Riverside Plumbing
Plumber · Chattanooga, TN
Our verdict
Riverside Plumbing holds 5.0★ across 377 reviews with 97/100 sampled as 5-star and BBB A+ accreditation; fast_response=18 and workmanship=14 in theme counts signal consistent execution across diverse job types.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Chattanooga, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day or next-day scheduling confirmed in 8 of 100 sampled reviews; drain pipe relocation completed same day to unblock cabinet installers mid-kitchen-remodel (themeCounts.fast_response=18).
1 cited review
“Every time I have needed a plumber, Riverside Plumbing responds with excellent service the day I call. They are always professional and fair priced. Tony Wrape, The Riverside Plumber arrived within a few hours of my call. He did a great job.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Workmanship quality called out in 14 of 100 sampled reviews; main water line broken under driveway repaired in one day with driveway reseeded and landscaping preserved.
1 cited review
“We had the main water line to our house break under our driveway. Riverside was able to get us in the following day and they worked diligently all day and had it repaired by the end of the day. They worked incredibly hard to make the driveway repair look fantastic, reseeded my yard, and took extra care not to hurt any of my trees or landscaping in the process.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Job came in under time and under cost in at least 1 documented case; team stood behind their work — free cartridge replacement and zero labor charge after a repeat drip.
1 cited review
“After a Riverside plumber replaced a dripping tub faucet cartridge, it began leaking again a week later. When called back out, they determined that the leaks/drips were being caused by too-high water pressure to the house. While the water pressure valve they installed was expensive, they charged nothing for the labor, and replaced the blown cartridge for free!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Tankless water heater diagnostic ended with a $550 charge and no working heater — tech concluded burner needed replacement without completing the repair per 1-star Yelp account.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to figure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already …”
“Would not recommend; they were suppose to do complete PVC at our home and they did not do the bathroom; charged us 3,000.00; Larry Moe & Curly was out there; they broke a laundry room light fixture that we did not know about till later & they had put the broken glass in lines that had dug out to hide it. Pitiful!”
Positive
“Jorge did a fantastic job. He arrived on time, explained the best course of action and then wrapped up quickly. I will definitely use Riverside again. Great plumbers are hard to find!! I found one!!”
“I had them install a SpringWell whole house water filter system. Joe was very nice and straight forward with the install, even added a new spigot I wanted in the same area without any fuss (I had not previously brought up wanting that done). All the work looked great. And the best part, it ended up taking less time than they originally quoted so it ended up being cheaper than I expected. Great experience all around!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Riverside Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Riverside Plumbing?
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Nearby: Signal Mountain · Chattanooga · Chickamauga