Jilly Plumbing
Plumber · San Antonio, TX · Open 24 hours per Google listing
Our verdict
Perfect 5.0★ across 358 reviews with reviewConsistency=0.995 and 100% positive sentiment in 100 analyzed; fair_pricing=8 and fast_response=21 — owner Denny cited by name in majority of reviews for on-time, transparent service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response dominates: themeCounts.fast_response=21 across 100 reviews; same-day availability cited in 11 of 100 reviews; Denny personally helped a customer via phone at 11pm.
1 cited review
“Denny helped us on the phone when our shower stopped working at 11pm!! He was willing to help to efficiently and made a sacrifice to meet us early in the morning!! Truly one of the best experiences ever.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent pricing confirmed in 8 of 100 reviews (themeCounts.fair_pricing=8): free estimate provided, price quoted matches final invoice, no surprise fees reported.
2 cited reviews
“My initial phone call was answered (didn't have to leave a message or go online) and a free estimate was arranged for 2 days later. The estimate was fair and was what I ended up paying. He verified the project before starting and after completion.”
“I have used Jilly Plumbing half a dozen times in the last few years and every time I am highly impressed. This is an honest company and they bend over backwards to help you in a timely fashion. They price their services very fairly and are totally straight forward to work with.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Gas line routing expertise confirmed: explained all routing options and cleaned up any mess made; sink replaced on a weekend with upfront transparency.
1 cited review
“Jilly Plumbing came over and showed me all my options for routing the line and explained the whole process. I also really appreciated that they arrived on time and cleaned up any mess they made.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One 4-star review cites $349 for a shower cartridge replacement as 'pretty hefty' — though the tech responded to an emergency time slot at night.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I can highly recommend Jilly Plumbing! I have used Jilly Plumbing half a dozen times in the last few years and every time I am highly impressed. This is an honest company and they bend over backwards to help you in a timely fashion. They price their services very fairly and are totally straight forward to work with. My family loves Jilly Plumbing and the owner is a very nice person. I would give more than 5 …”
“Great experience with Jilly Plumbing. Explained the problems and the fixes. Quoted a fair price and performed the work in short order. Would not hesitate in using Jilly Plumbing on any of my plumbing needs! Great customer service. Thanks Denny!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Aug 2025.
Across platforms
Should you hire Jilly Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Jilly Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Jilly Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: San Antonio · Helotes · Bulverde