Gene Duffy Plumber
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Based on review analysis
1 concern
Zero pricing data across 5 reviews raises concerns—either customers avoid discussing cost (possible sign of high pricing) or reviews are selectively filtered
Trust Score: 0/100 · Based on 14 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 14 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness—answered a basement flood call at 9pm and arrived immediately, with another reviewer receiving a callback within 10 minutes
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify pricing or billing weaknesses—no reviews mention costs, estimates, or final invoice amounts despite scoring 0 on pricing fairness
Zero pricing data across 5 reviews raises concerns—either customers avoid discussing cost (possible sign of high pricing) or reviews are selectively filtered
Quality & Professionalism
Consistent quality workmanship across plumbing and heating projects, with customers specifically praising complex fixes like tub/shower work
Communication
Exceptional emergency responsiveness—answered a basement flood call at 9pm and arrived immediately, with another reviewer receiving a callback within 10 minutes
Proactive communication during delays, keeping customers informed rather than going silent
Pricing
Not enough data to identify pricing or billing weaknesses—no reviews mention costs, estimates, or final invoice amounts despite scoring 0 on pricing fairness
Customer reviews
Reviews from Google, Yelp & more
Gene came to my house today and capped the gas line that used to service a gas clothes dryer. Super efficient crew and reliable in that they kept in touch when delayed. Will definitely call again and highly recommend!
Gene Duffy and sons are wonderful! I’m so grateful for their help over the years. They have helped us with many different plumbing and heating issues and have always been very responsive, professional, and knowledgeable. I appreciate how they take the time to explain the issue and how they fixed it. They are a pleasure to work with. I highly recommend them!
Thank you Gene Duffy Plumbing! Finally a plumber who knows how to fix the tub/shower! Appreciate your work! Thanks for your quick response and high-quality job.
Gene Duffy is a rare find. My basement flooded at 9pm and I need help FAST. I called Gene and he returned my call within 10 minutes. When I couldn’t figure out how to turn off my hot water he came right over! He is not only reliable, hardworking and honest, He actually cares! If you need a plumber you can count on call Gene Duffy !!!
Gene and his sons are extremely honest and reliable professional plumbers. My uncle has been using Gene for 40 years and there are no other plumbers in the area that I would trust more with projects large and small.
Business details
Service area
Based in Huntington. Serves 23 nearby cities within 20 miles:
Gene Duffy Plumber