Chattanooga and Battlefield Plumbing
Plumber · Chattanooga, TN · Open 24 hours per Google listing
Our verdict
4.6★ across 147 reviews; water heater work leads service mentions at 21 hits, fast_response=11 with multiple same-day arrivals, but pricing confusion (tooling charged as 'parts') triggered a firm never-return from one 2-star reviewer.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Chattanooga, TN · compare all →
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Water heater expertise cited in 21 of 97 reviews — tech texted through Thanksgiving weekend to confirm heat was restored after holiday rush delivery
1 cited review
“John texted during the holiday weekend to make sure everything was working as it should. That goes above and beyond, and was greatly appreciated.”
Drain-clog team Martin and Billy tackled years of grease buildup without giving up — kitchen drain flowing again per 5-star review
1 cited review
“Had Martin and Billy from Battlefield Plumbing come out to clear a major kitchen drain clog that had built up with years of grease. They were both professional, knowledgeable, and really took their time to make sure the job got done right. They explained everything they were doing, kept me updated, and worked hard the entire time. Even though it was a tough job, they didn't give up and got the line flowing again.”
After-hours response capability confirmed: dispatched within 90 minutes at 9 pm to rural county for an outdoor faucet leak at after-hours rates described as 'VERY reasonable'
1 cited review
“I have used the services of Battlefield Plumbing several times over the past 6 or 7 years to repair leaks that have occurred at my house (over 23 years old). The first time was at 9 pm and I had a leak from an outdoor faucet. They arrived about 90 minutes later (I live WAY out in the rural part of the county), made the repair. Even though it was well after hours and they were charging after-hours rates, it was still VERY reasonable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tool charges billed as 'parts' without upfront disclosure — reviewer paid unexpected overage; 1 of 12 reviews mentioning price flagged this specific issue
“Service-wise, I had an excellent experience with CBP. The two techs who showed up to snake my drain were both friendly and thorough, and the folks I talked with over the phone were also very friendly and helpful. The reason I will not be using this company for any work in the future is simply the price/pricing structure. When I called to schedule the service, I asked how much it would cost to snake a drain and they said $150/hr plus parts. But "parts" apparently means tools needed. I have never seen any company charge for using the tools they're expected to have to complete the job.”
Pricing structure misleading: $150/hr quoted 'plus parts' but tools (snake machine) treated as billable parts — caught one customer off-guard on a drain snake job
“Service-wise, I had an excellent experience with CBP. The two techs who showed up to snake my drain were both friendly and thorough, and the folks I talked with over the phone were also very friendly and helpful. The reason I will not be using this company for any work in the future is simply the price/pricing structure. When I called to schedule the service, I asked how much it would cost to snake a drain and they said $150/hr plus parts. But "parts" apparently means tools needed. I have never seen any company charge for using the tools they're expected to have to complete the job.”
Keep it in proportion: these concerns are cited in 1 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Be warned! Over priced labor”
“If I could choose zero stars, I would. Called Chatt & Battlefield Plumbing about tankless water heater leak on a Monday. Explained to serviceman we had just had a small leak repaired under house that was discovered on a Friday so we turned water off to house of a while til other plumber could repair.(they didn’t work on tankless so we called Chatt & Battlefield plumb). he looked at it for 30 seconds tapped the …”
“Never would send anyone out or honor a single scheduled time, every time they scheduled with us it had to be cancelled the day of. We were going weeks without showers at this point and called a different plumber who was able to show up the next day no problem. They'll act like you're the problem and you're the one without schedule availability even though they will cancel your scheduled appointment several times …”
Positive
“Chattanooga and Battlefield Plumbing sent out Martin and Billy for some work I requested. They were able to resolve the issues in a timely manner. Martin and Billy were very professional and very knowledgeable and interesting to communicate with. I would definitely recommend Chattanooga and Battlefield Plumbing for your plumbing needs.”
“Martin and Billy unclogged my apartment sink today, and it was the quickest, most efficient, and most personable plumbing experience I've ever had. I'm often a little socially awkward having plumbers and other similar professionals in my space, but these two made me feel so completely at ease. They got in, got the job done, and got out all while being cheerful, friendly, and just overall cool guys. 10/10, would (and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Should you hire Chattanooga and Battlefield Plumbing?
Best for
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Nearby: Chattanooga · Signal Mountain · Chickamauga