1-Tom-Plumber
Plumber · San Antonio, TX · Open 24 hours per Google listing
Our verdict
5.0★ across 1,344 reviews; 100 analyzed with 97 at 5★; fast_response=23, professional=53, workmanship=11 in themeCounts; same-day dispatch confirmed repeatedly with named techs (Angel Martinez, Brandon) across diverse service types.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in San Antonio, TX · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch confirmed in 5+ of 12 quotes including Sunday geyser fix in 90 minutes and garbage disposal quote + install across two separate same-day visits.
2 cited reviews
“Excellent response and service on a Sunday when I ended up with a geyser in the front yard. Angel was professional and knowledgeable and had the problem fixed in an hour and a half.”
“He informed me of my options and quoted me prices that were reasonable and 100$ less than what home depot quoted for same job. I decided to order a new disposal on Amazon was delivered few days later and the next day Angel was able to quickly install.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Technician communication praised in 3 of 12 quotes: Angel texted arrival time and was punctual; phone rep Carrie expedited same-day booking; Terry offered military discount on first call.
Cited in 3 of the 100 reviews we analyzed.
Broad service capability confirmed in reviews: toilet replacement, broken pipe/flange, slab water line, water heater, garbage disposal, drain clearing, and gas line repair all mentioned.
1 cited review
“Brandon with 1-Tom Plumber did an excellent job replacing a toilet and repairing a broken pipe and flange. He was courteous, professional, and worked quickly without cutting corners. Everything was explained clearly, and I felt confident in the quality of the work.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
1 of 100 reviews flagged pricing as 'a little high' relative to expectations despite positive outcome; 1 low-rating review present in the 100-sample distribution.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“My husband was out of town. 1-Tom-Plumber wanted to start digging up my yard with an excavator, price starting at $800, my husband returned just in time to fix the problem in less than 10 minutes, price $10, so disappointing.”
Positive
“Marcus and Angel did a great job. Very professional and fast. Cleared drain quickly and provided a quote to permanently fix issue. The phone employees Carrie was extremely helpful. She was able to get techs out same day on short notice. I highly recommend this company and going forward they will be my first call.”
“⭐️⭐️⭐️⭐️⭐️ Brandon with 1-Tom Plumber did an excellent job replacing a toilet and repairing a broken pipe and flange. He was courteous, professional, and worked quickly without cutting corners. Everything was explained clearly, and I felt confident in the quality of the work. I also really appreciate their guarantee—it gave me extra peace of mind. Highly recommend Brandon and 1-Tom Plumber!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire 1-Tom-Plumber?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own 1-Tom-Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: San Antonio · Bulverde · Helotes