Express Plumbing
Plumber · Chattanooga, TN
Our verdict
5.0★ across 102 reviews; fast_response cited 24 times and professional 38 times in 92 analyzed; 100% positive sentiment; Master Plumber Eric handles water heaters, water lines, and emergency calls personally.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Chattanooga, TN · compare all →
Our opinion, based on the 92 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
fast_response cited in 24 of 92 analyzed reviews; same-day service in 13 reviews; one reviewer's mom was fully handled 'in about an hour and a half from my initial contact'
1 cited review
“Not an emergency but he treated it as such. He went above & beyond & had her all taken care of in about an hour & a half from my initial contact with Express Plumbing. UNHEARD OF THESE DAYS!!”
Cited in 3 of the 92 reviews we analyzed — 2 cited reviews not excerpted here.
Master Plumber licensure confirmed; fixed plumbing issues 'created by other plumbers'; shows up exactly when promised
1 cited review
“Eric showed up and fixed the problem EXACTLY when he said he would. I will call him again as he was very professional and did a great job. Showing up when he said he would and being knowledgeable about the problem won him this customer.”
Cited in 3 of the 92 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing: fair_pricing in 4 reviews; one reviewer says 'extremely reasonable' pricing even when complications arose
1 cited review
“Eric responded quickly, communicated clearly and did what he said he was going to do. He gave me an estimate and there was a problem with what he thought was going to happen and there were complications, and the increase in his pricing is extremely reasonable.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 92reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I called Eric and he came out the next day. He was very prompt, did the work quickly and his pricing was extremely reasonable. I will definitely use him again and recommend him to everyone.”
“Eric has been a fantastic resource for us. He is a Master Plumber and his work is excellent. He is professional and responds back to you promptly. My wife and I recommend him highly. He repaired our leaking water heater copper piping during the January 2024 freeze. Thank you Eric!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Aug 2025.
Should you hire Express Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Express Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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