Mr. Plumber Plumbing Co.
Plumber · San Antonio, TX · Open 24 hours per Google listing
Our verdict
4.8★ across 1,781 reviews with 86% five-star ratings; strong water heater specialty (25 mentions) and consistent workmanship scores, with isolated pricing-transparency complaints on Yelp.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in San Antonio, TX · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Water heater work cited in 25 of 100 analyzed reviews with detailed explanations of options and add-ons; city inspector praised workmanship quality on one install.
3 cited reviews
“They were able to undercut the other estimate by nearly $2000. And their work was excellent. On top of installing the gas line, they also brought all our other gas appliances up to code. Even the city inspector was impressed with the quality of their”
“Absolutely amazing! Water heater died. Chris responded immediately on a Friday at 6pm, offered affordable solutions and a veteran discount. Very polite, professional, great customer service and follow-up 3 days later to ensure no issues with installation.”
“We called Champion off of a referral from some friends. We were pleasantly surprised on the outstanding service we received. From setting the appointment with Carla to the technician, Barrett, who performed the installation of our new water heater. He explained several options that we could go with and did a good job explaining the various add ons and features of our system.”
Cited in 4 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Workmanship theme in 20 of 100 analyzed reviews; technicians complete complex jobs (gas line installs, bathroom remodel piping) in single visits and bring appliances up to code.
1 cited review
“They were able to undercut the other estimate by nearly $2000. And their work was excellent. On top of installing the gas line, they also brought all our other gas appliances up to code. Even the city inspector was impressed with the quality of their”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day and fast-response capability in 9 of 100 analyzed reviews; Friday evening dispatch and same-day appointment availability confirmed.
1 cited review
“Absolutely amazing! Water heater died. Chris responded immediately on a Friday at 6pm, offered affordable solutions and a veteran discount. Very polite, professional, great customer service and follow-up 3 days later to ensure no issues with installation.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing transparency issues on Yelp: flat-rate quotes without labor/parts breakdown, $440 for a 30-minute drain snake, and $600 quote on a part costing $150–200.
“$440 for a 30 minute job to clear a drain with a snake. Was not an emergency call out. Service was good, staff were fine. Poor value.”
Cited in 3 of the 100 reviews we analyzed.
Scheduling inconsistency: cancelled appointment due to rain with 30-minute notice, then reversed the cancellation — creating confusion without resolution.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Not sure if they have good plumbing service or not since they cancelled due to weather. Guess they don't check the forecast and call 30 mins before an appointment and say they can't come out because of the rain. Iv seen plenty of plumbing services use a canopy. Thanks Mr. Plumber for wasting my day, you guys should call Mr. Weather next time. Then then called back to say they would come out, but Im not a fan of …”
“Please do not patronize this company. The only positive experience was getting the technician to the house on time. I needed the main water pressure regulator replaced. The part, a good replacement part, costs somewhere between $150-200. Their quote for parts and labor was $600!!! I asked them to break down the labor and part costs, they said they don't do that, that's your first indication of shadiness. …”
“The tech that came to my house was very polite and professional, but their prices (like most licensed plumbers) are ridiculously stupid. I paid over $600 for what I could have bought and done myself for less than $100. I had him throw in a couple other plumbing jobs around the house that I needed done, so I still feel ripped off, just not as ripped off as I could have been. I'm glad what needed to be fixed was …”
Positive
“Excellent service and completed work. Jose was very knowledgeable in his trade. He completed a re-piping of drain/vents and set a new shower valve for a bathroom remodel in 1 day. Everyone involved from Champion was professional and courteous. I feel the completed work was well worth the cost and would highly recommend Champion.”
“Michael assessed and recommended the perfect solution for replacing / upgrading the water softner/treatment system that I had installed in 2022. He did an amazing job with the replacement of the softner unit and installation of the brine tank in the new shed. He left the work area in impeccable condition and even removed the old system and reverse osmosis unit that was also replaced. I would gladly welcome having …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Mr. Plumber Plumbing Co.?
Best for
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Plumber Plumbing Co.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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