Piper's Plumbing
Plumber · Chattanooga, TN
Our verdict
4.9★ across 58 reviews with BBB A- accreditation; fast_response cited 11 times and workmanship 12 in 62 analyzed; same-day water heater service documented multiple times; only 1 negative review across 62 analyzed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 62 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day water heater service in multiple reviews; one reviewer called in morning and Chris fixed it same day
Cited in 2 of the 62 reviews we analyzed.
Communication standout: Chris explains everything before starting AND after finishing; multiple reviewers praise his approach
2 cited reviews
“CHRIS DOES A GREAT AND PROFESSIONAL JOB. HE EXSPLAINED EVERYTHING SO I COULD UNDERSTAND AND HE MADE SURE THAT I DIDN'T HAVE ANY QUESTIONS OR CONCERNS BEFORE HE STARTED WORK AND AFTER HE FINISHED THE JOB.”
“He was responsive and timely in both his communication and service. He showed up when he said and did what he said he'd do.”
Cited in 3 of the 62 reviews we analyzed — 1 cited review not excerpted here.
fast_response cited 11 times in 62 analyzed; arrives 'expeditiously' and 'immediately' per multiple reviewers
1 cited review
“Chris came out very quickly when we had a broken pipe and had it fixed in no time. We recently hired him again, and, once again, he showed up when he said he would and did a great job.”
Cited in 2 of the 62 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
1 reviewer flagged a surprise_fees concern; pricing details not elaborated but noted in 1 of 62 reviews
Cited in 1 of the 62 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 62 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They did good work, but they aren't transparent on pricing. And I was a bit shocked by the final bill to fix a simple leak under my kitchen sink. It was about twice of what is normal. Not sure I will use them again.”
Positive
“I bought a water heater from Lowes a year ago. Called the water heater company and they referred me to piper's plumbing. I talked to Chris. He was very professional and helpful. He came out the same day i called. He had the water heater fixed up and going in no time. I would definitely use chris and piper's plumbing again.”
“This young man impressed me! He was responsive and timely in both his communication and service. He showed up when he said and did what he said he'd do. I cannot recommend him any more enthusiastically! He is a new owner/operator and a go getter, yet he is humble. America neds more young men like him! Support him with your business!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Piper's Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Piper's Plumbing?
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Find plumbers near you
Piper's Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Signal Mountain · Chattanooga · Chickamauga