Birmingham Plumbing and Drainworks
Plumber · Vestavia Hills, AL · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent workmanship and occasional fast response, but owner reliability is inconsistent—some customers praise his responsiveness while others report broken callback promises.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong technical execution: 3 of 5 reviews explicitly praise quality of work, professionalism, and knowledgeable technicians
1 cited review
“Colin and Scott installed a new AC and we are very satisfied”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day response capability: 2 reviews mention rapid callback or same-day service
1 cited review
“I called, and they responded the same day”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Owner reliability concern: 1 of 5 reviews reports owner explicitly breaking callback promises and describes him as 'not a reliable person' and 'not responsive'
“he promises to call back and doesnt if he answers”
Inconsistent owner communication: Owner (Brandon) praised as responsive by one repeat customer but criticized by another for promising callbacks and not following through
“he promises to call back and doesnt if he answers”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called Brandon the owner, he said. Always busy which is understandable, however he promises to call back and doesnt if he answers. Not responsive, Not a reliable person. Poor business. Would not recommend 😕. Would give 0 if I could.”
Positive
“I can't say enough good things about Brandon and the rest of the team! I called, and they responded the same day.”
“Great company with professional employees. They should be your first call if you need help with your plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2025.
Own Birmingham Plumbing and Drainworks?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Birmingham Plumbing and Drainworksisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Trussville · Sayre · Alabaster · Maylene