Milestone Plumbing, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 260 reviews
Our Verdict
#9 of 16 in Waukesha, WI
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 260 Reviews Tell Us
Emergency Response
Exceptional responsiveness and scheduling: 4 of 5 reviews highlight immediate availability and prompt arrival, with one explicitly noting they got scheduled 'right away' after other services failed to help
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Consistent workmanship quality: All 5 reviews praise the quality of work, with specific mentions of 'exceptional' work, 'spotless' conditions post-job, and complex problem-solving
Clear communication throughout job: 3 reviews explicitly mention communication quality, with one stating 'communicated clearly every step of the way' and another praising permit/inspection coordination
Communication
Exceptional responsiveness and scheduling: 4 of 5 reviews highlight immediate availability and prompt arrival, with one explicitly noting they got scheduled 'right away' after other services failed to help
Clear communication throughout job: 3 reviews explicitly mention communication quality, with one stating 'communicated clearly every step of the way' and another praising permit/inspection coordination
Customer reviews
Reviews from Google, Yelp & more
Wow! We tried calling two other plumbing services with no luck before reaching Milestone at the suggestion of a team member who'd worked with them for residential plumbing assistance. Katie got us scheduled right away. Kevin was prompt, friendly, and amazing at problem-solving our complex issue. Everything turned out great and we're so thrilled!
I had an exceptional experience with Milestone Plumbing yesterday. From the very first point of contact with Allie, through the completion of the project, their customer service was outstanding. They arrived on time, communicated clearly every step of the way. The project was completed on time by their professionals Evan and Alex. They left my home in a spotless condition. I truly appreciate their professionalism and attention to detail. Highly recommend!
Milestone Plumbing was fantastic to work with! We needed to coordinate with Milwaukee County to have our meter replaced, and the meter technician noted that there was no copper leader from the meter. Milestone promptly came out and replaced the required section. They handled pulling the permits and scheduling the inspection, making the entire process extremely easy. The work was completed quickly and efficiently. We would highly recommend Milestone Plumbing for any job—they were very reasonably priced, and Jessie, Kevin, and Allie were all a pleasure to work with.
We got connected to Milestone through our realtor, John Danielson, and boy, oh boy are we glad to have been introduced this group. They've been there for us in emergencies, throws of new home ownership, and when we've needed small fixes. From the time you reach out to them to the time they pull out of the driveway after finishing their job, I always feel totally taken care of. Their customer service is top notch (shout out to Allie and Katie). Their guys are kindest and most knowledgeable (shout out to Tyler, Kevin, and Will). Often, I feel like it's my dad or older brother who has come over to lend a hand! The company's work exceeds the phrase "a job well done." Very grateful to have Milestone in our corner!
I am extremely grateful for the outstanding plumbing service I received from Milestone Plumbing. Charlie, the main installer, was respectful, polite, and professional throughout the entire process. They installed a battery backup and sump pump on one crock, added clear covers on two crocks, and installed a new check valve. The quality of their work was exceptional, and I couldn’t be happier with the results. I will definitely continue to use Milestone Plumbing in the future and highly recommend them to anyone in need of reliable, top-notch plumbing service.
Business details
Service area
Based in Waukesha. Serves 20 nearby cities within 20 miles:
Milestone Plumbing, Inc.