Horner Plumbing
Plumber · Pewaukee, WI
Our verdict
Emergency response in minutes with consistently excellent workmanship, but pricing transparency is a major blind spot with zero positive mentions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—scheduled water heater replacement within minutes on a Sunday and installed Monday morning
1 cited review
“Within minutes Erin promptly scheduled a replacement unit for Monday”
All 5 reviews praise workmanship quality, professionalism, and attention to detail across renovation, fixture, and emergency work
3 cited reviews
“From rough phase to finish done with professionalism and care”
“Bret clearly explained what needed to be done and walked us through everything”
“Within minutes Erin promptly scheduled a replacement unit for Monday”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough diagnostics and proactive advice—Bret identified additional potential problems (locked/inverted valves) beyond the original scope
1 cited review
“Bret clearly explained what needed to be done and walked us through everything”
Office staff (Erin) praised for scheduling efficiency and communication during emergencies
2 cited reviews
“Bret clearly explained what needed to be done and walked us through everything”
“Within minutes Erin promptly scheduled a replacement unit for Monday”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had Horner Plumbing do the Plumbing work for my addition/renovation project. I couldn't be more pleased with the work. From the rough phase to the finish everything was done with professionalism and care as if it was their personal home. From service to renovation to new home to commercial I have no doubt that they will exceed your expectations like they did mine!”
“Very positive experience! Wall hung toilet in a residential bathroom Not the normal toilet Horner sent out an experienced Plumber who was very knowledgeable with the wall hung toilet I will definitely call them again and refer them to my friends and family Thank you so so much!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Horner Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Horner Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Horner Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Waukesha · Hartland · Thiensville · Jackson