FastPlumber near me

The 15 24/7 plumbers serving Spicewood

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,373 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown SpicewoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,373 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Spicewood

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Magic Plumbing ATX

Top pick24/7 per Google listing
4.9 (132 Google reviews)4.5 on Yelp (8) 19.5 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Magic Plumbing ATX holds 4.9 across 132 reviews with 97/100 sampled at 5-star — Jonathan answered a 6 PM Friday leak call after most places closed, and Sunday 9 PM sprinkler emergency response was on-site within 30 minutes.

Rating mix — of the 15 reviews we analyzed132 total on Google
512
40
30
20
13

Why we're cautious

  • Repipe project complaint: tenant without water for days because crew was understaffed vs the promised 4-5 person team and day-and-a-half timeline. (1 of 100 reviews)
  • A repipe job had a crew-size mismatch — promised 4-5 guys for a day-job, showed up with one person and intermittent help per a property manager. (1 of 100 reviews)

To be fair

  • Verified after-hours pickup — Jonathan answered a 6 PM Friday call when most shops were closed, plus a 9 PM Sunday emergency with on-site arrival in 30 minutes. (cited in 2 of 100 reviews)
  • Ice-storm burst pipe response — Ezekiel was on-site within hours and the fix took under an hour during a January Austin freeze. (cited in 1 of 100 reviews)
  • Pricing called fair by 5 reviewers including emergency calls — Mark and Marci both flagged 'fair price' explicitly. (cited in 2 of 100 reviews)
What reviewers praise
We had amazing service with Frederic! We had what shouldn't have been a difficult faucet repair but due to previous plumbing it made the job harder. Frederic handled it with expertise and poise. He had an amazing attitude the entire time and even took a look …
Bree Guy · ★★★★★ · Google · Feb 2026
The most critical take we found
I can’t believe they still never responded to my partner to try to make things right. Honestly very sketchy services.
Sam Vaughn · · Google · Jun 2025

We read 100 of 132 reviews · newest from Feb 2026

2

1-Tom-Plumber

Top pick24/7 per Google listing
4.9 (118 Google reviews)5.0 on Yelp (1) 13.0 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Small 4.9-star shop (118 reviews, 92/95 sampled at 5-star) with verified midnight emergency response — Brandyn took a midnight sewer clog and a Belterra business owner reports arrivals within 30 minutes of calling, consistently.

Rating mix — of the 15 reviews we analyzed118 total on Google
513
40
30
20
12

Why we're cautious

  • One reviewer documented a $200 charge to replace a rubber flapper in a toilet tank — flagged as overpriced for a 5-minute fix. (1 of 95 reviews)
  • Undisclosed 3.3% credit card surcharge surfaced as a complaint — reviewer felt it should have been declared upfront. (1 of 95 reviews)

To be fair

  • Verified midnight/after-hours service: Brandyn took an emergency sewer call at midnight and one business reports 30-minute arrival times across multiple jobs. (cited in 2 of 95 reviews)
  • Pricing transparency called out — techs explain cost upfront before starting work per multiple reviewers. (cited in 2 of 95 reviews)
  • Repeat-call loyalty signal: a Belterra business says 1-Tom is the only plumber they trust after trying all the big names. (cited in 1 of 95 reviews)
What reviewers praise
Very impressed with this business and how they interact with clients. They helped me navigate a flooding situation in my home and they were amazing in terms of responsiveness to all my texts and calls and overall simply very professional. Very highly …
candy ellard · ★★★★★ · Google · Jan 2026
The most critical take we found
Very friendly and quick response. B U T……. GIVEN a cost of $200 to replace a rubber flap in the toilet tank….and an undeclared 3.3% Credit Card Fee ( that’s THEIR cost of doing business, not mine), I don’t recommend them. I could have easily written a …
T · · Google · Mar 2026

We read 95 of 118 reviews · newest from Mar 2026

3

The Leander Plumber - Company

Top pick24/7 per Google listingSmall track record
5.0 (33 Google reviews) 16.2 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

All 38 analyzed reviews are 5-star (sentiment 100% positive); fair_pricing cited 5 times and same-day Memorial weekend toilet job completed in 1 hour.

Rating mix — of the 15 reviews we analyzed33 total on Google
515
40
30
20
10

What reviewers keep saying

  • Fair pricing called out in 5 of 38 reviews including 'no surprise fees' from a same-day customer. (cited in 3 of 38 reviews)
  • Fast response on holidays: Memorial weekend reviewer reports two toilets fixed within 1 hour of calling. (cited in 2 of 38 reviews)
  • Punctuality cited: reviewer says Michael arrived at the exact time he committed for a leaking commode repair. (cited in 2 of 38 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very professional, honest pricing, and great customer service. If you’re looking for a reliable local plumbing company, I highly recommend them.
testigo · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 38 of 33 reviews · newest from Dec 2025

Worth a look — with caveats

Real strengths, but read the concerns first
4

Mr. Rooter Plumbing of Austin

Caveats apply24/7 per Google listing
4.7 (709 Google reviews)3.8 on Yelp (83) 16.7 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Mr. Rooter franchise at 4.7 stars over 709 reviews — 77/100 sampled at 5-star, with documented after-hours response (Juan and Jeremiah finished a leak repair at 9:45 PM on an evening call) and an unusual trenchless cast-iron drainpipe option offered to older homes.

Rating mix — of the 15 reviews we analyzed709 total on Google
57
41
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Elder-customer scam allegation: one reviewer reports overcharges for unperformed work and a fraudulent inspection report passed off without a real inspector visit. (1 of 100 reviews)
  • Property cleanup left for a month after a job — dirt and debris tracked into homes per one local complex resident. (1 of 100 reviews)
  • $189 diagnostic fee plus a $89 install fee for a plug-and-play tankless sensor that the customer ended up installing himself. (1 of 100 reviews)

To be fair

  • Verified after-hours work — Juan and Jeremiah took a 6 PM leak call and finished by 9:45 PM same evening. (cited in 2 of 100 reviews)
  • Offers trenchless cast-iron replacement, called significantly less expensive than dig-up quotes — useful for older Austin homes. (cited in 1 of 100 reviews)
What reviewers praise
Had a leak in the washer hookup line at a rental house. Mr. Rooter was out the next day and did the repair quickly and for a fair price. Very responsive, professional, and communicative.
Chase Rupe · ★★★★★ · Google · Mar 2026
The most critical take we found
Call center confirmed no dispatch fee, then another call to change it to a $70 fee. Diagnosed the problem fine, then said it would be $1500 to change a kitchen faucet. These people are bait and switching and price gouging, avoid at all costs.
G A. · · Yelp · Dec 2022

We read 100 of 709 reviews · newest from Mar 2026

5

Plumb Doctors Inc.

Caveats apply24/7 per Google listing
4.9 (576 Google reviews)4.4 on Yelp (96) 17.8 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent workmanship and emergency response, but recent reliability issues and communication breakdowns suggest potential staffing changes are affecting consistency.

Rating mix — of the 15 reviews we analyzed576 total on Google
59
40
32
22
12

Why we're cautious

  • Recent sharp deterioration in responsiveness and reliability. Two recent reviews (Dec 2024-2025) report cancelled appointments, no-shows, unanswered phones, and full voicemails. One reviewer explicitly notes no positive reviews in the last 7 months. (2 of 185 reviews)
  • Potential staffing turnover affecting service. One reviewer mentions 'the top three plumbers have left' and notes the company 'WERE the best,' suggesting recent degradation in performance. (1 of 185 reviews)
  • High pricing on simple installations. One review documents $451 charge for a $40-70 expansion tank installation and $406 for a $30-50 drip pan, noting the installation work itself was competent but pricing felt exploitative. (1 of 185 reviews)

To be fair

  • Fast emergency response with multiple same-day and after-hours arrivals documented. 5 reviews explicitly mention rapid response during evenings, holidays, and weekends within 15-25 minutes. (cited in 5 of 185 reviews)
  • Strong workmanship quality with 8+ reviews praising efficiency, thoroughness, and professional execution. Specific mentions include complex jobs like slab leak repairs and toilet flange replacements. (cited in 6 of 185 reviews)
  • Transparent communication and customer education. 4 reviews highlight technicians explaining work, showing customers how to perform maintenance, and providing detailed documentation. (cited in 4 of 185 reviews)
What reviewers praise
We tracked down Plumb Doctors after a few plumbers recommended by friends turned us down because they didn't service tankless water heaters. We've since used them twice and I can highly recommend! Marc came out last year because our water wouldn't stay hot …
Jeffrey & Tina · ★★★★★ · Google · Aug 2024
The most critical take we found
Beyond disappointing- said they would be out this morning. Around 11:30am I called to confirm they were still coming, and was told the technician would be here in about an hour. Another hour went by, I called again- this time no one picked up and I was sent …
Lisa Pritchard · · Google · Dec 2025

We read 185 of 576 reviews · newest from Dec 2025

6

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (152 Google reviews)1.0 on Yelp (1) 17.1 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

94 of 97 reviews are 5-star and 21 reviews cite fast_response; one Yelp 1-star alleges a $290 charge for a 5-minute disposal fix.

Rating mix — of the 15 reviews we analyzed152 total on Google
513
40
30
20
12

Why we're cautious

  • Yelp 1-star alleges $290 quoted then dropped to $190 after objection for a 5-minute disposal turn — suggests overcharge-then-negotiate pattern. (1 of 97 reviews)
  • One 4-star reviewer flagged the service as expensive while still praising the technician. (1 of 97 reviews)

To be fair

  • Fast response cited in 21 of 97 reviews; same-day or within-hours arrival mentioned for water heater and disposal jobs. (cited in 3 of 97 reviews)
  • After-hours/weekend response confirmed: Sunday night drain leak and post-midnight sewage backup both addressed promptly. (cited in 2 of 97 reviews)
  • Water heater work specifically praised: 7 service mentions, including same-day diagnosis and attic replacement. (cited in 2 of 97 reviews)
What reviewers praise
Was having trouble with my water heater and when I called Roto Rooter they sent Jonny within a couple of hours to Diagnose what was going on. Thanks to him he was able to find the issue and get it squared away for us. Thank you sir for the help.
Isaac Valerio · ★★★★★ · Google · Feb 2026
The most critical take we found
Called Roto-rooter on a Saturday afternoon as we noticed a small leak under the bathroom sink cabinet. There was another pipe which was closed and apparently connects into the city drain, and the leak was from that outlet. The technician arrived promptly and …
Madhuri Korampally · · Google · Jul 2025

We read 97 of 152 reviews · newest from Feb 2026 · BBB A+ accredited

7

Cedar Park Plumbers

Caveats apply24/7 per Google listing
4.8 (75 Google reviews) 18.7 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

70 of 75 reviews are 5-star with 14 fast_response and 11 weekend_or_emergency mentions; one 2021 no-show on a scheduled appointment is the standout miss.

Rating mix — of the 15 reviews we analyzed75 total on Google
512
40
30
20
13

Why we're cautious

  • 1-star review: scheduled appointment a week out, no one arrived, excuses given instead of a reschedule call (1 of 75 reviews)
  • Only 1 fair_pricing theme hit despite 23 plumber-cost mentions — pricing comes up but customers don't always call it fair (1 of 75 reviews)

To be fair

  • Weekend and after-hours emergency calls cited in 11 of 75 reviews (water heater leak on a Sunday, weekend mainline backup) (cited in 4 of 75 reviews)
  • Pricing called out as reasonable in 11 cheap-plumber mentions (23 plumber-cost mentions overall), often beating other quotes (cited in 4 of 75 reviews)
  • Same-day arrival within an hour mentioned in 14 fast_response reviews (Ivran/Mike named repeatedly) (cited in 3 of 75 reviews)
What reviewers praise
I was in need of an emergency plumbing company and they were the only one that picked up the phone. They even came on a weekend. Thumbs up
Bianca Salazar · ★★★★★ · Google · Jan 2026
The most critical take we found
I scheduled an appointment with this company almost a week prior to the date they were suppose to arrive. The service was to fix a leaky toilet. This was for a rental property. My tenant agreed to take off from work to meet the plumbers there. On the …
Gary Griffin · · Google · Dec 2021

We read 75 of 75 reviews · newest from Jan 2026

8

The Cedar Park Plumber

Caveats apply24/7 per Google listingSmall track record
4.8 (23 Google reviews) 15.8 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Small sample (28 reviews analyzed, 23 on Google) — 27 of 28 are 5-star but one Feb 2025 reviewer says owner yelled and accused her of being a marketer over the phone.

Rating mix — of the 15 reviews we analyzed23 total on Google
514
40
30
20
11

Why we're cautious

  • Feb 2025 1-star: phone-screener accused caller of being a marketer, yelled 'you find someone else!' and hung up — phone intake behavior flagged (1 of 28 reviews)
  • Service-mention volume is thin (e.g. only 1 water-heater, 1 emergency-plumbers, 0 burst-pipe at the 5-star tier) — hard to know what they're best at (1 of 28 reviews)

To be fair

  • Recent late-2025 reviews call out punctual arrivals and clear scheduling (5 fast_response, 7 professional mentions in a 28-review sample) (cited in 3 of 28 reviews)
What reviewers praise
You can tell they are experienced and licensed plumbers who truly care about quality work. I will definitely use their plumbing services again.
Manuel Herrera · ★★★★★ · Google · Dec 2025
The most critical take we found
The man who answered the phone was extremely unprofessional. I wanted to inquire about their business before inviting a stranger into my home. He accused me of being a marketer. I explained that I would like to feel safe and confident about who is coming …
Meredith Roberts · · Google · Feb 2025

We read 28 of 23 reviews · newest from Dec 2025

9

Ask Bill's Plumbing

Caveats apply24/7 per Google listingSmall track record
4.8 (23 Google reviews) 17.4 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptionally fast emergency responder with strong workmanship, but beware of the All-State Plumbing umbrella company trap that caught at least one caller with inflated diagnostic fees.

Rating mix — of the 15 reviews we analyzed23 total on Google
514
40
30
20
11

Why we're cautious

  • Potential confusion with All-State Plumbing umbrella company: at least one caller reached All-State instead of the local 'Ask Bill's' operation, was charged $139 diagnostic fee with vague $489 estimate ('let's hope' it fixes the problem) (2 of 28 reviews)

To be fair

  • Exceptional responsiveness to emergency calls—multiple reviewers report same-day or late-night arrival (9:45pm, 10:30pm, Sunday morning), even on holidays like Thanksgiving (cited in 6 of 28 reviews)
  • Technicians arrive prepared with parts already on truck, minimizing job completion time (Ben had 'almost all of the parts already in his truck' for last-minute call) (cited in 2 of 28 reviews)
  • Consistent high-quality workmanship across diverse jobs (water heaters, slab leaks, tree root removal, toilet installation, burst pipes) (cited in 5 of 28 reviews)
What reviewers praise
Great plumbing company. They went above and beyond. They replaced my water heater but also helped me replaceing a outside faucet. Recommended
natalia medrano · ★★★★★ · Google · Aug 2024
The most critical take we found
I called this plumbing company because the house pictured is 1 block away from me, and with the pictures of the kids, it seemed like he would be down to earth. Not to mention that the reviews seemed good. When I called the number, it was an "umbrella …
Faye Campbell · · Google · Sep 2023

We read 28 of 23 reviews · newest from Aug 2024

10

Homestead Plumbing

Caveats apply24/7 per Google listingSmall track record
5.0 (11 Google reviews) 19.7 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Emergency-ready plumber who shows up fast and fixes it right, but pricing transparency is a major blind spot with zero mentions of costs across all reviews.

Rating mix — of the 5 reviews we analyzed11 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing dimension scores 0/100 with high variance (4-point spread across other metrics suggests inconsistent pricing experiences not reflected in these reviews) (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness—called at 5pm for urgent water leak and arrived expeditiously to diagnose and repair same day (cited in 1 of 5 reviews)
  • Consistently professional workmanship across multiple service types (water softener, faucet, toilet installation, leak repair) with attention to upfront explanation of work (cited in 3 of 5 reviews)
  • 5 of 5 reviews rate service 5/5 stars with repeat customer mentioning Chris by name and multiple jobs completed (cited in 5 of 5 reviews)
What reviewers praise
Homestead plumbing is the best of the best! I can’t recommend them enough, excellent service and knowledge!
Carra Greer · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11 reviews · newest from Jun 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Reliant Plumbing

We'd call someone else first24/7 per Google listing
4.7 (2,890 Google reviews)2.2 on Yelp (100) 8.2 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent emergency response and workmanship from field technicians, but serious red flags around billing disputes, refund processing, and aggressive upselling on major jobs.

Rating mix — of the 15 reviews we analyzed2,890 total on Google
53
40
30
20
112

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and unexplained charges. Three separate 1-star reviews report either surprise bills ($900 additional charge without explanation), refund withholding since October/November, or disputed $2,500 charges for incomplete services. (2 of 200 reviews)
  • Massive platform rating discrepancy: Google 4.7/5 (2,890 reviews) vs. Yelp 2.2/5 (100 reviews). The Yelp reviews specifically detail billing fraud, misdiagnosis, and contract abuse, suggesting possible review-generation campaigns or differential filtering. (3 of 200 reviews)
  • BBB rating of F with zero accredited status. No complaints recorded in past 3 years, but this may reflect non-reporting rather than actual compliance given the multiple open billing disputes in reviews.

To be fair

  • Fast emergency response, including nights and holidays. Multiple reviewers praise same-day or next-day arrival for urgent issues like burst pipes and Thanksgiving emergencies. (cited in 5 of 200 reviews)
  • High-quality workmanship from individual technicians. 10+ reviews specifically praise technicians by name (Roman, Carlos, Brody, Jason O, Jason F, Luis, Alan, Jose) for thoroughness, professionalism, and problem-solving. (cited in 8 of 200 reviews)
  • Good communication from field technicians. Multiple reviews note technicians explain issues clearly, provide options, and answer questions thoroughly. (cited in 4 of 200 reviews)
What reviewers praise
Great experience from the time I called I spoke with Alan he was very nice and professional told me a price and said his guys would be here the next day! Victor Garcia and Carlos Fuentes Showed up the next day on time, it was not an easy job pipe in my …
melissa bartholomae · ★★★★★ · Google · Feb 2026
The most critical take we found
This place is a scam, and the reason they have so many reviews is they relentlessly follow-up until you leave one. I had avoided leaving one until now because I was hoping to have this resolved. I had a tech come out to evaluate a leak and was quoted about …
Mitch Cuningham · · Google · Mar 2026

We read 200 of 2,890 reviews · newest from Mar 2026

12

Daniel's Plumbing and Air Conditioning

We'd call someone else first24/7 per Google listing
4.7 (2,807 Google reviews)2.4 on Yelp (100) 19.4 mi from downtown Spicewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Daniel's holds 4.7 across 2,807 reviews but 38/100 sampled are 1-star, including a $400+ quote for a basic kitchen snake that two other plumbers did for $150-200, and a multi-day water-leak emergency call documented as forgotten between morning text and afternoon dispatch.

Rating mix — of the 15 reviews we analyzed2,807 total on Google
53
40
30
22
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Plumbing-related remodel work caused mold per one customer — water gushing behind new shower wall into son's room, restoration crew called but repair follow-through documented as poor. (1 of 100 reviews)
  • Emergency dispatch documented as failing — reviewer was promised afternoon arrival on a 12/7 water leak, told at 3:30 PM the call was actually for the next day. (1 of 100 reviews)
  • Tech described as rude/upfront-payment-demanding at a commercial site before even diagnosing — escalated as a refusal-to-service incident. (1 of 100 reviews)

To be fair

  • Strong HVAC/install execution when crews land — named techs Marvin, Randy, Ryan, Elvin, Adam get repeat praise for clean installs. (cited in 3 of 100 reviews)
  • After-hours garbage disposal swap — one reviewer was offered 7-8 PM service with on-truck stainless steel and lower-cost models for upfront pricing. (cited in 1 of 100 reviews)
What reviewers praise
It was nice to have both Marvin and Randy show up at our house for the diagnostics estimate when our air conditioning was not working. It turned out to be a piece of wire which was broken which made the fan not work and caused mold to build up. Marvin …
Natalie Won · ★★★★★ · Google · Mar 2026
The most critical take we found
I had a bad experience with Daniel's Plumbing. They were a no show for an appointment. They have a very and ridiculously long period of five hours during which they may show up for an appointment. Most firms use a period of two hours. Don't rely upon them …
Greg S. · · Yelp · Dec 2022

We read 100 of 2,807 reviews · newest from Mar 2026

13

Clarke Kent Plumbing

We'd call someone else first24/7 per Google listing
4.5 (577 Google reviews)3.1 on Yelp (100) 19.7 mi from downtown Spicewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent same-day emergency response and workmanship, but pricing surprises and inconsistent customer service quality create risk on larger jobs.

Rating mix — of the 15 reviews we analyzed577 total on Google
55
40
30
24
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant dispatcher/after-hours customer service issues: 2 reviews from 2022-2023 describe rude staff, failed callback promises on emergency service, and dismissive handling of long-term customers requesting status updates (2 of 202 reviews)
  • Inconsistent quality across technicians: While most named technicians (Daniel, Andrew, Sam, Nate, Richard, Travis, Gabe) receive 5-star praise, multiple complaints cite rude or unprofessional plumber behavior from other dispatched staff (1 of 202 reviews)
  • No-show or extreme delay on scheduled emergency work: 1 review documents complete no-show on a day-before-Thanksgiving after-hours job despite customer being a 15+ year loyal account holder, with evasive and rude dispatcher communication (1 of 202 reviews)

To be fair

  • Fast emergency response: Multiple reviewers cite same-day or within-1-hour service, with one noting arrival within 30 minutes of call (cited in 4 of 202 reviews)
  • Strong workmanship and problem-solving: 9 reviewers praise quality of repairs, with specific mentions of going above and beyond, thorough diagnostics, and handling complex/unique problems (cited in 9 of 202 reviews)
  • Clear communication and transparency: 7 reviewers specifically mention technicians explaining work, showing progress, answering questions patiently, and being honest about pricing/issues (cited in 7 of 202 reviews)
What reviewers praise
I have used Clark Kent a few times now and have found them to be reliable, keeping me informed every step of the way. They have provided good service and patience in making sure I understand what is going on. The last service was complex but feel like my 2 …
Nina Fuller · ★★★★★ · Google · Feb 2026
The most critical take we found
Never Again... Incomplete work. No recovery. Poor customer service. 1) Incomplete work - They were hired to install two appliances. One appliance could not be enabled. The technician told me to call someone else. Another appliance was found to be not …
Ai F. · · Yelp · Dec 2019

We read 202 of 577 reviews · newest from Feb 2026 · BBB A+ accredited

14

Abacus Plumbing, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing
4.7 (200 Google reviews)2.1 on Yelp (100) 19.8 mi from downtown Spicewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Polarized 4.7-star big-box shop (50 5-star vs 45 1-star of 100 sampled): when techs like Tim or Rory show up on time the work is clean, but 38 reviews flag pricing complaints and multiple Yelp users report no-shows or 6-hour windows that close empty.

Rating mix — of the 15 reviews we analyzed200 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 12 reviews flagged as expensive; one reviewer documented a $9,000 tankless quote and another a $568 breaker swap. (2 of 100 reviews)
  • Repeated no-show reports — including a 5-month rewire project where Abacus 'didn't show up' weekly per the reviewer. (3 of 100 reviews)
  • Pricing complaints dominate negative reviews — $568 quoted to swap a circuit breaker, $9,000 for a tankless water heater install. (2 of 100 reviews)

To be fair

  • On-site techs are frequently called out by name (Tim Waltman, Rory, Ethan) for clean, careful installs and second-opinion honesty. (cited in 3 of 100 reviews)
  • Handles multi-trade jobs (plumbing + HVAC + electrical) under one roof, useful for combined home projects. (cited in 2 of 100 reviews)
What reviewers praise
Great service all around. Great communication around scheduling. Plumber was on time and did a great job. Would definitely use them again for other plumbing services.
Gregory Bow · ★★★★★ · Google · Mar 2026
The most critical take we found
Not an easy review for me. On a scheduled service time of 11-2 the Electrician finally contacted me and let me know that it would be 3pm before he arrived. I’ve been waiting since 10:30. He was pleasant and professional. There were significant differences in …
Sherrill Jeter · ★★ · Google · Mar 2026

We read 100 of 200 reviews · newest from Mar 2026

15

Austin Plumbing

We'd call someone else first24/7 per Google listingSmall track record
5.0 (14 Google reviews)5.0 on Yelp (1) 16.2 mi from downtown Spicewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Austin Plumbing is a tiny 14-review 5-star shop — sample looks templated (Aiden Saunders, Colin Hurst, Jonathan Cole all describe leak detection in nearly identical phrasing), so treat the rating with caution; named techs (CJ, Chesley) show up in two more believable reviews.

Rating mix — of the 15 reviews we analyzed
515
40
30
20
10

Why we're cautious

  • Multiple reviews use near-identical phrasing about leak detection and pricing — suggests templated review submissions worth scrutinizing. (3 of 20 reviews)
  • Tiny review pool of 14 — limited signal for an emergency-readiness decision and several reviews look templated around generic 'leak detection' phrasing. (3 of 20 reviews)

To be fair

  • Real-name techs Chesley and CJ both called out for prompt, hour-long jobs by named local customers. (cited in 2 of 20 reviews)
What reviewers praise
We’ve used this company for clogged drains, leak repairs, and general plumbing maintenance, and the service has been consistent every time. Clear communication, quality workmanship, and prompt scheduling. Definitely a plumbing company we trust in Austin.
Jonathan Cole · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 20 of 14 reviews · newest from Feb 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Spicewood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,373 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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