Mr. Drippy Plumbing

These guys are great! The same the same day I called. Gave us great bundling price and theee different options. Always answer the phone or we’re quick to get back with me. Also I asked them to look at something else after they finished the job and they fixed that issue too even thought was after 5:00. Very nice and knowledgeable.

We worked with Greg and Laura and both were fantastic. We really appreciated their clear communication and prompt service. Multiple options for a solution were presented and at no time did we ever feel pressure to make any particular decision or feel like we were being "upsold". My Dad was a Master Plumber for decades and I soaked up a little from him on pricing and scope of work. Everything Laura and Greg presented was accurate and fairly priced. In my opinion, this is a very professional organization. Not opinion, but fact, we are grateful to have taken a chance with this Company we were not familiar with. Our primary reason for choosing MD was the crazy amount of reviews having an average of 4.9 The last company we used for an issue... not so much lol. I now understand why MD reviews are so positive and gladly add my recommendation. I am a new loyal customer.

From the moment I called, the entire experience was exceptional. Erin answered the phone with excellent customer service warm, patient, and willing to listen to all of my concerns with an open heart. Scheduling was just as impressive. They were able to get me in the same day, and Lauren called with the most welcoming, friendly personality. She truly made me feel valued as a customer. Then came Gregory, the technician, and I honestly cannot say enough good things about him. He was knowledgeable, professional, and incredibly kind. He quickly identified the issue, explained it clearly, and got my hot water running again. He even had to leave to pick up a part and took the time to ask if I needed anything service like that is rare these days. People like Gregory put a smile on your face even when you’re dealing with a repair that would normally wipe it away. The entire team from Erin to Lauren to Gregory made this experience smooth, stress-free, and uplifting. I highly recommend Mr.Drippy Plumbing. Their customer service is unmatched, and their technicians truly go above and beyond. I also highly recommend Mr. Drippy Plumbing for anyone seeking reliable, professional, and trustworthy service.

5 years ago they did great on new water heater installation. Since it's been 5 years I called the Homewood location Mr. Drippy for the annual maintenance expecting professional service and inspection. I specifically said since it's been 5 years I wanted them to perform maintenance. Once arrived, the tech tested drain out pressure (verified 55 psi) then attached hose and drained what appears in the attached orange bucket. When the hose got warm he closed the clean out and disconnected the hose. The gas, water heater and cold water supply remained on. No inspection of anode rod or relief valve. I am dissatisfied with the $270+ service. I called and gave feedback.

The Repairman was at my house on. Time. He verified with me what I wanted done. He pointed out other plumbing needs. Repair options that included discounts and prices were explained to me. I chose the best option for me. They had great discounted bundle prices. The work was promptly and satisfactorily done. The repairman was very professional and knowledgeable. He patiently explained all work done to me and answered any questions I had.