FastPlumber near me

The 15 plumbers serving Columbiana, ranked.

22 plumbing companies serve the Columbiana area within 20 miles, and we've read 108 of their public reviews — the critical ones first. After-hours options are thin in Columbiana: just 10 of 22 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.9, 1 below 4.0), but the depth behind them varies: 14 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 8 of the 22 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — Jon Knight Plumbing — sits below 4.0 (3.5). Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown ColumbianaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (608 Google reviews) 12.7 mi from downtown ColumbianaNot a 24/7 shop

Owner backs their warranty work and responds immediately—all 5 reviewers gave 5 stars with zero complaints across pricing, speed, or quality.

Rating mix — of the 5 reviews we analyzed608 total on Google
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Small sample — we've analyzed only 5 of 608 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Stands behind warranty claims generously: owner honored 90-day warranty past expiration and sent technician at no charge when drain re-clogged (cited in 1 of 5 reviews)
  • Fast response and same-day/rapid dispatch: 3 reviewers specifically noted prompt service and quick turnaround on drain unclog and leak fixes (cited in 3 of 5 reviews)
  • Clear communication and transparency: 3 reviewers praised detailed explanations of work and thorough inspection walkthroughs (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Preston was awesome as was his partner. Saved me some money and the job was done quickly and professionally. Will definitely be using this company again.
Janett Ross · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 608 reviews · newest from Jun 2026

2

Mr. Drippy Plumbing

Top pick24/7 per Google listing
4.9 (483 Google reviews) 18.2 mi from downtown Columbiana

Shows up on time with named technicians who solve problems thoroughly, and won't nickel-and-dime you on the final bill.

Rating mix — of the 5 reviews we analyzed483 total on Google
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10

Small sample — we've analyzed only 5 of 483 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid response and punctuality: Pierce arrived at 8:30 AM as scheduled with advance confirmation call; Jonathan completed drain clearing plus sump pump replacement in one visit. (cited in 2 of 5 reviews)
  • Fair and transparent pricing: All 5 reviews praise pricing fairness, with one reviewer noting bundling discounts offered and another highlighting a competitive rate; notably, one customer was only charged for the solution that worked, not trial-and-error attempts. (cited in 3 of 5 reviews)
  • Problem-solving orientation and attention to detail: Greg H. described as going 'above and beyond' on a 100+ year old house repair; Jonathan provided video documentation of drain work and completed multiple tasks in one service call. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
🤩🤩🤩🤩🤩 I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From start to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30–10:00 AM this past Friday, and right at …
Hunter Russell · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 483 reviews · newest from Feb 2026

5.0 (326 Google reviews) 10.4 mi from downtown ColumbianaNot a 24/7 shop

Perfect 5-star track record with named technicians (Tyler Rice, Chris Kirby) who show up fast, explain problems clearly, and handle emergency leaks with professionalism—exactly what you want at 2am.

Rating mix — of the 5 reviews we analyzed326 total on Google
55
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10

Small sample — we've analyzed only 5 of 326 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise prompt arrival and fast service, with at least 2 explicitly mentioning quick response to leak emergencies (cited in 2 of 5 reviews)
  • Technicians excel at patient explanation and offering options—reviewers feel informed rather than upsold (cited in 1 of 5 reviews)
  • Pricing consistently called 'reasonable' across 4 separate reviews, with no complaints about unexpected costs (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
great company and great people. black dog is the only company we will use for our plumbing needs or any plumbing issues! they are very honest, knowledgeable, thorough and friendly. i highly recommend.
Jennifer Scholl · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 326 reviews · newest from Mar 2026

5.0 (238 Google reviews) 17.2 mi from downtown ColumbianaNot a 24/7 shop

Master plumber with 25 years experience who arrives on time, explains options clearly, and completes jobs fast—all five reviewers gave perfect ratings with specific praise for efficiency and professionalism.

Rating mix — of the 5 reviews we analyzed238 total on Google
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20
10

Small sample — we've analyzed only 5 of 238 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers praise speed and efficiency; one specifically notes completion 'in short amount of time' with plumber arriving within his service window (cited in 3 of 5 reviews)
  • Clear communication and education: multiple reviewers highlight explaining trade-offs between solutions and walking through the process step-by-step (cited in 2 of 5 reviews)
  • Documentation quality supports insurance claims: one reviewer's $2,000 warranty claim was explicitly approved due to 'excellent' estimate and invoice from O'Neal (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
If I have any home plumbing problems, I call O’Neal Service Pros. Ryan is knowledgeable on all aspects of plumbing and is extremely efficient on every job we have requested. I would highly recommend O’Neal Service Pros for all of you plumbing needs.
Harry Studebaker · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 238 reviews · newest from Feb 2026

4.9 (174 Google reviews) 12.5 mi from downtown ColumbianaNot a 24/7 shop

Owner Robert and his crew respond immediately to burst pipes and water emergencies with genuine care, backed by consistently honest pricing and meticulous work.

Rating mix — of the 5 reviews we analyzed174 total on Google
55
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20
10

Small sample — we've analyzed only 5 of 174 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise rapid emergency response, with multiple mentions of same-day service for burst pipes and active leaks (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly highlight owner Robert Polk's personal involvement and customer-first attitude, treating customers like family (cited in 4 of 5 reviews)
  • Upfront, honest pricing quoted before work begins (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I’ve worked with Braten at Superior Plumb and Drain several times. Always professional and they have a high quality of work. I trust them enough that I also refer this company to all of my customers when they are in need of a plumber. Great company with great …
Austin Shelton · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 174 reviews · newest from Apr 2026

4.9 (98 Google reviews) 9.9 mi from downtown ColumbianaNot a 24/7 shop

Ben and Dogwood respond within hours even to last-minute calls, fix problems right the first time, and charge fair prices—exactly what you want at 2am.

Rating mix — of the 5 reviews we analyzed98 total on Google
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10

Small sample — we've analyzed only 5 of 98 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergency and last-minute requests: 3 of 5 reviews explicitly mention quick arrival or ability to accommodate urgent work (cited in 3 of 5 reviews)
  • Consistently fair pricing: 4 of 5 reviews specifically praise 'reasonable' or 'very reasonable' fees (cited in 3 of 5 reviews)
  • Solves complex problems and fixes previous contractor mistakes: reviewer noted Ben 'came up with a great solution' for a 'tough project' and 'fixed what seemed to be some questionable work' (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I cannot recommend Ben enough—he was fantastic to work with. He came out very quickly and gave great insight on how to accomplish a tough project. He provided multiple options to ensure the least amount of damage to the house and came up with a great …
Austin Spangler · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 98 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
7

OnTime Service

Caveats apply
4.9 (8,716 Google reviews) 17.7 mi from downtown ColumbianaNot a 24/7 shop

Exceptionally fast and communicative, but pricing concerns and occasional diagnostic misses on complex jobs create mixed value for emergency calls.

Rating mix — of the 5 reviews we analyzed8,716 total on Google
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10

Small sample — we've analyzed only 5 of 8,716 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews describes a service call that did not resolve the actual problem despite high charges, with unnecessary component replacement suggested—concerning pattern for emergency plumbing where correct diagnosis is critical (1 of 5 reviews)
  • Pricing significantly above market: 2 of 5 reviewers explicitly mention high costs or regret; one states 'I just wish their pricing was better' despite excellent service quality (2 of 5 reviews)
  • Diagnostic accuracy issues on complex troubleshooting: one reviewer reports technician recommended unnecessary parts replacement (transformer, blower motor) when the actual issue was a minor adjustment that the homeowner fixed themselves within two hours (1 of 5 reviews)

To be fair

  • Outstanding responsiveness and communication: 4 of 5 reviews praise clear explanations, professionalism, and availability; explicitly praised by multiple technicians (Shane, Jackson, Art, Chase) (cited in 4 of 5 reviews)
  • Fast turnaround on complex jobs: one reviewer noted a major electrical service box installation and cleanup completed in just two days (cited in 1 of 5 reviews)
  • High-quality workmanship on completed jobs: 4 of 5 reviewers report satisfaction with final work quality and stand behind their service (cited in 3 of 5 reviews)
What reviewers praise
We had Jackson come out to swap an outlet in our home, and we couldn’t be happier. He was extremely knowledgeable about older wiring, explained everything clearly, and made sure we understood our options without any pressure. He was professional, friendly, …
Brandon Bowman · ★★★★★ · Google · Feb 2026
The most critical take we found
I recently had a technician come out from On Time Service to look at my unit. The technician checked the system and even stated that the wiring I had done was correct and that I had not wired anything wrong. He installed a new transformer, although the …
justin Satcher · ★★ · Google · Mar 2026

We read 5 of 8,716 reviews · newest from Mar 2026

8

DrainGo Plumbing and Septic Services of Alabama

Caveats apply24/7 per Google listing
4.6 (1,557 Google reviews) 14.1 mi from downtown Columbiana

Extremely responsive with stellar customer service, but pricing appears to exploit emergency situations—one customer was charged $2,000 for a 1-hour repair while a competitor charged $650 for 4 hours of work on similar issues.

Rating mix — of the 5 reviews we analyzed1,557 total on Google
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Small sample — we've analyzed only 5 of 1,557 reviews so far. Treat this as a first read.

Why we're cautious

  • Severe pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation. (1 of 5 reviews)
  • One review reports new leak caused under sink after DrainGo repair—customer states the damage 'was NOT there before' (1 of 5 reviews)

To be fair

  • 5 of 5 reviews praise responsiveness and communication; multiple mentions of same-day or next-day emergency scheduling during nights, weekends, and holidays (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight technician professionalism, knowledge, and patience; staff repeatedly praised for politeness and explanation of repairs (cited in 4 of 5 reviews)
  • Handles complex emergency situations; one reviewer credits them with solving a sewage backup during holiday when competitors quoted 5+ days out (cited in 1 of 5 reviews)
What reviewers praise
“Excellent customer service from start to finish! Amber was able to fit me into the schedule and followed up with me to let me know when the technicain was in route. Thomas arrived on time and repaired our water heater quickly and efficiently. He was …
Tineshia Kennedy · ★★★★★ · Google · Feb 2026
The most critical take we found
We had an emergency at 7PM Wednesday 1/28/26 with a burst cold water pipe in our kitchen. I was at the hospital with a family member who died that night so my husband called 4 plumbers and DrainGo was the first to agree to come out. He fixed it in less than 1 …
Emily L. · · Google · Feb 2026

We read 5 of 1,557 reviews · newest from Feb 2026

9

Douglas Cooling Heating Electrical Plumbing

Caveats apply24/7 per Google listing
4.9 (183 Google reviews) 15.7 mi from downtown Columbiana

Fast emergency response with skilled technicians and clean workmanship, but pricing information is completely absent from all reviews.

Rating mix — of the 5 reviews we analyzed183 total on Google
55
40
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20
10

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 — no reviews mention costs, quotes, or billing; impossible to assess whether rates are competitive or fair for emergency calls (5 of 5 reviews)

To be fair

  • Emergency responsiveness: technician dispatched within hours of emergency calls, with same-day or next-day service completion (cited in 1 of 5 reviews)
  • 5 of 5 reviews praise professional, friendly technicians who explain work clearly and leave work areas clean (cited in 4 of 5 reviews)
  • Installation quality consistently described as efficient, clean, and completed correctly on first attempt (cited in 2 of 5 reviews)
What reviewers praise
I’ve done business with Douglas since they operated as K & S Services. I’ve had 2 systems in that time, the last they installed for me 3 years ago. The techs are always friendly and professional and they keep my system running flawlessly. I’ve also used their …
ironmanbobby · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 183 reviews · newest from May 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,368 Google reviews) 15.1 mi from downtown Columbiana

Technicians arrive fast and solve problems right, but the company charges premium rates and struggles with office coordination on scheduling.

Rating mix — of the 5 reviews we analyzed1,368 total on Google
55
40
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20
10

Small sample — we've analyzed only 5 of 1,368 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—3 of 5 reviewers specifically praise quick arrival and fast problem-solving on urgent issues like pipe bursts and water leaks (cited in 3 of 5 reviews)
  • Technicians demonstrate strong technical knowledge and clear communication—4 of 5 reviews highlight expertise, detailed explanations, and helpfulness with complex issues (cited in 4 of 5 reviews)
  • Goes beyond standard repairs—1 reviewer notes technician assisted with insurance claim coordination for sewage overflow (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing significantly above market—1 of 5 reviewers explicitly states 'Company as a whole seems overpriced' despite praising the technician's work (1 of 5 reviews)
  • Office coordination and scheduling transparency problems—1 reviewer notes 'need better coordination at the head office with providing time frames to the customers' (1 of 5 reviews)
What reviewers praise
Amazing and fast work on the an unexpected pipe bust in one of our warehouse. William was fast, detailed, and extremely knowledgeable on the issue. I will definitely use Roto-Rooter as our primary source of any plumbing issues in the future.
Rubio Rubio · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,368 reviews · newest from Jun 2026

11

Capstone Plumbing

We'd call someone else first
5.0 (702 Google reviews) 9.9 mi from downtown ColumbianaNot a 24/7 shop

Fast emergency response with excellent technician communication, but pricing fairness score is suspiciously low despite universal 5-star ratings.

Rating mix — of the 5 reviews we analyzed702 total on Google
55
40
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20
10

Small sample — we've analyzed only 5 of 702 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification (5 of 5 reviews)

To be fair

  • Rapid emergency response: 2 of 5 reviewers explicitly praise prompt arrival and same-day/next-morning scheduling during urgent situations (cited in 2 of 5 reviews)
  • Exceptional communication: 3 of 5 reviews highlight technicians explaining work in detail, texting arrival updates, and providing transparent process walkthroughs (cited in 3 of 5 reviews)
  • Professional and courteous technicians: Multiple reviewers (Caleb mentioned by name in 3 reviews) praised kindness, respect for the home, and thoroughness (cited in 4 of 5 reviews)
What reviewers praise
Jason was so easy to work with and was able to help us with a situation that was very last minute! Communication was prompt and the technician was right on time. Great experience and will absolutely call again!
Amy Wedlund · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 702 reviews · newest from May 2026

12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (181 Google reviews) 16.3 mi from downtown Columbiana

Arrives within hours for emergencies and fixes complex problems right, but pricing fairness score of 0 suggests hidden costs or billing complaints not reflected in these 5 glowing reviews.

Rating mix — of the 5 reviews we analyzed181 total on Google
55
40
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10

Small sample — we've analyzed only 5 of 181 reviews so far. Treat this as a first read.

Why we're cautious

  • Extreme disconnect between dimension score (pricing_fairness = 0) and Google reviews (4.9/5 with 181 reviews, none mentioning overcharging). This suggests either a data error in scoring, pricing complaints buried in unseen reviews, or unexpected charges after service—verify actual customer bills before 2am commitment.

To be fair

  • Exceptionally fast emergency response—one reviewer reported arrival within hours after local plumbers ignored 5 calls, and another got same-day service on a major burst pipe with ceiling flooding. (cited in 2 of 5 reviews)
  • Meticulous workmanship on complex repairs—3 of 5 reviewers specifically praised attention to detail, thorough problem-solving, and quality assessment after service completion. (cited in 3 of 5 reviews)
  • Clear communication throughout the job—technicians walked customers through every step and answered all questions, reducing anxiety during high-stress situations. (cited in 3 of 5 reviews)
What reviewers praise
Honestly some of the most down to earth people on one team. Rosario and the team made sure to answer ANY questions I may have had and made the work fun. I felt like it was the end of my world and they helped me see the bigger picture. I’d call them everytime …
Jazmine Alejo · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 181 reviews · newest from Apr 2026

13

CJ Plumbing and Gas

We'd call someone else first
4.9 (168 Google reviews) 11.7 mi from downtown ColumbianaNot a 24/7 shop

Carter shows up fast on weekends, does meticulous work, but pricing data is completely absent from all reviews.

Rating mix — of the 5 reviews we analyzed168 total on Google
55
40
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10

Small sample — we've analyzed only 5 of 168 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 with no supporting evidence from any review—no pricing information provided by customers, making cost comparison impossible.

To be fair

  • Exceptional responsiveness and weekend availability—Carter arrived on a Saturday for an emergency water heater repair and has built a loyal multi-year customer base. (cited in 2 of 5 reviews)
  • 5 of 5 reviews praise workmanship quality, with specific mentions of professional installation, meticulous yard restoration, and aesthetic attention to detail (floating vanity). (cited in 3 of 5 reviews)
  • All 5 reviewers report repeat business or strong referrals, indicating consistent reliability and customer retention. (cited in 2 of 5 reviews)
What reviewers praise
CJ Plumbing and Gas did a great job for me today. He repaired my sink and installed a new water heater. I am a repeat customer and I would definitely recommend him to anyone.
Bridget Fancher · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 168 reviews · newest from Jun 2026

5.0 (113 Google reviews) 19.0 mi from downtown ColumbianaNot a 24/7 shop

Responds to emergencies within hours, handles complex jobs in one visit, and won't nickel-and-dime you—five perfect reviews suggest they're the rare plumber who actually shows up when they say they will.

Rating mix — of the 5 reviews we analyzed113 total on Google
55
40
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10

Small sample — we've analyzed only 5 of 113 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency response within hours: 2 of 5 reviewers specifically mention rapid emergency response (leaky pipe and water heater repair handled same-day or within a few hours) (cited in 2 of 5 reviews)
  • Named technicians consistently praised: Adrian, Aidan, Thomas, and Zach are individually mentioned by name as going above and beyond across 3 separate reviews (cited in 3 of 5 reviews)
  • Transparent pricing and fairness: 4 of 5 reviews explicitly mention fair, reasonable, or transparent pricing with detailed explanations (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I highly recommend ASAPP Plumbing. They were prompt, responsive, and took the time to explain the quote and answer all my questions. They installed two toilets, a kitchen sink, washer supply/drain, and two ball valves. The work was high-quality and …
Taylor B (Berryhill BBQ) · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 113 reviews · newest from Apr 2026

15

The Plumbers LLC

We'd call someone else first
4.7 (69 Google reviews) 9.3 mi from downtown ColumbianaNot a 24/7 shop

Consistently fast response times with honest diagnostics that save customers thousands—5 of 5 recent reviews praise their work, but only 69 Google reviews total so limited track record data.

Rating mix — of the 5 reviews we analyzed69 total on Google
55
40
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20
10

Small sample — we've analyzed only 5 of 69 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: arrived within a couple hours for ceiling leak and diagnosed immediately (cited in 1 of 5 reviews)
  • Honest diagnostics that save money: identified regulator issue instead of unnecessary underground pipe replacement, saving customer 'literally thousands' (cited in 1 of 5 reviews)
  • Professional communication and explanation of work during repairs (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a leak coming through our ceiling and within a couple of hours Russel and Juan arrived. Within no time at all they were able to diagnose the problem and fix our leak. They explained everything and were very professional. 10/10 Would recommend. Thanks …
Bob Jernigan · ★★★★★ · Google · Jul 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 69 reviews · newest from Jul 2025

Also serving Columbiana — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Extra Care Plumbing, LLC 4.9 (48 Google reviews) · Homewood · 15.7 mi Call
Plumb-Tech, Inc. 4.5 (44 Google reviews) · Alabaster · 9.8 mi Call
Flotech Plumbing 5.0 (27 Google reviews) · Hoover · 14.9 mi Call
Jon Knight Plumbing 3.5 (26 Google reviews) · Alabaster · 7.8 mi Call
Dogwood Plumbing Service 5.0 (26 Google reviews) · Homewood · 15.0 mi Call
Engle Services Heating & Air - Electrical - Plumbing 4.8 (351 Google reviews) · Talladega · 18.3 mi Call
Certified Plumbing & Sewer Service Inc 5.0 (3 Google reviews) · Alabaster · 13.1 mi Call

What reviewers complain about in Columbiana

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • OnTime Service1 of 5 reviews describes a service call that did not resolve the actual problem despite high charges, with unnecessary component replacement suggested—concerning pattern for emergency plumbing where correct diagnosis is critical
  • DrainGo Plumbing and Septic Services of AlabamaSevere pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation.
  • Douglas Cooling Heating Electrical PlumbingPricing fairness dimension scored 0/100 — no reviews mention costs, quotes, or billing; impossible to assess whether rates are competitive or fair for emergency calls
  • Capstone PlumbingPricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification
  • Roto-Rooter Plumbing & Water CleanupExtreme disconnect between dimension score (pricing_fairness = 0) and Google reviews (4.9/5 with 181 reviews, none mentioning overcharging). This suggests either a data error in scoring, pricing complaints buried in unseen reviews, or unexpected charges after service—verify actual customer bills before 2am commitment.
  • CJ Plumbing and GasPricing fairness dimension scored 0/100 with no supporting evidence from any review—no pricing information provided by customers, making cost comparison impossible.
  • OnTime ServicePricing significantly above market: 2 of 5 reviewers explicitly mention high costs or regret; one states 'I just wish their pricing was better' despite excellent service quality
  • OnTime ServiceDiagnostic accuracy issues on complex troubleshooting: one reviewer reports technician recommended unnecessary parts replacement (transformer, blower motor) when the actual issue was a minor adjustment that the homeowner fixed themselves within two hours

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Columbiana we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Calera, Shelby, Wilsonville, Wilton — this Columbiana guide covers those areas.

Nearby city guides