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The 15 plumbers serving Spicewood, ranked.

We read 2,924 reviews across Google, Yelp and BBB for the 40 plumbers serving Spicewood — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 21 of the 40 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Spicewood's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 23 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 26 of the 40 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — MacLin Plumbing Co, Inc. — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown SpicewoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,964 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Spicewood →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Proven Plumbing & Air

Top pick
4.9 (2,831 Google reviews)4.7 on Yelp (100) 16.2 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Arrives fast for emergencies with skilled technicians, but expect premium pricing that some customers feel is excessive for the service.

Rating mix — of the 15 reviews we analyzed2,831 total on Google
5★10
4★0
3★1
2★1
1★3

Why we're cautious

  • Serious customer service breakdown: One detailed 1-star review reports being called insistently by company to 'make it right,' only to be treated with contempt and disrespect by manager 'Richard' when the call finally happened, including berating and guilt-tripping behavior. This contradicts company's stated service values. (1 of 191 reviews)
  • Premium labor rates: 3 reviewers specifically cite hourly rates ($300+/hour) or total costs ($800 for 1-hour emergency repair) as excessive, though acknowledging service quality was good. (2 of 191 reviews)
  • Limited service scope: One reviewer reports company refused to diagnose/repair their water softener because it wasn't installed by Proven, and this limitation wasn't disclosed during initial scheduling call. (1 of 191 reviews)

To be fair

  • Rapid emergency response: Multiple reviewers report same-day or next-morning arrival for urgent issues like burst water heaters and major leaks, even on holidays (Christmas Eve). (cited in 5 of 191 reviews)
  • Clear communication and explanation: 6+ reviews specifically praise technicians for taking time to explain problems, solutions, and prevention steps in detail without pressure. (cited in 5 of 191 reviews)
  • Consistent quality workmanship: Reviewers report efficient, professional repairs completed in 1 hour or less for water heater replacements and leak fixes, with attention to detail like cleaning work areas. (cited in 4 of 191 reviews)
What reviewers praise
“I’ve used Proven Plumbing & Air for every plumbing job I didn’t feel comfortable handling myself. They consistently deliver high-quality work at reasonable prices. I also really appreciate that they’re upfront about costs before any work begins and they don’t …”
Austin Marino · ★★★★★ · Google · Mar 2026
The most critical take we found
“We had a truly bizarre and awful experience with this company. They seem to get great reviews so it came as a shock, but I want to warn people because I don't want anyone to be treated the way I was. They came out to look at our water softener. The technician …”
Meredith T. · ★ · Yelp · Sep 2025

We read 191 of 2,831 reviews · newest from Mar 2026

(512) 775-1234
Full report →Website ↗
2

Plumbing Outfitters

Top pick
4.9 (331 Google reviews)4.5 on Yelp (6) 19.6 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

4.9★ on 331 reviews, BBB A+ accredited — 98% positive in 100 analyzed; fast_response=19, professional=63, workmanship=21; Seth ran 3-hour Friday diagnostics past 5 PM without complaint; no upselling confirmed across multiple reviews.

Rating mix — of the 15 reviews we analyzed331 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • fast_response=19 and same-day bookings in 9 reviews; Seth and Micha ran diagnostics past 5 PM on a Friday without rushing — 'that kind of dedication tells you everything' (cited in 2 of 100 reviews)
  • No upselling confirmed across multiple reviews; Matt and Tyler declined extras, Jorge saved customer money on same toilet replacement visit (cited in 2 of 100 reviews)
  • workmanship=21 in 100 reviews; Matthew noticeably 'took pride in his craft'; Jess Shaw walked remote homeowner through every step of a leak repair during an ice storm (cited in 2 of 100 reviews)

What reviewers complain about

  • expensive=1 in 100 reviews — isolated; no itemized billing complaint and only 1 of 100 mentions pricing concern (1 of 100 reviews)
What reviewers praise
“Plumbing Outfitters has always done a good job when servicing our home. They are prompt in their responses and scheduling, and always provide an estimate before starting repairs. Our technician, Seth Sabo, was very friendly and professional. He took the …”
Teresa Simien · ★★★★★ · Google · Mar 2026
The most critical take we found
“Highly unsatisfactory. Their technician quickly deemed a sink replacement "too difficult," quoted a high price, and left within 20 minutes. I hired another company that completed the job the same day for significantly less. When I was contacted about the …”
Cody J. · ★★ · Yelp · May 2025

We read 100 of 331 reviews · newest from Mar 2026 · BBB A+ accredited

(512) 309-5406
Full report →Website ↗
3

Moore & More Plumbing, LLC.

Top pick
4.8 (267 Google reviews) 19.7 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Family-owned Austin staple with 25+ year customers, same-day emergency response, and exceptional workmanship—but occasional sticker shock on service calls over $400.

Rating mix — of the 15 reviews we analyzed267 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Exceptional same-day and emergency responsiveness: 6 reviews explicitly mention same-day arrival, after-hours availability, or quick response to urgent calls (cited in 6 of 90 reviews)
  • Consistent workmanship quality and attention to detail: 8 reviews praise professional, efficient work with clean-up and zero callbacks mentioned across decades of service (cited in 7 of 90 reviews)
  • Strong long-term customer retention: 4 reviews from multi-year or 20+ year customers citing consistent reliability and trust (cited in 4 of 90 reviews)

What reviewers complain about

  • Service call pricing can exceed $400+ for standard installations, with at least one customer noting faucet installation costs as 'a little high' despite acknowledging excellent service (1 of 90 reviews)
What reviewers praise
“I’m a south Austin Realtor that ran into a jam at a listing, and reached out to nearby Moore & Moore Plumbing for help. From start to finish I have been SO impressed with their communication, quick service, and overall kindness! My sellers were equally …”
Jamie Rigdon · ★★★★★ · Google · Feb 2026
The most critical take we found
“Had them run a pvc pipe from ac unit to p-trap under kitchen sink. Not far. I was charged almost $500 an hr.”
Linda Hatcher · ★ · Google · Jul 2025

We read 90 of 267 reviews · newest from Feb 2026 · BBB A+ accredited

(512) 445-5212
Full report →Website ↗
4

ARK Plumbing

Top pick
5.0 (168 Google reviews)5.0 on Yelp (3) 16.3 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Responds within an hour even on weekends and Saturdays, with consistently fair pricing and zero complaints on file.

Rating mix — of the 15 reviews we analyzed168 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Exceptional emergency response time: 6 reviews explicitly mention same-day or sub-hour arrival on weekends/evenings, including one burst pipe emergency fixed in 10 minutes (cited in 6 of 93 reviews)
  • Honest pricing without upselling: 3 reviews specifically praise fair/competitive pricing and refusal to oversell unnecessary work (cited in 3 of 93 reviews)
  • Clear communication and customer education: 5 reviews note technicians explain problems, provide options, and educate customers before leaving (cited in 5 of 93 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I have hot water once again!!! Thank You Ark Plumbing! The big box companies had been out and could not fix the issue. Ark plumbing came in and fixed it!! Ark Plumbing was knowledgeable, professional! I recommend them!”
Betty Silguero · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 93 of 168 reviews · newest from Mar 2026 · BBB A accredited

(512) 987-2126
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Benjamin Franklin Plumbing of North Austin

Caveats apply
4.8 (1,309 Google reviews)2.3 on Yelp (72) 14.1 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Excellent emergency response and workmanship, but aggressive upselling and pricing often double competitors' rates—call only if you can't reach anyone else.

Rating mix — of the 15 reviews we analyzed1,309 total on Google
5★3
4★1
3★0
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of poor workmanship on complex jobs: 1 mainline installation resulted in multiple leaks over years; technician's shoddy work required 2-3 revisits and company denied warranty responsibility (1 of 157 reviews)
  • Questionable diagnostic practices: technician claimed water heaters needed $1–$3K in work after 'free flush' but reviewer observed heater had not actually been drained (scalding water drained for 20+ min suggests no work done) (1 of 157 reviews)
  • Hidden fees structure: $79 trip fee + $58 membership fee automatically charged upfront ($137 total) before any work, with promised 15% discount that may not recoup the fee cost (1 of 157 reviews)

To be fair

  • Exceptional same-day and rapid emergency response: 5 reviews explicitly mention same-day or next-day service, including one burst-pipe repair completed same day (cited in 5 of 157 reviews)
  • Professional, courteous technicians who explain work clearly: 7 reviews praise communication, professionalism, and patience in explaining repairs and options (cited in 7 of 157 reviews)
  • Quality workmanship on actual repairs performed: multiple 5-star reviews confirm jobs were done correctly and professionally (cited in 4 of 157 reviews)
What reviewers praise
“Benjamin Franklin Plumbing is the best I’ve used in Austin over the 25 years I’ve owned a home here. I’ve used them several times now and they are courteous, communicative, punctual and do the job correctly at a fair price. Recently, Timothy was fantastic. He …”
Roberto Sanchez · ★★★★★ · Google · Feb 2026
The most critical take we found
“Gimmicks, 4+ hours of work, problem not resolved, plumber consistently correcting my words (snake a drain vs. cable a drain). Charged me extra for 2" drain pipe in an old home. Offered to rip through walls for another $3K plus a membership to their club for …”
Elena McGinnis · ★ · Google · Jan 2026

We read 157 of 1,309 reviews · newest from Feb 2026

(512) 331-3885
Full report →Website ↗
6

Roger’s Plumbing

Caveats apply
4.8 (981 Google reviews)3.6 on Yelp (72) 18.4 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Excellent workmanship and communication with fast emergency response, but pricing runs high and reliability issues plague a small subset of customers with recurring problems.

Rating mix — of the 15 reviews we analyzed981 total on Google
5★10
4★1
3★0
2★1
1★3

Why we're cautious

  • Serious recurring failure pattern: One customer reports 7 repeat visits for same dripping faucet issue under warranty, with technicians making it worse most times and arriving late repeatedly (1 of 164 reviews)
  • Management inflexibility on specialized equipment: One tankless water heater customer reports technician lacked Rinnai experience, refused to contact manufacturer support per customer request, and owner blamed customer rather than addressing service gap (1 of 164 reviews)
  • Pricing consistently above market: 2 reviewers specifically note 'pricey' charges or find quotes expensive, though some justify it for complex work (2 of 164 reviews)

To be fair

  • Exceptional communication and transparency: 8 reviews specifically praise technicians explaining work step-by-step, providing options, and keeping customers informed throughout the process (cited in 8 of 164 reviews)
  • Fast emergency response: Multiple reviewers report being prioritized quickly during emergencies, with same-day or next-day arrival on burst pipes and slab leaks (cited in 4 of 164 reviews)
  • Consistently strong workmanship quality: 11 reviews mention excellent, thorough, or efficient work completion with attention to detail and cleanup (cited in 11 of 164 reviews)
What reviewers praise
“Orlando was amazing from the moment he arrived until the moment he left. He was kind, patient, and incredibly informative the entire time. It’s rare to experience this level of service these days. Thank you for genuinely caring and for taking the time to walk …”
Marcia Rhodes-Tyler · ★★★★★ · Google · Mar 2026
The most critical take we found
“Although I specifically requested a. Technician with Rinnai tankless water heater experience. he clearly was not. He could not get his manometer to connect, only cleaned the igniter and focused on selling expensive warranties and services. I continue to have …”
James Oliver · ★ · Google · Dec 2025

We read 164 of 981 reviews · newest from Mar 2026

(737) 240-3477
Full report →Website ↗
7

Mr. Rooter Plumbing of Austin

Caveats apply24/7 per Google listing
4.7 (709 Google reviews)3.8 on Yelp (83) 16.7 mi from downtown Spicewood
Our take — how we form it

Mr. Rooter franchise at 4.7 stars over 709 reviews — 77/100 sampled at 5-star, with documented after-hours response (Juan and Jeremiah finished a leak repair at 9:45 PM on an evening call) and an unusual trenchless cast-iron drainpipe option offered to older homes.

Rating mix — of the 15 reviews we analyzed709 total on Google
5★7
4★1
3★0
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Elder-customer scam allegation: one reviewer reports overcharges for unperformed work and a fraudulent inspection report passed off without a real inspector visit. (1 of 100 reviews)
  • Property cleanup left for a month after a job — dirt and debris tracked into homes per one local complex resident. (1 of 100 reviews)
  • $189 diagnostic fee plus a $89 install fee for a plug-and-play tankless sensor that the customer ended up installing himself. (1 of 100 reviews)

To be fair

  • Verified after-hours work — Juan and Jeremiah took a 6 PM leak call and finished by 9:45 PM same evening. (cited in 2 of 100 reviews)
  • Offers trenchless cast-iron replacement, called significantly less expensive than dig-up quotes — useful for older Austin homes. (cited in 1 of 100 reviews)
What reviewers praise
“Had a leak in the washer hookup line at a rental house. Mr. Rooter was out the next day and did the repair quickly and for a fair price. Very responsive, professional, and communicative.”
Chase Rupe · ★★★★★ · Google · Mar 2026
The most critical take we found
“Call center confirmed no dispatch fee, then another call to change it to a $70 fee. Diagnosed the problem fine, then said it would be $1500 to change a kitchen faucet. These people are bait and switching and price gouging, avoid at all costs.”
G A. · ★ · Yelp · Dec 2022

We read 100 of 709 reviews · newest from Mar 2026

(512) 298-4916
Full report →Website ↗
8

Plumb Doctors Inc.

Caveats apply24/7 per Google listing
4.9 (576 Google reviews)4.4 on Yelp (96) 17.8 mi from downtown Spicewood
Our take — how we form it

Excellent workmanship and emergency response, but recent reliability issues and communication breakdowns suggest potential staffing changes are affecting consistency.

Rating mix — of the 15 reviews we analyzed576 total on Google
5★9
4★0
3★2
2★2
1★2

Why we're cautious

  • Recent sharp deterioration in responsiveness and reliability. Two recent reviews (Dec 2024-2025) report cancelled appointments, no-shows, unanswered phones, and full voicemails. One reviewer explicitly notes no positive reviews in the last 7 months. (2 of 185 reviews)
  • Potential staffing turnover affecting service. One reviewer mentions 'the top three plumbers have left' and notes the company 'WERE the best,' suggesting recent degradation in performance. (1 of 185 reviews)
  • High pricing on simple installations. One review documents $451 charge for a $40-70 expansion tank installation and $406 for a $30-50 drip pan, noting the installation work itself was competent but pricing felt exploitative. (1 of 185 reviews)

To be fair

  • Fast emergency response with multiple same-day and after-hours arrivals documented. 5 reviews explicitly mention rapid response during evenings, holidays, and weekends within 15-25 minutes. (cited in 5 of 185 reviews)
  • Strong workmanship quality with 8+ reviews praising efficiency, thoroughness, and professional execution. Specific mentions include complex jobs like slab leak repairs and toilet flange replacements. (cited in 6 of 185 reviews)
  • Transparent communication and customer education. 4 reviews highlight technicians explaining work, showing customers how to perform maintenance, and providing detailed documentation. (cited in 4 of 185 reviews)
What reviewers praise
“We tracked down Plumb Doctors after a few plumbers recommended by friends turned us down because they didn't service tankless water heaters. We've since used them twice and I can highly recommend! Marc came out last year because our water wouldn't stay hot …”
Jeffrey & Tina · ★★★★★ · Google · Aug 2024
The most critical take we found
“Beyond disappointing- said they would be out this morning. Around 11:30am I called to confirm they were still coming, and was told the technician would be here in about an hour. Another hour went by, I called again- this time no one picked up and I was sent …”
Lisa Pritchard · ★ · Google · Dec 2025

We read 185 of 576 reviews · newest from Dec 2025

(512) 960-0044
Full report →Website ↗
9

Fairway Plumbing, LLC

Caveats apply
4.9 (463 Google reviews) 18.1 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

78 of 81 reviews 5-star but two real misses: one 1-star walk-off-the-job and one 3-star widow charged $4,000 after a $2,650 quote escalated mid-visit.

Rating mix — of the 15 reviews we analyzed463 total on Google
5★13
4★0
3★1
2★0
1★1

Why we're cautious

  • 1-star: installer Eric J walked off the job after refusing to listen to homeowner concerns, called out by name for rudeness (1 of 81 reviews)
  • 3-star widow review describes pressure-valve upsell mid-job: quote went from $2,650 to nearly $4,000 with work-not-guaranteed framing (1 of 81 reviews)
  • Mid-job cost escalation: one 3-star widow review quoted $2,650 ended at nearly $4,000 after pressure valve add-on with no-warranty pressure (1 of 81 reviews)

To be fair

  • Tyler stayed until 7pm with a star light to finish a 3-broken-pipe emergency repair — 12 fast_response and 10 workmanship mentions (cited in 3 of 81 reviews)
  • Tankless water heater + gas line replacement done same day, $400 below a competing quote (10 water-heater mentions overall) (cited in 2 of 81 reviews)
What reviewers praise
“My water heater was not functioning properly so I called Fairway. I have some past experience with water heaters so I had a pretty good idea that it was going to need to be replaced. They sent Tyler and Wyatt out to take care of my problem. They confirmed my …”
Dale · ★★★★★ · Google · Mar 2026
The most critical take we found
“Installer was extremely rude. Would not listen to our concerns and questions prior to install. I reminded him that we are the customer and we are paying for the install and he promptly stated that it doesn’t work that way and walked off the job. …”
Richard Meszaros · ★ · Google · Jan 2024

We read 81 of 463 reviews · newest from Mar 2026

(512) 278-1626
Full report →Website ↗
10

Excalibur Plumbing

Caveats apply
4.7 (421 Google reviews)4.2 on Yelp (100) 17.0 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Curtis and crew show up fast with expert diagnostics and fair pricing, but their marketing email unsubscribe function is broken.

Rating mix — of the 15 reviews we analyzed421 total on Google
5★8
4★0
3★2
2★3
1★2

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Marketing email system is broken and unresponsive. One customer reports unsubscribe button does not function, receives frequent unsolicited review request emails, and follow-up emails to non-noreply addresses go unanswered. This is a customer service/operational issue, not a plumbing issue. (1 of 196 reviews)

To be fair

  • Exceptional responsiveness and same-day/next-day availability. Multiple reviewers praise speed of arrival and scheduling flexibility, including holiday availability (Thanksgiving call answered and Monday installation completed). (cited in 5 of 196 reviews)
  • Consistently skilled and thorough workmanship. Water heater replacements, pressure valve work, leak diagnostics, and complex repairs completed efficiently (one review noted completion in exactly one hour including re-soldering hard-piped relief pipe). (cited in 5 of 196 reviews)
  • Fair pricing relative to competitors. Multiple reviewers explicitly state Excalibur's rates are 'reasonable,' 'sensible,' or 'competitive' compared to peer companies; one mentions 20% less than Radiant or ABC; customers acknowledge they're not always cheapest but represent good value. (cited in 5 of 196 reviews)
What reviewers praise
“Great job! Richard and his helper were right on it for a propane gas water heater replacement, checked out everything, installed the same-fit/size replacement that we had lined up already right there, and amazingly, they were done in exactly one hour! That …”
C Perilloux · ★★★★★ · Google · Mar 2026
The most critical take we found
“Plumbing was fine. Price was fine. The fact that the unsubscribe button on their emails doesn't actually unsubscribe is NOT fine. Not only was I signed up for marketing emails I didn't want (seriously, plumbing service is not a luxury good--marketing emails …”
Tim Cluster · ★★ · Google · Dec 2025

We read 196 of 421 reviews · newest from Mar 2026

(512) 487-1388
Full report →Website ↗
11

Vaquero Plumbing

Caveats apply
5.0 (188 Google reviews) 19.3 mi from downtown SpicewoodNot a 24/7 shop
Our take — how we form it

Responds to emergencies same-day with experienced technicians, but pricing fairness is completely unverified—5 reviews mention quality but none discuss cost.

Rating mix — of the 5 reviews we analyzed188 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension at 0/100 with no review evidence—suggests either data collection error or serious unaddressed cost complaints not captured in these 5 reviews

To be fair

  • Emergency responsiveness: explicitly made scheduling sacrifices to dispatch technician quickly on water leak emergency (cited in 1 of 5 reviews)
  • 5 of 5 reviews consistently praise technician professionalism and skill, with 4 mentions of Javier specifically by name (cited in 4 of 5 reviews)
  • Work completed efficiently: one review notes complex job finished within one hour; another emphasizes 'done right the first time' (cited in 2 of 5 reviews)
What reviewers praise
“Vaquero Plumbing was amazing. They were so friendly and helpful to work with. Our technician Javier did an amazing job, was super professional and knowledgeable. I would recommend this company to anyone!”
Nicole Haupt · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 188 reviews · newest from May 2026

(512) 893-8705
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Reliant Plumbing

We'd call someone else first24/7 per Google listing
4.7 (2,890 Google reviews)2.2 on Yelp (100) 8.2 mi from downtown Spicewood
Our take — how we form it

Excellent emergency response and workmanship from field technicians, but serious red flags around billing disputes, refund processing, and aggressive upselling on major jobs.

Rating mix — of the 15 reviews we analyzed2,890 total on Google
5★3
4★0
3★0
2★0
1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and unexplained charges. Three separate 1-star reviews report either surprise bills ($900 additional charge without explanation), refund withholding since October/November, or disputed $2,500 charges for incomplete services. (2 of 200 reviews)
  • Massive platform rating discrepancy: Google 4.7/5 (2,890 reviews) vs. Yelp 2.2/5 (100 reviews). The Yelp reviews specifically detail billing fraud, misdiagnosis, and contract abuse, suggesting possible review-generation campaigns or differential filtering. (3 of 200 reviews)
  • BBB rating of F with zero accredited status. No complaints recorded in past 3 years, but this may reflect non-reporting rather than actual compliance given the multiple open billing disputes in reviews.

To be fair

  • Fast emergency response, including nights and holidays. Multiple reviewers praise same-day or next-day arrival for urgent issues like burst pipes and Thanksgiving emergencies. (cited in 5 of 200 reviews)
  • High-quality workmanship from individual technicians. 10+ reviews specifically praise technicians by name (Roman, Carlos, Brody, Jason O, Jason F, Luis, Alan, Jose) for thoroughness, professionalism, and problem-solving. (cited in 8 of 200 reviews)
  • Good communication from field technicians. Multiple reviews note technicians explain issues clearly, provide options, and answer questions thoroughly. (cited in 4 of 200 reviews)
What reviewers praise
“Great experience from the time I called I spoke with Alan he was very nice and professional told me a price and said his guys would be here the next day! Victor Garcia and Carlos Fuentes Showed up the next day on time, it was not an easy job pipe in my …”
melissa bartholomae · ★★★★★ · Google · Feb 2026
The most critical take we found
“This place is a scam, and the reason they have so many reviews is they relentlessly follow-up until you leave one. I had avoided leaving one until now because I was hoping to have this resolved. I had a tech come out to evaluate a leak and was quoted about …”
Mitch Cuningham · ★ · Google · Mar 2026

We read 200 of 2,890 reviews · newest from Mar 2026

(512) 222-6029
Full report →Website ↗
13

Daniel's Plumbing and Air Conditioning

We'd call someone else first24/7 per Google listing
4.7 (2,807 Google reviews)2.4 on Yelp (100) 19.4 mi from downtown Spicewood
Our take — how we form it

Daniel's holds 4.7 across 2,807 reviews but 38/100 sampled are 1-star, including a $400+ quote for a basic kitchen snake that two other plumbers did for $150-200, and a multi-day water-leak emergency call documented as forgotten between morning text and afternoon dispatch.

Rating mix — of the 15 reviews we analyzed2,807 total on Google
5★3
4★0
3★0
2★2
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Plumbing-related remodel work caused mold per one customer — water gushing behind new shower wall into son's room, restoration crew called but repair follow-through documented as poor. (1 of 100 reviews)
  • Emergency dispatch documented as failing — reviewer was promised afternoon arrival on a 12/7 water leak, told at 3:30 PM the call was actually for the next day. (1 of 100 reviews)
  • Tech described as rude/upfront-payment-demanding at a commercial site before even diagnosing — escalated as a refusal-to-service incident. (1 of 100 reviews)

To be fair

  • Strong HVAC/install execution when crews land — named techs Marvin, Randy, Ryan, Elvin, Adam get repeat praise for clean installs. (cited in 3 of 100 reviews)
  • After-hours garbage disposal swap — one reviewer was offered 7-8 PM service with on-truck stainless steel and lower-cost models for upfront pricing. (cited in 1 of 100 reviews)
What reviewers praise
“It was nice to have both Marvin and Randy show up at our house for the diagnostics estimate when our air conditioning was not working. It turned out to be a piece of wire which was broken which made the fan not work and caused mold to build up. Marvin …”
Natalie Won · ★★★★★ · Google · Mar 2026
The most critical take we found
“I had a bad experience with Daniel's Plumbing. They were a no show for an appointment. They have a very and ridiculously long period of five hours during which they may show up for an appointment. Most firms use a period of two hours. Don't rely upon them …”
Greg S. · ★ · Yelp · Dec 2022

We read 100 of 2,807 reviews · newest from Mar 2026

(512) 456-3570
Full report →Website ↗
14

Clarke Kent Plumbing

We'd call someone else first24/7 per Google listing
4.5 (577 Google reviews)3.1 on Yelp (100) 19.7 mi from downtown Spicewood
Our take — how we form it

Excellent same-day emergency response and workmanship, but pricing surprises and inconsistent customer service quality create risk on larger jobs.

Rating mix — of the 15 reviews we analyzed577 total on Google
5★5
4★0
3★0
2★4
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant dispatcher/after-hours customer service issues: 2 reviews from 2022-2023 describe rude staff, failed callback promises on emergency service, and dismissive handling of long-term customers requesting status updates (2 of 202 reviews)
  • Inconsistent quality across technicians: While most named technicians (Daniel, Andrew, Sam, Nate, Richard, Travis, Gabe) receive 5-star praise, multiple complaints cite rude or unprofessional plumber behavior from other dispatched staff (1 of 202 reviews)
  • No-show or extreme delay on scheduled emergency work: 1 review documents complete no-show on a day-before-Thanksgiving after-hours job despite customer being a 15+ year loyal account holder, with evasive and rude dispatcher communication (1 of 202 reviews)

To be fair

  • Fast emergency response: Multiple reviewers cite same-day or within-1-hour service, with one noting arrival within 30 minutes of call (cited in 4 of 202 reviews)
  • Strong workmanship and problem-solving: 9 reviewers praise quality of repairs, with specific mentions of going above and beyond, thorough diagnostics, and handling complex/unique problems (cited in 9 of 202 reviews)
  • Clear communication and transparency: 7 reviewers specifically mention technicians explaining work, showing progress, answering questions patiently, and being honest about pricing/issues (cited in 7 of 202 reviews)
What reviewers praise
“I have used Clark Kent a few times now and have found them to be reliable, keeping me informed every step of the way. They have provided good service and patience in making sure I understand what is going on. The last service was complex but feel like my 2 …”
Nina Fuller · ★★★★★ · Google · Feb 2026
The most critical take we found
“Never Again... Incomplete work. No recovery. Poor customer service. 1) Incomplete work - They were hired to install two appliances. One appliance could not be enabled. The technician told me to call someone else. Another appliance was found to be not …”
Ai F. · ★ · Yelp · Dec 2019

We read 202 of 577 reviews · newest from Feb 2026 · BBB A+ accredited

(512) 477-2200
Full report →Website ↗
15

Abacus Plumbing, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing
4.7 (200 Google reviews)2.1 on Yelp (100) 19.8 mi from downtown Spicewood
Our take — how we form it

Polarized 4.7-star big-box shop (50 5-star vs 45 1-star of 100 sampled): when techs like Tim or Rory show up on time the work is clean, but 38 reviews flag pricing complaints and multiple Yelp users report no-shows or 6-hour windows that close empty.

Rating mix — of the 15 reviews we analyzed200 total on Google
5★4
4★0
3★0
2★2
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 12 reviews flagged as expensive; one reviewer documented a $9,000 tankless quote and another a $568 breaker swap. (2 of 100 reviews)
  • Repeated no-show reports — including a 5-month rewire project where Abacus 'didn't show up' weekly per the reviewer. (3 of 100 reviews)
  • Pricing complaints dominate negative reviews — $568 quoted to swap a circuit breaker, $9,000 for a tankless water heater install. (2 of 100 reviews)

To be fair

  • On-site techs are frequently called out by name (Tim Waltman, Rory, Ethan) for clean, careful installs and second-opinion honesty. (cited in 3 of 100 reviews)
  • Handles multi-trade jobs (plumbing + HVAC + electrical) under one roof, useful for combined home projects. (cited in 2 of 100 reviews)
What reviewers praise
“Great service all around. Great communication around scheduling. Plumber was on time and did a great job. Would definitely use them again for other plumbing services.”
Gregory Bow · ★★★★★ · Google · Mar 2026
The most critical take we found
“Not an easy review for me. On a scheduled service time of 11-2 the Electrician finally contacted me and let me know that it would be 3pm before he arrived. I’ve been waiting since 10:30. He was pleasant and professional. There were significant differences in …”
Sherrill Jeter · ★★ · Google · Mar 2026

We read 100 of 200 reviews · newest from Mar 2026

(512) 309-1487
Full report →Website ↗

Also serving Spicewood — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Cedar Park Plumbing 4.9 (153 Google reviews) · Cedar Park · 17.2 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.9 (152 Google reviews) · Leander · 17.1 mi Call
Magic Plumbing ATX 4.9 (132 Google reviews) · Austin · 19.5 mi Call
Good Clean Plumbing - Cedar Park 5.0 (125 Google reviews) · Cedar Park · 16.1 mi Call
1-Tom-Plumber 4.9 (118 Google reviews) · Austin · 13.0 mi Call
MacLin Plumbing Co, Inc. 3.9 (81 Google reviews) · Leander · 17.8 mi Call
Cedar Park Plumbers 4.8 (75 Google reviews) · Cedar Park · 18.7 mi Call
Vaquero Plumbing-Leander Plumber 5.0 (54 Google reviews) · Leander · 17.6 mi Call
Whitestone Plumbing 5.0 (34 Google reviews) · Cedar Park · 15.0 mi Call
The Leander Plumber - Company 5.0 (33 Google reviews) · Leander · 16.2 mi Call
Ski's Plumbing 4.3 (24 Google reviews) · Liberty Hill · 19.2 mi Call
The Cedar Park Plumber 4.8 (23 Google reviews) · Cedar Park · 15.8 mi Call
Ask Bill's Plumbing 4.8 (23 Google reviews) · Leander · 17.4 mi Call
Austin Plumbing 5.0 (14 Google reviews) · Austin · 16.2 mi Call
Homestead Plumbing 5.0 (11 Google reviews) · Liberty Hill · 19.7 mi Call
Spicewood Plumbing 4.9 (370 Google reviews) · Marble Falls · 6.3 mi Call
Tanker's Plumbing & Septics 4.9 (132 Google reviews) · Marble Falls · 18.5 mi Call
Spicewood Plumbing 4.9 (25 Google reviews) · Marble Falls · 19.4 mi Call
Marble Falls Plumbing LLC 5.0 (18 Google reviews) · Marble Falls · 10.8 mi Call
Trinity Services 4.9 (191 Google reviews) · Marble Falls · 19.4 mi Call
Complete Care Plumbing Electric & AC 4.9 (84 Google reviews) · Marble Falls · 19.3 mi Call
Absolute Plumbing 5.0 (34 Google reviews) · Marble Falls · 19.8 mi Call
TD Plumbing 5.0 (17 Google reviews) · Marble Falls · 6.4 mi Call
Economy Plumbing Services of Marble Falls 4.7 (15 Google reviews) · Marble Falls · 19.1 mi Call
Plumber Annapolis Md 5.0 (4 Google reviews) · Leander · 15.7 mi Call

What reviewers complain about in Spicewood

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Proven Plumbing & Air — Serious customer service breakdown: One detailed 1-star review reports being called insistently by company to 'make it right,' only to be treated with contempt and disrespect by manager 'Richard' when the call finally happened, including berating and guilt-tripping behavior. This contradicts company's stated service values.
  • Benjamin Franklin Plumbing of North Austin — Pattern of poor workmanship on complex jobs: 1 mainline installation resulted in multiple leaks over years; technician's shoddy work required 2-3 revisits and company denied warranty responsibility
  • Benjamin Franklin Plumbing of North Austin — Questionable diagnostic practices: technician claimed water heaters needed $1–$3K in work after 'free flush' but reviewer observed heater had not actually been drained (scalding water drained for 20+ min suggests no work done)
  • Benjamin Franklin Plumbing of North Austin — Hidden fees structure: $79 trip fee + $58 membership fee automatically charged upfront ($137 total) before any work, with promised 15% discount that may not recoup the fee cost
  • Roger’s Plumbing — Serious recurring failure pattern: One customer reports 7 repeat visits for same dripping faucet issue under warranty, with technicians making it worse most times and arriving late repeatedly
  • Roger’s Plumbing — Management inflexibility on specialized equipment: One tankless water heater customer reports technician lacked Rinnai experience, refused to contact manufacturer support per customer request, and owner blamed customer rather than addressing service gap
  • Mr. Rooter Plumbing of Austin — Elder-customer scam allegation: one reviewer reports overcharges for unperformed work and a fraudulent inspection report passed off without a real inspector visit.
  • Mr. Rooter Plumbing of Austin — Property cleanup left for a month after a job — dirt and debris tracked into homes per one local complex resident.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Spicewood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,964 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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