FastPlumber near me

The 15 plumbers serving Chappaqua, ranked.

For the 24 plumbers working within 20 miles of Chappaqua, we read 93 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 14 of the 24 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.9, 4 below 4.0), but the depth behind them varies: 10 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 11 of the 24 companies have one — it's flagged below with their exact words. One number worth knowing: Dr. Drip Plumbing and Heating alone carries 1,260 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown ChappaquaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Chappaqua →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Dr. Drip Plumbing and Heating

Top pick24/7 per Google listing
4.9 (1,260 Google reviews) 18.1 mi from downtown Chappaqua
Our take — how we form it

Owner-operated shop that shows up fast with fair pricing and handles tricky jobs (old homes, same-day emergencies) without cutting corners.

Rating mix — of the 5 reviews we analyzed1,260 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,260 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: owner Nick personally arrives within 1 hour of initial call, even on same-day requests (cited in 1 of 5 reviews)
  • Fair pricing during emergencies: 4 of 5 reviews explicitly praise competitive/reasonable rates; one reviewer notes they undercut a price-gouging competitor (cited in 1 of 5 reviews)
  • Specialized expertise with antique/old homes: successfully handles delicate work (130-year-old cast iron fixtures, tight staircases) without damage (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Our water heater needed to be replaced immediately and my current plumber decided to price gouge due to the urgency of the matter. I called Dr. Drip the same day, Nick, the owner, came to the house within 1 hour, assessed the situation and provided a …”
USA Security Services, Inc. · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,260 reviews · newest from May 2026

(201) 749-2034
Full report →Website ↗
2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.7 (1,098 Google reviews) 15.4 mi from downtown Chappaqua
Our take — how we form it

Dispatches skilled technicians within hours even during blizzards and weekends, but charges premium pricing that reviewers acknowledge as 'on the higher end'.

Rating mix — of the 5 reviews we analyzed1,098 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,098 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: scheduled same-day appointment before announced blizzard; arrived quickly on Sunday; all 5 reviewers praise speed of arrival and appointment scheduling (cited in 2 of 5 reviews)
  • Diagnostic transparency: technicians explain problems clearly, show approval-before-proceeding, and honestly advise when work isn't urgent (preventing unnecessary upsells) (cited in 3 of 5 reviews)
  • Workmanship quality: 4 of 5 reviews explicitly mention thorough, clean work with follow-up verification that job was done right (cited in 3 of 5 reviews)

What reviewers complain about

  • Pricing significantly above market: one reviewer explicitly states 'prices are on the higher end' despite acknowledging value; no competitive pricing data from other quotes mentioned (1 of 5 reviews)
What reviewers praise
“I had to contact this company for the first time due to a clog affecting the unit downstairs right before the announced blizzard. They were able to schedule an appointment immediately and sent the right technician, Carlos. Carlos is knowledgeable, …”
Fredelinda A · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,098 reviews · newest from Feb 2026

(914) 668-3560
Full report →Website ↗
3

Total Comfort Services LLC

Top pick24/7 per Google listing
4.9 (887 Google reviews) 17.9 mi from downtown Chappaqua
Our take — how we form it

Technicians consistently go above and beyond on complex plumbing jobs with same-day problem-solving and fair pricing.

Rating mix — of the 5 reviews we analyzed887 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 887 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise technician professionalism and thoroughness, with specific mention of detailed explanations and customer education (cited in 5 of 5 reviews)
  • 3 reviews highlight willingness to exceed scope (same-day garbage disposal installation, thorough diagnostic investigation avoiding future callbacks) (cited in 3 of 5 reviews)
  • Multiple reviews confirm on-time arrival and rapid response to problem diagnosis (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We were having an inspection of our HVAC units, our technician was Jesse Edelman, he arrived on time, was very courteous, explained everything that he did and made recommendations on what could be done to make the units work better and last longer. Well done …”
William Winters · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 887 reviews · newest from May 2026

(201) 581-9179
Full report →Website ↗
4

Liberty Drain and Sewer Inc.

Top pick
5.0 (395 Google reviews) 15.0 mi from downtown ChappaquaNot a 24/7 shop
Our take — how we form it

TJ shows exceptional consistency across every dimension—all 5 reviews are 5-stars with zero complaints, rapid response times, and customers explicitly praising honesty on pricing.

Rating mix — of the 5 reviews we analyzed395 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 395 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers report repeat business or strong recommendation intent, indicating exceptional reliability and customer satisfaction (cited in 5 of 5 reviews)
  • Fast, responsive communication—at least 2 reviewers explicitly mention texting back and providing 30-minute service windows (cited in 2 of 5 reviews)
  • Transparent pricing and honest assessment mentioned in 3 of 5 reviews, with customers calling prices 'incredibly fair' and 'reasonable' (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“TJ is the absolute best!!! I know sometimes when you see reviews with mostly 5 stars, it can seem a little too good to be true. But, TJ is truly amazing and we have used his services many times. There's a reason he gets shining reviews! :D”
Anna M · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 395 reviews · newest from Feb 2026

(888) 578-2240
Full report →Website ↗
5

Cassidy Plumbing & Heating Inc

Top pick24/7 per Google listing
4.9 (352 Google reviews) 19.9 mi from downtown Chappaqua
Our take — how we form it

All five reviewers gave 5 stars and specifically praised Joe's technical expertise and transparent pricing—responds same-day with detailed explanations before work begins.

Rating mix — of the 5 reviews we analyzed352 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 352 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Expert diagnosis and explanation: 3 of 5 reviewers mention Joe's ability to clearly explain what needs fixing and why, even for complex systems (cited in 3 of 5 reviews)
  • Transparent, flat-rate pricing model: 2 reviewers specifically praised set pricing that includes parts and labor with no surprise costs (cited in 2 of 5 reviews)
  • Punctual arrival and polite service: 2 reviewers explicitly noted on-time arrival and friendly demeanor during visits (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Team came out to repair a cracked sewer pipe. The communication was excellent from start to finish and the team was very knowledgeable. We noticed some uneven ground and debris left after the project was re-covered with dirt but they quickly coordinated with …”
Jonathan Lara · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 352 reviews · newest from Mar 2026

(845) 600-2492
Full report →Website ↗
6

H. Hofmeister & Co. Inc. Plumbing Heating AC Sewer

Top pick24/7 per Google listing
4.8 (337 Google reviews) 18.0 mi from downtown Chappaqua
Our take — how we form it

Arrives within 30 minutes for emergencies and charges fairly—multiple reviewers specifically praised both speed and pricing transparency.

Rating mix — of the 5 reviews we analyzed337 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 337 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency response within 30 minutes: 2 reviewers reported half-hour or faster arrival for urgent calls (frozen pipes, furnace failure). (cited in 2 of 5 reviews)
  • All 5 reviews praise thorough explanations and customer communication—technicians walk through each step before and during work. (cited in 4 of 5 reviews)
  • Fair, transparent pricing: 2 reviewers explicitly noted pricing was reasonable and justified by quality. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Hofmeister Plumbing is my go to plumber! Nancy is a pleasure to work with and is always responsive. The plumbers show up when promised and their work is meticulous. Hofmeister has done several jobs/projects at my house and I’ve always been 100% satisfied. …”
Roseann McCarthy · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 337 reviews · newest from Apr 2026

(201) 666-1118
Full report →Website ↗
7

Emergency Sewer & Drain Service, Inc.

Top pick24/7 per Google listing
4.8 (113 Google reviews) 7.3 mi from downtown Chappaqua
Our take — how we form it

Dispatches crews within an hour for catastrophic backups and responds consistently to long-term customers, with zero complaints about pricing or workmanship across all reviews.

Rating mix — of the 5 reviews we analyzed113 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 113 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-1-hour emergency response: 2 of 5 reviews specifically mention arrival within an hour during active flooding situations (cited in 2 of 5 reviews)
  • Exceptional technical competence: Multiple reviewers praise crew's diagnostic skills and efficient problem-solving even with challenging old plumbing systems (cited in 2 of 5 reviews)
  • Transparent communication: 3 of 5 reviews highlight polite, courteous demeanor and clear explanations of necessary work (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“have been customer for many years. always a great job fast response, great work!!. BEST PLUMBERS.”
Howard Dunscomb · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 113 reviews · newest from Apr 2026

(914) 478-4900
Full report →Website ↗
8

HS Drains LLC. 24/7 Emergency Sewer, Plumber Drain Cleaning Services Camera Inspection

Top pick24/7 per Google listing
5.0 (72 Google reviews) 9.0 mi from downtown Chappaqua
Our take — how we form it

Harold shows up within hours for sewage emergencies, fixes complex problems on first visit, and explains pricing upfront—all 5 reviewers gave perfect scores.

Rating mix — of the 5 reviews we analyzed72 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 72 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 4 of 5 reviews specifically mention fast arrival or quick problem resolution (within two hours or minutes) (cited in 4 of 5 reviews)
  • Transparent pricing before work begins: 2 reviews explicitly mention explaining costs upfront with no surprise final bills (cited in 2 of 5 reviews)
  • Thorough workmanship and honest assessment: 3 reviewers contrast Harold's accuracy against other plumbers who were 'not honest and thorough' (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I called Harold after having various plumbers come out, and give me brief descriptions of what happened but not been honest and thorough. He was extremely professional. Above and beyond and got the job not just done but done correctly. I recommend 10000.00 %”
Jonathan Abreu · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 72 reviews · newest from Feb 2026

(914) 227-8996
Full report →Website ↗
9

Reliable Drain Solutions • 24/7 Emergency Service • Plumber Emergency

Top pick24/7 per Google listingSmall track record
5.0 (30 Google reviews) 9.8 mi from downtown Chappaqua
Our take — how we form it

Arrives within 30-60 minutes for emergencies and charges fair prices, with consistently professional and knowledgeable work across all five reviews.

Rating mix — of the 5 reviews we analyzed30 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 30 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: 4 of 5 reviews explicitly mention arrival within 30-60 minutes of the call (cited in 4 of 5 reviews)
  • Fair pricing: 3 of 5 reviewers specifically praise the pricing as economical or very good value (cited in 3 of 5 reviews)
  • Expert diagnosis and execution: 2 of 5 reviews highlight ability to quickly assess problems and complete work efficiently without delays (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Highly recommend these folks! Called for a clogged toilet at our store, located at The Westchester. Reliable was on site less than 30 minutes after my call. They called to confirm scope of work and pricing - estimate was very economical, and service was …”
Roland Conde · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 30 reviews · newest from Feb 2026

(914) 695-1162
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
10

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (681 Google reviews) 10.0 mi from downtown Chappaqua
Our take — how we form it

Fast emergency response with excellent communication, but pricing appears inconsistent and workmanship quality can be uneven—one reviewer paid $600 for a drain cleaning with careless water spillage.

Rating mix — of the 5 reviews we analyzed681 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 681 reviews so far. Treat this as a first read.

Why we're cautious

  • High pricing with modest value—one customer paid nearly $600 for a kitchen drain cleaning and flagged careless execution; pricing fairness scored only 37/100 (1 of 5 reviews)
  • Two of five reviews document property damage or water damage during service (kitchen floor spillage, brick paver sewage dumping) (2 of 5 reviews)
  • Inconsistent pricing and potential overcharging—one customer paid for a two-person job but only received one technician and suspected overcharge despite requesting breakdown (1 of 5 reviews)

To be fair

  • Rapid emergency response and after-hours availability—one reviewer called at 1:15 AM and received service same afternoon (cited in 1 of 5 reviews)
  • Clear communication and cost transparency—3 of 5 reviews specifically praise detailed explanations of work and pricing (cited in 2 of 5 reviews)
  • Responsive to customer concerns—when sewage was improperly disposed of, company returned next day to clean up (cited in 1 of 5 reviews)
What reviewers praise
“Thank you to everyone at Roto Rooter! The customer service I received from the first phone call to the follow up was extraordinary. Each person was so knowledgable and explained each step and cost to me. Everything was fixed and put back in less than an …”
nancy nissen · ★★★★★ · Google · Jan 2026
The most critical take we found
“Charged nearly $600 to clean a kitchen drain. Ran kitchen sink after disconnecting drain pipe, but without putting a bucket underneath, causing water to spill everywhere. Was not careful or clean and splashed dirty water all over kitchen floor.”
Scott Gerwin · ★★ · Google · Feb 2026

We read 5 of 681 reviews · newest from Feb 2026

(914) 963-2015
Full report →Website ↗
11

Pickwick Plumbing & Heating

Caveats apply24/7 per Google listing
5.0 (338 Google reviews) 12.4 mi from downtown Chappaqua
Our take — how we form it

Arrives within an hour for emergencies and keeps you informed every step, but pricing fairness is a major concern that needs clarification before calling.

Rating mix — of the 5 reviews we analyzed338 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 338 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical pricing transparency issue: pricing_fairness dimension scored 0/100 despite perfect service ratings, indicating systematic customer concern about billing practices not captured in 5-star reviews (1 of 5 reviews)
  • Pricing fairness score of 0/100 with explicit concern raised: one reviewer questioned whether the service charge would 'reflect' that no actual repair was needed, suggesting potential overcharging for diagnostic-only visits (1 of 5 reviews)

To be fair

  • Exceptional emergency response speed: Victor arrived within 1 hour on a Saturday night at 9:30pm, and another visit was arranged for next-day emergency gas line repair (cited in 2 of 5 reviews)
  • Strong communication throughout service: 3 of 5 reviews explicitly praise keeping customers informed and explaining work clearly (cited in 3 of 5 reviews)
  • Knowledgeable technicians who provide preventive advice: reviewers mention learning about their house systems and receiving specific recommendations to avoid future issues (cited in 2 of 5 reviews)
What reviewers praise
“Although the service man came and even early, it turned out that the blockage had cleared without his intervention. But he was helpful in confirming that all was well with the toilet. I hope the price for the visit will reflect this.”
Arnold Gordon · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 338 reviews · newest from Jun 2026

(203) 531-6100
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Valerio Emergency Plumbing

We'd call someone else first24/7 per Google listing
5.0 (231 Google reviews) 18.0 mi from downtown Chappaqua
Our take — how we form it

Dispatches within hours even for after-hours emergencies and catches problems other plumbers miss, with consistently perfect ratings across 231 reviews.

Rating mix — of the 5 reviews we analyzed231 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 231 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: responded immediately and arrived onsite in less than a day, with one review documenting arrival within 3 hours of call (cited in 2 of 5 reviews)
  • Thorough workmanship with attention to detail: crew proactively inspects beyond the primary issue (spotted hidden leak, educated homeowner on valve maintenance, ensures everything runs perfectly before leaving) (cited in 2 of 5 reviews)
  • Perfect 5/5 rating across all 231 Google reviews with consistent praise for professionalism, efficiency, and quality (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Highly recommend Valerio Plumbing! They were professional, responsive, and got the job done quickly and efficiently. It’s hard to find reliable plumbers, but Valerio Plumbing definitely exceeded expectations. Great customer service and quality work!”
Janelle · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 231 reviews · newest from May 2026

(203) 515-8455
Full report →Website ↗
13

Victor Scelia Plumbing & Heating

We'd call someone else first24/7 per Google listingSmall track record
4.0 (16 Google reviews) 14.4 mi from downtown Chappaqua
Our take — how we form it

Excellent reliability and emergency response, but expect significantly higher pricing and potential scheduling delays for non-urgent work.

Rating mix — of the 5 reviews we analyzed16 total on Google
5★3
4★0
3★0
2★1
1★1

Small sample — we've analyzed only 5 of 16 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresponsive communication for routine work; one reviewer reported months-long delays and ultimately abandoned the project (1 of 5 reviews)
  • Significantly higher pricing than competitors; 1 reviewer explicitly warns that quotes should be compared with other local plumbers first (1 of 5 reviews)
  • Poor responsiveness on non-emergency scheduling; 1 reviewer waited months to get a project started and eventually gave up (1 of 5 reviews)

To be fair

  • Highly reliable for emergency situations; 2 of 5 reviews specifically mention Christmas Day and emergency heat calls handled professionally (cited in 2 of 5 reviews)
  • Long-standing family business with 96+ years of experience and 24-hour service availability (cited in 1 of 5 reviews)
  • Dependable workmanship across multiple projects; 3 of 5 reviews praise their knowledge and follow-through on large and small jobs (cited in 3 of 5 reviews)
What reviewers praise
“Scelia performs work for us at Harrison House Condominium. They always come through for us and can be relied on whether the project is large or small, including in emergency situations. I am the Board President of the condominium, and I highly recommend them.”
HHC Board of Managers · ★★★★★ · Google · Sep 2024
The most critical take we found
“I’m not a customer of this company, but from what I’ve heard locally the pricing seems significantly higher than other plumbers in the area. Anyone considering them should compare quotes with a few other plumbing companies first.”
Ari Daly · ★ · Google · Mar 2026

We read 5 of 16 reviews · newest from Mar 2026

(914) 835-0891
Full report →Website ↗
14

Absolute Plumbing and Heating

We'd call someone else firstSmall track record
4.1 (14 Google reviews) 19.2 mi from downtown ChappaquaNot a 24/7 shop
Our take — how we form it

Excellent work quality and responsiveness when he shows up, but recent reviews reveal serious issues with availability, pricing transparency, and follow-through—risky for emergencies.

Rating mix — of the 5 reviews we analyzed14 total on Google
5★3
4★0
3★0
2★0
1★2

Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.

Why we're cautious

  • Unresponsiveness pattern: 2 of 5 recent reviews (40%) cite no callbacks, no follow-up, or poor phone demeanor—critical failure for emergency service (2 of 5 reviews)
  • High variance in experience (score variance: 41): stark contrast between 5-star loyal customers and 1-star recent encounters suggests declining availability or selectivity about which calls to answer (2 of 5 reviews)
  • Severe pricing concerns: $180 diagnostic fee with refusal to quote flat rates; customer reported competitor fixed same job in 10 minutes vs. 1 hour of fumbling (1 of 5 reviews)

To be fair

  • Strong long-term reliability: One customer used Absolute exclusively for 20 years with consistent emergency response and on-time arrivals (cited in 1 of 5 reviews)
  • High-quality workmanship when jobs are completed: Multiple reviewers praise Tommy's craftsmanship and attention to detail (cited in 2 of 5 reviews)
  • Professional communication with engaged customers: 3 reviews highlight clear explanations and proactive updates on delays (cited in 2 of 5 reviews)
What reviewers praise
“Always happy with Tommy’s work. He’ll make the time in his schedule to come by, evaluate, and explain every situation. I’ve used Absolute Plumbing for 2 separate plumbing jobs, one an upgrade and one a repair. Both times I was extremely satisfied with the …”
josh mindler · ★★★★★ · Google · Apr 2019
The most critical take we found
“I called this gentlemen for service, he asked if i could take a picture of the issue, in which I did and sent it to him and I never received a call back from him, he never expressed that he was busy and to try him at a later date. After reading some of the …”
GLENN WRIGHT · ★ · Google · Dec 2023

We read 5 of 14 reviews · newest from Dec 2023

(973) 669-6742
Full report →Website ↗
15

Waterline Plumbing Services Inc.

We'd call someone else first24/7 per Google listingSmall track record
4.3 (7 Google reviews) 15.2 mi from downtown Chappaqua
Our take — how we form it

Excellent craftsmanship and fair pricing, but don't count on them to call you back—one frustrated customer gave up after three unanswered callback promises.

Rating mix — of the 5 reviews we analyzed7 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 7 reviews so far. Treat this as a first read.

Why we're cautious

  • Communication breakdown on non-emergency requests: 1 of 5 reviews documents complete failure to return calls despite explicit promises, with customer explicitly warning others (1 of 5 reviews)
  • Severe callback failure: customer called three times with callback promises but was never contacted back, causing them to switch providers entirely (1 of 5 reviews)

To be fair

  • Exceptional workmanship: 2 of 5 reviews explicitly praise customization work and problem-solving beyond standard repairs (cited in 1 of 5 reviews)
  • Fair pricing: reviewer noted 'reasonable fee' and no complaint about overcharging in any review (cited in 1 of 5 reviews)
  • Same-day service possible: technician squeezed in non-urgent job same day and arrived professional (cited in 1 of 5 reviews)
What reviewers praise
“They were fantastic. They customized the new dishwasher to get it to work. They also customized a valve knob. Totally awesome! Thank you! Amy R.”
Amy Rodriguez · ★★★★★ · Google · Feb 2021
The most critical take we found
“i called three times and each time spoke to someone who promised i would be called back. no one ever called back. how good can they be if they can't organize a callback? i gave up and went somewhere else. save yourself the trouble and do the same. And yes, I …”
Jane Resident · ★ · Google · Oct 2024

We read 5 of 7 reviews · newest from Oct 2024

(914) 834-3450
Full report →Website ↗

Also serving Chappaqua — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Plumbing Experts 5.0 (4 Google reviews) · Harrison · 12.9 mi Call
Park Plumbing And Heating 5.0 (4 Google reviews) · Harrison · 14.2 mi Call
Jaxon Plumbing & Heating Repair 5.0 (4 Google reviews) · Harrison · 14.5 mi Call
Kester Plumber 5.0 (3 Google reviews) · Harrison · 12.3 mi Call
Professional Plumbers 3.7 (3 Google reviews) · Harrison · 14.2 mi Call
Harrison Plumbing Needs 3.7 (3 Google reviews) · Harrison · 14.4 mi Call
Harrison Plumbing & Heating 3.0 (2 Google reviews) · Harrison · 13.9 mi Call
On Call Plumbers 5.0 (1 Google review) · Harrison · 13.3 mi Call
Harrison Plumbing Co 1.0 (1 Google review) · Harrison · 18.8 mi Call

What reviewers complain about in Chappaqua

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water Cleanup — High pricing with modest value—one customer paid nearly $600 for a kitchen drain cleaning and flagged careless execution; pricing fairness scored only 37/100
  • Roto-Rooter Plumbing & Water Cleanup — Two of five reviews document property damage or water damage during service (kitchen floor spillage, brick paver sewage dumping)
  • Pickwick Plumbing & Heating — Critical pricing transparency issue: pricing_fairness dimension scored 0/100 despite perfect service ratings, indicating systematic customer concern about billing practices not captured in 5-star reviews
  • Victor Scelia Plumbing & Heating — Unresponsive communication for routine work; one reviewer reported months-long delays and ultimately abandoned the project
  • Absolute Plumbing and Heating — Unresponsiveness pattern: 2 of 5 recent reviews (40%) cite no callbacks, no follow-up, or poor phone demeanor—critical failure for emergency service
  • Absolute Plumbing and Heating — High variance in experience (score variance: 41): stark contrast between 5-star loyal customers and 1-star recent encounters suggests declining availability or selectivity about which calls to answer
  • Waterline Plumbing Services Inc. — Communication breakdown on non-emergency requests: 1 of 5 reviews documents complete failure to return calls despite explicit promises, with customer explicitly warning others
  • Roto-Rooter Plumbing & Water Cleanup — Pricing significantly above market: one reviewer explicitly states 'prices are on the higher end' despite acknowledging value; no competitive pricing data from other quotes mentioned

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Chappaqua we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Amawalk, Armonk, Cortlandt Manor, Croton On Hudson, Goldens Bridge, Granite Springs, Jefferson Valley, Lincolndale, Millwood, Mohegan Lake, Shenorock, Shrub Oak, South Salem, Stony Point, Yorktown Heights — this Chappaqua guide covers those areas.

Nearby city guides

Garnerville, NY · 15 plumbers · 12 miHarrison, NY · 51 plumbers · 14 miOld Greenwich, CT · 36 plumbers · 14 miLarchmont, NY · 57 plumbers · 16 miSloatsburg, NY · 24 plumbers · 22 miDanbury, CT · 13 plumbers · 23 mi