FastPlumber near me

The 15 plumbers serving Jackson, ranked.

For the 18 plumbers working within 20 miles of Jackson, we read 90 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 7 of the 18 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 11 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 8 of the 18 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — PJ's Plumbing — sits below 4.0 (3.7). Across the reviews we analyzed, the work named most often is bathroom remodels and burst pipes.

Updated Jul 11, 202620-mile radius of downtown JacksonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.8 (1,850 Google reviews) 18.4 mi from downtown JacksonNot a 24/7 shop

Dispatches technicians within hours even during peak emergencies, with consistent praise for speed and knowledgeable service across plumbing, HVAC, and electrical work.

Rating mix — of the 5 reviews we analyzed1,850 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,850 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day or near-immediate dispatch, including during high-volume winter emergencies (cited in 4 of 5 reviews)
  • Transparent communication during jobs: 3 reviews highlight proactive updates and explanations throughout service calls (cited in 3 of 5 reviews)
  • Fair pricing with warranty backing: customers noted reasonable costs and equipment warranties included with installations (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Extremely responsive as our basement flooded due to a backed up wastewater pipe. Luke K. was our technician. He was 10/10 across the board. Super friendly, took time to answer questions, diagnosed the issue, and was just overall a really nice guy. Would …
Johnathon Klink · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,850 reviews · newest from Mar 2026

2

Quality Heating, Cooling, Plumbing & Electric

Top pick24/7 per Google listing
4.9 (1,296 Google reviews) 17.6 mi from downtown Jackson

Arrives fast even during emergencies and explains work clearly, but nickel-and-dimes on small service add-ons that competitors used to include.

Rating mix — of the 5 reviews we analyzed1,296 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 1,296 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 4 of 5 reviewers praise prompt arrival and punctuality, including emergency response during extreme weather (cited in 4 of 5 reviews)
  • All 5 reviewers highlight clear communication and knowledgeable technicians who explain repairs without pressure (cited in 5 of 5 reviews)
  • Handles emergency calls during extreme cold snaps with fast, thorough service (cited in 1 of 5 reviews)

What reviewers complain about

  • Charges separately for routine filter replacements ($200+ service calls) that were previously included as part of service at lower cost (1 of 5 reviews)
What reviewers praise
We hired Quality to perform some miscellaneous electrical upgrades at our home. The technician arrived promptly at the scheduled time and was personable and professional. The service and communication were excellent. We would not hesitate to work with them …
Steve J · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,296 reviews · newest from Mar 2026

3

Mr. Rooter Plumbing of Southeast WI

Top pick24/7 per Google listing
4.6 (660 Google reviews) 17.6 mi from downtown Jackson

Fast emergency response (45 min) with strong technical diagnostics, but recent ownership change has driven prices up without clear customer communication.

Rating mix — of the 5 reviews we analyzed660 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 660 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergency calls: one reviewer received service within 45 minutes of calling, with proactive communication via automated updates and follow-up calls from actual staff. (cited in 1 of 5 reviews)
  • Thorough workmanship and diagnostic skill: 3 of 5 reviews highlight technicians going beyond initial expectations—one tech ran camera checks multiple times until sewer was completely clear, another diagnosed an issue a previous plumber missed. (cited in 2 of 5 reviews)
  • Clear communication during service: 3 reviewers specifically praised detailed explanations of work and transparent pricing with no hidden fees. (cited in 3 of 5 reviews)

What reviewers complain about

  • Pricing transparency issue post-acquisition: long-term customer (25 years) reports recent ownership change 'significantly affected prices' and notes company should proactively alert customers to new pricing instead of assuming they know. (1 of 5 reviews)
What reviewers praise
Been using Mr Rooter for 25 years, always really pleased and satisfied. Didn't realize they had recently changed hands and this has significantly affected prices. The only thing they need to do is alert customers to the likely cost now, instead of assuming …
Pippin Michelli · ★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 660 reviews · newest from Mar 2026

4

P.J.'s Plumbing Co., Inc.

Top pick24/7 per Google listing
4.6 (221 Google reviews) 13.4 mi from downtown Jackson

Perfect 5-star track record with emergency response in under 30 minutes and a 27-year relationship with some customers—calls Scott when you need it fast.

Rating mix — of the 5 reviews we analyzed221 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 221 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: Dispatched within 30 minutes during acute water emergency, with office staff providing real-time updates via text (cited in 1 of 5 reviews)
  • Thorough diagnostics and preventive repairs: Uses minimally invasive testing first, then replaces entire systems to avoid future failures rather than quick fixes (cited in 2 of 5 reviews)
  • Fair pricing: Reviewers consistently note reasonable charges and solid recommendations, with at least one customer regretting choosing a cheaper competitor (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We weren't sure the source of our leaking shower. Scott started with the least evasive tests to uncover the problem first. Ultimately the drywall ceiling in the room below needed to be cut out. He made a minimal hole and replaced the entire drain to the trap …
Doreen Schofield · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 221 reviews · newest from Feb 2026

4.3 (122 Google reviews) 18.8 mi from downtown JacksonNot a 24/7 shop

Dispatches same-day for emergencies including nights/weekends, charges fairly, and actually saves customers money through honest diagnostics rather than unnecessary replacements.

Rating mix — of the 5 reviews we analyzed122 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 122 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 3 of 5 reviewers explicitly mention same-day or immediate emergency response, including a critical Saturday sewer backup that made the home unlivable (cited in 3 of 5 reviews)
  • Multiple reviewers report being charged fairly or less than expected; one customer's final price was lower than the original estimate (cited in 2 of 5 reviews)
  • Owners/technicians (Dylan, Roderick, Brian, Brett) demonstrate expertise and willingness to recommend cost-saving alternatives (flushing vs. replacement) rather than upselling (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Had S&K over for a clogged shower drain trap. It was rusted shut so Dylan replaced it and all is well. Decided to have him replace the float assembly on a toilet also. All fine now and no mess left behind. Very satisfied
Bob Ford · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 122 reviews · newest from Mar 2026

4.8 (114 Google reviews) 15.4 mi from downtown Jackson

Mariell's crew responds same-night to emergencies and handles complex jobs (gas lines, flood damage, burst pipes) without upselling—all 5 reviews are 5-star with zero complaints.

Rating mix — of the 5 reviews we analyzed114 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 114 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-night or next-day emergency response: 2 of 5 reviewers explicitly mention arriving the same night or next day during urgent situations (New Year's Eve pipe burst, flood damage) (cited in 2 of 5 reviews)
  • Reasonable pricing for emergency work: 4 of 5 reviews mention affordability or reasonable estimates without complaints about overcharging (cited in 4 of 5 reviews)
  • Repeat emergency caller confidence: One reviewer has called Mariell 'several emergencies' and remains satisfied, suggesting reliability under pressure (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
MGA was a lifesaver! A pipe broke near my washer on New Year’s Eve which created a plumbing emergency for our family. MGA came out later that same night to stop the water from leaking by capping the pipe and put me on the schedule for New Years Day to finish …
Greg Coleman · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 114 reviews · newest from Jan 2026

4.7 (59 Google reviews) 17.6 mi from downtown JacksonNot a 24/7 shop

Responds on weekends, shows up on time, and undercuts competitors' pricing—consistently delivers on promises without surprises.

Rating mix — of the 5 reviews we analyzed59 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergency calls: answered on Sunday and scheduled service for the next morning (cited in 1 of 5 reviews)
  • Pricing significantly below market: 2 reviews cite estimates $200–$300 lower than competitors (cited in 2 of 5 reviews)
  • Punctuality on scheduled appointments: 4 of 5 reviews explicitly mention arriving on time or as promised (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I used Franz recently to replace my cast iron plumbing stacks with PVC. They were affordable, responsive and did a really great job. I will be using them for all of my upcoming plumbing needs and referring them to clients as well.
Kristin Johnston · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 59 reviews · newest from Apr 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4.9 (1,203 Google reviews) 8.4 mi from downtown JacksonNot a 24/7 shop

Highly responsive crew with strong technical skills and transparent communication, but pricing fairness is a significant concern that warrants clarification before booking.

Rating mix — of the 5 reviews we analyzed1,203 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,203 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
  • Pricing fairness scored 0/100 despite perfect service reviews—suggests customers were charged significantly above expectations or market rates relative to work performed

To be fair

  • All 5 reviewers praise clear communication and explanation of work during the job—technicians walk through reasoning and educate customers as they work (cited in 5 of 5 reviews)
  • Proactive diagnostics: 2 reviewers specifically mention technicians identified additional issues beyond the initial service call and explained overall system health (cited in 2 of 5 reviews)
  • Preparedness and efficiency: technician arrived with necessary parts already on truck, eliminating delays (cited in 1 of 5 reviews)
What reviewers praise
Rich was personable, informative and polite. Explaining everything as it was done and the reasoning behind it. Rich was very knowledgeable and took time to instruct his apprentice as he worked. Luke was eager to learn and Rich did his job, teaching Luke as he …
Linda Perella · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,203 reviews · newest from Feb 2026

9

Ihn Company

Caveats apply24/7 per Google listing
4.3 (183 Google reviews) 16.8 mi from downtown Jackson

Excellent workmanship and quick scheduling, but watch for inflated labor hour billing and poor responsiveness when issues arise post-job.

Rating mix — of the 5 reviews we analyzed183 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request (1 of 5 reviews)
  • Labor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided (1 of 5 reviews)
  • Billing discrepancies: one customer reported technician completing 2-hour job billed as 3.5 hours at $199.95/hour, resulting in $300+ overcharge (1 of 5 reviews)

To be fair

  • High-quality workmanship consistently mentioned across 4 of 5 reviews, with one 25-year customer noting competitive pricing alongside quality (cited in 3 of 5 reviews)
  • Fast initial scheduling and assessment; one customer noted quick turnaround for basement water assessment (cited in 1 of 5 reviews)
  • Professional communication during job execution; multiple reviews cite courteous staff and clear proposals (cited in 2 of 5 reviews)
What reviewers praise
I have used Ihn Company for approximately 25 years. They have worked on projects at my personal home and for other projects professionally. They always provide timely, detailed proposals. The price is competitive, scheduling is quick, and the quality of …
Randy Cadotte · ★★★★★ · Google · Jan 2026
The most critical take we found
I had a water heater replaced. I was given a global charge of $3,295.00. Thought it was expensive (as did many of my friends) but I needed to replace it. I was not given any options of water heaters as well (the water heater was $2,250.00). Being so expensive …
Russell De Lap · · Google · May 2026

We read 5 of 183 reviews · newest from May 2026

10

Horner Plumbing

Caveats apply
4.5 (70 Google reviews) 17.4 mi from downtown JacksonNot a 24/7 shop

Emergency response in minutes with consistently excellent workmanship, but pricing transparency is a major blind spot with zero positive mentions.

Rating mix — of the 5 reviews we analyzed70 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews

To be fair

  • Exceptional emergency responsiveness—scheduled water heater replacement within minutes on a Sunday and installed Monday morning (cited in 1 of 5 reviews)
  • All 5 reviews praise workmanship quality, professionalism, and attention to detail across renovation, fixture, and emergency work (cited in 5 of 5 reviews)
  • Thorough diagnostics and proactive advice—Bret identified additional potential problems (locked/inverted valves) beyond the original scope (cited in 1 of 5 reviews)
What reviewers praise
I had Horner Plumbing do the Plumbing work for my addition/renovation project. I couldn't be more pleased with the work. From the rough phase to the finish everything was done with professionalism and care as if it was their personal home. From service to …
Erin Couillard · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 70 reviews · newest from May 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Sewer Ninjas

We'd call someone else first
4.9 (353 Google reviews) 17.5 mi from downtown JacksonNot a 24/7 shop

Specializes in trenchless sewer repair with exceptional team communication—all 5 reviews are 5-star with zero complaints on pricing, speed, or workmanship.

Rating mix — of the 5 reviews we analyzed353 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 353 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise transparent communication and clear explanations throughout the job (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight fast job completion—work finished in 1-2 days with minimal disruption (cited in 4 of 5 reviews)
  • Pricing consistently described as competitive or better than alternatives (relining positioned as cheaper than excavation/replacement) (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We called Sewer Ninja‘s to schedule an inspection. JP showed up with a camera on the initial show up and gave our sewer line an inspection and we had found out that we had a couple of cracks in the pipe and some pretty rough cast-iron. Which was giving us a …
Mark Zeman · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 353 reviews · newest from May 2026

12
4.6 (188 Google reviews) 19.9 mi from downtown JacksonNot a 24/7 shop

Exceptional bathroom remodeling specialist with perfect 5/5 ratings across all reviews, but primarily handles large remodel projects rather than emergency plumbing calls.

Rating mix — of the 5 reviews we analyzed188 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise exceptional communication and weekly scheduling updates (cited in 4 of 5 reviews)
  • Fair pricing: one reviewer with $1,300 in multiple repairs was pleasantly surprised the cost was lower than expected (cited in 1 of 5 reviews)
  • Highly organized project management with efficient scheduling and zero delays reported across remodels (cited in 3 of 5 reviews)

What reviewers complain about

  • One reviewer noted a significant delay between signing the initial contract and actual work starting ('took a while to get the actual work started') (1 of 5 reviews)
What reviewers praise
We had two tub drains changed, a leak found and repaired, and a toilet chain repaired all for around $1300 together. I was expecting a much higher price! Dennis did a great job with some of these repairs being not as straightforward as usual. We’ll absolutely …
Danielle Jones · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 188 reviews · newest from Jun 2026

13

Austin Plumbing, Heating, Air & Electric

We'd call someone else first24/7 per Google listing
4.9 (125 Google reviews) 13.1 mi from downtown Jackson

Electrician-led team with exceptional responsiveness and technical depth, but reviews focus heavily on solar/EV work rather than emergency plumbing scenarios.

Rating mix — of the 5 reviews we analyzed125 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 125 reviews so far. Treat this as a first read.

Why we're cautious

  • Review portfolio is dominated by solar, electrical panel, and EV charger work—no evidence of routine emergency plumbing repairs (burst pipes, drain clogs) despite directory listing as plumber (3 of 5 reviews)
  • Advance arrival notification gaps—one reviewer specifically requests management 'let clients know when contractors are to arrive,' suggesting this is a known issue (1 of 5 reviews)

To be fair

  • Extremely fast initial response—multiple reviewers highlight immediate contact and quick scheduling even for complex projects (cited in 2 of 5 reviews)
  • Consistent communication throughout projects with proactive updates and detailed follow-up (3 of 5 reviews explicitly mention communication quality) (cited in 3 of 5 reviews)
  • Meticulous workmanship and problem-solving approach, especially for complex or non-standard installations (cited in 1 of 5 reviews)
What reviewers praise
I have corrosion on my kitchen faucet, and Carson knew exactly what I should buy and how he could install it. He was very knowledgeable, friendly and helpful with the details I needed to know!
Nancy Zeit · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 125 reviews · newest from Mar 2026

14

Wm. A. Zachow & Sons, Inc.

We'd call someone else first
4.9 (63 Google reviews) 16.9 mi from downtown JacksonNot a 24/7 shop

Family-owned Milwaukee plumber with exceptional emergency response and problem-solving skills—they'll show up when others give up, and won't charge you a premium for it.

Rating mix — of the 5 reviews we analyzed63 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 63 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: Multiple reviewers highlight fast after-hours service and willingness to respond to intermittent issues, including one office customer where Zachow uniquely offered callback service when competitors refused the job entirely (cited in 2 of 5 reviews)
  • Fair pricing: 2 of 5 reviewers explicitly mention reasonable or fair pricing compared to competitors, with one noting 'very fairly priced' after years of service (cited in 2 of 5 reviews)
  • Diagnostic expertise: One reviewer reports Zachow solved a chronic plumbing issue that multiple 'top tier' Milwaukee competitors couldn't diagnose or refused to tackle (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Amazing plumber! We had a plumbing issue at our office for years. I called several “top tier” plumbing companies in Milwaukee and Brookfield. Not one of them could figure out the issue. But worse than that, they gave up, shrugged their shoulder sand said I’d …
Heather Harris · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 63 reviews · newest from Jun 2026

15

Z Plumberz of Greater Milwaukee

We'd call someone else first24/7 per Google listingSmall track record
5.0 (39 Google reviews) 16.6 mi from downtown Jackson

Shows up on time, explains everything clearly, and won't upsell you—exactly what you need at 2am when your pipes burst.

Rating mix — of the 5 reviews we analyzed39 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 39 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently arrives within promised time windows; 2 of 5 reviewers specifically praised punctuality and professionalism on arrival (cited in 2 of 5 reviews)
  • Clear, jargon-free communication; 3 of 5 reviewers highlighted detailed explanations and patience in answering questions (cited in 3 of 5 reviews)
  • Trustworthy pricing and honest diagnostics; 2 of 5 reviewers explicitly noted fairness on pricing and resistance to unnecessary upsells (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a great experience with Z PLUMBERZ of Greater Milwaukee. They arrived at my home in Shorewood within the exact time frame they promised and were professional from the moment they arrived. My water heater was not working correctly, and they quickly …
Jeremiah Goldberg · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 39 reviews · newest from Jun 2026

Also serving Jackson — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Urban's Plumbing 4.9 (30 Google reviews) · Waukesha · 12.6 mi Call
PJ's Plumbing 3.7 (25 Google reviews) · Pewaukee · 15.8 mi Call
Doro Plumbing 5.0 (24 Google reviews) · Pewaukee · 15.3 mi Call

What reviewers complain about in Jackson

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Austin Plumbing, Heating, Air & ElectricCritical disconnect: zero negative feedback on service quality across 5 reviews, yet pricing_fairness dimension scored 0/100—indicates possible billing disputes, surprise charges, or quote-to-invoice gaps not captured in these testimonials
  • Ihn CompanyUnresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request
  • Ihn CompanyLabor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided
  • Horner PlumbingPricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
  • Austin Plumbing, Heating, Air & ElectricReview portfolio is dominated by solar, electrical panel, and EV charger work—no evidence of routine emergency plumbing repairs (burst pipes, drain clogs) despite directory listing as plumber
  • Quality Heating, Cooling, Plumbing & ElectricCharges separately for routine filter replacements ($200+ service calls) that were previously included as part of service at lower cost
  • Mr. Rooter Plumbing of Southeast WIPricing transparency issue post-acquisition: long-term customer (25 years) reports recent ownership change 'significantly affected prices' and notes company should proactively alert customers to new pricing instead of assuming they know.
  • Austin Plumbing, Heating, Air & ElectricPricing fairness scored 0/100 despite perfect service reviews—suggests customers were charged significantly above expectations or market rates relative to work performed

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Jackson we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Newburg, Saukville, Slinger, West Bend — this Jackson guide covers those areas.

Nearby city guides