Cregger Plumbing, Heating, Cooling & Electrical
Plumber · Royal Oak, MI · Open 24 hours per Google listing
Our verdict
Gets to your emergency fast and does quality work, but charges nearly double what competitors do and aggressively upsells expensive services.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Southfield, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers report same-day service or arrival within an hour during business hours
1 cited review
“Desmon was at my house within an hour, quickly diagnosed the issue”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship—4 of 5 reviewers explicitly praise the quality of repairs and replacements
1 cited review
“Desmon was at my house within an hour, quickly diagnosed the issue”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong customer service recovery—company proactively reached out to address a dissatisfied customer and restored their confidence
1 cited review
“Cregger reached out to learn more and helped me resolve the issue”
Friendly, professional technicians—multiple reviewers highlight the demeanor and communication skills of individual plumbers
1 cited review
“Desmon was at my house within an hour, quickly diagnosed the issue”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Trust concerns around pricing transparency—one of five reviews explicitly states low faith in quotes and recommendations due to perceived overcharging and aggressive upselling
“prices are outrageous - nearly double what other plumbers charge”
Pricing significantly above market—one long-term customer reports prices nearly double those of competing local licensed plumbers and switched providers
“prices are outrageous - nearly double what other plumbers charge”
Aggressive upselling of unrequested services—customer reports unsolicited quotes for expensive work (thousands of dollars, including one quote over $12k) sent via text and email
“prices are outrageous - nearly double what other plumbers charge”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Cregger was our go-to plumber for many years until recently. We’ve noticed that while the quality of their work is fine, their prices are outrageous - nearly double what other locally owned licensed plumbers charge. Additionally, they send text and emails quoting extra, unrequested services that cost thousands of dollars (in one case, over 12k). I have little faith in their quotes or what they recommend. We won’t be …”
Positive
“Loved working with this company! As a first-time homeowner, I was completely unprepared when my furnace stopped working and had no idea what to do next. Desmon was at my house within an hour, quickly diagnosed the issue, and had everything up and running in no time. The entire process was super easy and Desmon was very professional, knowledgeable, and kind and I would highly recommend him to anyone in need of HVAC …”
“So I have rewritten a review for the first time. I’ve used Cregger multiple times in the past year for some work at my business. We’ve had good experiences with them each time and they resolved our issues to our satisfaction. Upon calling them the most recent time we had our first challenge with something and I wrote a review that reflected the experience. I felt it was fair and accurately reflected the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6,864 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Cregger Plumbing, Heating, Cooling & Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Sterling Heights · Southfield · Clinton Township · River Rouge