George Plumbing Co.
Plumber · San Antonio, TX
Our verdict
George Plumbing Co.: 91 of 100 analyzed reviews are 5-star but 7 are 1-star; expensive theme in 5, unprofessional in 3, surprise_fees in 1; pricing complaints appear in both Yelp and Google negative reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in San Antonio, TX · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
workmanship theme in 24 of 100 reviews — multi-tech crews praised for thoroughness, accuracy, and site cleanliness on water heater and sewer work
1 cited review
“Jake & Jared came out to replace a section of sewer pipe that had bent over time. They also added a regulator to my water heater. They explained the process thoroughly and their office would always check in to make sure everything was alright. 10/10!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
fast_response in 13 reviews; same-day service confirmed in 10 service mentions, including water softener leak fixed same day
1 cited review
“Thankful we were able to get a same day appointment and have the water leak in our water softener fixed!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Cost negotiation documented: Doug and Daniel offered multiple price options on exterior main-line repair, delivering a 5-ft spot fix under budget vs. prior quotes
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Surprise fees and rudeness documented: charged travel time to/from job without prior disclosure, then was rude when customer called about the bill
“They don't have weekend service, so we had to turn off the water. When they came back out today to fix it they said it wasn't under warranty cause we bought the faucet. They charged him for travel time to and from his house without telling him.”
Red flag
Misdiagnosis documented in 1-star Yelp review: concluded cracked sink basin caused water damage; a second plumber found loose shower tiles in 5 minutes
Cited in 1 of the 100 reviews we analyzed.
Pricing complaints in 5 of 100 reviews; one estimate for a 3-year-old Rinnai tankless heater totaled $8,158 — higher than replacement cost — with padded line items cited verbatim
“Communicated with George Plumbing for an estimate to have repair on my 3-year-old Rinnai tankless water heater. Instead, they sent me a $8,158.39 estimate to "fix" it. EIGHT THOUSAND ONE HUNDRED AND FIFTY-EIGHT DOLLARS.”
No weekend service coverage confirmed: 1-star review documents faucet handle failure on weekend with no technician available, forcing water shutoff
“They don't have weekend service, so we had to turn off the water. When they came back out today to fix it they said it wasn't under warranty cause we bought the faucet. They charged him for travel time to and from his house without telling him.”
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Good customer service but prices are ridiculous. 1100$ to install a faucet, 500$ to replace angle valves.”
“Because we had a good experience with Shaun some years ago, I contacted George Plumbing this week to clear our plugged, kitchen sink drain. Same day appointment was scheduled for the afternoon. (Upon scheduling the appointment, they stressed that their "new" way of doing business would be to diagnose the situation and provide alternatives to fix the problem; in this case the clogged drain!) Dan and Austin showed up …”
“I used George Plumbing for a bathroom remodel. They installed a jetted tub and I am waiting for them to install a faucet and toilet. The plumbing technician complained the entire time he was working on the drain and other pipes for the tub. He was always in a bad mood and very sarcastic. To add to my experience t had to help him lift the tub into place. I have tried the tub several times and noticed cold …”
Positive
“I cannot say enough good things about Doug and Daniel, they truly know what they’re doing. We had a massive leak on our exterior main line, and from the initial estimate call with George Plumbing Co., Doug and Daniel were able to quickly and accurately locate the exact source of the leak. We were expecting a very expensive repair based on prior quotes from other companies, but Doug and Daniel walked us through …”
“Tyler and Abel did an amazing job fixing our pipes. They were very informative at explaining the situation and what they needed to do. No gimmicks or doing a half-fast job. Everything was done perfectly! Not to mention, on the last day, they needed to access the pipes in my closet wall, which meant loud noises for my kids. Tyler was very understanding, and I appreciate him being very considerate of my kids being …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire George Plumbing Co.?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own George Plumbing Co.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: San Antonio · Helotes