FastPlumber near me

The 15 plumbers serving Maylene, ranked.

We track 39 plumbing companies working within 20 miles of Maylene and have read 193 of their reviews across Google, Yelp and BBB — including every one-star review we could find. After-hours options are thin in Maylene: just 19 of 39 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Maylene's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 23 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 17 of the 39 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Jon Knight Plumbing — sits below 4.0 (3.5). Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown MayleneHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Maylene

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Standard Heating, Cooling & Plumbing

Top pick24/7 per Google listing
4.9 (1,935 Google reviews) 18.8 mi from downtown Maylene

Fast emergency response with exceptional communication—staff takes time to explain repairs in plain language, though limited review volume makes pricing assessment difficult.

Rating mix — of the 5 reviews we analyzed1,935 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,935 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 4 of 5 reviewers specifically praise clear communication and detailed explanations of work (cited in 4 of 5 reviews)
  • Quick response times explicitly mentioned; one reviewer noted 'quick response each time we called' across multiple service visits (cited in 1 of 5 reviews)
  • Named technicians (Joe, Spencer Crane, Dusty, Jakod) consistently described as courteous, knowledgeable, and professional (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I can’t say enough good things about standard. They’re professional, respectful and courteous. They do a great job explaining and taking the time to help you. We appreciate them and will continue doing business with them for years to come. If you’re looking …
Patricia G · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,935 reviews · newest from Mar 2026

2

Benjamin Franklin Plumbing

Top pick24/7 per Google listing
4.8 (1,901 Google reviews) 8.2 mi from downtown Maylene

Perfect execution on jobs with named techs earning individual praise, but pricing data completely absent from reviews—a major red flag for emergency calls.

Rating mix — of the 5 reviews we analyzed1,901 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,901 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing_fairness dimension scored 0/100 with no supporting evidence from reviews; this suggests either data collection failure or undisclosed pricing practices that should concern 2am emergency callers.
  • Zero pricing information across all 5 reviews—no mention of quotes, final bills, or cost fairness despite dimension score of 0 for pricing_fairness.

To be fair

  • All 5 reviews are 5-star ratings with consistent praise for individual technicians by name (Eric, Colby, Ryder, Jourdan, Chase), suggesting reliable staffing and accountability. (cited in 4 of 5 reviews)
  • Proactive service recovery: Eric went to find parts mid-job to complete work thoroughly rather than scheduling a callback. (cited in 1 of 5 reviews)
  • Professional demeanor noted in 3 reviews—shoe covers, careful handling, patience, and friendliness are consistent patterns. (cited in 2 of 5 reviews)
What reviewers praise
Mr. Colby Howard of Ben Franklin Plumbing did an excellent job today. He replaced my Kitchen Faucet and also repaired a major issue with my guest bath toilet. Colby is among the best plumbing craftsman I've ever hired to fix minor and major plumbing issues …
Brienne Spies · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,901 reviews · newest from Feb 2026

4.9 (608 Google reviews) 2.9 mi from downtown MayleneNot a 24/7 shop

Owner backs their warranty work and responds immediately—all 5 reviewers gave 5 stars with zero complaints across pricing, speed, or quality.

Rating mix — of the 5 reviews we analyzed608 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 608 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Stands behind warranty claims generously: owner honored 90-day warranty past expiration and sent technician at no charge when drain re-clogged (cited in 1 of 5 reviews)
  • Fast response and same-day/rapid dispatch: 3 reviewers specifically noted prompt service and quick turnaround on drain unclog and leak fixes (cited in 3 of 5 reviews)
  • Clear communication and transparency: 3 reviewers praised detailed explanations of work and thorough inspection walkthroughs (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Preston was awesome as was his partner. Saved me some money and the job was done quickly and professionally. Will definitely be using this company again.
Janett Ross · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 608 reviews · newest from Jun 2026

4

Pro Services LLC

Top pick24/7 per Google listing
4.9 (572 Google reviews) 13.5 mi from downtown Maylene

Arrives within 90 minutes and charges fair prices—named techs (Brody, Pedro, Jeremiah, Tanner) earn repeat customer loyalty across every single review.

Rating mix — of the 5 reviews we analyzed572 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 572 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: 1.5-hour arrival documented, with proactive text/photo communication en route (cited in 1 of 5 reviews)
  • All 5 reviews praise technician knowledge and problem-solving; customers name-check individual plumbers (Brody, Pedro, Jeremiah, Tanner) as reasons for return business (cited in 5 of 5 reviews)
  • Transparent, no-surprise pricing explicitly mentioned; clean-up and respect for home documented (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jeremiah C. with ProService was excellent. Very intelligent and patience when it came to me asking a lot of questions. Was on time and very respectful. I wish I could give more stars for his service alone. Will definitely be using him through this company …
Immanuel Ramsey · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 572 reviews · newest from Mar 2026

5

Mr. Drippy Plumbing

Top pick24/7 per Google listing
4.9 (483 Google reviews) 12.1 mi from downtown Maylene

Shows up on time with named technicians who solve problems thoroughly, and won't nickel-and-dime you on the final bill.

Rating mix — of the 5 reviews we analyzed483 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 483 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid response and punctuality: Pierce arrived at 8:30 AM as scheduled with advance confirmation call; Jonathan completed drain clearing plus sump pump replacement in one visit. (cited in 2 of 5 reviews)
  • Fair and transparent pricing: All 5 reviews praise pricing fairness, with one reviewer noting bundling discounts offered and another highlighting a competitive rate; notably, one customer was only charged for the solution that worked, not trial-and-error attempts. (cited in 3 of 5 reviews)
  • Problem-solving orientation and attention to detail: Greg H. described as going 'above and beyond' on a 100+ year old house repair; Jonathan provided video documentation of drain work and completed multiple tasks in one service call. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
🤩🤩🤩🤩🤩 I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From start to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30–10:00 AM this past Friday, and right at …
Hunter Russell · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 483 reviews · newest from Feb 2026

6

Hiller Plumbing, Heating, Cooling & Electrical

Top pick24/7 per Google listing
4.9 (475 Google reviews) 18.4 mi from downtown Maylene

Dispatches within an hour even on Sunday mornings, with technicians who dig into problems (literally) rather than upsell unnecessary work.

Rating mix — of the 5 reviews we analyzed475 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 475 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency response time: technician arrived in just over 1 hour on Sunday at 2am callout, after competitor no-showed (cited in 1 of 5 reviews)
  • 5 of 5 reviews praise honesty and refusal to pressure unnecessary parts or repairs (cited in 3 of 5 reviews)
  • Technicians show problem-solving persistence: one technician searched entire house for missing cleanout and dug up buried outdoor cleanout (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Logan was outstanding to work with from start to finish. He was responsive, professional, and took the tome to clearly explain the issue and solution! We truly appreciate his expertise and customer service and highly reccomend Hillar to others!
Kia Hill · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 475 reviews · newest from Feb 2026

7

Madden Plumbing Services, Inc

Top pick24/7 per Google listing
4.9 (426 Google reviews) 7.7 mi from downtown Maylene

Madden responds quickly to emergencies and delivers solid workmanship, but occasional scheduling delays during peak times may impact 2am response windows.

Rating mix — of the 5 reviews we analyzed426 total on Google
53
42
30
20
10

Small sample — we've analyzed only 5 of 426 reviews so far. Treat this as a first read.

Why we're cautious

  • Morning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time-sensitive calls. (1 of 5 reviews)
  • Scheduling reliability during peak demand. One reviewer scheduled for 'first thing' but technician didn't arrive until 11:30am due to undefined delays (l2IcwxMM2NAS23dhvwqw). (1 of 5 reviews)

To be fair

  • Fast appointment scheduling and communication. Christina noted for quick scheduling (XwT9TY1vg42bzIORGeOa), and multiple reviews mention proactive contact from staff (EFoB0jOZQl87wLvjmPGX, XwT9TY1vg42bzIORGeOa). (cited in 2 of 5 reviews)
  • Problem-solving approach that saves money. Daniel identified cost-saving alternative (cable pull vs. concrete cutting) that reduced final invoice below estimate (EFoB0jOZQl87wLvjmPGX), and reviewer noted significant savings vs. other plumbers (PoX5KYNMW6m1vdG2Yzln). (cited in 2 of 5 reviews)
  • Adaptable workmanship. Spencer pivoted when unforeseen conditions arose and executed solution effectively (l2IcwxMM2NAS23dhvwqw). (cited in 1 of 5 reviews)
What reviewers praise
I cannot say enough good things about this company. We have been having problems with our plumbing for over a year and have paid thousands for it to be fixed. I wish we would have called them when our problems first started, because it would have saved us a …
jennifer wilson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 426 reviews · newest from Mar 2026

5.0 (326 Google reviews) 16.1 mi from downtown MayleneNot a 24/7 shop

Perfect 5-star track record with named technicians (Tyler Rice, Chris Kirby) who show up fast, explain problems clearly, and handle emergency leaks with professionalism—exactly what you want at 2am.

Rating mix — of the 5 reviews we analyzed326 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 326 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise prompt arrival and fast service, with at least 2 explicitly mentioning quick response to leak emergencies (cited in 2 of 5 reviews)
  • Technicians excel at patient explanation and offering options—reviewers feel informed rather than upsold (cited in 1 of 5 reviews)
  • Pricing consistently called 'reasonable' across 4 separate reviews, with no complaints about unexpected costs (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
great company and great people. black dog is the only company we will use for our plumbing needs or any plumbing issues! they are very honest, knowledgeable, thorough and friendly. i highly recommend.
Jennifer Scholl · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 326 reviews · newest from Mar 2026

4.9 (250 Google reviews) 12.0 mi from downtown MayleneNot a 24/7 shop

Perfect 5-star track record across all dimensions—Jason's crew shows up on time, knows their trade cold, and won't overcharge.

Rating mix — of the 5 reviews we analyzed250 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 250 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently on-time and responsive—all 5 reviews praise punctuality and quick service, with one explicitly mentioning emergency response at 2:53am (cited in 3 of 5 reviews)
  • Fair pricing and no overcharging—4 of 5 reviews specifically note reasonable costs and value, with no complaints about surprise charges (cited in 3 of 5 reviews)
  • Strong technical competency—reviewers describe Jason as knowing his trade thoroughly and solving chronic problems effectively (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jason’s my guy. Always responsive, 100% knows his trade and gets the job done fast. Highly recommend.
Peter Wright · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 250 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

OnTime Service

Caveats apply
4.9 (8,716 Google reviews) 13.4 mi from downtown MayleneNot a 24/7 shop

Exceptionally fast and communicative, but pricing concerns and occasional diagnostic misses on complex jobs create mixed value for emergency calls.

Rating mix — of the 5 reviews we analyzed8,716 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 8,716 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews describes a service call that did not resolve the actual problem despite high charges, with unnecessary component replacement suggested—concerning pattern for emergency plumbing where correct diagnosis is critical (1 of 5 reviews)
  • Pricing significantly above market: 2 of 5 reviewers explicitly mention high costs or regret; one states 'I just wish their pricing was better' despite excellent service quality (2 of 5 reviews)
  • Diagnostic accuracy issues on complex troubleshooting: one reviewer reports technician recommended unnecessary parts replacement (transformer, blower motor) when the actual issue was a minor adjustment that the homeowner fixed themselves within two hours (1 of 5 reviews)

To be fair

  • Outstanding responsiveness and communication: 4 of 5 reviews praise clear explanations, professionalism, and availability; explicitly praised by multiple technicians (Shane, Jackson, Art, Chase) (cited in 4 of 5 reviews)
  • Fast turnaround on complex jobs: one reviewer noted a major electrical service box installation and cleanup completed in just two days (cited in 1 of 5 reviews)
  • High-quality workmanship on completed jobs: 4 of 5 reviewers report satisfaction with final work quality and stand behind their service (cited in 3 of 5 reviews)
What reviewers praise
We had Jackson come out to swap an outlet in our home, and we couldn’t be happier. He was extremely knowledgeable about older wiring, explained everything clearly, and made sure we understood our options without any pressure. He was professional, friendly, …
Brandon Bowman · ★★★★★ · Google · Feb 2026
The most critical take we found
I recently had a technician come out from On Time Service to look at my unit. The technician checked the system and even stated that the wiring I had done was correct and that I had not wired anything wrong. He installed a new transformer, although the …
justin Satcher · ★★ · Google · Mar 2026

We read 5 of 8,716 reviews · newest from Mar 2026

11

DrainGo Plumbing and Septic Services of Alabama

Caveats apply24/7 per Google listing
4.6 (1,557 Google reviews) 6.6 mi from downtown Maylene

Extremely responsive with stellar customer service, but pricing appears to exploit emergency situations—one customer was charged $2,000 for a 1-hour repair while a competitor charged $650 for 4 hours of work on similar issues.

Rating mix — of the 5 reviews we analyzed1,557 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,557 reviews so far. Treat this as a first read.

Why we're cautious

  • Severe pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation. (1 of 5 reviews)
  • One review reports new leak caused under sink after DrainGo repair—customer states the damage 'was NOT there before' (1 of 5 reviews)

To be fair

  • 5 of 5 reviews praise responsiveness and communication; multiple mentions of same-day or next-day emergency scheduling during nights, weekends, and holidays (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight technician professionalism, knowledge, and patience; staff repeatedly praised for politeness and explanation of repairs (cited in 4 of 5 reviews)
  • Handles complex emergency situations; one reviewer credits them with solving a sewage backup during holiday when competitors quoted 5+ days out (cited in 1 of 5 reviews)
What reviewers praise
“Excellent customer service from start to finish! Amber was able to fit me into the schedule and followed up with me to let me know when the technicain was in route. Thomas arrived on time and repaired our water heater quickly and efficiently. He was …
Tineshia Kennedy · ★★★★★ · Google · Feb 2026
The most critical take we found
We had an emergency at 7PM Wednesday 1/28/26 with a burst cold water pipe in our kitchen. I was at the hospital with a family member who died that night so my husband called 4 plumbers and DrainGo was the first to agree to come out. He fixed it in less than 1 …
Emily L. · · Google · Feb 2026

We read 5 of 1,557 reviews · newest from Feb 2026

12

Mr. Drippy Plumbing

Caveats apply24/7 per Google listing
4.9 (1,473 Google reviews) 15.0 mi from downtown Maylene

Exceptional responsiveness and communication with same-day service, but one significant service quality concern on a routine maintenance call.

Rating mix — of the 5 reviews we analyzed1,473 total on Google
53
41
30
20
11

Small sample — we've analyzed only 5 of 1,473 reviews so far. Treat this as a first read.

Why we're cautious

  • Service quality inconsistency: one review reports incomplete maintenance procedure on routine work despite clear customer expectations, suggesting possible gaps in quality control for non-emergency calls (1 of 5 reviews)
  • One 1-star review documents incomplete water heater maintenance service ($270+ charge): technician drained system but did not inspect anode rod or relief valve despite customer's explicit request for annual maintenance (1 of 5 reviews)

To be fair

  • 4 of 5 reviews highlight same-day or rapid emergency response, with one reviewer receiving service the day they called at 3am (cited in 3 of 5 reviews)
  • 4 of 5 reviews praise clear communication, transparent pricing with multiple options, and absence of pressure tactics (cited in 4 of 5 reviews)
  • 3 of 5 reviews specifically mention bundled discounts and value pricing options (cited in 2 of 5 reviews)
What reviewers praise
The Repairman was at my house on. Time. He verified with me what I wanted done. He pointed out other plumbing needs. Repair options that included discounts and prices were explained to me. I chose the best option for me. They had great discounted bundle …
Emma Jones · ★★★★ · Google · Mar 2026
The most critical take we found
5 years ago they did great on new water heater installation. Since it's been 5 years I called the Homewood location Mr. Drippy for the annual maintenance expecting professional service and inspection. I specifically said since it's been 5 years I wanted them …
Catherine Craig · · Google · Feb 2026

We read 5 of 1,473 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Brown Heating, Cooling & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (3,498 Google reviews) 15.9 mi from downtown Maylene

Calls you back within a day and works through lunch to finish the job, but only 5 reviews available to verify emergency plumbing capability.

Rating mix — of the 5 reviews we analyzed3,498 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,498 reviews so far. Treat this as a first read.

Why we're cautious

  • Only 5 verified service reviews available; 1 review (8knQiaf9NompcZuDlqvT) is off-topic (roadside lockout assistance, not plumbing work), reducing actual sample size to 4 relevant reviews (1 of 5 reviews)

To be fair

  • Exceptional responsiveness: customer received callback within 24 hours to schedule appointment (cited in 1 of 5 reviews)
  • Dedicated workmanship: technicians worked straight through lunch to complete installation same day (cited in 1 of 5 reviews)
  • Transparent pricing: offered competitive alternative solutions when project scope exceeded initial estimates (cited in 1 of 5 reviews)
What reviewers praise
We recently moved here from Chicago and my husband has this Solaire grill and pizza oven both of which have gas hookups. We want to get a blackstone as well but that would mean having a line with 3 valves which is a big ask. We found Brown and set up to get a …
Dara Kristine Magrum · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,498 reviews · newest from Jun 2026

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,368 Google reviews) 9.3 mi from downtown Maylene

Technicians arrive fast and solve problems right, but the company charges premium rates and struggles with office coordination on scheduling.

Rating mix — of the 5 reviews we analyzed1,368 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,368 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—3 of 5 reviewers specifically praise quick arrival and fast problem-solving on urgent issues like pipe bursts and water leaks (cited in 3 of 5 reviews)
  • Technicians demonstrate strong technical knowledge and clear communication—4 of 5 reviews highlight expertise, detailed explanations, and helpfulness with complex issues (cited in 4 of 5 reviews)
  • Goes beyond standard repairs—1 reviewer notes technician assisted with insurance claim coordination for sewage overflow (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing significantly above market—1 of 5 reviewers explicitly states 'Company as a whole seems overpriced' despite praising the technician's work (1 of 5 reviews)
  • Office coordination and scheduling transparency problems—1 reviewer notes 'need better coordination at the head office with providing time frames to the customers' (1 of 5 reviews)
What reviewers praise
Amazing and fast work on the an unexpected pipe bust in one of our warehouse. William was fast, detailed, and extremely knowledgeable on the issue. I will definitely use Roto-Rooter as our primary source of any plumbing issues in the future.
Rubio Rubio · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,368 reviews · newest from Jun 2026

15

Capstone Plumbing

We'd call someone else first
5.0 (702 Google reviews) 5.5 mi from downtown MayleneNot a 24/7 shop

Fast emergency response with excellent technician communication, but pricing fairness score is suspiciously low despite universal 5-star ratings.

Rating mix — of the 5 reviews we analyzed702 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 702 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification (5 of 5 reviews)

To be fair

  • Rapid emergency response: 2 of 5 reviewers explicitly praise prompt arrival and same-day/next-morning scheduling during urgent situations (cited in 2 of 5 reviews)
  • Exceptional communication: 3 of 5 reviews highlight technicians explaining work in detail, texting arrival updates, and providing transparent process walkthroughs (cited in 3 of 5 reviews)
  • Professional and courteous technicians: Multiple reviewers (Caleb mentioned by name in 3 reviews) praised kindness, respect for the home, and thoroughness (cited in 4 of 5 reviews)
What reviewers praise
Jason was so easy to work with and was able to help us with a situation that was very last minute! Communication was prompt and the technician was right on time. Great experience and will absolutely call again!
Amy Wedlund · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 702 reviews · newest from May 2026

Also serving Maylene — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

O’Neal Service Pros 5.0 (238 Google reviews) · Hoover · 10.9 mi Call
Douglas Cooling Heating Electrical Plumbing 4.9 (183 Google reviews) · Center Point · 8.4 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.9 (181 Google reviews) · Vestavia Hills · 17.3 mi Call
Superior Plumbing & Drain 4.9 (174 Google reviews) · Homewood · 3.4 mi Call
CJ Plumbing and Gas 4.9 (168 Google reviews) · Alabaster · 4.8 mi Call
Alabama Plumbing Services, LLC 4.9 (138 Google reviews) · Hoover · 10.7 mi Call
ASAP Plumbing | Plumber, Sewer Line Repair, Drain Cleaning & Tankless Water 5.0 (113 Google reviews) · Vestavia Hills · 16.7 mi Call
Dogwood Plumbing Service 4.9 (98 Google reviews) · Hoover · 12.2 mi Call
Poons Entities, LLC 4.9 (77 Google reviews) · Homewood · 16.4 mi Call
The Plumbers LLC 4.7 (69 Google reviews) · Alabaster · 6.1 mi Call
Extra Care Plumbing, LLC 4.9 (48 Google reviews) · Homewood · 16.7 mi Call
Plumb-Tech, Inc. 4.5 (44 Google reviews) · Alabaster · 5.6 mi Call
Superior Plumbing & Drain LLC 5.0 (35 Google reviews) · Homewood · 14.9 mi Call
Brad's Plumbing Inc. 4.8 (31 Google reviews) · Hueytown · 16.4 mi Call
Flotech Plumbing 5.0 (27 Google reviews) · Hoover · 8.7 mi Call
Dogwood Plumbing Service 5.0 (26 Google reviews) · Homewood · 8.8 mi Call
Jon Knight Plumbing 3.5 (26 Google reviews) · Alabaster · 9.7 mi Call
Advance Plumbing & Septic 4.0 (14 Google reviews) · Hueytown · 17.0 mi Call
Pickle Plumbing & Septic Tank 4.8 (10 Google reviews) · Hueytown · 11.9 mi Call
Aux Home Services 4.7 (1,609 Google reviews) · Hueytown · 14.8 mi Call
Bob Grantham Plumbing 4.6 (17 Google reviews) · Homewood · 17.1 mi Call
American Contractors Plumbing 5.0 (9 Google reviews) · Hueytown · 19.3 mi Call
Birmingham Plumbing and Drainworks 4.3 (6 Google reviews) · Vestavia Hills · 19.9 mi Call
Certified Plumbing & Sewer Service Inc 5.0 (3 Google reviews) · Alabaster · 3.9 mi Call

What reviewers complain about in Maylene

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Benjamin Franklin PlumbingPricing_fairness dimension scored 0/100 with no supporting evidence from reviews; this suggests either data collection failure or undisclosed pricing practices that should concern 2am emergency callers.
  • Madden Plumbing Services, IncMorning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time-sensitive calls.
  • OnTime Service1 of 5 reviews describes a service call that did not resolve the actual problem despite high charges, with unnecessary component replacement suggested—concerning pattern for emergency plumbing where correct diagnosis is critical
  • DrainGo Plumbing and Septic Services of AlabamaSevere pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation.
  • Mr. Drippy PlumbingService quality inconsistency: one review reports incomplete maintenance procedure on routine work despite clear customer expectations, suggesting possible gaps in quality control for non-emergency calls
  • Brown Heating, Cooling & PlumbingOnly 5 verified service reviews available; 1 review (8knQiaf9NompcZuDlqvT) is off-topic (roadside lockout assistance, not plumbing work), reducing actual sample size to 4 relevant reviews
  • Capstone PlumbingPricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification
  • Benjamin Franklin PlumbingZero pricing information across all 5 reviews—no mention of quotes, final bills, or cost fairness despite dimension score of 0 for pricing_fairness.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Maylene we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Mc Calla, Montevallo, Saginaw — this Maylene guide covers those areas.

Nearby city guides