FIX-A-LEAK Plumbing & Heating Inc.
Plumber · Central Islip, NY
Our verdict
Arrives fast for emergencies and delivers clean, expert work, but pricing feedback is mixed and one customer felt a plumber overstepped with unsolicited health advice.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Central Islip, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise workmanship quality, with specific mentions of professional installation, thorough leak checks, and attention to detail like correcting previous mistakes
2 cited reviews
“Everything was done cleanly and professionally”
“Office staff responded immediately, all issues fixed same day”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviewers highlight fast emergency response, including same-day service and immediate office callbacks before technician arrival
1 cited review
“Office staff responded immediately, all issues fixed same day”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
2 of 5 reviewers explicitly mention manager Rick's communication practices, including pre-arrival phone calls and transparent issue evaluation
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One plumber gave unsolicited medical/lifestyle advice ('drink more water') to a customer with stated elimination issues, crossing professional boundaries and causing offense despite quality work
Pricing transparency concern: one review ($349 toilet repair) lacks context on whether cost was fair for the service, and another reviewer noted 'pricing was great,' suggesting inconsistent value perception across jobs
The evidence — in reviewers' own words
Critical
“I wasn’t here at the time your plumber fixed my stopped up toilet. Betty said that he went to the bathroom and said. “$349.” The work was fine. As he was leaving, he said, “A piece of advice. Drink more water.” Without getting too graphic I have several different “elimination” issues and they are not always consistent. My long time plumber evidently retired and I don’t like to have to find a reliable, competent …”
Positive
“Had a water heater installed along with a few plumbing fixes, and the work was excellent. Everything was done cleanly and professionally, including correcting a previous SharkBite connection and adding a pressure gauge. The team was knowledgeable, efficient, and left everything neat. Pricing was great, and the quality of work really shows. Highly recommend.”
“Cannot say enough positive things about my experience with Fix a Leak plumbing. Office staff was friendly, professional and responded to my inquiries immediately. The plumber, Gaspar, was so knowledgeable and professional. He explained everything he was doing while at my home, answered all my questions and all plumbing issues were fixed same day. He left the house neat and clean. I am so relieved the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 782 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Old Greenwich · Central Islip · Harrison · Greens Farms