Cregger Plumbing, Heating, Cooling & Electrical
Gets to your emergency fast and does quality work, but charges nearly double what competitors do and aggressively upsells expensive services.
Small sample — we've analyzed only 5 of 6,864 reviews so far. Treat this as a first read.
Why we're cautious
- Trust concerns around pricing transparency—one of five reviews explicitly states low faith in quotes and recommendations due to perceived overcharging and aggressive upselling (1 of 5 reviews)
- Pricing significantly above market—one long-term customer reports prices nearly double those of competing local licensed plumbers and switched providers (1 of 5 reviews)
- Aggressive upselling of unrequested services—customer reports unsolicited quotes for expensive work (thousands of dollars, including one quote over $12k) sent via text and email (1 of 5 reviews)
To be fair
- Exceptional emergency responsiveness—multiple reviewers report same-day service or arrival within an hour during business hours (cited in 2 of 5 reviews)
- High-quality workmanship—4 of 5 reviewers explicitly praise the quality of repairs and replacements (cited in 3 of 5 reviews)
- Strong customer service recovery—company proactively reached out to address a dissatisfied customer and restored their confidence (cited in 1 of 5 reviews)
“Loved working with this company! As a first-time homeowner, I was completely unprepared when my furnace stopped working and had no idea what to do next. Desmon was at my house within an hour, quickly diagnosed the issue, and had everything up and running in …”
“Cregger was our go-to plumber for many years until recently. We’ve noticed that while the quality of their work is fine, their prices are outrageous - nearly double what other locally owned licensed plumbers charge. Additionally, they send text and emails …”
We read 5 of 6,864 reviews · newest from Jun 2026