BP Plumbing
Plumber · Chattanooga, TN
Our verdict
BP Plumbing earns 4.9★ across 168 reviews with 97 of 99 analyzed rated 5★; fast_response cited 14 times and same-day service confirmed in 7 reviews, but one 1★ review alleges a $21k upsell for unnecessary work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Chattanooga, TN · compare all →
Our opinion, based on the 99 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day scheduling confirmed in 7 reviews; weekend water-heater replacement cited in at least 1 review, with both heaters replaced same day.
1 cited review
“One of our 20 yr old water heaters failed over the weekend. I called this morning and Braden arrived just after noon. He diagnosed the problem and provided three solutions. We chose to replace both water heaters. A helper arrived shortly after and work was completed the same day.”
Cited in 2 of the 99 reviews we analyzed — 1 cited review not excerpted here.
Workmanship theme hit 22 times across 99 reviews; multiple reviewers note spotless cleanup and thorough job completion.
1 cited review
“Jullian was the definition of professional and respectful! He was the exact right man for the job! He explained everything clearly and in depth! His workmanship is second to none!!”
Cited in 3 of the 99 reviews we analyzed — 2 cited reviews not excerpted here.
Communication score strong: 8 theme hits; techs give constant progress reports and explain work clearly per multiple reviewers.
1 cited review
“One of our 20 yr old water heaters failed over the weekend. I called this morning and Braden arrived just after noon. He diagnosed the problem and provided three solutions. We chose to replace both water heaters. A helper arrived shortly after and work was completed the same day.”
Cited in 3 of the 99 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Alleged high-pressure upsell: reviewer reports $21k quote for 'issues' including shower head after being called to connect a tankless heater, then billing disputes when they called back.
“Company is Scamming people that don't know any better. They were called out to connect a tankless heater... I was not there, they did a walk through of my house and quoted 21k to fix "Issues" like a shower head, complete replumb of the house etc.”
One 1★ review describes a walk-through quote of $21k for a complete replumb the reviewer says was unnecessary — surprise_fees flagged once across 99 reviews.
“Company is Scamming people that don't know any better. They were called out to connect a tankless heater... I was not there, they did a walk through of my house and quoted 21k to fix "Issues" like a shower head, complete replumb of the house etc.”
Keep it in proportion: these concerns are cited in 1 of the 99 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Randy did a great job with installing our tankless & water filtration system. We will be calling BP plumbing if we have any issues in the future!”
“We received great service from BP Plumbing. The dispatcher on the phone was polite and professional. Julian and Brendan showed up on time, provided constant progress reports and completed a thorough, professional job. We will definitely use BP for any future plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire BP Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own BP Plumbing?
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Nearby: Chattanooga · Signal Mountain · Chickamauga