FastPlumber near me

The 15 plumbers serving Helotes, ranked.

20 plumbing companies serve the Helotes area within 20 miles, and we've read 2,000 of their public reviews — the critical ones first. 14 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 20 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 19 of the 20 companies have one — it's flagged below with their exact words. One number worth knowing: 1st Call Plumbing & AC alone carries 2,022 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown HelotesHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,500 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Helotes →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (1,344 Google reviews)4.5 on Yelp (11) 17.8 mi from downtown Helotes
Our take — how we form it

5.0★ across 1,344 reviews; 100 analyzed with 97 at 5★; fast_response=23, professional=53, workmanship=11 in themeCounts; same-day dispatch confirmed repeatedly with named techs (Angel Martinez, Brandon) across diverse service types.

Rating mix — of the 15 reviews we analyzed1,344 total on Google
5★12
4★1
3★1
2★0
1★1

What reviewers keep saying

  • Same-day dispatch confirmed in 5+ of 12 quotes including Sunday geyser fix in 90 minutes and garbage disposal quote + install across two separate same-day visits. (cited in 3 of 100 reviews)
  • Technician communication praised in 3 of 12 quotes: Angel texted arrival time and was punctual; phone rep Carrie expedited same-day booking; Terry offered military discount on first call. (cited in 3 of 100 reviews)
  • Broad service capability confirmed in reviews: toilet replacement, broken pipe/flange, slab water line, water heater, garbage disposal, drain clearing, and gas line repair all mentioned. (cited in 3 of 100 reviews)

What reviewers complain about

  • 1 of 100 reviews flagged pricing as 'a little high' relative to expectations despite positive outcome; 1 low-rating review present in the 100-sample distribution. (1 of 100 reviews)
What reviewers praise
“Marcus and Angel did a great job. Very professional and fast. Cleared drain quickly and provided a quote to permanently fix issue. The phone employees Carrie was extremely helpful. She was able to get techs out same day on short notice. I highly recommend …”
Rick Rowe · ★★★★★ · Google · Mar 2026
The most critical take we found
“My husband was out of town. 1-Tom-Plumber wanted to start digging up my yard with an excavator, price starting at $800, my husband returned just in time to fix the problem in less than 10 minutes, price $10, so disappointing.”
Amy W. · ★ · Yelp · Feb 2025

We read 100 of 1,344 reviews · newest from Mar 2026

(726) 226-2235
Full report →Website ↗
2

Big City Plumbing, LLC

Top pick
4.9 (1,203 Google reviews)4.7 on Yelp (79) 18.4 mi from downtown HelotesNot a 24/7 shop
Our take — how we form it

4.9 stars, 1,203 reviews, BBB A+ accredited; 92% 5-star with 96% positive sentiment — water line excavation work praised for flagstone preservation and same-day quotes, though Yelp logs 4 poor-workmanship incidents and $75 uncommunicated upcharges.

Rating mix — of the 15 reviews we analyzed1,203 total on Google
5★11
4★1
3★0
2★0
1★3

What reviewers keep saying

  • Excavation crew praised for saving flagstone and leveling the yard on complex water-line repairs (cited in 2 of 100 reviews)
  • Fast response and professional communication — transparent fees, office staff proactively updated customers at each step (cited in 2 of 100 reviews)
  • Worked Christmas Eve on a slab leak through a full day — located and repaired under-foundation leak (cited in 1 of 100 reviews)

What reviewers complain about

  • Quote bumped $75 after service without prior notice (2 couplings charged extra); customer relied on office staff to recover (1 of 100 reviews)
  • Poor workmanship flagged in multiple Yelp reviews — tech didn't resolve issue on first visit and wanted additional charge; no-show on estimate then late arrival (2 of 100 reviews)
What reviewers praise
“Called Big City Plumbing after notifications from SAWS about excessive water usage. Chris & James performed a leak detection inside my home. Nothing inside was found. Water meter was still showing "running". Overnight water was flowing front yard down …”
Bette Delgado · ★★★★★ · Google · Mar 2026
The most critical take we found
“Unprofessional, incorrect information given by operator on initial call. Didn't fix the issue with the first visit, had to come out again and wanted to charge an additional amount for something that was still broken. Peter and his helper that came out today …”
Amanda V. · ★ · Yelp · Dec 2020

We read 100 of 1,203 reviews · newest from Mar 2026 · BBB A+ accredited

(210) 499-1010
Full report →Website ↗
3

Tietze Plumbing, Heating and Air

Top pick24/7 per Google listing
4.8 (1,159 Google reviews)3.6 on Yelp (19) 3.5 mi from downtown Helotes
Our take — how we form it

4.8★ on 1,159 Google reviews; professional=62 and workmanship=25 lead 100 analyzed; water-heater (21 mentions) and same-day (10 mentions) are the standout services, with weekend/emergency availability confirmed in 6 cases.

Rating mix — of the 15 reviews we analyzed1,159 total on Google
5★8
4★1
3★0
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Water heater replacements (21 mentions) handled same-day or next-day including Saturday/Sunday, technician explains options before starting (cited in 2 of 100 reviews)
  • Technicians proactively check adjacent issues (water pressure, warranty status) beyond the stated job scope in multiple reviews (cited in 2 of 100 reviews)
  • Fair pricing confirmed in 6 themeCounts; upfront cost disclosure before work starts cited by multiple reviewers (cited in 2 of 100 reviews)

What reviewers complain about

  • expensive=4 in themeCounts; one Yelp reviewer found the second technician disengaged compared to the first, and pricing inconsistency across visits was a concern (1 of 100 reviews)
What reviewers praise
“Our technician Eric Guerrero from Tietze Plumbing, Heating and Air was amazing! He was friendly and resolved our plumbing issue very quickly. He then went an extra step and checked the water pressure and discovered it was high and adjusted it. He was very …”
Carolyn Patton · ★★★★★ · Google · Feb 2026
The most critical take we found
“Well. First experience was really good. A nice gentleman came out to check my water softener. It was about 15 years old and I was tired of the expensive repairs. It was from a huge national chain. He made me a reasonable quote and replaced it that afternoon. …”
Robert P. · ★★ · Yelp · Dec 2016

We read 100 of 1,159 reviews · newest from Feb 2026

(210) 688-3350
Full report →Website ↗
4

PlumbSmart

Top pick24/7 per Google listing
4.9 (1,067 Google reviews)5.0 on Yelp (17) 14.2 mi from downtown Helotes
Our take — how we form it

4.9 stars, 1,067 reviews; 95% 5-star, 97% positive sentiment — after-hours underground pipe repair in under 90 minutes, honest assessment that saved one customer from a $45,000 unnecessary repair quote from a competitor.

Rating mix — of the 15 reviews we analyzed1,067 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Diagnosed leak after hours on a Friday and repaired in ~90 minutes with all parts on hand — water restored same evening (cited in 1 of 100 reviews)
  • Technician refused payment for first drain cleaning visit; returned and found nail-through-pipe the real culprit without upselling (cited in 1 of 100 reviews)
  • Saved customer from $45,000 competitor quote — honest inspection found no plumbing problems (cited in 1 of 100 reviews)

What reviewers complain about

  • 2 reviews flag surprise fees concern; though 7 reviews explicitly note no hidden charges, 2 past customers raised the topic (2 of 100 reviews)
What reviewers praise
“Paul was great. I called first thing in the morning with a rather bad clog that had me extremely frustrated the night before. The scheduling team got everything set up, and Paul showed up right on time. He listened to me explain what was going, then got right …”
Chris Hugg · ★★★★★ · Google · Mar 2026
The most critical take we found
“I called PlumbSmart simply asking for a labor-only quote on a water heater and water softener I already purchased. Within the first minute, the receptionist had a terrible attitude. She immediately demanded my name and number, and when I politely said I just …”
Carlos Diaz · ★ · Google · Jun 2026

We read 100 of 1,067 reviews · newest from Mar 2026

(210) 810-0810
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

1st Call Plumbing & AC

Caveats apply
4.9 (2,022 Google reviews)3.8 on Yelp (70) 19.7 mi from downtown HelotesNot a 24/7 shop
Our take — how we form it

4.9 stars on 2,022 Google reviews; 79 of 100 analyzed are 5-star but 14 are 1-star — fast response praised in 28 reviews, yet pricing disputes (including $2,700 water heater charge) and no-show incidents also documented.

Rating mix — of the 15 reviews we analyzed2,022 total on Google
5★7
4★1
3★1
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • No-show with multiple reschedules confirmed in 1 review — tech appeared, said too cold to diagnose, rescheduled twice, then no-showed without calling (1 of 100 reviews)
  • Pricing complaints in 6 of 100 reviews — $2,700 water heater install charged (comparable models ~$700-800 at Home Depot); elderly customer also cited for price inflation (2 of 100 reviews)

To be fair

  • Fast response cited in 28 of 100 reviews — same-day and within-the-hour dispatch confirmed across multiple emergency situations (cited in 4 of 100 reviews)
  • Repeat-customer loyalty demonstrated — multiple reviewers cite years of ongoing use with consistent technician quality (cited in 2 of 100 reviews)
What reviewers praise
“This is the second time I’ve used 1st Call Plumbing, and I continue to be very impressed with their service. They respond quickly and are able to get technicians out in a timely manner. Every technician I’ve worked with has been very knowledgeable and takes …”
Christina R · ★★★★★ · Google · Mar 2026
The most critical take we found
“My daughter just had a water heater replaced for $2700 that I paid for and it only had a minimal warranty. I call the company as soon as I found out and told them cancel the installation while they were draining the tank and they agreed, but the tech went …”
Thomas S. · ★ · Yelp · Dec 2022

We read 100 of 2,022 reviews · newest from Mar 2026

(210) 446-0200
Full report →Website ↗
6

Mr. Plumber Plumbing Co.

Caveats apply24/7 per Google listing
4.8 (1,781 Google reviews)3.2 on Yelp (38) 13.2 mi from downtown Helotes
Our take — how we form it

4.8★ across 1,781 reviews with 86% five-star ratings; strong water heater specialty (25 mentions) and consistent workmanship scores, with isolated pricing-transparency complaints on Yelp.

Rating mix — of the 15 reviews we analyzed1,781 total on Google
5★4
4★0
3★0
2★3
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Water heater work cited in 25 of 100 analyzed reviews with detailed explanations of options and add-ons; city inspector praised workmanship quality on one install. (cited in 4 of 100 reviews)
  • Workmanship theme in 20 of 100 analyzed reviews; technicians complete complex jobs (gas line installs, bathroom remodel piping) in single visits and bring appliances up to code. (cited in 3 of 100 reviews)
  • Same-day and fast-response capability in 9 of 100 analyzed reviews; Friday evening dispatch and same-day appointment availability confirmed. (cited in 3 of 100 reviews)

What reviewers complain about

  • Pricing transparency issues on Yelp: flat-rate quotes without labor/parts breakdown, $440 for a 30-minute drain snake, and $600 quote on a part costing $150–200. (3 of 100 reviews)
  • Scheduling inconsistency: cancelled appointment due to rain with 30-minute notice, then reversed the cancellation — creating confusion without resolution. (1 of 100 reviews)
What reviewers praise
“Excellent service and completed work. Jose was very knowledgeable in his trade. He completed a re-piping of drain/vents and set a new shower valve for a bathroom remodel in 1 day. Everyone involved from Champion was professional and courteous. I feel the …”
Greg White · ★★★★★ · Google · Mar 2026
The most critical take we found
“Not sure if they have good plumbing service or not since they cancelled due to weather. Guess they don't check the forecast and call 30 mins before an appointment and say they can't come out because of the rain. Iv seen plenty of plumbing services use a …”
eric e. · ★ · Yelp · Dec 2019

We read 100 of 1,781 reviews · newest from Mar 2026

(210) 684-7010
Full report →Website ↗
7

Anchor Plumbing Services

Caveats apply24/7 per Google listing
4.9 (1,751 Google reviews)4.2 on Yelp (100) 3.1 mi from downtown Helotes
Our take — how we form it

4.9★ / 1,751 reviews but BBB C+ (not accredited); 84% 5-star yet 11% negative; 21 fast_response signals and 18 water heater mentions, but 4 expensive complaints and 2 poor_workmanship flags including a ghost-you-after-billing incident.

Rating mix — of the 15 reviews we analyzed1,751 total on Google
5★9
4★0
3★1
2★2
1★3

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Bait-and-switch billing: original estimate raised after old sink removed; customer left without hot water all weekend; company ignored refund request for 1 week. (1 of 100 reviews)
  • Pricing inconsistent: $730 quoted for a PVC 90-degree fitting the customer had already exposed; 4 expensive and 2 fair_pricing mentions against 39 plumber-cost signals. (1 of 100 reviews)
  • Post-billing ghosting documented: sink re-priced after demo, left customer without hot water all weekend, ignored callback requests for a week. (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 13 of 100 analyzed reviews; Saturday 20-minute call-to-arrival documented for faucet install. (cited in 2 of 100 reviews)
  • Water line replacement done at honest price after competitor attempted to price-gouge; technician Dakota credited across multiple water heater and pressure-valve reviews. (cited in 3 of 100 reviews)
  • Code-compliance work on water heater installs includes required safety upgrades; 4-year post-install return to address pressure issue by same techs documented. (cited in 2 of 100 reviews)
What reviewers praise
“I cannot say enough good things about this company. I originally called them after another company tried to completely price gouge me for replacing a water line. I was already dealing with a lot in my personal life, and the added financial stress was …”
eric martin · ★★★★★ · Google · Feb 2026
The most critical take we found
“Pros: prompt service. I was able to call and have someone service the leak in the same day. Staff was courteous. Cons: pricing felt like borderline highway robbery. I had a leak just off the water meter. I exposed and discovered the leak, a pvc 90 degree …”
Ryon B. · ★★ · Yelp · Dec 2022

We read 100 of 1,751 reviews · newest from Feb 2026

(210) 468-8890
Full report →Website ↗
8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (999 Google reviews)2.8 on Yelp (98) 16.3 mi from downtown Helotes
Our take — how we form it

Roto-Rooter SA holds 4.8 stars on 999 reviews with low consistency (0.30) — 23% one-star reviews signal meaningful quality variance. Daniel G cited by name across multiple reviews for early arrivals and sewer persistence; no-show pattern and pricing complaints are documented weaknesses.

Rating mix — of the 15 reviews we analyzed999 total on Google
5★6
4★1
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two consecutive no-shows on same appointment with no proactive communication — Yelp reviewer lost full day waiting (1 of 100 reviews)
  • 2011 PVC repair later admitted by a second tech to be a 'temporary fix not meant to last more than a year' — original tech never disclosed this (1 of 100 reviews)
  • No-show pattern on record: two consecutive missed appointments on same customer, rude receptionist — Yelp reviewer (1 of 100 reviews)

To be fair

  • Daniel G cited by name by multiple independent reviewers for early arrival, professionalism, and earning repeat commercial business (cited in 2 of 100 reviews)
  • Sewer clearance backed by 30 years experience and 6-month warranty — Daniel G persisted 3+ hours to break through blockage (cited in 1 of 100 reviews)
  • Toilet flood managed while homeowner was out of town: team packed valuables, coordinated with insurance, restored home (cited in 1 of 100 reviews)
What reviewers praise
“AWESOME COMPANY AND SERVICE! Intake call was a little iffy, so it did sort of threw me off but she got us a immediate response and appointment. Both Johnny and Jacob came out completed the evaluation and quote. They also knew I had another company scheduled …”
Lori Campos-Bautista · ★★★★★ · Google · Feb 2026
The most critical take we found
“Really perplexing how they have such a good rating. I had a leak at 3am, scheduled the plumber to arrive promptly at 8. When I asked about pricing, the person on the line said they have no information on pricing— suspicious. They assured me that the $75 site …”
Lucian Smith · ★ · Google · Jan 2026

We read 100 of 999 reviews · newest from Feb 2026 · BBB A+ accredited

(210) 822-8054
Full report →Website ↗
9

bluefrog Plumbing and Drain of San Antonio

Caveats apply24/7 per Google listing
4.7 (867 Google reviews)2.9 on Yelp (31) 6.2 mi from downtown Helotes
Our take — how we form it

4.7★ on 867 Google reviews; professional=56 and fast_response=18 are the dominant themes in 100 analyzed, but expensive=5 and a pattern of dishonesty/overbilling complaints on Yelp demand scrutiny.

Rating mix — of the 15 reviews we analyzed867 total on Google
5★7
4★1
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp complaint alleges company lied about offering a cost breakdown, then charged $3,500 flat with no itemization — a pattern of flat-fee opacity noted by multiple reviewers (2 of 100 reviews)
  • expensive=5 in themeCounts; one Yelp reviewer paid $3,500 with no itemized breakdown despite being promised one; another paid over $1,000 for ~1 hour of cartridge work (2 of 100 reviews)
  • Weekend emergency dispatch failed in at least 1 documented case: AI receptionist did not relay the call to a technician, customer waited 2 extra days (1 of 100 reviews)

To be fair

  • Same-day scheduling confirmed in 6 reviews; technicians arrive on time and diagnose correctly per multiple 5-star accounts (cited in 2 of 100 reviews)
  • Water heater installs (12 mentions) handled quickly with clear upfront explanation; one reviewer booked, inspected, and installed on schedule with zero complaints (cited in 2 of 100 reviews)
  • Technicians cited for thoroughness: explaining issues in detail, cleaning up after work, and walking customers through root cause (cited in 2 of 100 reviews)
What reviewers praise
“The technician. Paul was very courteous and patient with me. He was able to explain everything in detail, I was very glad And happy with Him. I will continue to ask for him when I have Need for a Plumber.”
nelda garcia · ★★★★★ · Google · Jan 2026
The most critical take we found
“I am extremely disappointed with BlueFrog. I had a great experience with them one time, then trusted them with my VIP clients. They took advantage of my clients, charging them over $1,000 for work that took about an hour and telling me that it was because …”
Dawn B. · ★ · Yelp · Dec 2023

We read 100 of 867 reviews · newest from Jan 2026

(210) 960-8685
Full report →Website ↗
10

A & M Plumbing

Caveats apply
4.8 (676 Google reviews)2.7 on Yelp (21) 20.0 mi from downtown HelotesNot a 24/7 shop
Our take — how we form it

4.8★ across 676 reviews, BBB A+ accredited; 13 of 100 analyzed are 1★ — most complaints cluster around warranty work billing, pricing opacity, and damaged appliances not remedied.

Rating mix — of the 15 reviews we analyzed676 total on Google
5★4
4★0
3★1
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1★ reviews cite inflated out-of-pocket charges on warranty jobs: '$795 plus $75 to look at it' for a PVC pipe fix under an hour; 'no price list' when asked (2 of 100 reviews)
  • Surprise fees signal (themeCounts.surprise_fees=1): reviewer's dishwasher damaged during install with no resolution offered; excuses cited instead (1 of 100 reviews)
  • Pricing opacity under home warranty assignments: 3 of 100 reviews cite expensive theme; one reviewer reports $2,000+ in out-of-pocket charges with no itemized price list provided on request (1 of 100 reviews)

To be fair

  • 59 of 100 analyzed reviews cite professional conduct; technicians like Marc Rios and Jonathan/Angel praised for thorough walk-throughs and explaining preventative measures (cited in 2 of 100 reviews)
  • Water heater swaps done quickly with old unit and packing materials removed; tech very experienced on step-by-step job explanation (cited in 1 of 100 reviews)
  • Fast response: 9 of 100 reviews cite fast_response; Gibby and Romeo noted as on-time and knowledgeable for AHS-referred dispatch (cited in 1 of 100 reviews)
What reviewers praise
“Everything was more than I expected. Everything was explained step by step.The situation was assessed and explained to me thoroughly and in a way I could understand. The tech was obviously very experienced and professional. The job was done quickly. I was …”
Ida Casillas · ★★★★★ · Google · Feb 2026
The most critical take we found
“Awful! Would not recommend. I used them for a simple leak on my water heater. Was forced to pay $75 co-pay just for them to come out. Then once looking at the unit, was trying to force me to pay another $850+ for items I didn't need for the leak. Was told …”
Enrique Z. · ★ · Yelp · Oct 2020

We read 100 of 676 reviews · newest from Mar 2026 · BBB A+ accredited

(210) 449-9588
Full report →Website ↗
11

Roadrunner Plumbing & Air

Caveats apply24/7 per Google listing
4.9 (657 Google reviews)3.9 on Yelp (25) 7.5 mi from downtown Helotes
Our take — how we form it

Roadrunner Plumbing holds 4.9 stars on 657 reviews with 91% positive sentiment and BBB A+ — strongest on water heater installs and water main replacements, but $780 drain-line pricing and late-arrival pattern undercut an otherwise strong record.

Rating mix — of the 15 reviews we analyzed657 total on Google
5★8
4★0
3★0
2★3
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Tech quoted $780 to clear one AC drain line; when customer declined, tech claimed his drive was too far to honor the $75 diagnostic fee and increased it on the spot (1 of 100 reviews)
  • Yelp reviewer alleges tech pushed unnecessary whole-house filter ($1,100) and pressure regulator ($900) — county confirmed normal 80 PSI pressure (1 of 100 reviews)
  • Late-arrival pattern: Yelp reviewer scheduled noon-4, tech arrived at 5:45; another reviewer booked 8 AM, tech arrived at 11 AM with no proactive update (2 of 100 reviews)

To be fair

  • Water main replacement done same day with step-by-step communication — Angel and Chance showed options, kept homeowner informed throughout (cited in 1 of 100 reviews)
  • Tankless water heater rescue after 5 other plumbers failed — ensured code compliance, transparency, and quality at every step (cited in 1 of 100 reviews)
  • 24/7 confirmed with no weekend surcharge on documented Saturday call — 7-year recurring toilet problem diagnosed and resolved (cited in 1 of 100 reviews)
What reviewers praise
“Mike Genson and crew were polite, professional, and thorough in maintaining our plumbing. We have been long time clients of Roadrunner Plumbing, always excellent and expert services rendered with each visit. We recommend their services to all!”
Bill Thomson · ★★★★★ · Google · Feb 2026
The most critical take we found
“Was quoted over $7,000 to replace and clear lines. Brought in Cambliss Plumbing that is also local and did everything in less than 2 hours and was told it cold take 2days buy Chris. No longer getting any business from us. New unit in place with 7 yr warranty …”
Paul Royston · ★ · Google · Dec 2025

We read 100 of 657 reviews · newest from Feb 2026 · BBB A+ accredited

(210) 763-2721
Full report →Website ↗
12

George Plumbing Co.

Caveats apply
4.9 (613 Google reviews)4.4 on Yelp (55) 13.7 mi from downtown HelotesNot a 24/7 shop
Our take — how we form it

George Plumbing Co.: 91 of 100 analyzed reviews are 5-star but 7 are 1-star; expensive theme in 5, unprofessional in 3, surprise_fees in 1; pricing complaints appear in both Yelp and Google negative reviews.

Rating mix — of the 15 reviews we analyzed613 total on Google
5★11
4★0
3★0
2★1
1★3

Why we're cautious

  • Surprise fees and rudeness documented: charged travel time to/from job without prior disclosure, then was rude when customer called about the bill (1 of 100 reviews)
  • Misdiagnosis documented in 1-star Yelp review: concluded cracked sink basin caused water damage; a second plumber found loose shower tiles in 5 minutes (1 of 100 reviews)
  • Pricing complaints in 5 of 100 reviews; one estimate for a 3-year-old Rinnai tankless heater totaled $8,158 — higher than replacement cost — with padded line items cited verbatim (1 of 100 reviews)

To be fair

  • workmanship theme in 24 of 100 reviews — multi-tech crews praised for thoroughness, accuracy, and site cleanliness on water heater and sewer work (cited in 2 of 100 reviews)
  • fast_response in 13 reviews; same-day service confirmed in 10 service mentions, including water softener leak fixed same day (cited in 2 of 100 reviews)
  • Cost negotiation documented: Doug and Daniel offered multiple price options on exterior main-line repair, delivering a 5-ft spot fix under budget vs. prior quotes (cited in 1 of 100 reviews)
What reviewers praise
“I cannot say enough good things about Doug and Daniel, they truly know what they’re doing. We had a massive leak on our exterior main line, and from the initial estimate call with George Plumbing Co., Doug and Daniel were able to quickly and accurately locate …”
Jacqueline Rodriguez · ★★★★★ · Google · Feb 2026
The most critical take we found
“Good customer service but prices are ridiculous. 1100$ to install a faucet, 500$ to replace angle valves.”
Marcus Mondragon · ★★ · Google · Dec 2025

We read 100 of 613 reviews · newest from Feb 2026

(210) 740-0748
Full report →Website ↗
13

Ambition Plumbing & Drain Services

Caveats apply
4.9 (600 Google reviews)3.8 on Yelp (13) 13.3 mi from downtown HelotesNot a 24/7 shop
Our take — how we form it

4.9★ on 600 reviews with 92 of 100 being 5-star; Fernando's team walked a freeze-burst customer through shutoff location by phone before arriving and prevented a $7,000 repair by methodically diagnosing a shower cartridge — but 2 Yelp home-warranty jobs show rude dismissal and a 24-hour+ abandonment.

Rating mix — of the 15 reviews we analyzed600 total on Google
5★10
4★0
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Fernando personally accused of aggression and dishonesty in a 2022 Yelp review: declined to diagnose a water heater after making customer wait 5 hours, walked out without checking the unit, customer had to call another company. (1 of 100 reviews)
  • Warranty-channel upsell complaint: faucet cartridge diagnosis disputed — inconsistent explanations given about high water pressure causing failure; no written diagnosis provided. (1 of 100 reviews)
  • Home-warranty channel shows a pattern of abandonment: 1 Yelp reviewer had a water leak job left for 24+ hours, with no callback after a Friday evening message; finally reached company at noon Monday and was dismissed. (1 of 100 reviews)

To be fair

  • Phone-guided emergency triage confirmed: Fernando walked a freeze-burst customer through finding the water shutoff before dispatch — fast_response cited in 17 of 100 reviews. (cited in 2 of 100 reviews)
  • Deep diagnostic saves: Lazz diagnosed a $7,000 estimated repair as a simple shower cartridge; Lazarus identified an expansion tank hole vs broken pipe and had the replacement on the truck — 11 workmanship-themed reviews. (cited in 2 of 100 reviews)
  • Weekend and middle-of-night dispatch confirmed: burst pipe response at 2am (burst pipe mentioned 5 times across the batch); weekend_or_emergency theme in 4 of 100 reviews. (cited in 2 of 100 reviews)
What reviewers praise
“My Wife and I were extremely happy with the service that was done. Plumber was prompt and very Professional. He explained all the work throughly and was also very Knowledgeable about his work. I would recommend Ambition Plumbing to everyone I know. If I have …”
Mark Salazar Sr · ★★★★★ · Google · Feb 2026
The most critical take we found
“To Whom It May Concern.the plumer Name fernando he is absolutely not a plumer he is somthing alse , not honest ver agrissive and rude . he ask me to remove my car from the garage just so he can get in , he skip from the job by find any reason . all what …”
Zak H. · ★ · Yelp · Dec 2022

We read 100 of 600 reviews · newest from Feb 2026 · BBB A+ accredited

(210) 209-3510
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Reliant Plumbing - San Antonio

We'd call someone else first24/7 per Google listing
4.7 (580 Google reviews)3.5 on Yelp (21) 14.1 mi from downtown Helotes
Our take — how we form it

4.7★ across 580 reviews with 78% five-star ratings, but 19 one-star reviews flag unauthorized charges, leaking post-repair work, and a tech offering free memberships to delete negative reviews.

Rating mix — of the 15 reviews we analyzed580 total on Google
5★7
4★0
3★0
2★0
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer documents tech offering 'free memberships' in exchange for deleting negative reviews — escalated to TSBPE and bank chargeback. (1 of 100 reviews)
  • Unauthorized charges reported on Yelp: work performed without approval, company unresponsive to dispute attempts. (1 of 100 reviews)
  • Surprise fee pattern: charged $1,000 then quoted $20,000 for a 'problem' one reviewer says did not exist after the initial fix failed. (1 of 100 reviews)

To be fair

  • Workmanship detail cited in 11 of 100 analyzed reviews: techs rebuild components fully, test multiple times, and level/seal everything rather than taking shortcuts. (cited in 3 of 100 reviews)
  • Fast response in 12 of 100 analyzed reviews; Saturday-night and same-day availability confirmed across 9 same-day-plumber-tagged reviews. (cited in 2 of 100 reviews)
  • Clear communication scored in 8 of 100 analyzed reviews: techs explain steps, walk customers through options, and follow up post-service. (cited in 2 of 100 reviews)
What reviewers praise
“I had an outstanding experience with **Reliant Plumbing**, and I can’t say enough good things about **Sam and Conrad**, who came out to give me an estimate on repairing my sewer line. From the moment they arrived, they were professional, personable, and …”
Matt Saucier · ★★★★★ · Google · Feb 2026
The most critical take we found
“I have had a horrible experience with Reliant Plumbing. Charged $800 for a PVC pipe replacement to a Ptrap, only for the work to start leaking. I had calls back and forth with the company, was transferred to three different staff members over the course of …”
Rachael Lorenzetti · ★ · Google · Mar 2026

We read 100 of 580 reviews · newest from Mar 2026

(210) 468-8020
Full report →Website ↗
15

Simple Service Plumbing, Heating & Air

We'd call someone else first24/7 per Google listing
4.9 (363 Google reviews)4.6 on Yelp (28) 14.0 mi from downtown Helotes
Our take — how we form it

4.9★ across 363 reviews but two recent 1-star reviews allege the company went out of business mid-job in 2025, leaving a customer's packed-out home unattended. 87% positive in analyzed reviews, but operational status is a serious concern.

Rating mix — of the 15 reviews we analyzed363 total on Google
5★11
4★0
3★1
2★1
1★2

Why we're cautious

  • Recent 1-star review (2025-10-15) alleges Simple Service Plumbing went out of business mid-job: customer's two bedrooms, dining room, kitchen, and bath were packed out by a restoration crew — then abandoned with belongings unaccounted for. (1 of 100 reviews)
  • Water heater motherboard installation canceled multiple times over a month by tech Tristian Garza; company stopped returning calls; another tech called next day to say they 'no longer do plumbing.' (1 of 100 reviews)
  • Pricing complaints in 2 of 100 reviews (themeCounts.expensive=2): one reviewer quoted $850 for a simple PVC joint repair in a crawl space — fixed themselves for $5 in parts in 10 minutes. (1 of 100 reviews)

To be fair

  • Same-day emergency dispatch confirmed: tech arrived within hours for a burst pipe at 11pm during a holiday freeze, offering 3 repair options with extended warranties. (cited in 2 of 100 reviews)
  • Water heater team worked past midnight to complete installation within customer's work schedule; themeCounts.fast_response=14 across 100 analyzed reviews. (cited in 1 of 100 reviews)
What reviewers praise
“AJ, Jeremy,and T2 really did an excellent job. They were very knowledgeable of their work. They were also very professional and personable. We were very glad that we called them for their service.”
Tara Hints · ★★★★★ · Google · Oct 2024
The most critical take we found
“I used this company due to a faulty water heater. Tristian and his crew came out and he assured me that they would handle the entire process. They would handle the plumbing and he brought in another entity, American Restoration to do the repairs on property …”
Sylvia Luna · ★ · Google · Oct 2025

We read 100 of 363 reviews · newest from Oct 2025

(210) 405-9825
Full report →Website ↗

Also serving Helotes — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Jilly Plumbing 5.0 (358 Google reviews) · San Antonio · 11.0 mi Call
Crown Plumbing & Water Damage Restoration 4.9 (208 Google reviews) · San Antonio · 10.1 mi Call
Gill Plumbing Services LLC 4.9 (178 Google reviews) · San Antonio · 7.1 mi Call
Smith & Sons Plumbing 4.9 (156 Google reviews) · San Antonio · 15.4 mi Call
Casanova Plumbing 5.0 (117 Google reviews) · San Antonio · 14.0 mi Call

What reviewers complain about in Helotes

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • 1st Call Plumbing & AC — No-show with multiple reschedules confirmed in 1 review — tech appeared, said too cold to diagnose, rescheduled twice, then no-showed without calling
  • Anchor Plumbing Services — Bait-and-switch billing: original estimate raised after old sink removed; customer left without hot water all weekend; company ignored refund request for 1 week.
  • Roto-Rooter Plumbing & Water Cleanup — Two consecutive no-shows on same appointment with no proactive communication — Yelp reviewer lost full day waiting
  • Roto-Rooter Plumbing & Water Cleanup — 2011 PVC repair later admitted by a second tech to be a 'temporary fix not meant to last more than a year' — original tech never disclosed this
  • bluefrog Plumbing and Drain of San Antonio — Yelp complaint alleges company lied about offering a cost breakdown, then charged $3,500 flat with no itemization — a pattern of flat-fee opacity noted by multiple reviewers
  • A & M Plumbing — Multiple Yelp 1★ reviews cite inflated out-of-pocket charges on warranty jobs: '$795 plus $75 to look at it' for a PVC pipe fix under an hour; 'no price list' when asked
  • A & M Plumbing — Surprise fees signal (themeCounts.surprise_fees=1): reviewer's dishwasher damaged during install with no resolution offered; excuses cited instead
  • Roadrunner Plumbing & Air — Tech quoted $780 to clear one AC drain line; when customer declined, tech claimed his drive was too far to honor the $75 diagnostic fee and increased it on the spot

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Helotes we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,500 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Macdona, Mico — this Helotes guide covers those areas.

Nearby city guides

San Antonio, TX · 23 plumbers · 14 miBulverde, TX · 21 plumbers · 21 miNew Braunfels, TX · 18 plumbers · 36 miFischer, TX · 10 plumbers · 37 miSan Marcos, TX · 27 plumbers · 50 miDripping Springs, TX · 16 plumbers · 57 mi