Plumb-Tech, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 44 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 44 Reviews Tell Us
Emergency Response
Same-day scheduling and rapid response: reviewer praised 'getting us on the schedule the very same day—a rare level of responsiveness' and another noted technician 'always prompt' with long-term reliability over years of service
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Consistent workmanship quality: all 5 reviews describe 'top notch' or 'excellent' work with no rework or quality issues mentioned
Communication
Same-day scheduling and rapid response: reviewer praised 'getting us on the schedule the very same day—a rare level of responsiveness' and another noted technician 'always prompt' with long-term reliability over years of service
Transparent communication and education: 3 reviewers specifically noted technicians explaining problems clearly, offering multiple solution options, and discussing budget-friendly choices without pressure
Pricing
Fair pricing and cost transparency: one reviewer noted they offered material-buying options to reduce costs and 'reasonable' pricing despite extensive labor on a multi-day job
Customer reviews
Reviews from Google, Yelp & more
We’ve been using PlumbTech since they started their business. From water pipes being replaced in our yard, to replacing and fixing toilets and faucets, gas fireplace logs being installed and moved to our new house, and replacing out hot water heater. Plumtech has always done an excellent job. John is mainly who we have worked with and he is always prompt, courteous and stays until everything is fixed and running correctly. Do yourself a favor and call them whenever you need a plumbing service.
Dallas and Ethan are top notch! They diagnosed our problems and fixed them with no issues. We highly recommend them and appreciate their kindness. The best!!
The services rendered by Plumb Tech were top notch. Ethan, and Mason were professional, well informed, and detailed. I highly recommend them.
Only the second time I've taken the time to post a review, but I was so pleased with my experience with Plumb Tech, I wanted to share it with others who may be searching for a plumber like we were. We'll definitely be using Plumb Tech from now on, and it's a relief we have a plumber we can trust if we need them again in the future... Our home is a significant distance from the main highway, and since we don't live within the city limits, we are responsible for the pipes from the main highway to our home. We also have a water pump to increase water pressure, since our house sits up a hill. We recently had a major leak and were without water for over a week. We'd worked with multiple other plumbers, but they were unable to resolve the issue, and were really at a loss on what to do next. I called Plumb Tech in desperation, and spoke to Mark to explain the situation. He listened to me at length, and assured me he and his crew would stay on the job as long as it took to identify and fix the problem, and he was true to his word and then some. Mark, Blake and their crew were over at our house 7:30 am each morning and stayed past 9:00 pm to ensure the job was completed to our satisfaction and as quickly as possible. Mark showed me the problems as he found them, so I understood them and was kept aware of the progress being made. They found and repaired two leaks, re-plumbed the pump house pipes where there was another major leak we already knew about, and installed a new water pump to replace the one that was completely burned out (had been in the house over 25 years and had not been working properly since we moved in). Not only do we have water, but the water pressure that has been weak since we moved in is now better than at any of our previous homes. Karen does an amazing job running the office - very organized, kind and understanding of our situation, and the price was reasonable, especially considering the amount of time, effort and materials that went into the job. Thank you Mark, Blake, Karen and crew! You are the best, and it is so nice to finally have a plumber we can rely on. Thank you very much!
Plumb-Tech absolutely exceeded every expectation we had. From the moment we called, they impressed us by getting us on the schedule the very same day—a rare level of responsiveness that immediately put us at ease. The technicians who arrived were friendly, courteous, and extremely professional. They took their time looking over the issue and didn’t just jump to a quick fix. Instead, they carefully educated us on all of our options, explaining each solution in a way that was easy to understand. What stood out the most was how they offered multiple choices to fit our budget, without ever pressuring us into something we didn’t need. Not only did they address the immediate problem, but they also pointed out a few future repairs that weren’t urgent but could be worth considering later. We really appreciated their honesty and the way they made sure we were fully informed. They even gave us pricing options that included buying some of the materials ourselves to help reduce costs. That level of transparency and customer-first thinking is incredibly hard to find these days. From start to finish, Plumb-Tech made sure we were completely satisfied. Honestly, it was the most enjoyable service experience we’ve ever had. If you’re looking for reliable, honest, and knowledgeable plumbing professionals, we highly recommend Plumb-Tech. They’re truly a company you can trust!
Business details
Service area
Based in Alabaster. Serves 7 nearby cities within 20 miles:
Plumb-Tech, Inc.