Professional Plumbers
Plumber · Harrison, NY
You call them directly — we don't sell your info or route the call.
Our verdict
Arrives on time with solid workmanship, but one catastrophic failure where the 'repair' didn't hold and customer service refused to send a different plumber without extra charges.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 3 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 3 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Punctual arrival: plumber arrived exactly when promised
1 cited review
“plumber arrived exactly when promised”
Strong workmanship quality: technician took time to ensure system working perfectly
1 cited review
“took the time to ensure system working perfectly”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Repair work failed immediately: leak reoccurred as soon as customer resumed water use after service
Cited in 1 of the 3 reviews we analyzed.
Poor customer service policy: refused to send a different plumber without charging again after initial repair failed
Cited in 1 of the 3 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 3 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Hired them to fix a leak. We were told not to run the water for a few hours after “repair” and when we turned water back on exact same leak reoccurred. We found their customer service to be poor—their policy is only to resend same plumber who we did not judge to be capable (would charge again to send a different plumber). We are now hiring a different plumbing company to fix our plumbing problem correctly.”
Positive
“Exceptional workmanship and friendly service. The technician took the time to ensure the plumbing system was working perfectly.”
“Great communication and punctual service. The plumber arrived exactly when promised.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 3 of 3 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Professional Plumbers?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Professional Plumbers?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Professional Plumbersisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Harrison · Larchmont · Old Greenwich · Chappaqua