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The 15 plumbers serving Old Greenwich, ranked.

We read 148 reviews across Google, Yelp and BBB for the 36 plumbers serving Old Greenwich — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 16 of the 36 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Old Greenwich's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 12 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 15 of the 36 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Rebmann Plumbing Heating & Air Conditioning alone carries 1,326 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown Old GreenwichHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Old Greenwich →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.7 (1,098 Google reviews) 11.0 mi from downtown Old Greenwich
Our take — how we form it

Dispatches skilled technicians within hours even during blizzards and weekends, but charges premium pricing that reviewers acknowledge as 'on the higher end'.

Rating mix — of the 5 reviews we analyzed1,098 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,098 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: scheduled same-day appointment before announced blizzard; arrived quickly on Sunday; all 5 reviewers praise speed of arrival and appointment scheduling (cited in 2 of 5 reviews)
  • Diagnostic transparency: technicians explain problems clearly, show approval-before-proceeding, and honestly advise when work isn't urgent (preventing unnecessary upsells) (cited in 3 of 5 reviews)
  • Workmanship quality: 4 of 5 reviews explicitly mention thorough, clean work with follow-up verification that job was done right (cited in 3 of 5 reviews)

What reviewers complain about

  • Pricing significantly above market: one reviewer explicitly states 'prices are on the higher end' despite acknowledging value; no competitive pricing data from other quotes mentioned (1 of 5 reviews)
What reviewers praise
“I had to contact this company for the first time due to a clog affecting the unit downstairs right before the announced blizzard. They were able to schedule an appointment immediately and sent the right technician, Carlos. Carlos is knowledgeable, …”
Fredelinda A · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,098 reviews · newest from Feb 2026

(914) 668-3560
Full report →Website ↗
2

Liberty Drain and Sewer Inc.

Top pick
5.0 (395 Google reviews) 10.4 mi from downtown Old GreenwichNot a 24/7 shop
Our take — how we form it

TJ shows exceptional consistency across every dimension—all 5 reviews are 5-stars with zero complaints, rapid response times, and customers explicitly praising honesty on pricing.

Rating mix — of the 5 reviews we analyzed395 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 395 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers report repeat business or strong recommendation intent, indicating exceptional reliability and customer satisfaction (cited in 5 of 5 reviews)
  • Fast, responsive communication—at least 2 reviewers explicitly mention texting back and providing 30-minute service windows (cited in 2 of 5 reviews)
  • Transparent pricing and honest assessment mentioned in 3 of 5 reviews, with customers calling prices 'incredibly fair' and 'reasonable' (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“TJ is the absolute best!!! I know sometimes when you see reviews with mostly 5 stars, it can seem a little too good to be true. But, TJ is truly amazing and we have used his services many times. There's a reason he gets shining reviews! :D”
Anna M · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 395 reviews · newest from Feb 2026

(888) 578-2240
Full report →Website ↗
3

Emergency Sewer & Drain Service, Inc.

Top pick24/7 per Google listing
4.8 (113 Google reviews) 11.1 mi from downtown Old Greenwich
Our take — how we form it

Dispatches crews within an hour for catastrophic backups and responds consistently to long-term customers, with zero complaints about pricing or workmanship across all reviews.

Rating mix — of the 5 reviews we analyzed113 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 113 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-1-hour emergency response: 2 of 5 reviews specifically mention arrival within an hour during active flooding situations (cited in 2 of 5 reviews)
  • Exceptional technical competence: Multiple reviewers praise crew's diagnostic skills and efficient problem-solving even with challenging old plumbing systems (cited in 2 of 5 reviews)
  • Transparent communication: 3 of 5 reviews highlight polite, courteous demeanor and clear explanations of necessary work (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“have been customer for many years. always a great job fast response, great work!!. BEST PLUMBERS.”
Howard Dunscomb · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 113 reviews · newest from Apr 2026

(914) 478-4900
Full report →Website ↗
4

HS Drains LLC. 24/7 Emergency Sewer, Plumber Drain Cleaning Services Camera Inspection

Top pick24/7 per Google listing
5.0 (72 Google reviews) 9.8 mi from downtown Old Greenwich
Our take — how we form it

Harold shows up within hours for sewage emergencies, fixes complex problems on first visit, and explains pricing upfront—all 5 reviewers gave perfect scores.

Rating mix — of the 5 reviews we analyzed72 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 72 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 4 of 5 reviews specifically mention fast arrival or quick problem resolution (within two hours or minutes) (cited in 4 of 5 reviews)
  • Transparent pricing before work begins: 2 reviews explicitly mention explaining costs upfront with no surprise final bills (cited in 2 of 5 reviews)
  • Thorough workmanship and honest assessment: 3 reviewers contrast Harold's accuracy against other plumbers who were 'not honest and thorough' (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I called Harold after having various plumbers come out, and give me brief descriptions of what happened but not been honest and thorough. He was extremely professional. Above and beyond and got the job not just done but done correctly. I recommend 10000.00 %”
Jonathan Abreu · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 72 reviews · newest from Feb 2026

(914) 227-8996
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (681 Google reviews) 10.3 mi from downtown Old Greenwich
Our take — how we form it

Fast emergency response with excellent communication, but pricing appears inconsistent and workmanship quality can be uneven—one reviewer paid $600 for a drain cleaning with careless water spillage.

Rating mix — of the 5 reviews we analyzed681 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 681 reviews so far. Treat this as a first read.

Why we're cautious

  • High pricing with modest value—one customer paid nearly $600 for a kitchen drain cleaning and flagged careless execution; pricing fairness scored only 37/100 (1 of 5 reviews)
  • Two of five reviews document property damage or water damage during service (kitchen floor spillage, brick paver sewage dumping) (2 of 5 reviews)
  • Inconsistent pricing and potential overcharging—one customer paid for a two-person job but only received one technician and suspected overcharge despite requesting breakdown (1 of 5 reviews)

To be fair

  • Rapid emergency response and after-hours availability—one reviewer called at 1:15 AM and received service same afternoon (cited in 1 of 5 reviews)
  • Clear communication and cost transparency—3 of 5 reviews specifically praise detailed explanations of work and pricing (cited in 2 of 5 reviews)
  • Responsive to customer concerns—when sewage was improperly disposed of, company returned next day to clean up (cited in 1 of 5 reviews)
What reviewers praise
“Thank you to everyone at Roto Rooter! The customer service I received from the first phone call to the follow up was extraordinary. Each person was so knowledgable and explained each step and cost to me. Everything was fixed and put back in less than an …”
nancy nissen · ★★★★★ · Google · Jan 2026
The most critical take we found
“Charged nearly $600 to clean a kitchen drain. Ran kitchen sink after disconnecting drain pipe, but without putting a bucket underneath, causing water to spill everywhere. Was not careful or clean and splashed dirty water all over kitchen floor.”
Scott Gerwin · ★★ · Google · Feb 2026

We read 5 of 681 reviews · newest from Feb 2026

(914) 963-2015
Full report →Website ↗
6

Pickwick Plumbing & Heating

Caveats apply24/7 per Google listing
5.0 (338 Google reviews) 4.8 mi from downtown Old Greenwich
Our take — how we form it

Arrives within an hour for emergencies and keeps you informed every step, but pricing fairness is a major concern that needs clarification before calling.

Rating mix — of the 5 reviews we analyzed338 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 338 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical pricing transparency issue: pricing_fairness dimension scored 0/100 despite perfect service ratings, indicating systematic customer concern about billing practices not captured in 5-star reviews (1 of 5 reviews)
  • Pricing fairness score of 0/100 with explicit concern raised: one reviewer questioned whether the service charge would 'reflect' that no actual repair was needed, suggesting potential overcharging for diagnostic-only visits (1 of 5 reviews)

To be fair

  • Exceptional emergency response speed: Victor arrived within 1 hour on a Saturday night at 9:30pm, and another visit was arranged for next-day emergency gas line repair (cited in 2 of 5 reviews)
  • Strong communication throughout service: 3 of 5 reviews explicitly praise keeping customers informed and explaining work clearly (cited in 3 of 5 reviews)
  • Knowledgeable technicians who provide preventive advice: reviewers mention learning about their house systems and receiving specific recommendations to avoid future issues (cited in 2 of 5 reviews)
What reviewers praise
“Although the service man came and even early, it turned out that the blockage had cleared without his intervention. But he was helpful in confirming that all was well with the toilet. I hope the price for the visit will reflect this.”
Arnold Gordon · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 338 reviews · newest from Jun 2026

(203) 531-6100
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
7

Rebmann Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.8 (1,326 Google reviews) 16.0 mi from downtown Old Greenwich
Our take — how we form it

Highly rated for workmanship and long-term reliability, but expect slow emergency response times and verify pricing before committing to avoid sticker shock.

Rating mix — of the 5 reviews we analyzed1,326 total on Google
5★3
4★0
3★0
2★2
1★0

Small sample — we've analyzed only 5 of 1,326 reviews so far. Treat this as a first read.

Why we're cautious

  • Very low emergency responsiveness score (20/100) suggests this company may not prioritize 2am burst-pipe calls despite strong overall ratings
  • Aggressive payment collection tactics including false accusations of non-payment before pursuing legitimate contact channels (1 of 5 reviews)
  • Pricing significantly above market: one reviewer obtained identical work from competitor for 'fraction' of Rebmann's $1,200+ quote (1 of 5 reviews)

To be fair

  • Consistent workmanship quality: 3 of 5 reviews explicitly praise thorough, professional diagnostic work and system performance (cited in 3 of 5 reviews)
  • Strong Google reputation with 4.8/5 across 1,326 reviews indicates sustained customer satisfaction (cited in 3 of 5 reviews)
  • Technicians provide logical explanations and catch secondary issues: 2 reviews highlight transparency and proactive problem-finding (cited in 2 of 5 reviews)
What reviewers praise
“Robert did an excellent job winterizing my steam heating system. The technician was professional. He was thorough in checking all components. My system is running smoothly and I have confidence it’s ready for winter. Highly recommend!”
Karin Appel · ★★★★★ · Google · Feb 2026
The most critical take we found
“The technician who came out was fine and got my boiler temporarily running, but their price quote for further work was outrageous. They quoted me over $1,200 for a 'Level 3' maintenance package and a new ignitor. I shopped around and got the actual repair and …”
Michael Dunn · ★★ · Google · May 2026

We read 5 of 1,326 reviews · newest from May 2026

(516) 535-9341
Full report →Website ↗
8

FIX-A-LEAK Plumbing & Heating Inc.

We'd call someone else first
4.8 (782 Google reviews) 12.9 mi from downtown Old GreenwichNot a 24/7 shop
Our take — how we form it

Arrives fast for emergencies and delivers clean, expert work, but pricing feedback is mixed and one customer felt a plumber overstepped with unsolicited health advice.

Rating mix — of the 5 reviews we analyzed782 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 782 reviews so far. Treat this as a first read.

Why we're cautious

  • One plumber gave unsolicited medical/lifestyle advice ('drink more water') to a customer with stated elimination issues, crossing professional boundaries and causing offense despite quality work
  • Pricing transparency concern: one review ($349 toilet repair) lacks context on whether cost was fair for the service, and another reviewer noted 'pricing was great,' suggesting inconsistent value perception across jobs

To be fair

  • 4 of 5 reviewers praise workmanship quality, with specific mentions of professional installation, thorough leak checks, and attention to detail like correcting previous mistakes (cited in 4 of 5 reviews)
  • 3 of 5 reviewers highlight fast emergency response, including same-day service and immediate office callbacks before technician arrival (cited in 3 of 5 reviews)
  • 2 of 5 reviewers explicitly mention manager Rick's communication practices, including pre-arrival phone calls and transparent issue evaluation (cited in 2 of 5 reviews)
What reviewers praise
“Had a water heater installed along with a few plumbing fixes, and the work was excellent. Everything was done cleanly and professionally, including correcting a previous SharkBite connection and adding a pressure gauge. The team was knowledgeable, efficient, …”
Vin P · ★★★★★ · Google · Jun 2026
The most critical take we found
“I wasn’t here at the time your plumber fixed my stopped up toilet. Betty said that he went to the bathroom and said. “$349.” The work was fine. As he was leaving, he said, “A piece of advice. Drink more water.” Without getting too graphic I have several …”
jack o'neil · ★★ · Google · Jun 2026

We read 5 of 782 reviews · newest from Jun 2026

(631) 540-2023
Full report →Website ↗
9

Master Plumbing Heating Cooling

We'd call someone else first24/7 per Google listing
4.5 (399 Google reviews) 15.2 mi from downtown Old Greenwich
Our take — how we form it

Shows up on time and diagnoses problems quickly, but only 5 reviews limits confidence in pricing fairness claims.

Rating mix — of the 5 reviews we analyzed399 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 399 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise punctuality and timeliness—technicians arrive when promised and complete jobs quickly (cited in 3 of 5 reviews)
  • Strong emergency responsiveness: technician Joey arrived quickly and immediately diagnosed the problem; Robert called 30 minutes before appointment (cited in 2 of 5 reviews)
  • Handles complex projects with expertise—replaced century-old drain pipe and completed full boiler/furnace systems in under 2 days (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Amazing customer service super friendly my ac unit was working but leaking water in my basement. Joey arrived quickly and immediately knew the problem needed to replace a hose, pump and provide some routine cleaning maintenance to the system that I was not …”
Heather Rubin · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 399 reviews · newest from Feb 2026

(631) 391-9292
Full report →Website ↗
10

Minutemen Sewer & Drain

We'd call someone else first24/7 per Google listing
4.5 (238 Google reviews) 18.6 mi from downtown Old Greenwich
Our take — how we form it

Dispatches technicians within an hour even on weekends, with consistently excellent workmanship, but expect premium pricing for that speed and quality.

Rating mix — of the 5 reviews we analyzed238 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 238 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 4 of 5 reviewers explicitly praise same-day or within-hour emergency response, including weekend availability (cited in 4 of 5 reviews)
  • Thorough workmanship and follow-up solutions: technicians explain preventative measures and perform multiple visits if needed to fully resolve issues (cited in 2 of 5 reviews)
  • Goes above and beyond on parts sourcing—one technician drove 3 hours round trip to locate a specialized part and offered to travel further if needed (cited in 1 of 5 reviews)

What reviewers complain about

  • 2 of 5 reviews mention pricing concerns: one caller found the price 'very high' despite same-day service, and another had been overcharged $200 by a competitor—indicating this company may also run premium rates (2 of 5 reviews)
What reviewers praise
“These dudes rock. My drain in my basement was behind clogged. Years of buildup and Joe was dispatched within an hour. After using a snake the size of a mini fridge for a couple hours he had to call in the water jet machine which blasted that drain squeaky …”
Steve Hock · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 238 reviews · newest from Jun 2026

(516) 222-9110
Full report →Website ↗
11

Valerio Emergency Plumbing

We'd call someone else first24/7 per Google listing
5.0 (231 Google reviews) 10.1 mi from downtown Old Greenwich
Our take — how we form it

Dispatches within hours even for after-hours emergencies and catches problems other plumbers miss, with consistently perfect ratings across 231 reviews.

Rating mix — of the 5 reviews we analyzed231 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 231 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: responded immediately and arrived onsite in less than a day, with one review documenting arrival within 3 hours of call (cited in 2 of 5 reviews)
  • Thorough workmanship with attention to detail: crew proactively inspects beyond the primary issue (spotted hidden leak, educated homeowner on valve maintenance, ensures everything runs perfectly before leaving) (cited in 2 of 5 reviews)
  • Perfect 5/5 rating across all 231 Google reviews with consistent praise for professionalism, efficiency, and quality (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Highly recommend Valerio Plumbing! They were professional, responsive, and got the job done quickly and efficiently. It’s hard to find reliable plumbers, but Valerio Plumbing definitely exceeded expectations. Great customer service and quality work!”
Janelle · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 231 reviews · newest from May 2026

(203) 515-8455
Full report →Website ↗
12

Behlen Plumbing & Heating

We'd call someone else first24/7 per Google listing
5.0 (161 Google reviews) 19.3 mi from downtown Old Greenwich
Our take — how we form it

Paul Behlen answers emergency calls at 10pm and fixes problems within 45 minutes—a rare plumber who actually shows up when promised and explains everything along the way.

Rating mix — of the 5 reviews we analyzed161 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 161 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: handles urgent calls at 10pm and 2am with rapid diagnosis and completion (45-minute resolution cited) (cited in 2 of 5 reviews)
  • Perfect attendance record: 3 of 5 reviewers explicitly confirm Paul always shows up when called and respects promised timeframes (cited in 2 of 5 reviews)
  • Clean, efficient execution: work consistently described as professional, quick, and tidy with no property damage (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Behlen plumbing and heating has done work in my home numerous of times integrity very professional and the follow up is great. Would recommend to anyone. Paul is great with getting to what the problem is and the solution.”
Greg Ortiz · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 161 reviews · newest from Jun 2026

(631) 514-4095
Full report →Website ↗
13

Gerken Plumbing and Heating

We'd call someone else first
5.0 (159 Google reviews) 15.9 mi from downtown Old GreenwichNot a 24/7 shop
Our take — how we form it

Shows up on time with reasonable pricing and genuinely follows up after the work—all 5 reviews are 5-star with no complaints.

Rating mix — of the 5 reviews we analyzed159 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 159 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast, on-time scheduling and arrival mentioned by multiple reviewers (cited in 1 of 5 reviews)
  • Clean, professional work with attention to protecting the home during installation (cited in 2 of 5 reviews)
  • Reasonable pricing consistently noted across multiple job sizes (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I have a used Gerken Plumbing and Heating for several repairs in the past few years. They are responsive in their scheduling, making it easy to fit into your schedule and show up on time ready to go! Their technicians are personable, knowledgeable, and …”
Peter Teichmann · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 159 reviews · newest from Jun 2026

(631) 767-6565
Full report →Website ↗
14

Imperial Plumbing & Heating

We'd call someone else first
4.9 (90 Google reviews) 13.6 mi from downtown Old GreenwichNot a 24/7 shop
Our take — how we form it

Diagnoses problems you didn't know you had and fixes them right the first time, with transparent pricing and meticulous home respect.

Rating mix — of the 5 reviews we analyzed90 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 90 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise professionalism and efficiency; multiple reviewers mention work completed on time with minimal disruption (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention fair pricing, competitive quotes, and honest assessments of needed work—no upselling pattern detected (cited in 3 of 5 reviews)
  • Proactive problem-solving: one reviewer noted plumber identified a major rust-buildup issue the homeowner missed, preventing potential emergency failure (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Steven was very professional and friendly. Work and cleanup was done in a timely manner. I would definitely use them if needed in the future and recommend them to others.”
Mary Reisman · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 90 reviews · newest from Jun 2026

(631) 942-1320
Full report →Website ↗
15

Abalene Plumbing & Heating Inc

We'd call someone else first
4.8 (60 Google reviews) 15.1 mi from downtown Old GreenwichNot a 24/7 shop
Our take — how we form it

Diagnostic wizards who solve problems other plumbers miss, charge fairly, and show up fast—but only 60 Google reviews so track record is still limited.

Rating mix — of the 5 reviews we analyzed60 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Expert problem-solving: 2 of 5 reviews specifically mention solving complex issues others couldn't, including one case where 4 competitors failed (cited in 2 of 5 reviews)
  • Transparent pricing: 2 of 5 reviews highlight fair or lower-than-quoted charges; one explicitly praised honesty to avoid unnecessary repairs (cited in 2 of 5 reviews)
  • Fast response and completion: 3 of 5 reviews mention rapid turnaround—one solved in 5 minutes, another completed in 1 hour, 20-minute follow-up without charge (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Abalene installed a new boiler for me. Exceptional work. Took the time to talk through every step before and after installation. Clean and respectful of my house. Would highly recommend.”
Kyle Kensrue · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 60 reviews · newest from May 2026

(516) 364-0004
Full report →Website ↗

Also serving Old Greenwich — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

JHMoran Plumbing and Heating 4.8 (50 Google reviews) · Huntington · 14.2 mi Call
Quality Cesspool 4.7 (44 Google reviews) · Huntington · 15.7 mi Call
Reliable Drain Solutions • 24/7 Emergency Service • Plumber Emergency 5.0 (30 Google reviews) · Harrison · 10.4 mi Call
Jack Berleth & Sons Inc. 4.9 (24 Google reviews) · Huntington · 13.0 mi Call
Hydrosphere Corp 4.8 (20 Google reviews) · Huntington · 16.7 mi Call
A Better Plumber Inc. 5.0 (20 Google reviews) · Massapequa · 19.3 mi Call
Martino Plumbing 5.0 (17 Google reviews) · Huntington · 17.8 mi Call
Victor Scelia Plumbing & Heating 4.0 (16 Google reviews) · Harrison · 9.2 mi Call
Absolute Plumbing and Heating 4.1 (14 Google reviews) · West Orange · 9.9 mi Call
Gene Duffy Plumber 5.0 (14 Google reviews) · Huntington · 14.3 mi Call
Waterline Plumbing Services Inc. 4.3 (7 Google reviews) · Harrison · 10.9 mi Call
Plumbing Experts 5.0 (4 Google reviews) · Harrison · 5.6 mi Call
Jaxon Plumbing & Heating Repair 5.0 (4 Google reviews) · Harrison · 7.8 mi Call
Park Plumbing And Heating 5.0 (4 Google reviews) · Harrison · 9.0 mi Call
Kester Plumber 5.0 (3 Google reviews) · Harrison · 6.2 mi Call
Professional Plumbers 3.7 (3 Google reviews) · Harrison · 8.9 mi Call
Harrison Plumbing Needs 3.7 (3 Google reviews) · Harrison · 9.2 mi Call
Harrison Plumbing & Heating 3.0 (2 Google reviews) · Harrison · 9.1 mi Call
On Call Plumbers 5.0 (1 Google review) · Harrison · 5.9 mi Call
DZ Plumbing and Mechanical 5.0 (1 Google review) · Huntington · 15.8 mi Call
Harrison Plumbing Co 1.0 (1 Google review) · Harrison · 18.6 mi Call

What reviewers complain about in Old Greenwich

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water Cleanup — High pricing with modest value—one customer paid nearly $600 for a kitchen drain cleaning and flagged careless execution; pricing fairness scored only 37/100
  • Roto-Rooter Plumbing & Water Cleanup — Two of five reviews document property damage or water damage during service (kitchen floor spillage, brick paver sewage dumping)
  • Pickwick Plumbing & Heating — Critical pricing transparency issue: pricing_fairness dimension scored 0/100 despite perfect service ratings, indicating systematic customer concern about billing practices not captured in 5-star reviews
  • Rebmann Plumbing Heating & Air Conditioning — Very low emergency responsiveness score (20/100) suggests this company may not prioritize 2am burst-pipe calls despite strong overall ratings
  • Rebmann Plumbing Heating & Air Conditioning — Aggressive payment collection tactics including false accusations of non-payment before pursuing legitimate contact channels
  • FIX-A-LEAK Plumbing & Heating Inc. — One plumber gave unsolicited medical/lifestyle advice ('drink more water') to a customer with stated elimination issues, crossing professional boundaries and causing offense despite quality work
  • Roto-Rooter Plumbing & Water Cleanup — Pricing significantly above market: one reviewer explicitly states 'prices are on the higher end' despite acknowledging value; no competitive pricing data from other quotes mentioned
  • Roto-Rooter Plumbing & Water Cleanup — Inconsistent pricing and potential overcharging—one customer paid for a two-person job but only received one technician and suspected overcharge despite requesting breakdown

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Old Greenwich we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Bedford, Bedford Hills, Cos Cob, Cross River, Darien, Greenwich, Katonah, Mount Kisco, New Canaan, Norwalk, Pound Ridge, Riverside, Stamford — this Old Greenwich guide covers those areas.

Nearby city guides

Harrison, NY · 51 plumbers · 9 miLarchmont, NY · 57 plumbers · 12 miChappaqua, NY · 24 plumbers · 14 miGreens Farms, CT · 29 plumbers · 14 miGlen Oaks, NY · 66 plumbers · 21 miDanbury, CT · 13 plumbers · 25 mi