Gerken Plumbing and Heating
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 159 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 159 Reviews Tell Us
Emergency Response
Fast, on-time scheduling and arrival mentioned by multiple reviewers
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Clean, professional work with attention to protecting the home during installation
Proactive communication including quality-control follow-up calls after completion
Communication
Proactive communication including quality-control follow-up calls after completion
Pricing
Reasonable pricing consistently noted across multiple job sizes
Customer reviews
Reviews from Google, Yelp & more
I have a used Gerken Plumbing and Heating for several repairs in the past few years. They are responsive in their scheduling, making it easy to fit into your schedule and show up on time ready to go! Their technicians are personable, knowledgeable, and professional. Precautions are taken to protect your home while they are there and when they leave, you have no idea anyone was there. Oh, did I mention their fees are reasonable? Well, they are. So if you’re in need of plumbing work, call Gerken Plumbing and Heating.
Brian was great! I needed a plumber to fix the plumbing on a pedestal sink in our new house, so it would pass inspection on an outstanding CO from the town. I asked for recommendations at a plumbing supply store. I figured they would know someone good, if they wouldn’t mind giving out that information. It was a small job that he could get to pretty quickly, good price (I don’t remember how long or how much at this point) and we passed.
Professional, great work. They came and did the installation of a new heating system and water heater, converted from oil to gas, installed new chimney flue, removed oil tank, and bled all radiators. Also provided a portable hot water heater for the duration of the job. Five and one-half days, from start to finish. Left no mess. Highly recommend. (Photos: Before and After.)
Huge thank you to Gerken Plumbing for going above and beyond after a massive leak that went from my sink down into my basement. Not only did they fix a very difficult leak quickly and professionally, but they also took the time to give me advice on replacing my faucet, maintaining things going forward, and even recommended trusted local handymen to help repair the damage caused by the leak. That level of care and customer service is rare these days. They were prompt, communicative, knowledgeable, and truly went the extra mile — even helping me understand issues with my filter that likely contributed to the problem. I will absolutely be using them for everything going forward. Thank you so much Gerken team!!
I needed a hot water heater replaced. Brian came over, measured, and got me a nice commercial grade unit. His 2 man crew cam the next day and installed it, and it looked well connected. A few days later, I got a call from their quality control person asking if everything went well. Who does that anymore? Gerken plumbing does!
Business details
Service area
Based in Huntington. Serves 23 nearby cities within 20 miles:
Gerken Plumbing and Heating