Steven Wagner Plumbing
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Premium
Based on review analysis
1 concern
Pricing integrity concern: 1 of 5 reviews reports being sold an unnecessary expensive battery backup system while the contractor allegedly took their perfectly good existing battery without proper consent or compensation
Trust Score: 0/100 · Based on 20 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 20 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing integrity concern: 1 of 5 reviews reports being sold an unnecessary expensive battery backup system while the contractor allegedly took their perfectly good existing battery without proper consent or compensation
Quality & Professionalism
Exceptional workmanship quality: 3 of 5 reviews specifically praise professional installation, cleanliness, and completing jobs others deemed impossible
Strong customer communication and care: Multiple reviewers highlight attentive listening, professional demeanor, and genuine concern for customer satisfaction
Communication
Strong customer communication and care: Multiple reviewers highlight attentive listening, professional demeanor, and genuine concern for customer satisfaction
Customer reviews
Reviews from Google, Yelp & more
I had a new toilet installed, the work was amazing. It was done professionally and timely. The area of the bathroom was very clean after the installation I didn't need to do anything. I would give them 5 stars plus Great Job!
Steven Wagner Plumbing is far by the best plumbing company you could ask for. If it was possible to give this business a 10 star review I would. I met Jacob first who set the bar very high by fixing a serious repair at my yoga studio with great ease. I knew I found a wonderful company to do business with! Later, Austin completed a home job which others deemed “an impossible job” with dedication, expertise, professionalism, and kindness that can not compare. Both Jacob and Austin are hard working, honest, and the best out there. If you want a job done right the first time, call Steven Wagner Plumbing. You will not be disappointed. Thank you, Austin & Jacob! Beyond grateful!
Wonderful experience with Wagner Plumbing. Austin is professional and answers your questions and seems to really care about his customer. He is efficient and listens carefully to what needs to be fixed. I would recommend Wagner Plumbing to anyone who needed plumbing services. I feel blessed to know I can call them for any plumbing service and they will call back and treat you right.
Wagner Plumbing installed a battery powered back up sump pump. About 4 years later I had them out to change an outdoor spigot from the hot water line to the cold water side. An incorrect hookup they did when my condo was built. I was not home at the time, they sold my wife a new expensive battery for the back up sump (which was not needed) and absconded with my perfectly good (4 year old) deep cycle, expensive battery. It is disappointing when a contractor that claims to be Christian, even has Bible verses written on the truck, is so dishonest.
Steve Wagner and his sons have been taking care of all of my plumbing needs for a few years. I have major sump pump issues and he has been amazing in helping me solve my problems. Many of my neighbors who live in the same condo complex also use Wagner Plumbing. Steve is an honest, dependable, caring person. I recommend him without any reservations.
Business details
Service area
Based in Chesterfield. Serves 9 nearby cities within 20 miles:
Steven Wagner Plumbing