Hiller Plumbing, Heating, Cooling & Electrical
Plumber · Chattanooga, TN · Open 24 hours per Google listing
Our verdict
Hiller Plumbing, Heating, Cooling & Electrical posts 4.9★ across 1,244 reviews with BBB A+ accreditation; workmanship cited 19 times, weekend/emergency availability in 4 reviews, and same-day service in 7 — pricing runs premium per 1 reviewer.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Chattanooga, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Weekend and emergency bookings confirmed in 4 reviews; one customer booked at midnight for 8am service, another had water heater replaced during the holidays.
1 cited review
“Larry was so efficient and fast. He did a speedy fix and was very sweet. Also to mention that I booked this service at midnight last night for 8am and he was here and ready to go!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Sewer pump warranty honored 1 year post-install with full repair at no charge — warranty follow-through documented.
1 cited review
“Hiller Plumbing provided outstanding service to repair an issue with a sewer pump they installed which was under warranty. They stood by the warranty and made it right. They were friendly, efficient and professional.”
Workmanship theme hits 19 times across 100 reviews; technicians stock parts on the truck (Saturday visit, no extra service charge, all parts already loaded).
1 cited review
“I cannot recommend Cris Neibert highly enough. When our water heater failed after a pressure valve malfunctioned — something that could have easily caused major flooding and significant damage to our home — Cris stepped in immediately and truly went above and beyond.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One Yelp reviewer explicitly notes 'not the least expensive' and 1 Google review flags expensive tag — premium pricing is a real trade-off at this volume.
“Everything. Timing, promptness, cleanliness and courtesy. Although not the least expensive sales and service, the comfort in their continuing services and 24 hour on call techs calms my mind.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Terrible, terrible. Ridiculously high price, and a pushy salesman who apparently knows little about plumbing. I had a water leak where my water line enters my house, about 18 inches below the soil line. They sent two guys to look at it, and they said it would be $2,000-$3,000 just to get their "special digging equipment" to the jobsite, and then the repair would be an extra cost. They would not commit to a firm …”
“Mini split installation resulted in insulation that was disturbed and not replaced. The drain line was not connected properly causing a water stain on the ceiling below. The repair tech sent to fix the leak only wanted to fix it and not deal with any of the insulation problems, including removing the wet insulation, and did nothing for the damaged ceiling. He did remove about 9 linear feet of wet insulation after I …”
Positive
“Jourdan was amazing. He’s fast, thorough, and knowledgable. It didn’t take him long to find the defective part and have our HVAC back up and running. We use Hiller for all our personal HVAC, electrical, and plumbing needs. I’m a Happy Hiller! 😊😊”
“This company and their techs are AMAZING!! Cristopher had my hot water heater replaced in record time and it was the holidays! He was kind, trustworthy, an absolute angel. The same can be said for Eli and David and all the techs they have sent out for various different issues I’ve had as well. I would recommend these guys in a heartbeat.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Hiller Plumbing, Heating, Cooling & Electrical?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Nearby: Chattanooga · Signal Mountain · Cleveland · Chickamauga