Steven Wagner Plumbing
Plumber · Chesterfield, MI
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent workmanship and responsiveness with a critical pricing integrity issue—one customer reports they were sold an unnecessary battery and their old one was taken without consent.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional workmanship quality: 3 of 5 reviews specifically praise professional installation, cleanliness, and completing jobs others deemed impossible
1 cited review
“work was amazing, done professionally and timely”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong customer communication and care: Multiple reviewers highlight attentive listening, professional demeanor, and genuine concern for customer satisfaction
1 cited review
“answers questions, seems to really care about customer”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Long-term reliability for complex issues: Reviewer with major sump pump problems reports years of dependable service from owner Steve Wagner
1 cited review
“honest, dependable, caring person helping solve problems”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing integrity concern: 1 of 5 reviews reports being sold an unnecessary expensive battery backup system while the contractor allegedly took their perfectly good existing battery without proper consent or compensation
“sold unnecessary expensive battery, absconded with my battery”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Wagner Plumbing installed a battery powered back up sump pump. About 4 years later I had them out to change an outdoor spigot from the hot water line to the cold water side. An incorrect hookup they did when my condo was built. I was not home at the time, they sold my wife a new expensive battery for the back up sump (which was not needed) and absconded with my perfectly good (4 year old) deep cycle, expensive …”
Positive
“I had a new toilet installed, the work was amazing. It was done professionally and timely. The area of the bathroom was very clean after the installation I didn't need to do anything. I would give them 5 stars plus Great Job!”
“Steven Wagner Plumbing is far by the best plumbing company you could ask for. If it was possible to give this business a 10 star review I would. I met Jacob first who set the bar very high by fixing a serious repair at my yoga studio with great ease. I knew I found a wonderful company to do business with! Later, Austin completed a home job which others deemed “an impossible job” with dedication, expertise, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 20 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2024.
Own Steven Wagner Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Steven Wagner Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Clinton Township · Ray · Sterling Heights