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Birmingham Plumbing and Drainworks

Plumber · Vestavia Hills, AL · Open 24 hours per Google listing

4.3Google · 6 reviews
Call (205) 862-8351

You call them directly — we don't sell your info or route the call.

Our verdict

WE'D LOOK ELSEWHERE

Excellent workmanship and occasional fast response, but owner reliability is inconsistent—some customers praise his responsiveness while others report broken callback promises.

0/100FPN Review Score · how we score

Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.

Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.

What reviewers praise

Strong technical execution: 3 of 5 reviews explicitly praise quality of work, professionalism, and knowledgeable technicians

1 cited review
Colin and Scott installed a new AC and we are very satisfied
Lynette Childs · ★★★★★ · Google · Jul 2025 workmanship

Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.

Same-day response capability: 2 reviews mention rapid callback or same-day service

1 cited review
I called, and they responded the same day
Lewis Savage · ★★★★★ · Google · Nov 2022 responsiveness

Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.

What reviewers report — the concerns

Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.

Red flag

Owner reliability concern: 1 of 5 reviews reports owner explicitly breaking callback promises and describes him as 'not a reliable person' and 'not responsive'

he promises to call back and doesnt if he answers
Ashley H · ★★★★ · Google · Oct 2022 communication

Inconsistent owner communication: Owner (Brandon) praised as responsive by one repeat customer but criticized by another for promising callbacks and not following through

he promises to call back and doesnt if he answers
Ashley H · ★★★★ · Google · Oct 2022 communication

Cited in 2 of the 5 reviews we analyzed.

Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.

The evidence — in reviewers' own words

Critical

I called Brandon the owner, he said. Always busy which is understandable, however he promises to call back and doesnt if he answers. Not responsive, Not a reliable person. Poor business. Would not recommend 😕. Would give 0 if I could.
Ashley H · ★★★★ · Google · Oct 2022

Positive

I can't say enough good things about Brandon and the rest of the team! I called, and they responded the same day.
Lewis Savage · ★★★★★ · Google · Nov 2022
Great company with professional employees. They should be your first call if you need help with your plumbing.
Joel Snead · ★★★★★ · Google · Aug 2022

Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗

The rating picture

Rating mix — of the 5 reviews we analyzed6 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 6 reviews so far. Treat this as a first read.

Newest review in our sample: Jul 2025.

Own Birmingham Plumbing and Drainworks?

You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.

Find plumbers near you

Birmingham Plumbing and Drainworksisn't in one of our ranked city guides yet — the nearest covered markets are below.

Nearby: Trussville · Sayre · Alabaster · Maylene

How this page is made. We read and synthesize published customer reviews from Google, Yelp and the BBB, then publish our honest opinion — including the negative reviews other directories bury. We do notcall, test, or inspect plumbers, and we don't check licenses unless a source is stated. Business facts come from the plumber's Google listing. Sponsored placement exists only on city list pages, is always labeled, and never changes an assessment or ranking — this profile is never pay-influenced. Every quote is reproduced verbatim from a public review and attributed; we choose which quotes to feature, and that selection is our editorial judgment. Full methodology · How we make money · Corrections & disputes

Business data pulled Jul 2026 · Review analysis updated Jun 2026.