Gill Plumbing Services LLC
Plumber · San Antonio, TX
Our verdict
Gill Plumbing Services: 97 of 100 analyzed reviews are 5-star, reviewConsistency=0.956; fast_response in 29, workmanship in 26; water heater (19 mentions) and same-day scheduling (16 mentions) are standout strengths.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
fast_response theme in 29 of 100 reviews — water heater replacement coordinated same evening after 8pm call, crew on-site next morning on time
1 cited review
“My water heater completely went out at 8 o'clock at night. I called that night and Mr. Gill answered and walked me through the process. Nick and Juan came out they were on time, pleasant, very knowledgeable.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Slab-leak and under-sidewalk leak rerouted without breaking kitchen floor; leak located under city sidewalk, patched after repair per review
1 cited review
“Nick came out and made some diagnoses, located the leak under a sidewalk, dug it up and replaced the plumbing. They did a superb job in every respect, including patching the sidewalk.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Proactive customer education: Nick explained SAWS leak adjustment for billing credit; John walked customers through progress periodically during exterior water main dig
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 100reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“John Gill charges over $100 an hour. He claims to be a Master Plumber yet he did a very poor job for me. I had a new water, gas, and sewer line system for a new house installed on the property. He had a helper who was not there half the time which made the job take longer. He set a price for the whole job rather than doing it by the hour. He complained the job took longer even tho I did the trenching for him. He did …”
Positive
“So happy with the work they did. Upfront with all the possibilities issue and how much it could cost. Luckily the problem hadn't escalated and we were able to address more than one problem. Love using local small business and they were very professional and courteous. Considerate that I was working from home and on meetings. Would text me updates since I was working. I will be using them in the future.”
“Call these guys now, you won’t regret it. I had to replace two toilets and John and his helpers did a fantastic job repairing the flange underneath due to it being severely corroded. They actually take pride in their job and go above and beyond and do high quality work for a reasonable price which is rare these days. They were here for a while making sure everything was perfect before leaving. I’m so glad I called …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Gill Plumbing Services LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Gill Plumbing Services LLC?
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Find plumbers near you
Gill Plumbing Services LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Helotes · San Antonio