FastPlumber near me

The 15 plumbers serving Chattanooga, ranked.

For the 22 plumbers working within 20 miles of Chattanooga, we read 1,837 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 10 of the 22 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 15 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 20 of the 22 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — emergency plumbing — sits below 4.0 (3.0). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown ChattanoogaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,480 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Hiller Plumbing, Heating, Cooling & Electrical

Top pick24/7 per Google listing
4.9 (1,244 Google reviews)4.5 on Yelp (14) 9.1 mi from downtown Chattanooga
Our take — how we form it

Hiller Plumbing, Heating, Cooling & Electrical posts 4.9★ across 1,244 reviews with BBB A+ accreditation; workmanship cited 19 times, weekend/emergency availability in 4 reviews, and same-day service in 7 — pricing runs premium per 1 reviewer.

Rating mix — of the 15 reviews we analyzed1,244 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • Weekend and emergency bookings confirmed in 4 reviews; one customer booked at midnight for 8am service, another had water heater replaced during the holidays. (cited in 2 of 100 reviews)
  • Sewer pump warranty honored 1 year post-install with full repair at no charge — warranty follow-through documented. (cited in 1 of 100 reviews)
  • Workmanship theme hits 19 times across 100 reviews; technicians stock parts on the truck (Saturday visit, no extra service charge, all parts already loaded). (cited in 3 of 100 reviews)

What reviewers complain about

  • One Yelp reviewer explicitly notes 'not the least expensive' and 1 Google review flags expensive tag — premium pricing is a real trade-off at this volume. (1 of 100 reviews)
What reviewers praise
“I cannot recommend Cris Neibert highly enough. When our water heater failed after a pressure valve malfunctioned — something that could have easily caused major flooding and significant damage to our home — Cris stepped in immediately and truly went above and …”
Andrew Christian · ★★★★★ · Google · Mar 2026
The most critical take we found
“Terrible, terrible. Ridiculously high price, and a pushy salesman who apparently knows little about plumbing. I had a water leak where my water line enters my house, about 18 inches below the soil line. They sent two guys to look at it, and they said it …”
Ron C. · ★ · Yelp · Oct 2024

We read 100 of 1,244 reviews · newest from Mar 2026 · BBB A+ accredited

(423) 922-7668
Full report →Website ↗
2

Scenic City Plumbing

Top pick
4.9 (853 Google reviews)4.3 on Yelp (26) 9.4 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

Scenic City Plumbing holds 4.9★ across 853 reviews with BBB A+ accreditation; fast_response cited 17 times and same-day service in 8 reviews, but 2 negative reviews flag expensive pricing and a tech who gave up on a drain job mid-call.

Rating mix — of the 15 reviews we analyzed853 total on Google
5★11
4★0
3★1
2★1
1★2

Why we're cautious

  • Tech ran snake for 15 min, gave up, refused camera inspection; owner declined to dispatch camera crew — reviewer had backed-up line left unresolved. (1 of 100 reviews)
  • Expensive tag appears in 2 reviews; one tech quoted significantly high for work and departed without completing a camera inspection the customer requested. (1 of 100 reviews)
  • Patronizing technician reported in 1 Yelp review — didn't bring required equipment and failed to explain next steps; surprise_fees flagged once. (1 of 100 reviews)

To be fair

  • Sub-2-hour arrival documented in multiple reviews; dispatched same day in 8 reviews and called back proactively when a slot opened after being fully booked. (cited in 3 of 100 reviews)
  • Water heater replacement is a clear specialty: 14 service mentions, hot water heater swapped from 8:30am call to done by 11:45am in one review. (cited in 3 of 100 reviews)
  • Fair pricing cited 4 times; cheap-plumber tag in 8 reviews; toilet and multi-day complex jobs resolved at 'very fair price' per Yelp reviewer. (cited in 3 of 100 reviews)
What reviewers praise
“Mr Diaz and Mr Justin “Hoss” did a fantastic job replacing my water heater! They were professional and took the time to walk me through what was needed. Their customer service was above and beyond in a really stressful moment of life! The company did amazing …”
Caleb Ballard · ★★★★★ · Google · Mar 2026
The most critical take we found
“Poor service, caused damage to our condo that was never fixed, charged us for work we never requested. We had a water heater installed, when they installed it they damaged the entryway. Not a big deal if they would have fixed it, but they didn't. I ended …”
Brian K. · ★ · Yelp · Nov 2018

We read 100 of 853 reviews · newest from Mar 2026 · BBB A+ accredited

(423) 870-0075
Full report →Website ↗
3

Riverside Plumbing

Top pick
5.0 (377 Google reviews)4.4 on Yelp (18) 5.2 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

Riverside Plumbing holds 5.0★ across 377 reviews with 97/100 sampled as 5-star and BBB A+ accreditation; fast_response=18 and workmanship=14 in theme counts signal consistent execution across diverse job types.

Rating mix — of the 15 reviews we analyzed377 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • Same-day or next-day scheduling confirmed in 8 of 100 sampled reviews; drain pipe relocation completed same day to unblock cabinet installers mid-kitchen-remodel (themeCounts.fast_response=18). (cited in 2 of 100 reviews)
  • Workmanship quality called out in 14 of 100 sampled reviews; main water line broken under driveway repaired in one day with driveway reseeded and landscaping preserved. (cited in 2 of 100 reviews)
  • Job came in under time and under cost in at least 1 documented case; team stood behind their work — free cartridge replacement and zero labor charge after a repeat drip. (cited in 2 of 100 reviews)

What reviewers complain about

  • Tankless water heater diagnostic ended with a $550 charge and no working heater — tech concluded burner needed replacement without completing the repair per 1-star Yelp account. (1 of 100 reviews)
What reviewers praise
“Jorge did a fantastic job. He arrived on time, explained the best course of action and then wrapped up quickly. I will definitely use Riverside again. Great plumbers are hard to find!! I found one!!”
John Michael · ★★★★★ · Google · Feb 2026
The most critical take we found
“SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to figure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I …”
Byron D. · ★ · Yelp · Dec 2024

We read 100 of 377 reviews · newest from Feb 2026 · BBB A+ accredited

(423) 598-3362
Full report →Website ↗
4

BP Plumbing

Top pick
4.9 (168 Google reviews) 0.8 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

BP Plumbing earns 4.9★ across 168 reviews with 97 of 99 analyzed rated 5★; fast_response cited 14 times and same-day service confirmed in 7 reviews, but one 1★ review alleges a $21k upsell for unnecessary work.

Rating mix — of the 15 reviews we analyzed168 total on Google
5★14
4★0
3★0
2★0
1★1

Why we're cautious

  • Alleged high-pressure upsell: reviewer reports $21k quote for 'issues' including shower head after being called to connect a tankless heater, then billing disputes when they called back. (1 of 99 reviews)
  • One 1★ review describes a walk-through quote of $21k for a complete replumb the reviewer says was unnecessary — surprise_fees flagged once across 99 reviews. (1 of 99 reviews)

To be fair

  • Same-day scheduling confirmed in 7 reviews; weekend water-heater replacement cited in at least 1 review, with both heaters replaced same day. (cited in 2 of 99 reviews)
  • Workmanship theme hit 22 times across 99 reviews; multiple reviewers note spotless cleanup and thorough job completion. (cited in 3 of 99 reviews)
  • Communication score strong: 8 theme hits; techs give constant progress reports and explain work clearly per multiple reviewers. (cited in 3 of 99 reviews)
What reviewers praise
“Randy did a great job with installing our tankless & water filtration system. We will be calling BP plumbing if we have any issues in the future!”
Jennifer · ★★★★★ · Google · Mar 2026
The most critical take we found
“Company is Scamming people that don't know any better. They were called out to connect a tankless heater, that I did not have the correct fittings for, and recently injured myself so I can't do that work. I was not there, they did a walk through of my house …”
Rodney Jones · ★ · Google · Dec 2025

We read 99 of 168 reviews · newest from Mar 2026

(423) 454-3354
Full report →Website ↗
5

Buddy the Plumber

Top pick
4.9 (156 Google reviews)1.0 on Yelp (1) 6.7 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

4.9 stars from 156 reviews; BBB A+ (not accredited); 92 reviews analyzed — professional=38, workmanship=19, fast_response=16, fair_pricing=7; Tyler-led operation responds within hours including holiday weekends.

Rating mix — of the 15 reviews we analyzed156 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • 1-star Yelp review claims business is 'more of a virtual company' that farms work to 'random plumbers' from a call center — contradicts positive Google pattern. (1 of 92 reviews)
  • 1 Yelp review alleges virtual call-center model — claims physical address is just a dispatch hub that farms work to outside plumbers. (1 of 92 reviews)

To be fair

  • Sub-2-hour arrival: Tyler promised arrival within 2 hours in one review, confirmed same-day on a holiday weekend in another — fast_response=16 of 92 reviewed. (cited in 3 of 92 reviews)
  • Fixed-right approach: Tyler crawled under the house to explain the problem twice and ensured it wouldn't recur — workmanship=19 of 92 reviewed. (cited in 2 of 92 reviews)
  • Pricing counter to big-company quotes: after being over-quoted by multiple large plumbers, Tyler's price was far lower — fair_pricing=7 of 92 reviewed. (cited in 2 of 92 reviews)
What reviewers praise
“Water was coming out of overflow pipe, called Rivertech to see they did plumbing, they did not, asked for recommendation, they recommended Buddy's. They were able to come out within the hour. I now have them in my phone as the plumber to call. Tyler …”
Richard Davidson · ★★★★★ · Google · Mar 2026
The most critical take we found
“The prices are pretty high. He came to my house and tightened some bolts to a toliet it took him about 5-7 minutes and then charged 185 dollars for this. This was also after arriving about 30 minutes late. The issues to the toliet seem fixed though at least.”
Katie Arnold · ★ · Google · Sep 2025

We read 92 of 156 reviews · newest from Mar 2026

(423) 401-9009
Full report →Website ↗
6

Chatta Rooter Plumbing Septic & Drain

Top pick24/7 per Google listing
4.9 (118 Google reviews)4.5 on Yelp (8) 9.9 mi from downtown Chattanooga
Our take — how we form it

Chatta Rooter holds 4.9★ across 118 reviews with 97/100 sampled as 5-star; weekend emergency septic response and sewer work are clear specialties, though slow_response flagged in 4 reviews.

Rating mix — of the 15 reviews we analyzed118 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Weekend emergency response confirmed in 8 of 100 sampled reviews; Christmas Day septic backup and weekend-only availability cases resolved same day (themeCounts.weekend_or_emergency=8). (cited in 2 of 100 reviews)
  • Communication during jobs cited in 10 of 100 sampled reviews; team checked in days after sewer installation to confirm everything was working (themeCounts.communication=10). (cited in 2 of 100 reviews)

What reviewers complain about

  • Slow response flagged in 4 of 100 sampled reviews; one reviewer notes crew member pushed hard sale for leach field replacement while spouse was recovering from medical procedure. (1 of 100 reviews)
What reviewers praise
“Chatta Rooter came out on a weekend when I had a septic emergency. Not a drop of water was leaving the house anymore and I had several inches of septic water in my basement bathtub. My septic had never been pumped and the house is 30 yrs old. They jumped …”
Francie Christensen · ★★★★★ · Google · Feb 2026
The most critical take we found
“Paid for them to pump septic and they did not pump my tank but they took our money. It caused a lot of damage When called to let them know about it they REFUSED to fix it. They also decided to call the Health Department because we called to let them know we …”
LYNNEQUIA DAVENPORT · ★ · Google · Nov 2021

We read 100 of 118 reviews · newest from Feb 2026

(423) 509-9748
Full report →Website ↗
7

Express Plumbing

Top pick
5.0 (102 Google reviews) 15.9 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

5.0★ across 102 reviews; fast_response cited 24 times and professional 38 times in 92 analyzed; 100% positive sentiment; Master Plumber Eric handles water heaters, water lines, and emergency calls personally.

Rating mix — of the 15 reviews we analyzed102 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • fast_response cited in 24 of 92 analyzed reviews; same-day service in 13 reviews; one reviewer's mom was fully handled 'in about an hour and a half from my initial contact' (cited in 3 of 92 reviews)
  • Master Plumber licensure confirmed; fixed plumbing issues 'created by other plumbers'; shows up exactly when promised (cited in 3 of 92 reviews)
  • Pricing: fair_pricing in 4 reviews; one reviewer says 'extremely reasonable' pricing even when complications arose (cited in 2 of 92 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I called Eric and he came out the next day. He was very prompt, did the work quickly and his pricing was extremely reasonable. I will definitely use him again and recommend him to everyone.”
Kari Guider · ★★★★★ · Google · Aug 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 92 of 102 reviews · newest from Aug 2025

(423) 505-3678
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
8

Roto Rooter Plumbing and Drain

Caveats apply24/7 per Google listing
4.8 (2,258 Google reviews)2.4 on Yelp (16) 6.8 mi from downtown Chattanooga
Our take — how we form it

4.8 stars from 2,258 reviews; 100 analyzed — professional=44, but negative=20%, slow_response=6, unprofessional=2; Yelp 1-star reviews allege overcharging and incomplete work with property damage not remedied.

Rating mix — of the 15 reviews we analyzed2,258 total on Google
5★5
4★0
3★0
2★2
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star (2021): charged $1,325 total for unnecessary new clean-out install when existing one was available; manager refused to acknowledge the overcharge. (1 of 100 reviews)
  • Google 1-star (2026): heavy truck damaged driveway during septic service; owner refused to pay for repair and told handicapped customer's husband's condition 'didn't matter'. (1 of 100 reviews)
  • Google 2-star: charged $234 for cabling wrong pipe section — didn't investigate actual clog location, then misdiagnosed as septic issue. (1 of 100 reviews)

To be fair

  • Weekend no-surcharge pricing: explicitly confirmed they don't charge extra for weekend calls — and Tony C delivered outstanding Friday-night service by Saturday morning. (cited in 1 of 100 reviews)
  • Emergency water-line repair same day: from first call at 10:45am to job completed within hours on water main emergency — 1 of 12 sampled evidenceQuotes. (cited in 1 of 100 reviews)
  • Standout individual techs: Moe and Tony C cited by name across multiple reviews for thorough double-checking and after-hours availability. (cited in 2 of 100 reviews)
What reviewers praise
“The technician, Moe, is the only reason for this 5 star review. His customer service was more than could be expected from 90% of the construction workforce. He made sure he checked everything he needed and even double and triple checked. He was very thorough …”
Phillip Howard · ★★★★★ · Google · Feb 2026
The most critical take we found
“My SIL hired this group, initially to fix a leak. Then we found that there were other problems. 1st charge was $225, they looked and said they needed a camera. 2nd charge was $250, (they said this would come off the final bill) they brought the camera, said …”
Debra Shahani · ★ · Google · Mar 2026

We read 100 of 2,258 reviews · newest from Mar 2026

(423) 855-1212
Full report →Website ↗
9

Metro Plumbing, Heating & Air

Caveats apply24/7 per Google listing
4.9 (646 Google reviews)2.4 on Yelp (44) 5.0 mi from downtown Chattanooga
Our take — how we form it

4.9 stars, 646 reviews, BBB A+ accredited; 26% of 100 analyzed reviews are negative with expensive=11 and slow_response=4 themes — high variance (consistency 0.25) despite strong top-performer reviews.

Rating mix — of the 15 reviews we analyzed646 total on Google
5★4
4★0
3★0
2★0
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Poor workmanship with no accountability: faulty water heater install caused repeated breaker trips, then required expensive garage rewiring — customer spent years trying to get it resolved (1 of 100 reviews)
  • 25 of 100 analyzed reviews are 1-star; reviewConsistency=0.252 is lowest quartile, signaling erratic service quality depending on which technician is assigned (3 of 100 reviews)
  • Pricing complaints in 11 of 100 reviews — $172 for unfixed toilet, $1,200 for 3ft pipe replacement flagged as 'way too much' by multiple area professionals (2 of 100 reviews)

To be fair

  • Individual technicians (Zack, Robby, JR, Matais) earn standout praise for after-hours commitment and thorough complimentary evaluations (cited in 3 of 100 reviews)
  • HVAC + plumbing combined service — prompt same-day HVAC assessments with multiple options offered without pressure (cited in 2 of 100 reviews)
What reviewers praise
“I can’t say enough good things about Robby Soos. They went truly above and beyond—carefully troubleshooting the main issues, explaining everything clearly, and then providing a full complimentary evaluation of all the plumbing on site. Their knowledge and …”
Beatrice Turner · ★★★★★ · Google · Feb 2026
The most critical take we found
“I really enjoyed the visit with Max. He was nice and polite. When he repaired the cold water lick he was fast. Only taking 15 to 30 mins. The price of the work was outrageous! I will not recommend your company! After doing some research. I found alot out …”
Sharon Seevers · ★ · Google · Nov 2025

We read 100 of 646 reviews · newest from Feb 2026 · BBB A+ accredited

(423) 855-0967
Full report →Website ↗
10

Keefe Plumbing Company Inc

Caveats apply
4.5 (315 Google reviews)3.3 on Yelp (21) 2.3 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

4.5-star Google rating across 315 reviews (100 analyzed: 76 five-star, 17 one-star) — BBB A+ accredited, but reviewConsistency=0.429 flags polarized feedback; hidden travel charges and a no-show on workmanship in 2 of 100 reviews are notable red flags.

Rating mix — of the 15 reviews we analyzed315 total on Google
5★9
4★0
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Hidden travel charges added to bill without disclosure at time of scheduling: $125 minimum quoted, final bill higher due to undisclosed 28-minute travel time included in labor. (1 of 100 reviews)
  • Came, charged, fixed nothing: 1 reviewer paid for a visit and had to hire a second plumber to complete the job Keefe left undone. (1 of 100 reviews)
  • Phone interactions flagged as unprofessional in 1 recent review: a long-time customer reported being yelled at on the phone. (1 of 100 reviews)

To be fair

  • Same-day and within-hours dispatch confirmed: repair crew on-site by noon after 8am call, full kitchen drain reroute completed by 2:45pm in 1 review. (cited in 1 of 100 reviews)
  • Sewer lateral replacement praised for punctuality and clean results in 1 review; after-hours dispatch confirmed in 1 review despite residential call made late in the day. (cited in 2 of 100 reviews)
What reviewers praise
“Called in at 0800, had repair guys (Caleb and Jesse) here by 12 noon. Completed tough job(total reroute of under kitchen sink drain) by 2:45. Super clean on completion. Even rolled kitchen rug back in place.”
Richard Zachary · ★★★★★ · Google · Dec 2025
The most critical take we found
“We have a 97 year old home and asked Keefe to install an outside spigot. We were remodeling the laundry room and the pipes for the spigot were in the laundry wall. We removed the paneling to give them access to the pipes. We also paid for a boring company to …”
Elizabeth Smith · ★ · Google · Mar 2025

We read 100 of 315 reviews · newest from Dec 2025 · BBB A+ accredited

(423) 622-3178
Full report →Website ↗
11

Mr. Rooter Plumbing of Chattanooga

Caveats apply
4.0 (179 Google reviews)2.6 on Yelp (18) 4.4 mi from downtown ChattanoogaNot a 24/7 shop
Our take — how we form it

4.0 Google stars, 179 reviews; 72 of 100 analyzed are 5-star with fast_response=8 and weekend_or_emergency=7, but 21 are 1-star with expensive=2 and poor_workmanship=1 flagged.

Rating mix — of the 15 reviews we analyzed179 total on Google
5★4
4★1
3★0
2★1
1★9

Why we're cautious

  • Sewage sprayed over roof and throughout house after technician inserted hose into clean-out incorrectly — twice in the same visit; only offered $100 off (1 of 100 reviews)
  • High-price incidents documented: $450 to unclog toilet (Roto-Rooter quoted $200 for same job), $350 follow-up for same unresolved issue with no discount (1 of 100 reviews)
  • Slow response in 4 of 100 reviews — 1.5-week callback delay and rescheduling without proactive communication documented (1 of 100 reviews)

To be fair

  • Weekend and evening emergency coverage confirmed: Joseph responded within the hour at 9 PM Sunday and same-day within 2 hours in a separate review (cited in 2 of 100 reviews)
  • Repeat customers cite consistent quality and attention to detail across multiple visits (cited in 2 of 100 reviews)
What reviewers praise
“Great experience with Mr. Rooter Plumbing of Chattanooga. They were professional, showed up when they said they would, and explained everything clearly before starting the work. The technician was respectful of our property and made sure the job was done …”
Lee Hanson · ★★★★★ · Google · Mar 2026
The most critical take we found
“I just had a water leak in the yard and picked-up the phone book and saw this friendly ad, "MR. ROOTER." I called and they had a nice young man come out and assess the job, but then when they saw where I lived he had to take pictures and discuss how much to …”
Mark C. · ★★ · Yelp · Dec 2018

We read 100 of 179 reviews · newest from Mar 2026

(423) 248-2096
Full report →Website ↗
12

Chattanooga and Battlefield Plumbing

Caveats apply24/7 per Google listing
4.6 (147 Google reviews) 2.1 mi from downtown Chattanooga
Our take — how we form it

4.6★ across 147 reviews; water heater work leads service mentions at 21 hits, fast_response=11 with multiple same-day arrivals, but pricing confusion (tooling charged as 'parts') triggered a firm never-return from one 2-star reviewer.

Rating mix — of the 15 reviews we analyzed147 total on Google
5★10
4★0
3★1
2★1
1★3

Why we're cautious

  • Tool charges billed as 'parts' without upfront disclosure — reviewer paid unexpected overage; 1 of 12 reviews mentioning price flagged this specific issue (1 of 97 reviews)
  • Pricing structure misleading: $150/hr quoted 'plus parts' but tools (snake machine) treated as billable parts — caught one customer off-guard on a drain snake job (1 of 97 reviews)

To be fair

  • Water heater expertise cited in 21 of 97 reviews — tech texted through Thanksgiving weekend to confirm heat was restored after holiday rush delivery (cited in 1 of 97 reviews)
  • Drain-clog team Martin and Billy tackled years of grease buildup without giving up — kitchen drain flowing again per 5-star review (cited in 1 of 97 reviews)
  • After-hours response capability confirmed: dispatched within 90 minutes at 9 pm to rural county for an outdoor faucet leak at after-hours rates described as 'VERY reasonable' (cited in 1 of 97 reviews)
What reviewers praise
“Chattanooga and Battlefield Plumbing sent out Martin and Billy for some work I requested. They were able to resolve the issues in a timely manner. Martin and Billy were very professional and very knowledgeable and interesting to communicate with. I would …”
Brian Wallisch · ★★★★★ · Google · Nov 2025
The most critical take we found
“Service-wise, I had an excellent experience with CBP. The two techs who showed up to snake my drain were both friendly and thorough, and the folks I talked with over the phone were also very friendly and helpful. The reason I will not be using this company …”
Brian Bullard · ★★ · Google · Jan 2026

We read 97 of 147 reviews · newest from Jan 2026

(423) 266-3271
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Metro Plumbing, Heating & Air

We'd call someone else first24/7 per Google listing
4.8 (4,333 Google reviews)2.4 on Yelp (44) 11.0 mi from downtown Chattanooga
Our take — how we form it

4.8★ on 4,333 Google reviews but only 70 of 100 analyzed are 5-star; expensive theme appears in 10 reviews and slow_response in 6, with multiple Yelp complaints about $500+/hr pricing and incomplete installs.

Rating mix — of the 15 reviews we analyzed4,333 total on Google
5★5
4★0
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Advertised $89 service call fee is reportedly a bait — actual diagnosis charge is 'WAY more' according to 1-star Google review (May 2026). (1 of 100 reviews)
  • Yelp 3-star: water heater installed but not completed (missing leak sensor); 2-week follow-up failure despite clear installation guide instructions. (1 of 100 reviews)
  • Yelp 1-star: slab leak repair led to repeated electrical failures and property damage over 3 years — poor_workmanship theme confirmed. (1 of 100 reviews)

To be fair

  • fast_response theme in 13 of 100 reviews; tech sent out next business day when customer raised concerns about estimate. (cited in 2 of 100 reviews)
  • workmanship theme in 14 reviews; multi-service household (a/c, plumbing, septic) handled in one month with thorough technicians. (cited in 2 of 100 reviews)
What reviewers praise
“All in all a great experience. Setting up an apportionment was easy, they found my septic tank and asked if I wanted to dig it to save some money, (of course I do). He came back with the truck 3 hours later and had the tank pumped in 45minutes. Made it very …”
Wes Daniel · ★★★★★ · Google · Feb 2026
The most critical take we found
“We used Metro years ago, when they were knowledgeable and honest, to replace our septic tank. They were Lori it and i felt good about their pricing. About a year later, we called about a toilet issue, the technician came out, couldn't fix it, and we were …”
Wendy R. · ★ · Yelp · Dec 2022

We read 100 of 4,333 reviews · newest from Feb 2026 · BBB A+ accredited

(423) 855-0967
Full report →Website ↗
14

HEP Plumbing

We'd call someone else first24/7 per Google listing
4.9 (554 Google reviews)2.1 on Yelp (24) 0.3 mi from downtown Chattanooga
Our take — how we form it

4.9★ across 554 reviews — but 20 of 100 analyzed are 1-star; multiple reviewers allege $500-$680 charges for simple drain jobs, upsell estimates that were $1,400-$1,800 over what competitors charged, and a Friday emergency that went no-show until unknown hours.

Rating mix — of the 15 reviews we analyzed554 total on Google
5★3
4★0
3★1
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $680 charged for a 2-hour clogged toilet job that left a mess — reviewer also received a $3,200 follow-up estimate they called a scam; multiple reviewers allege review manipulation (owner paying $12/positive review) (2 of 100 reviews)
  • Advertised 'half price service', charged $662 for a pin-hole leak repair taking <30 minutes with drywall already removed; refused to honor partial refund promise and rushed to cash check (1 of 100 reviews)
  • Pricing complaints in multiple 1-star reviews: $500 snake job that didn't fix the issue, then $1,800 stack replacement quote; Roto-Rooter cleared the same line for $220 (1 of 100 reviews)

To be fair

  • Same-day service confirmed — tech arrived, completed roofing and gutter work, took photos, and explained everything clearly for a first-time homeowner (cited in 2 of 100 reviews)
  • Strong diagnostic skill praised — tech identified a cracked heat exchanger (carbon monoxide risk) through thorough inspection that saved lives per reviewer (cited in 1 of 100 reviews)
What reviewers praise
“Amanda did great work on our home! She arrived the same day I requested service and got the job done in a neat and timely manner. Highly recommend!”
Joey Hanson · ★★★★★ · Google · Feb 2026
The most critical take we found
“Avoid HEP Plumbing at all cost. Earlier this week, I paid them $500 to snake my line, but it didn't solve the issue. They then quoted me $1,800 to replace the plumbing stack—a job worth less than $400 and turns out the clog was past that anyway and the $1800 …”
Scott Hudson · ★ · Google · Jan 2026

We read 100 of 554 reviews · newest from Feb 2026

(423) 834-7770
Full report →Website ↗
15

South East Total Service

We'd call someone else first24/7 per Google listing
4.6 (235 Google reviews)2.9 on Yelp (19) 6.8 mi from downtown Chattanooga
Our take — how we form it

South East Total Service holds 4.6★ on 235 Google reviews but reviewConsistency is only 0.43 — 17 of 100 analyzed are 1-star, with 3 poor_workmanship tags and 4 expensive flags alongside strong holiday-weekend emergency response praised by multiple reviewers.

Rating mix — of the 15 reviews we analyzed235 total on Google
5★9
4★1
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 3 poor_workmanship tags in 100 reviews — one Yelp account describes a tech who made lewd remarks, smoked in a van, over-charged, and left the leak unresolved; utility company was furious at the repair quality (1 of 100 reviews)
  • 1-star pattern: 17 of 100 reviews are 1-star — reviewConsistency of 0.43 is the lowest in this batch; negative reviews span unresolved calls, pricing disputes, and workmanship failures (3 of 100 reviews)
  • Scheduling reliability mixed: 1-star review describes a no-show despite same-day confirmation call, with after-hours tech unable to resolve — 2 slow_response tags across 100 analyzed reviews (1 of 100 reviews)

To be fair

  • Holiday-weekend emergency pipeline burst — only company that responded when every competitor refused; Gino and Robert located and repaired the leak the same evening for an office complex of businesses (cited in 1 of 100 reviews)
  • Long-term customers cite septic system replacements, main drain repipes, and sewer clears over years of repeat use — 9g0ol3ldAazecrU8lOOv references multi-project history at fair pricing (cited in 2 of 100 reviews)
What reviewers praise
“When a pipe burst in our parking lot over a holiday weekend, it shut down our entire office complex of businesses and restaurants. We were in a true emergency, and every other plumbing company we called was either unavailable or unwilling to help—except South …”
Tyler Prentice · ★★★★★ · Google · Dec 2025
The most critical take we found
“They wanted $1300.00 for putting in a 50 gallon Hot water heater!!!! Wanted to do extra on a 100 year old home! Rediculous!!! Another put it in in 1 hour for $400.00 Plumber was telling us what had to be done which was not true!!! The Hot Water Heater cost …”
Lori Yancey · ★ · Google · Jan 2026

We read 100 of 235 reviews · newest from Jan 2026 · BBB A+ accredited

(423) 499-2911
Full report →Website ↗

Also serving Chattanooga — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Best Plumbing & Heating Inc 4.4 (85 Google reviews) · Chattanooga · 5.5 mi Call
Ray's Plumbing 4.2 (67 Google reviews) · Soddy Daisy · 10.5 mi Call
Piper's Plumbing 4.9 (58 Google reviews) · Chattanooga · 5.0 mi Call
Harvey's Plumbing Co 4.8 (53 Google reviews) · Soddy Daisy · 12.6 mi Call
All Home Plumbing Co. 4.6 (49 Google reviews) · Soddy Daisy · 7.9 mi Call
Emergency No More 24hr. Septic, Drain & More 5.0 (24 Google reviews) · Chattanooga · 8.4 mi Call
emergency plumbing 3.0 (1 Google review) · Chattanooga · 3.2 mi Call

What reviewers complain about in Chattanooga

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Scenic City Plumbing — Tech ran snake for 15 min, gave up, refused camera inspection; owner declined to dispatch camera crew — reviewer had backed-up line left unresolved.
  • BP Plumbing — Alleged high-pressure upsell: reviewer reports $21k quote for 'issues' including shower head after being called to connect a tankless heater, then billing disputes when they called back.
  • Buddy the Plumber — 1-star Yelp review claims business is 'more of a virtual company' that farms work to 'random plumbers' from a call center — contradicts positive Google pattern.
  • Roto Rooter Plumbing and Drain — Yelp 1-star (2021): charged $1,325 total for unnecessary new clean-out install when existing one was available; manager refused to acknowledge the overcharge.
  • Roto Rooter Plumbing and Drain — Google 1-star (2026): heavy truck damaged driveway during septic service; owner refused to pay for repair and told handicapped customer's husband's condition 'didn't matter'.
  • Roto Rooter Plumbing and Drain — Google 2-star: charged $234 for cabling wrong pipe section — didn't investigate actual clog location, then misdiagnosed as septic issue.
  • Metro Plumbing, Heating & Air — Poor workmanship with no accountability: faulty water heater install caused repeated breaker trips, then required expensive garage rewiring — customer spent years trying to get it resolved
  • Metro Plumbing, Heating & Air — 25 of 100 analyzed reviews are 1-star; reviewConsistency=0.252 is lowest quartile, signaling erratic service quality depending on which technician is assigned

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Chattanooga we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,480 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Apison, Cohutta, Collegedale, Fort Oglethorpe, Graysville, Harrison, Hixson, Lookout Mountain, Lupton City, Mc Donald, Ooltewah, Ringgold, Rock Spring, Rossville, Soddy Daisy, Tunnel Hill — this Chattanooga guide covers those areas.

Nearby city guides

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