Roto-Rooter Plumbing & Water Cleanup

Thank you to everyone at Roto Rooter! The customer service I received from the first phone call to the follow up was extraordinary. Each person was so knowledgable and explained each step and cost to me. Everything was fixed and put back in less than an afternoon. They turned what I thought was a disaster into a very easy process! Thank you

Great experience with Roto-Rooter and our technician, Simon. He came promptly, and worked hard to clear our kitchen and laundry line. Work was as fast as possible, clean and impeccable. Simon was professional, smart, and kind and we'd recommend him and Roto-Rooter any day. While we hope not to need service again, if we do, they're definitely our go to!

The service performed by Henry was great. The initial quote was for a two man job team for installation. Yet on the date of service it was only a one man installation. The work was done but I thought the price would’ve been lower since only one person performed the service. I even requested a service fee breakdown. Pleased just feel maybe I was overcharged.

Charged nearly $600 to clean a kitchen drain. Ran kitchen sink after disconnecting drain pipe, but without putting a bucket underneath, causing water to spill everywhere. Was not careful or clean and splashed dirty water all over kitchen floor.

My experience with this company was satisfactory until the next day when I discovered that the plumber had improperly disposed of the sewage water pumped from my basement, dumping it onto my brick pavers and spilling some onto my driveway. This careless action left me disappointed and unhappy." But now I have to say they came back the next day and cleaned it all up.