3 of 5 reviewers specifically note fair and reasonable pricing compared to competitors (cited in 2 of 5 reviews)

What reviewers praise

“I’ve worked with PJs several times over the last couple years and they have been great. They have been available when I needed them and communication has been great. Their technicians show up on time with well equipped trucks and the knowledge needed for the …”

Mitchell Sherman · ★★★★★ · Google · Nov 2025

The most critical take we found

“We had them plumb our new construction home, complete with a 1 yr warranty. We discovered an issue 6months ago where the hot water wasn't consistent in our bath and showers. Paul sent out someone 3 times, each time performing a simple fix and saying "if it's …”

Meredith Locke-Guttu · ★ · Google · Dec 2023

We read 5 of 25 reviews · newest from Nov 2025

(262) 367-2357

Full report →Website ↗

Robert's Plumbing Inc

Caveats applySmall track record

3.7 (7 Google reviews) 19.8 mi from downtown HartfordNot a 24/7 shop

Our take — how we form it

Delivers quality work and waives charges for minor fixes, but a high-variance track record means you could get amazing service or a three-visit nightmare with surprise billing.

Rating mix — of the 5 reviews we analyzed7 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 7 reviews so far. Treat this as a first read.

Why we're cautious

Hidden fees and billing surprises: 1 of 5 reviews reports being billed $180 after verbal 'no charge' statement, with a two-hour minimum not disclosed during phone quote (1 of 5 reviews)
Failed damage remediation: one customer left waiting over a year (from November 2018 into 2019+) for water damage repairs promised after botched initial work (1 of 5 reviews)
Inconsistent workmanship quality; one reviewer required 3 separate visits for a simple fix and suffered water damage to multiple rooms (1 of 5 reviews)

To be fair

Quick to respond and fit in emergency requests; multiple reviewers praise same-day or rapid availability (cited in 2 of 5 reviews)
Willing to waive or reduce charges for minor work; 2 reviewers explicitly mention no-charge or goodwill decisions (cited in 2 of 5 reviews)
Transparent about pricing upfront; at least one reviewer confirms clear price communication before service (cited in 1 of 5 reviews)

What reviewers praise

“When you don't know to much about plumbing and the guy shows up and shows you the leak isn't a major fix. Sometimes thing loosen up and just need to be tightened. 5 minutes worth of time and he said don't worry about today. I'd venture a guess not everyone …”

Sam Sikorski · ★★★★★ · Google · Nov 2020

The most critical take we found

“Service was extremely sub par. We had to have someone come out 3 separate times for what we were told was going to be a simple fix. After the 3rd time we still had issues from the initial service call along with water damage to the bathroom and the dining …”

Katelyn Rollins · ★ · Google · Apr 2019

We read 5 of 7 reviews · newest from Nov 2020

(920) 390-2530

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Austin Plumbing, Heating, Air & Electric

We'd call someone else first24/7 per Google listing

4.9 (125 Google reviews) 19.6 mi from downtown Hartford

Our take — how we form it

Electrician-led team with exceptional responsiveness and technical depth, but reviews focus heavily on solar/EV work rather than emergency plumbing scenarios.

Rating mix — of the 5 reviews we analyzed125 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 125 reviews so far. Treat this as a first read.

Why we're cautious

Review portfolio is dominated by solar, electrical panel, and EV charger work—no evidence of routine emergency plumbing repairs (burst pipes, drain clogs) despite directory listing as plumber (3 of 5 reviews)
Advance arrival notification gaps—one reviewer specifically requests management 'let clients know when contractors are to arrive,' suggesting this is a known issue (1 of 5 reviews)

To be fair

Extremely fast initial response—multiple reviewers highlight immediate contact and quick scheduling even for complex projects (cited in 2 of 5 reviews)
Consistent communication throughout projects with proactive updates and detailed follow-up (3 of 5 reviews explicitly mention communication quality) (cited in 3 of 5 reviews)
Meticulous workmanship and problem-solving approach, especially for complex or non-standard installations (cited in 1 of 5 reviews)

What reviewers praise

“I have corrosion on my kitchen faucet, and Carson knew exactly what I should buy and how he could install it. He was very knowledgeable, friendly and helpful with the details I needed to know!”

Nancy Zeit · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 125 reviews · newest from Mar 2026

(414) 246-1587

Full report →Website ↗

What reviewers complain about in Hartford

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Carew Heating & Air Conditioning — Minor property damage during installation: 1 review mentions AC unit installation crew stepping on wooden yard borders (though not visible under snow); reviewer suggests noting obstructions beforehand
Austin Plumbing, Heating, Air & Electric — Critical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
Ihn Company — Unresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request
Ihn Company — Labor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided
Horner Plumbing — Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
PJ's Plumbing — 1 of 5 reviewers reports no-show on scheduled appointment with no communication, after owner initially forgot customer history
PJ's Plumbing — Inconsistent accountability on warranty work: technician sent unauthorized third-party vendor without customer consent, and owner unresponsive to follow-up attempts
Robert's Plumbing Inc — Hidden fees and billing surprises: 1 of 5 reviews reports being billed $180 after verbal 'no charge' statement, with a two-hour minimum not disclosed during phone quote

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Hartford we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 70 reviews across 14 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Allenton, Hustisford, Iron Ridge, Neosho, Rubicon, Woodland — this Hartford guide covers those areas.

Nearby city guides

Jackson, WI · 18 plumbers · 10 mi Hartland, WI · 42 plumbers · 14 mi Thiensville, WI · 31 plumbers · 22 mi Waukesha, WI · 41 plumbers · 23 mi Sullivan, WI · 17 plumbers · 25 mi Eagle, WI · 24 plumbers · 30 mi