The Plumbers LLC
Plumber · Alabaster, AL
Our verdict
Consistently fast response times with honest diagnostics that save customers thousands—5 of 5 recent reviews praise their work, but only 69 Google reviews total so limited track record data.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: arrived within a couple hours for ceiling leak and diagnosed immediately
1 cited review
“Within a couple of hours they arrived and diagnosed.”
Honest diagnostics that save money: identified regulator issue instead of unnecessary underground pipe replacement, saving customer 'literally thousands'
1 cited review
“He saved us literally thousands by diagnosing regulator need.”
Professional communication and explanation of work during repairs
2 cited reviews
“Within a couple of hours they arrived and diagnosed.”
“He saved us literally thousands by diagnosing regulator need.”
Quick scheduling and reliable follow-through: 5-year customer reports same-day text responses and work completed as promised
Cited in 1 of the 5 reviews we analyzed.
Fair pricing consistently mentioned across multiple reviews
1 cited review
“He saved us literally thousands by diagnosing regulator need.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a leak coming through our ceiling and within a couple of hours Russel and Juan arrived. Within no time at all they were able to diagnose the problem and fix our leak. They explained everything and were very professional. 10/10 Would recommend. Thanks for being great!”
“Outstanding!! Jarrod immediately knew all our issues, and there were plenty. He accurately diagnosed our need for a new regulator instead of needing all new underground pipes (which we were told by another company). He saved us literally thousands!! He knocked out every issue in no time with ease and calm. We have water back on!! This is all after being out of our home for 5 months! We now have our preferred …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 69 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2025.
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Find plumbers near you
The Plumbers LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Alabaster · Maylene · Columbiana