FastPlumber near me

The 15 plumbers serving Crandall, ranked.

For the 21 plumbers working within 20 miles of Crandall, we read 727 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 13 of the 21 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.8, 3 below 4.0), but the depth behind them varies: 6 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 13 of the 21 companies have one — it's flagged below with their exact words. One number worth knowing: HEP is on the way alone carries 1,808 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown CrandallHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 683 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Crandall →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

DynaMech Heating, Cooling, Electrical & Plumbing

Top pick24/7 per Google listing
5.0 (596 Google reviews) 14.7 mi from downtown Crandall
Our take — how we form it

DynaMech: 92 of 92 analyzed reviews are 5-star, 100% positive sentiment, reviewConsistency=1.0; professional theme in 48, workmanship in 24, fast_response in 10; BBB accredited A+.

Rating mix — of the 15 reviews we analyzed596 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Perfect 92-of-92 5-star run across analyzed reviews with professional theme in 48 — multi-trade contractor praised for HVAC, electrical, and plumbing work on same properties (cited in 2 of 92 reviews)
  • Handled a 100-unit apartment complex renovation: ~100 HVAC systems and water heaters replaced, plus full electrical upgrades, with no quality or scheduling failures noted (cited in 1 of 92 reviews)
  • Emergency water situation responded to promptly — answered call, dispatched quickly, cleaned up, and troubleshot thoroughly (cited in 1 of 92 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Matt and Corbin were our electricians and they did an amazing job at installing our plugin for the RV. They were super responsive and respectful about my concerns of them coming in and out with my cats being inside. They were also very careful about moving …”
Trinity Norton · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 92 of 596 reviews · newest from Feb 2026 · BBB A+ accredited

(423) 464-7910
Full report →Website ↗
2

Grizzly Plumbing

Top pick
4.9 (266 Google reviews)4.3 on Yelp (6) 19.6 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.9★ across 266 reviews with 83 of 88 sampled at 5-star; fast response and professionalism dominate — 2 reviews flag high labor billing for time spent troubleshooting.

Rating mix — of the 15 reviews we analyzed266 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • Same-day and within-the-hour arrival across multiple reviews; answered after hours for main water line emergency (cited in 3 of 88 reviews)
  • Technicians cited as professional and courteous in 44 of 88 reviews; leaves work area clean and communicates clearly throughout (cited in 3 of 88 reviews)
  • Full under-house line repipe quoted and completed within 3 days at below-expected price (cited in 1 of 88 reviews)

What reviewers complain about

  • 2 reviews cite labor pricing as too high relative to time worked — $622 billed after 5 hours of troubleshooting for a 20-min fix; $325 to reset a provided toilet (2 of 88 reviews)
What reviewers praise
“Javen and his team did a great job adding all the plumbing to a detached office space for us! He was always on time, communicated well and the price was reasonable. We highly recommend Javen and his team for all your plumbing needs!”
Amy D · ★★★★★ · Google · Jan 2026
The most critical take we found
“Team was extremely nice and pleasant. The actual job took about 20-30 minutes once they had the parts, but it took about 5 hours to try and figure it out. The fix ended up being what we recommended right from the beginning. While they completed the work, we …”
Joe Dadiomoff · ★★ · Google · Oct 2025

We read 88 of 266 reviews · newest from Jan 2026

(423) 380-8009
Full report →Website ↗
3

Highmark Plumbing Service

Top pick24/7 per Google listing
4.9 (207 Google reviews) 16.1 mi from downtown Crandall
Our take — how we form it

4.9★ across 207 reviews — dispatched within 30 minutes of a water line break call; Saturday night water heater fix by 9pm with parts on the truck; commercial sewer installation beat 3 competitor quotes.

Rating mix — of the 5 reviews we analyzed207 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 207 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Within-30-minute dispatch on a water line break — tech arrived, diagnosed, and repaired same visit; left yard in better shape than before (cited in 1 of 5 reviews)
  • Saturday night emergency response — arrived after 5pm, had the needed part on the truck, and restored hot water by 9pm (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Cliff was super. Had a non heating water tank installed by a local handyman that had continual issues. Cliff came out on a Saturday night after 5pm and inspected the non heating tank and immediately knew what the issue was. Thank goodness he happened to have …”
Tracy Johnson · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 207 reviews · newest from Feb 2026

(706) 847-8247
Full report →
4

A Drain Doctor plumbing llc

Top pick24/7 per Google listing
4.9 (68 Google reviews) 5.9 mi from downtown Crandall
Our take — how we form it

A Drain Doctor Plumbing: 4.9★ / 68 reviews; arrived within 20 minutes on a cold-night burst-pipe emergency and charged a reasonable fee; technician Cody documented working from daylight into night without stopping on one job.

Rating mix — of the 5 reviews we analyzed68 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 68 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency response confirmed: arrived within 20 minutes on burst pipe caused by freezing temps, repaired on the spot same night at a reasonable service fee (cited in 1 of 5 reviews)
  • cheap-plumber=2 and affordable cited directly; septic tank pumping completed same afternoon of call (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“If you need a company that is affordable, knowledgeable, and capable of handling the job this is the one you want. We have used them in the past and were very satisfied with the job. We had our septic tank pumped and they were able to get to the job the same …”
Tricia Nix · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 68 reviews · newest from Jan 2026

(706) 278-7997
Full report →Website ↗
5

Grant Plumbing & Electric

Top pickSmall track record
4.9 (48 Google reviews) 10.8 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.9★ with 5 analyzed reviews (48 total on Google); Dusty is the standout tech — water heater, water leak, and electrical+plumbing combo jobs handled with repeat customers citing prompt callbacks and schedule flexibility.

Rating mix — of the 5 reviews we analyzed48 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 48 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Repeat-call technician Dusty praised by name across multiple reviews for knowledge, courtesy, and prompt service (wMXedjEerT8klijXdkpg, d3ozzb1rRcn5QOfaOfWZ) (cited in 2 of 5 reviews)
  • Plumbing+electrical combined capability on single visit — no need to book two contractors (xxC5bTBZS46jVOjz0OnI) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We have turned to Grant's many times for electrical as well as plumbing needs for our home. We have been extremely fortunate to have had Dusty come to our home several times for these needs. Dusty is extremely knowledgeable & such a kind, polite person!! He …”
Greg Whitehead · ★★★★★ · Google · Feb 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 48 reviews · newest from Feb 2025

(706) 715-5552
Full report →Website ↗
6

A A & A Drain Cleaning and Septic Tank Pumping

Top pickSmall track record
4.8 (44 Google reviews) 14.6 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.8★ across 44 reviews with 5 analyzed all at 5★; fast_response=2 and fair_pricing=1 in themeCounts; same-day service confirmed in 2 of 5 quotes including sub-60-minute arrival.

Rating mix — of the 5 reviews we analyzed44 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 44 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-hour arrival documented in 2 of 5 reviews: one reviewer called at 8am and had their septic pumped before 10am; another had crew on-site within 30 minutes. (cited in 2 of 5 reviews)
  • Fair pricing flagged in 2 of 5 reviews including one instance of no-charge repeat repair on a previously fixed pipe. (cited in 2 of 5 reviews)
  • Sewer line clearing and toilet reset completed with no visible trace of work afterward, per 1 reviewer. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Called in the evening, he was here the next morning. Quick response time, efficient work, and fair price. I'm about to head over to social media to spread the appreciation there, too!”
Tiffany Cooper · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 44 reviews · newest from Feb 2026

(706) 226-1267
Full report →Website ↗
7

American Trail Plumbing LLC

Top pickSmall track record
5.0 (22 Google reviews) 17.1 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

5.0★ across 22 reviews (5 analyzed) — all 5-star, fast_response cited in 4 of 5 reviews; weekend service confirmed, same-day arrivals for leaks and multi-issue jobs, reasonably priced per every reviewer.

Rating mix — of the 5 reviews we analyzed22 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 22 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day arrival for leaking shower, multi-issue jobs, and water leak — fast_response theme in 4 of 5 analyzed reviews (cited in 3 of 5 reviews)
  • Weekend emergency availability confirmed; pricing called 'very reasonable' in 3 of 5 reviews without any complaints about cost (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Alex from American Trail Plumbing really helped us out! He responded quickly to my call, and was able to come out and fix our leaking shower the same day. He was very kind and kept me informed the whole time. I definitely recommend American Trail Plumbing, …”
Kaeli Riccardi Koenig · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 22 reviews · newest from Jan 2026

(423) 790-9800
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
8

HEP is on the way

Caveats apply24/7 per Google listing
4.9 (1,808 Google reviews)1.7 on Yelp (11) 15.1 mi from downtown Crandall
Our take — how we form it

4.9★ across 1,808 reviews with 89% positive sentiment; fast dispatch praised in 6 of 100 analyzed, but 10 of 100 are 1-star with complaints including AI phone screening and billing disputes.

Rating mix — of the 15 reviews we analyzed1,808 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Negative Yelp reviews allege being told service would be provided, then informed the company was not licensed in the customer's area — after a full day of waiting (review_id: yNsYfcgn9glfTWXvnGXT). (1 of 100 reviews)
  • Elderly customer reportedly charged $355 with no work completed on a clogged drain; tech stopped after 5 minutes and insisted all pipes needed replacement. (1 of 100 reviews)
  • Billing and refund complaints on 1-star reviews: one reviewer paid $6,800 and waited 2+ weeks for a refund after cancellation; itemized receipts reportedly not provided. (2 of 100 reviews)

To be fair

  • Same-day and short-notice dispatch cited in 4 of 100 reviews (themeCounts.fast_response=6), with technicians arriving within hours even during cold snaps. (cited in 2 of 100 reviews)
  • Strong workmanship signal: themeCounts.workmanship=18 across 100 reviews, covering HVAC and plumbing jobs across diverse service calls. (cited in 2 of 100 reviews)
What reviewers praise
“We were completely grateful for Travis! He was so informative and helpful in every single way possible. He was one of the best plumbers I have ever dealt with! He took time to talk to us and make us understand everything. Highly suggest and recommend him!! …”
Summer Irwin · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called them on Sat Oct 26th 2024 for sewer backing up in house. They charged me 300.00 to run a camera and said I needed my tank pumped. Said they could come out on Mon the 28th and do it. Called Monday to confirm and after 2 hrs and 3 phone calls …”
Misty C. · ★ · Yelp · Oct 2024

We read 100 of 1,808 reviews · newest from Feb 2026

(423) 259-4809
Full report →Website ↗
9

Emergency No More 24hr. Septic, Drain & More

Caveats apply24/7 per Google listing
4.9 (148 Google reviews)5.0 on Yelp (5) 16.4 mi from downtown Crandall
Our take — how we form it

4.9★ across 148 reviews; emergency-plumbers service mentioned in 29 of 100 sampled reviews, fast_response theme in 14 — but 2 reviews cite poor workmanship and failure to fix the problem despite high charges.

Rating mix — of the 15 reviews we analyzed148 total on Google
5★13
4★0
3★0
2★2
1★0

Why we're cautious

  • Work-then-upsell pattern flagged in 2 reviews: $450 charged for jetting that didn't fix the issue, followed by $2,200 estimate for additional services; 1-star reviewer claims services pitched don't solve problems. (2 of 100 reviews)
  • 2 of 100 sampled reviews cite poor_workmanship: one customer paid $450 and was left with no working toilet or sinks after jetting failed to clear the drain. (1 of 100 reviews)
  • Expensive theme in 2 of 100 sampled reviews; one 1-star review accuses the company of pitching costly services that don't resolve the underlying problem. (2 of 100 reviews)

To be fair

  • Emergency and same-day dispatch is the core offering: emergency-plumbers theme in 29 of 100 sampled reviews, 24-hour availability in 3, same-day in 6, and weekend calls answered per multiple reviewers. (cited in 3 of 100 reviews)
  • Fast dispatch with text/call communication: tech arrived same day after voicemail with a text reply within minutes, confirmed in 2 of 100 sampled reviews. (cited in 2 of 100 reviews)
  • Receptionist Candy cited by name for exceptional call-handling in 2 of 100 sampled reviews — scheduling communication stands out as a differentiator. (cited in 2 of 100 reviews)
What reviewers praise
“I honestly can not say enough about this company. I will make this a little long to properly tell you why we will never use anyone else! First, as soon as you call you will be treated with such a remarkably caring receptionist. Candy is one of the sweetest …”
Amy Bright · ★★★★★ · Google · Mar 2026
The most critical take we found
“They were nice. They did the job quickly. I felt very over charged. In fact when I asked about the price, they said it was “mainly because you are 45 minutes away from us.” I understand that’s on me. I didn’t have to book them. But I was given their …”
David Baalbergen · ★★ · Google · Oct 2024

We read 100 of 148 reviews · newest from Mar 2026

(423) 351-4360
Full report →Website ↗
10

Cleveland Plumbing

Caveats apply24/7 per Google listing
4.5 (146 Google reviews)4.5 on Yelp (8) 12.2 mi from downtown Crandall
Our take — how we form it

4.5★ across 146 reviews with 92% 5-star; same-day service cited 15 times and fair pricing 9 times — but 3 no-show complaints and 1 licensing complaint on record.

Rating mix — of the 15 reviews we analyzed146 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • 1-star review alleges operator worked without valid TN plumbers license; reviewer cites a Letter of Warning from TN Dept of Commerce — verify license before hiring (1 of 100 reviews)
  • 3 reviews report no-shows or missed appointments with no explanation; 1 review reports rude office staff on initial call (2 of 100 reviews)

To be fair

  • Same-day arrival on Christmas Day burst pipe; weekend and after-hours calls accepted without premium upsell (cited in 3 of 100 reviews)
  • Multi-service visits (faucet, sink, disposal, valve) completed in one trip at reasonable cost — pricing cited positively in 9 of 100 reviews (cited in 3 of 100 reviews)
  • Long-term repeat customers report consistent quality across water lines, drains, and fixture installs over multiple years (cited in 2 of 100 reviews)
What reviewers praise
“Chuck and Dory Jo at Cleveland Plumbing are top notch and the best in Cleveland. Their quick response times and reasonable rates are unbeatable. We’ll never use anyone else and if you’re using anyone other than Cleveland Pluming, you’re missing out.”
Jason Rams · ★★★★★ · Google · Feb 2026
The most critical take we found
“Wow. Never showed up at an old lady's home to hopefully fix a really bad issue. No reason why, and appt was made. Really sad.”
Sam Young · ★ · Google · Sep 2022

We read 100 of 146 reviews · newest from Feb 2026

(423) 432-5893
Full report →Website ↗
11

R&R Pumping LLC.

Caveats apply
4.4 (75 Google reviews) 17.9 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.4★ across 75 reviews; 5 analyzed all 5★; professional=4 and workmanship=1 in themeCounts; septic pumping + clog clearing confirmed with same-day weekend dispatch in evidence.

Rating mix — of the 5 reviews we analyzed75 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 75 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Weekend and same-day emergency dispatch confirmed: 1 reviewer with overflowing septic on a weekday evening was scheduled for Saturday morning and crew arrived. (cited in 1 of 5 reviews)
  • Crew explains root cause and fixes without overcharging per 2 reviewers — one noted they 'get to the root of the problem without charging you an arm and a leg.' (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Pump septic tank and remove clog. Excellent service from R and R Pumping. Highly recommend this company. Courteous and efficient.”
Margaret · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 75 reviews · newest from Dec 2025

(706) 259-9521
Full report →Website ↗
12

Southeast Rooter and Plumbing

Caveats applySmall track record
4.7 (41 Google reviews) 18.3 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.7★ across 41 reviews; fast_response=7 and fair_pricing=3 in 37 analyzed. Weekend emergency confirmed: 40-minute arrival on a Saturday. One 2023 review reports repair leaked again with no callback.

Rating mix — of the 15 reviews we analyzed41 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Repair failed 3 weeks after completion; company stopped returning calls entirely after the issue resurfaced (Google, Oct 2023). (1 of 37 reviews)
  • Post-repair callback failure documented: repair leaked again 3 weeks later, multiple calls and messages left with no response. (1 of 37 reviews)

To be fair

  • Emergency weekend response confirmed: called on a Saturday, arrived in ~40 minutes, handled a big repair that turned into a 2-day job at fair price. (cited in 2 of 37 reviews)
  • fair_pricing=3 in 37 analyzed reviews; Saturday hydro-jet main drain clog resolved quickly at a reasonable price. (cited in 2 of 37 reviews)
  • workmanship=8 in 37 analyzed; two-sink bathroom vanity upgrade in a narrow space and drywall patch were described as immaculate. (cited in 2 of 37 reviews)
What reviewers praise
“Highly recommend! Came out to solve what had turned into a septic and plumbing disaster and didn’t leave until the job was finished. Professional, friendly, and thorough.”
Leah Hooper · ★★★★★ · Google · Mar 2026
The most critical take we found
“They came to repair my field lines back in June. They said it would take 2 months for the dirt to settle and then they'd come back to level out my yard. Here we are almost 4 months later and they will not answer my phone calls. I've left countless messages …”
Kristin Rokitowski · ★ · Google · Sep 2022

We read 37 of 41 reviews · newest from Mar 2026

(423) 331-2204
Full report →Website ↗
13

Barragan Plumbing Service

Caveats applySmall track record
4.7 (31 Google reviews) 17.4 mi from downtown CrandallNot a 24/7 shop
Our take — how we form it

4.7 stars on Google (31 reviews) but only 5 analyzed; 4-of-5 positive with 1 scathing 1-star citing cleanup failure and opaque billing — thin data makes that complaint disproportionately heavy.

Rating mix — of the 5 reviews we analyzed31 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.

Why we're cautious

  • 1-star review reports old water heater left in garage post-install and garbage left behind; bill described as lump sum with no itemized breakdown — no response or rebuttal visible (1 of 5 reviews)
  • reviewConsistency=0.36 — the lowest possible for this dataset; a single 1-star review drags a 4-star average down sharply against 4 five-stars with only 5 reviews analyzed (1 of 5 reviews)

To be fair

  • Same-day dispatch confirmed in 2 of 5 reviews: arrived right away for a water-shutoff emergency and same day for water-line installation (cited in 2 of 5 reviews)
  • Persisted 3 consecutive days on a front-yard water-leak repair at fair pricing — repair complexity escalated but cost stayed reasonable (cited in 1 of 5 reviews)
What reviewers praise
“I had a leak in my front yard and had to cut off the water at the street. I called Jamie and he came out first thing the next morning. He had to dig down and find the leak and make the repair. After the repair still no water. So Jamie came back for 3 days …”
Sling Shot · ★★★★★ · Google · May 2024
The most critical take we found
“Horrendous experience, I'd give zero stars if I could. They left garbage all over my garage and didn't take the old hot water heater with them and likely have no intention of ever taking it. The "itemized bill" had no price break down and was just a summary …”
Stef · ★ · Google · Oct 2024

We read 5 of 31 reviews · newest from Oct 2024

(615) 821-7660
Full report →
14

Patriot Services- Plumbing & HVAC Contractor

Caveats apply24/7 per Google listingSmall track record
4.8 (18 Google reviews)3.2 on Yelp (9) 18.3 mi from downtown Crandall
Our take — how we form it

4.8 stars on 18 Google reviews; 27 of 31 analyzed are 5-star — sub-hour dispatch confirmed for gas line capping and AC emergency; one Yelp reviewer cited $300-400 higher than competitors on a quote.

Rating mix — of the 15 reviews we analyzed18 total on Google
5★12
4★0
3★0
2★0
1★3

What reviewers keep saying

  • Sub-hour dispatch confirmed — gas line capping job, tech arrived within 1 hour of call with appliance delivery pending same week (cited in 1 of 31 reviews)
  • Took time to diagnose correctly where 2 previous plumbers failed — identified actual problem and fixed it vs charging without resolution (cited in 1 of 31 reviews)

What reviewers complain about

  • Pricing 1 Yelp reviewer found $300-400 higher than competitors for comparable work (1 of 31 reviews)
What reviewers praise
“Arthur Shepherd came with his team yesterday and redone all of our HVAC, they did a wonderful job. Friendly and worked hard to get it done right. I highly recommend”
Natasha Milam · ★★★★★ · Google · Feb 2026
The most critical take we found
“Missed the mark...way over priced compared to their competitors quotes. By $300-$400 dollars. We went with another company at a third of the cost.”
C E. · ★ · Yelp · Oct 2025

We read 31 of 18 reviews · newest from Feb 2026

(423) 331-5060
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Roto-Rooter

We'd call someone else first24/7 per Google listing
4.1 (94 Google reviews)3.0 on Yelp (32) 11.7 mi from downtown Crandall
Our take — how we form it

Cleveland Roto-Rooter holds BBB A+ accreditation but only 4.1 Google stars; 31 of 100 analyzed reviews are 1-star — 2 cite tech Jordan Randall cutting a sewer pipe unnecessarily and allegedly exploiting a widowed neighbor.

Rating mix — of the 15 reviews we analyzed94 total on Google
5★5
4★1
3★0
2★0
1★9

Why we're cautious

  • Tech Jordan Randall cited in 1-star review for cutting a 4-inch sewer pipe instead of using clean-out 3 feet away; inspected septic system and claimed root invasion — tank dug up, no roots found; charged $270 (1 of 100 reviews)
  • Gas line pressure check: tech spent 30 min, pressure didn't hold for 1 second, charged $250 anyway — customer later found an unsealed dead-end gas pipe left open in basement ceiling (1 of 100 reviews)
  • expensive=4 in 100 analyzed reviews; $250 charged for pressure check that produced no useful findings; $270 just to snake a line (2 of 100 reviews)

To be fair

  • fast_response=11 and same-day-plumber=12 service mentions in 100 analyzed reviews; technician arrived in under 5 minutes to a burst pipe, and same-day holiday dispatch confirmed Dec. 26 (cited in 2 of 100 reviews)
  • Kayla confirmed as standout tech: found sewer break, replaced sump pump same-day, and explained all findings in detail across 2 separate documented visits (cited in 1 of 100 reviews)
What reviewers praise
“This place took wonderful care of our needs with a septic pump out. Will use again and recommend to others.”
Jeremy Turner · ★★★★★ · Google · Oct 2025
The most critical take we found
“Darlene quoted $499 to pump the septic tank. They sent a woman that had just came off of maternity leave to come pump it knowing there was a concrete riser lid on the solids tank. I ended up helping her remove it because that is what good people around here …”
Tyler Henderson · ★ · Google · Feb 2026

We read 100 of 94 reviews · newest from Feb 2026 · BBB A+ accredited

(423) 479-8148
Full report →Website ↗

Also serving Crandall — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

ServeStar Plumbing 3.7 (12 Google reviews) · Cleveland · 15.4 mi Call
National Plumbing Service 3.6 (12 Google reviews) · Dalton · 15.6 mi Call
Master plumbing of Tennessee in cleveland Tn 4.7 (12 Google reviews) · Cleveland · 18.2 mi Call
The East Tennessee Plumber 5.0 (8 Google reviews) · Cleveland · 15.2 mi Call
Dalton Service 5.0 (4 Google reviews) · Dalton · 17.5 mi Call
Emergency Plumber 3.3 (3 Google reviews) · Cleveland · 18.2 mi Call

What reviewers complain about in Crandall

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • HEP is on the way — Negative Yelp reviews allege being told service would be provided, then informed the company was not licensed in the customer's area — after a full day of waiting (review_id: yNsYfcgn9glfTWXvnGXT).
  • HEP is on the way — Elderly customer reportedly charged $355 with no work completed on a clogged drain; tech stopped after 5 minutes and insisted all pipes needed replacement.
  • Emergency No More 24hr. Septic, Drain & More — Work-then-upsell pattern flagged in 2 reviews: $450 charged for jetting that didn't fix the issue, followed by $2,200 estimate for additional services; 1-star reviewer claims services pitched don't solve problems.
  • Cleveland Plumbing — 1-star review alleges operator worked without valid TN plumbers license; reviewer cites a Letter of Warning from TN Dept of Commerce — verify license before hiring
  • Southeast Rooter and Plumbing — Repair failed 3 weeks after completion; company stopped returning calls entirely after the issue resurfaced (Google, Oct 2023).
  • Barragan Plumbing Service — 1-star review reports old water heater left in garage post-install and garbage left behind; bill described as lump sum with no itemized breakdown — no response or rebuttal visible
  • Roto-Rooter — Tech Jordan Randall cited in 1-star review for cutting a 4-inch sewer pipe instead of using clean-out 3 feet away; inspected septic system and claimed root invasion — tank dug up, no roots found; charged $270
  • Roto-Rooter — Gas line pressure check: tech spent 30 min, pressure didn't hold for 1 second, charged $250 anyway — customer later found an unsealed dead-end gas pipe left open in basement ceiling

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Crandall we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 683 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Cisco, Conasauga, Eton, Oldfort, Tennga — this Crandall guide covers those areas.

Nearby city guides

Cleveland, TN · 28 plumbers · 15 miDalton, GA · 13 plumbers · 17 miCharleston, TN · 22 plumbers · 22 miRiceville, TN · 18 plumbers · 29 miChattanooga, TN · 22 plumbers · 32 miChickamauga, GA · 18 plumbers · 32 mi