FastPlumber near me

The 15 plumbers serving Sullivan, ranked.

17 plumbing companies serve the Sullivan area within 20 miles, and we've read 85 of their public reviews — the critical ones first. After-hours options are thin in Sullivan: just 3 of 17 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.7, 3 below 4.0), but the depth behind them varies: 8 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 17 companies have one — it's flagged below with their exact words. One number worth knowing: Austin Plumbing, Heating, Air & Electric alone carries 1,850 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and bathroom remodels.

Updated Jul 11, 202620-mile radius of downtown SullivanHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.8 (1,850 Google reviews) 14.4 mi from downtown SullivanNot a 24/7 shop

Dispatches technicians within hours even during peak emergencies, with consistent praise for speed and knowledgeable service across plumbing, HVAC, and electrical work.

Rating mix — of the 5 reviews we analyzed1,850 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,850 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day or near-immediate dispatch, including during high-volume winter emergencies (cited in 4 of 5 reviews)
  • Transparent communication during jobs: 3 reviews highlight proactive updates and explanations throughout service calls (cited in 3 of 5 reviews)
  • Fair pricing with warranty backing: customers noted reasonable costs and equipment warranties included with installations (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Extremely responsive as our basement flooded due to a backed up wastewater pipe. Luke K. was our technician. He was 10/10 across the board. Super friendly, took time to answer questions, diagnosed the issue, and was just overall a really nice guy. Would …
Johnathon Klink · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,850 reviews · newest from Mar 2026

4.9 (1,210 Google reviews) 14.1 mi from downtown SullivanNot a 24/7 shop

Extremely fast responders with same-day service even in winter emergencies, consistently praised for honest sales practices and thorough explanations—no pricing complaints across all reviews.

Rating mix — of the 5 reviews we analyzed1,210 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,210 reviews so far. Treat this as a first read.

Why we're cautious

  • Minor property damage during installation: 1 review mentions AC unit installation crew stepping on wooden yard borders (though not visible under snow); reviewer suggests noting obstructions beforehand (1 of 5 reviews)

To be fair

  • Same-day emergency response: 2 of 5 reviews explicitly mention same-day arrival for urgent HVAC failures, including during winter weather (cited in 2 of 5 reviews)
  • Exceptional responsiveness: Multiple reviewers highlight extremely fast response times and willingness to return same-day for follow-up issues (cited in 2 of 5 reviews)
  • Transparent communication and honest sales: 2 reviews specifically praise sales consultants for explaining options without pressure or upselling (cited in 2 of 5 reviews)
What reviewers praise
We were very pleased with the work done on our HVAC system by Rob and Marc from Carew. It has been great to have them, they took care of our system and all is good. Paul and Patti
patti gasper · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,210 reviews · newest from Feb 2026

3

Brisc Plumbing

Top pick24/7 per Google listing
4.9 (596 Google reviews) 14.9 mi from downtown Sullivan

Shows up fast even when they say 3-4 hours, charges fairly, and techs actually explain what they're doing—best for weekend emergencies when you need someone who won't oversell repairs.

Rating mix — of the 5 reviews we analyzed596 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 596 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently beats stated arrival windows: one reviewer called at 9am expecting 3-4 hours but tech arrived by 10am (cited in 1 of 5 reviews)
  • 4 of 5 reviewers explicitly praise technician communication and knowledge, with detailed explanations of problems and solutions (cited in 3 of 5 reviews)
  • Handles emergency weekend calls: responded to Saturday water main freeze with Monday morning appointment and completed repair in under 90 minutes (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
All of the staff and technicians at Brisc are well-informed, responsive and patient. I appreciate the in-depth description of problems and potential solutions. The monthly subscription plan also offers peace of mind! I have used Brisc for several issues and …
Katie Bjerke · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 596 reviews · newest from Mar 2026

4.9 (378 Google reviews) 14.1 mi from downtown SullivanNot a 24/7 shop

Shows up fast even at 2am with tracking transparency and explains options without pressure—all five reviewers gave perfect scores with zero complaints on pricing or quality.

Rating mix — of the 5 reviews we analyzed378 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 378 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness demonstrated with late-night appointments (2:50am, 2:33am, 1:36am service requests) and same-day availability (cited in 3 of 5 reviews)
  • Real-time driver tracking system mentioned by customer for peace of mind during emergency calls (cited in 1 of 5 reviews)
  • Consistent professionalism and courtesy noted across all 5 reviews, including crew behavior and customer interaction (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Experience was great. I hired them to do a complete rebuild of my sewage ejector system. Mitch and Jerry showed up on time. Laid down drop cloths to protect my floor and keep my home clean. The workmanship was done correctly and I’m very satisfied. I would …
Kyle Skogen · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 378 reviews · newest from Feb 2026

4.9 (239 Google reviews) 12.5 mi from downtown SullivanNot a 24/7 shop

Consistently quick, professional, and fairly priced across 20+ years of repeat business—this is the plumber customers call back.

Rating mix — of the 5 reviews we analyzed239 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 239 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise fair pricing and reasonable rates, with multiple mentions of value for service delivered (cited in 3 of 5 reviews)
  • Fast response emphasized across reviews; 'quick,' 'on time,' and 'came out quickly' mentioned by 3 reviewers (cited in 3 of 5 reviews)
  • Strong workmanship quality demonstrated through complex projects: kitchen remodels, well pump replacements, and specialized installations like automatic waterers (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We use Erspammer for all of our plumbing needs. Last service was a mixing valve in the bathroom. We've also had them for a clog near laundry room that needed to be snaked out and they replaced kitchen faucet at another location. They always provide great …
Cheryl Umland · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 239 reviews · newest from May 2026

4.9 (143 Google reviews) 13.4 mi from downtown SullivanNot a 24/7 shop

Dave responds within hours to emergencies and accommodates schedule changes with genuine flexibility, even rearranging appointments when customers face health crises.

Rating mix — of the 5 reviews we analyzed143 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 143 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies: 2 of 5 reviewers specifically highlight rapid response to urgent requests (water heater failure, last-minute installation) (cited in 2 of 5 reviews)
  • Willingness to reschedule for customer hardship: moved appointment up when water heater failed completely, and repeatedly accommodated changes for customer undergoing chemotherapy (cited in 2 of 5 reviews)
  • Accurate upfront estimates: 2 of 5 reviewers confirm quotes matched final work with no surprises (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very happy with the service for swapping out an old toilet and adding a bidet seat. Accurate quote, quick communication, showed up right on time, completed the job quickly, and left the work area clean. The work was done in my SILs home and she is currently …
Michelle Z · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 143 reviews · newest from Mar 2026

4.8 (120 Google reviews) 12.4 mi from downtown SullivanNot a 24/7 shop

Shows up fast (within 2 hours for emergencies), catches problems other plumbers miss, and charges less than expected—all 5 reviews are perfect scores.

Rating mix — of the 5 reviews we analyzed120 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 120 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: arrived within 2 hours for emergency pipe repair and completed same-day jobs within 1 hour of callout (cited in 2 of 5 reviews)
  • Proactive problem-solving: identified issues (cracked pipe, garbage disposal problem) that would have escalated into costlier repairs (cited in 2 of 5 reviews)
  • Pricing fairness: multiple reviewers noted charges came in $200 below expectations or at 'reasonable price' for high-quality work (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our drain was clogged and another company came out to fix that but discovered a cracked pipe. Vincent Plumbing was out within 2 hours to repair the pipe. Not only did the tech compete the repair, but he did it efficiently, effectively, explained very well …
Val Ulicki · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 120 reviews · newest from Jan 2026

8

Cox Plumbing Co. Inc.

Top pick24/7 per Google listing
4.2 (74 Google reviews) 19.4 mi from downtown Sullivan

Owner Jeff responds to midnight emergencies within 30 minutes and handles complex jobs same-day, but he's a one-man operation so availability is tight.

Rating mix — of the 5 reviews we analyzed74 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 74 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: Called at midnight, arrived by 12:30am; called Wednesday morning for water heater emergency, completed same-day before 3pm. (cited in 2 of 5 reviews)
  • Master-level workmanship on difficult jobs: 3 of 5 reviewers specifically praise handling of complex problems (70-year-old plumbing, tree root clogs, stubborn clogs) with educational explanations. (cited in 2 of 5 reviews)
  • 16-year track record of reliability and fair pricing from long-term customer. (cited in 1 of 5 reviews)

What reviewers complain about

  • One-man operation creates scheduling constraints: 3 of 5 reviews mention he is 'very busy' and customers should 'be patient' or 'might need a little patience'. (2 of 5 reviews)
What reviewers praise
Jeff is Wonderful! He helped me with my emergency plumbing snaking need and got it done in a timely manner! Professional and good at what he does! Will definitely use his services again!
Sheri Beyer · ★★★★★ · Google · Mar 2024
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 74 reviews · newest from Mar 2024

4.7 (59 Google reviews) 16.9 mi from downtown SullivanNot a 24/7 shop

Responds on weekends, shows up on time, and undercuts competitors' pricing—consistently delivers on promises without surprises.

Rating mix — of the 5 reviews we analyzed59 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergency calls: answered on Sunday and scheduled service for the next morning (cited in 1 of 5 reviews)
  • Pricing significantly below market: 2 reviews cite estimates $200–$300 lower than competitors (cited in 2 of 5 reviews)
  • Punctuality on scheduled appointments: 4 of 5 reviews explicitly mention arriving on time or as promised (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I used Franz recently to replace my cast iron plumbing stacks with PVC. They were affordable, responsive and did a really great job. I will be using them for all of my upcoming plumbing needs and referring them to clients as well.
Kristin Johnston · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 59 reviews · newest from Apr 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

Ihn Company

Caveats apply24/7 per Google listing
4.3 (183 Google reviews) 18.8 mi from downtown Sullivan

Excellent workmanship and quick scheduling, but watch for inflated labor hour billing and poor responsiveness when issues arise post-job.

Rating mix — of the 5 reviews we analyzed183 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request (1 of 5 reviews)
  • Labor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided (1 of 5 reviews)
  • Billing discrepancies: one customer reported technician completing 2-hour job billed as 3.5 hours at $199.95/hour, resulting in $300+ overcharge (1 of 5 reviews)

To be fair

  • High-quality workmanship consistently mentioned across 4 of 5 reviews, with one 25-year customer noting competitive pricing alongside quality (cited in 3 of 5 reviews)
  • Fast initial scheduling and assessment; one customer noted quick turnaround for basement water assessment (cited in 1 of 5 reviews)
  • Professional communication during job execution; multiple reviews cite courteous staff and clear proposals (cited in 2 of 5 reviews)
What reviewers praise
I have used Ihn Company for approximately 25 years. They have worked on projects at my personal home and for other projects professionally. They always provide timely, detailed proposals. The price is competitive, scheduling is quick, and the quality of …
Randy Cadotte · ★★★★★ · Google · Jan 2026
The most critical take we found
I had a water heater replaced. I was given a global charge of $3,295.00. Thought it was expensive (as did many of my friends) but I needed to replace it. I was not given any options of water heaters as well (the water heater was $2,250.00). Being so expensive …
Russell De Lap · · Google · May 2026

We read 5 of 183 reviews · newest from May 2026

11

Horner Plumbing

Caveats apply
4.5 (70 Google reviews) 19.1 mi from downtown SullivanNot a 24/7 shop

Emergency response in minutes with consistently excellent workmanship, but pricing transparency is a major blind spot with zero positive mentions.

Rating mix — of the 5 reviews we analyzed70 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews

To be fair

  • Exceptional emergency responsiveness—scheduled water heater replacement within minutes on a Sunday and installed Monday morning (cited in 1 of 5 reviews)
  • All 5 reviews praise workmanship quality, professionalism, and attention to detail across renovation, fixture, and emergency work (cited in 5 of 5 reviews)
  • Thorough diagnostics and proactive advice—Bret identified additional potential problems (locked/inverted valves) beyond the original scope (cited in 1 of 5 reviews)
What reviewers praise
I had Horner Plumbing do the Plumbing work for my addition/renovation project. I couldn't be more pleased with the work. From the rough phase to the finish everything was done with professionalism and care as if it was their personal home. From service to …
Erin Couillard · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 70 reviews · newest from May 2026

12

Precision Plumbing Services

Caveats applySmall track record
4.6 (42 Google reviews) 10.4 mi from downtown SullivanNot a 24/7 shop

Fast to arrive and communicative, but one severe pricing and diagnostic judgment incident raises concerns about cost control and professional discretion.

Rating mix — of the 5 reviews we analyzed42 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.

Why we're cautious

  • Unprofessional fear-mongering and alarmism: plumber told homeowner toilet could explode, creating unnecessary panic and potentially coercing customer into unnecessary $600+ repair (1 of 5 reviews)
  • Pricing inconsistency and opacity: $250 'standard charge' for toilet reset justified only by 'licensed shop' status, with final bill failing to itemize or justify labor time spent on unresolved issue (1 of 5 reviews)
  • Significant overcharging and diagnostic overreach: $622.45 bill for unresolved issue, including $250 flat fee to reset a toilet (30 min work), with subsequent independent plumber resolving the actual problem in minutes by pouring water down a drain (1 of 5 reviews)

To be fair

  • Excellent responsiveness and scheduling ease—multiple reviewers praised quick appointment availability and on-time arrival (cited in 2 of 5 reviews)
  • Strong communication from office staff (Stephanie specifically named) and plumbers who explain work clearly (cited in 2 of 5 reviews)
  • Courteous, professional field crew behavior and thorough cleanup mentioned in 3 of 5 reviews (cited in 3 of 5 reviews)
What reviewers praise
We had a great experience! Called stating we had no hot water. The woman who answered was polite, professional and organized. Scheduled our appointment for early the next day. Plumber arrived on time and did a great job. Was very neat, cleaned up the …
CinMark Fairfield · ★★★★★ · Google · Feb 2026
The most critical take we found
We had a client of ours (new home owner) call Precision Plumbing to address an issue concerning noisy pipes at the home she just purchased from us 2 weeks ago. The home was a total remodel with new plumbing, etc and did not have anyone living in it for 6 …
Tony Tobiasz · · Google · Apr 2025

We read 5 of 42 reviews · newest from Feb 2026

13

Pauli Plumbing Inc

Caveats applySmall track record
4.6 (36 Google reviews) 15.0 mi from downtown SullivanNot a 24/7 shop

Excellent workmanship and pricing with consistently fast service, but communication inconsistency means you might get a dismissive receptionist or a warm one.

Rating mix — of the 5 reviews we analyzed36 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 36 reviews so far. Treat this as a first read.

Why we're cautious

  • Customer-facing communication inconsistency: 1 of 5 reviews reports dismissive receptionist behavior ('sounded like she could care less'), contradicting other positive staff interactions (1 of 5 reviews)
  • Selective service area: 1 reviewer reported being told company would only contact them when 'working in their area' despite living only 20 miles away, with no follow-up months later (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise fast, on-time service and quick job completion (cited in 3 of 5 reviews)
  • 3 of 5 reviewers describe excellent workmanship with zero issues after completion (cited in 3 of 5 reviews)
  • Fair pricing noted by 2 reviewers, described as reasonable (cited in 2 of 5 reviews)
What reviewers praise
Had them out to my house today. They were on time and had the job done in no time. I would recommend them to anyone needing any plumbing done!
Carol Rosien · ★★★★★ · Google · Sep 2025
The most critical take we found
I called and spoke with a receptionist who sounded like she could care less about the two small jobs I was inquiring about, and told me they would contact me the next time “they were working in my area”. I live 20 miles away……..It’s been a few months now. …
Joe Pfalzgraf · · Google · Jan 2026

We read 5 of 36 reviews · newest from Jan 2026

14

PJ's Plumbing

Caveats applySmall track record
3.7 (25 Google reviews) 16.6 mi from downtown SullivanNot a 24/7 shop

Fast emergency response and strong technical work, but warranty follow-up and accountability issues surface in complex jobs.

Rating mix — of the 5 reviews we analyzed25 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviewers reports no-show on scheduled appointment with no communication, after owner initially forgot customer history (1 of 5 reviews)
  • Inconsistent accountability on warranty work: technician sent unauthorized third-party vendor without customer consent, and owner unresponsive to follow-up attempts (1 of 5 reviews)
  • Warranty service on new construction plumbing failed: after multiple attempts to resolve hot water issues under warranty, owner ghosted customer and missed scheduled appointment without notification (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise fast response times and same-day or next-day service, including emergency sewage leaks and water heater replacements (cited in 4 of 5 reviews)
  • 4 of 5 reviewers highlight knowledgeable technicians, clear communication, and thorough explanations of work performed (cited in 3 of 5 reviews)
  • 3 of 5 reviewers specifically note fair and reasonable pricing compared to competitors (cited in 2 of 5 reviews)
What reviewers praise
I’ve worked with PJs several times over the last couple years and they have been great. They have been available when I needed them and communication has been great. Their technicians show up on time with well equipped trucks and the knowledge needed for the …
Mitchell Sherman · ★★★★★ · Google · Nov 2025
The most critical take we found
We had them plumb our new construction home, complete with a 1 yr warranty. We discovered an issue 6months ago where the hot water wasn't consistent in our bath and showers. Paul sent out someone 3 times, each time performing a simple fix and saying "if it's …
Meredith Locke-Guttu · · Google · Dec 2023

We read 5 of 25 reviews · newest from Nov 2025

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Midwest Plumbing, LLC

We'd call someone else firstSmall track record
3.5 (40 Google reviews) 18.3 mi from downtown SullivanNot a 24/7 shop

Highly inconsistent service quality with serious pricing complaints and workmanship failures; 4 of 5 reviews are damning, and the one positive reviewer may not reflect typical emergency experiences.

Rating mix — of the 5 reviews we analyzed40 total on Google
51
40
30
20
14

Small sample — we've analyzed only 5 of 40 reviews so far. Treat this as a first read.

Why we're cautious

  • Pattern of failed follow-up and customer service avoidance: 2 of 5 reviews explicitly mention being ghosted, ignored, or refused callbacks (2 of 5 reviews)
  • Hidden fees and billing surprises: minimum service charges not disclosed upfront; customer explicitly warned 'don't ghost good customers' (2 of 5 reviews)
  • Rude or dismissive staff behavior reported by customers interacting with service counter (1 of 5 reviews)

To be fair

  • One reviewer reports prompt arrival and courteous service across multiple calls (cited in 1 of 5 reviews)
What reviewers praise
I have used Midwest Plumbing on numerous occasions at my home and also for rental properties I own. They arrive promptly and do quality work. Everyone has always been courteous and respectful. Prices are in line with other plumbers in the area. Have …
Sheryl Mogensen · ★★★★★ · Google · Jul 2025
The most critical take we found
Highly do not recommend. To start, the women working the service counter was extremely rude & dismissive to my wife and I. Gave us false information on warranty coverage, and never stated there is a $150 MINNIMUM CHARGE for a tech to come do service. …
Austin Dorfner · · Google · Feb 2026

We read 5 of 40 reviews · newest from Feb 2026

Also serving Sullivan — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Fox River Plumbing 5.0 (9 Google reviews) · Waukesha · 18.5 mi Call
Robert's Plumbing Inc 3.7 (7 Google reviews) · Watertown · 14.4 mi Call

What reviewers complain about in Sullivan

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Carew Heating & Air ConditioningMinor property damage during installation: 1 review mentions AC unit installation crew stepping on wooden yard borders (though not visible under snow); reviewer suggests noting obstructions beforehand
  • Ihn CompanyUnresponsive to customer concerns post-job: one customer had to make repeated phone calls for DAYS to reach someone about cleanup issues and never received response to follow-up refund request
  • Ihn CompanyLabor hour billing may be inflated; one 1-star review documents technician present for 2 hours but billed for 3.5 hours with no explanation provided
  • Horner PlumbingPricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
  • Precision Plumbing ServicesUnprofessional fear-mongering and alarmism: plumber told homeowner toilet could explode, creating unnecessary panic and potentially coercing customer into unnecessary $600+ repair
  • Precision Plumbing ServicesPricing inconsistency and opacity: $250 'standard charge' for toilet reset justified only by 'licensed shop' status, with final bill failing to itemize or justify labor time spent on unresolved issue
  • Pauli Plumbing IncCustomer-facing communication inconsistency: 1 of 5 reviews reports dismissive receptionist behavior ('sounded like she could care less'), contradicting other positive staff interactions
  • PJ's Plumbing1 of 5 reviewers reports no-show on scheduled appointment with no communication, after owner initially forgot customer history

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Sullivan we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Ashippun, Helenville, Ixonia, Jefferson, Johnson Creek — this Sullivan guide covers those areas.

Nearby city guides