Hiller Plumbing, Heating, Cooling & Electrical
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 475 reviews
Our Verdict
#4 of 16 in Homewood, AL
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 475 Reviews Tell Us
Emergency Response
Emergency response time: technician arrived in just over 1 hour on Sunday at 2am callout, after competitor no-showed
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
3 reviews mention membership programs or upselling
Upselling concerns
Quality & Professionalism
Technicians show problem-solving persistence: one technician searched entire house for missing cleanout and dug up buried outdoor cleanout
Communication
All 5 reviews specifically highlight clear communication and detailed explanation of issues and solutions
Customer reviews
Reviews from Google, Yelp & more
Logan was outstanding to work with from start to finish. He was responsive, professional, and took the tome to clearly explain the issue and solution! We truly appreciate his expertise and customer service and highly reccomend Hillar to others!
At 3:00am on Saturday my son alerted me that the toilet wasn’t flushing and that the water in the bathtub wasn’t draining. So, I called another company first and they said they could have some out around 8:00am to 12:00pm. Okay, it’s the weekend, makes sense. Well, around 2:00pm, no call no show, I gave up and cancelled with them. Thank goodness I did!! After some research I called Hiller and Alex was at my door in just over an hour on a Sunday! But, then there was a problem. I had no idea where our clean out was. Alex didn't bat an eye and started a thorough search all around the house. I tagged along and he answered all my questions while we searched. Well, we couldn’t find it. It wasn’t even on my house blueprints!? Undaunted, Alex rolled up his sleeves and got ready to remove the toilet, committed to fixing our problem. Then something he had explained to me about the repair process during our search made me think of an odd fixture in my kid’s closet. He checked it out and sure enough! It was the clean out! (My house is weird!) I really appreciate how much he engaged with me throughout the entire process. After fixing the problem he even found the other outdoor clean-out too! It was completely buried and he dug it up! Thank you, Alex! Let me tell you;Alex is everything and more Hiller promises in their technicians. He exceeded expectations and is just a darn nice guy! I am 100% recommending Hiller to everyone I know!! The price was fair, Alex is fantastic and they even have an amazing maintenance membership you can join!? I am over the moon! Thank you so much Alex and thank you Hiller!! -Very Happy, Ms. Lewis :D
Alex from Hiller Plumbing, Heating, Cooling & Electrical did an outstanding job getting my gas logs up and fully operational. He was prompt, professional, and clearly knowledgeable about the system. He explained everything in a way that was easy to understand and made sure everything was working perfectly before he left. Excellent service all around — I highly recommend Alex and Hiller Plumbing, Heating, Cooling & Electrical ! Thank you, Alex!
Hiller has been one of the best companies I've ever hired for anything household related. They have come out to work on my system for various things and are always extremely professional. I have to give particular recognition to Logan Currier. He is the friendliest and most respectful person I've ever had in my home. Not only does he almost immediately deduce what is causing the issue and repair it quickly, but he cares about the customers. Logan explains everything well and will show the customer what exactly is going wrong. I bought my system from Freedom Heating and Cooling, from whom I have received extremely poor customer service, work that was lacking, and refusal to acknowledge my warranty. Logan went above and beyond to contact the manufacturer of my unit and verify that my warranty is current and valid. Talk about peace of mind! Additionally, he found that Freedom had not even hooked up either of my safety switches in the attic! By taking care of this for me, Logan may have potentially prevented a fire, flooding, or damage to my system! He didn't have to mention that and could've just called it a day, but once again he's going to look out for his customers. He has never tried to sell me something I didn't need or take advantage of me like many companies out there will do. You should definitely request Logan for your repair work if you value transparency, honesty, excellent work, and being treated like a friend rather than as another job on the schedule.
I had an excellent experience with Alex Ritter from Hiller Plumbing, Cooling & Heating. From start to finish, he was professional, thorough, knowledgeable, and genuinely friendly. What stood out most was his honesty — he took the time to explain everything clearly and never once tried to sell or pressure me into unnecessary parts or equipment. That kind of integrity and transparency is rare these days and truly appreciated. Alex represented Hiller exceptionally well and left me with full confidence in both his work and the company. I highly recommend requesting Alex if you want quality service done right the first time.
Business details
Service area
Based in Homewood. Serves 13 nearby cities within 20 miles:
Hiller Plumbing, Heating, Cooling & Electrical